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    Napa Auto Parts

    3.6 (5 reviews)
    Closed • 8:00 am - 6:00 pm

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    Best tow truck experience of my life. I really can't say enough about how pleasant having a flat…read moretire was, while still sucking because I had a flat tire. Fast, professional, communicative service -- they were amazing. I was driving an SUV full of 4th graders back to Sacramento from a field trip to Malakoff Diggins State Park, and I blew a tire on Hwy 49. Got hooked in with Kilroy's through my USAA app, and was explaining to the kids how this was going to take like an hour or more to get a tow truck when I received a phone call that they were 5 minutes away. The gentleman whose name I am forgetting (Todd?) asked for clarification about where exactly on a side street my vehicle was, and told me he'd be there in 5 minutes and then actually was! Quick change to the spare tire, super friendly, and even recommended me a tire shop nearby, where I got it repaired quickly. I told this (probably boring story) like 6 times that day, mostly to parents whose kids I had in my care, and it made me smile every time.

    Towed a Tesla near the golf course. Initiated "legal" action to seize it within 2 days of getting…read morethe car. Asking $6000 to pick up the car after its been there a week only. Charging for 3 spaces daily because Tesla's can blow up? $420 a day plus $700 for legal proceeding to sell the car when it hasn't been there a week. The have insurance company info. Complete thieves. Never in my life have I ever seen such a creative way to rip people off.

    Affordable RV - All that's water that leaked out of the bottom RV that they're claiming is from the bathroom

    Affordable RV

    (29 reviews)

    This company is awesome. Our experiences here were great these past two years. They helped us with…read moreour Grand Design problems. We wanted the trailer to be Dry Camp ready. They suggested more solar, more batteries and we ended up changing solar controller. we also had them update our suspension. They repaired our roof when we hit a limb. We will go to them for all our trailering needs. They have a stocked store, knowledgable help and rentals.

    First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

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    The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

    BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

    Napa Auto Parts - autopartssupplies - Updated September 2026

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