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    Napa Auto Parts

    3.6 (5 reviews)
    Open 8:00 am - 6:00 pm

    Services - Napa Auto Parts

    Auto battery and fluid recycling

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    Foreign Autohaus

    Foreign Autohaus

    3.4
    (145 reviews)

    I don't normally write poor reviews as I understand businesses can have bad days or even just bad…read moremoments in time, but this place has been a sore thumb in my experience over a period of years. Starting off with the most basic of things, the smell! As a person in the dental office, I am used to smelling foul things from materials to rotting teeth to gum disease and bad body odor. When I came into the office I could smell someone's gum disease all the way from the door! Alright, it sucks, not my place to put my nose in, but when I brought in my father's car for a valve cover gasket change, his car went from the smell of Mercedes leather to pungent sulfurous smell of gun disease that won't go away! It's straight up nasty... Talking about the work of valve cover gasket, I had them do it and they did do the job quickly. Conveniently just down the street from me where I could walk to go pick up the car! After just over 2 years and less than 5k miles with the car, I was made aware by another mechanic of its valve cover gasket leaking! Called them up and was told they would take a look and take care of me. They took the car in, told me some BS about the gasket is not an issue and that it's just sweating... in my 30 years of dealing with all sorts of cars, I've never had anyone call gaskets sweating nor is it a normal occurrence to keep on watching. Charged me for looking at the work they did, wouldn't warranty it and sent me back on my way. Previously brought my father's Porsche Cayenne diesel for catalytic converter falling. The owner said these things happen and they have dealt with this before where they would clean the cat and be fine. Brought the car in and had them work on it. Week later I get a call that they tried their tricks and didn't work so it would be thousands of dollar for their work that didn't fix the problem. And oh by the way, the car still has a warranty at the dealership so why don't you call them up and get it done there? Wow, thanks for the heads up after charging me thousands first. Lastly, customer service is non existent! Call and you are told to book it online, got questions about service? Book it online. It's like they don't want to waste time talking to you ever. Thankfully I've been in touch with Stewart's automotive in Sacramento off Stockton blvd exit from I50 and I would gladly pay for AAA to get my cars there than to roll my car down the hill into this place. Hope this place gets better and have someone's gum disease taken care off

    Absolutely terrible service. Overpriced, incompetent, and zero communication…read more Every time they "fix" one problem, another one immediately breaks. I drove five minutes after the first repair and had to bring the car back. That turned into thousands more in repairs. Picked it up again, drove out of the parking lot, and yet another issue broke down immediately. This felt like an endless money trap. No accountability, no quality control, and no explanation. On top of that, communication was awful -- I had to repeatedly call just to get basic updates. They never proactively reached out. This was one of the most frustrating service experiences I've ever had. I would give minus stars if that were possible. Avoid unless you enjoy wasting time and money.

    Affordable RV

    Affordable RV

    4.6
    (28 reviews)

    Newbies with a small travel trailer that needed repair pieces. Lisa was able to order correct…read morenecessary parts with me having zero knowledge. She is professional, knowledgeable and friendly, perfect representative of a local business!!!

    First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

    Napa Auto Parts - autopartssupplies - Updated June 2026

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