Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

The dynamic duo husband and wife team will be the first people I call and refer for towing going…read moreforward. Their communication is good, picked my car up before scheduled time, and the price was fair. Their extra touch that put them at the top of my list was their compassion, kindness, and patience. You never know why someone needs a tow truck and they made an unwanted experience as smooth and painless as I could imagine!

There was definitely a glitch in the matrix today, my tow truck had to get towed today lol! I…read morereached out to this company and not only did they give me an excellent price, but they came to us in a timely manner. When does that happen with heavy duty tows? The communication was excellent. The truck was running a little bit behind and their dispatch reached out to let us know. They showed up not too long after to save the day. I was beyond grateful. It is one thing as a business owner to receive service in a timely manner, but to get it at an excellent price is an amazing find! Needless to say, their number is locked into all of our business phones and they will now be our service providers in the event of a breakdown. Camel towing loves DTC Transport!

Okay! I'm adding to Pure's sterling rep on here...they were awesome today. Bennett was kind and…read morethoughtful - gave it to me straight - had a slow leaking tire, they patched it in 30 minutes and I was out the door. Having trustworthy folks with a car is everything. Pure came to me via recommendations on Next Door and all of the good word from folks on there was spot on! Thank you for making this an easy process Pure!

My Camry wasn't heating the car interior the past week, so I made an early morning appointment this…read moreweek to have it looked at. I went to Pure on the recommendation of three childhood friends who still live here. They ALL said to go to Pure. I grew up in Decatur and left for grad school many years ago. I recently returned after living in four states during my career. I have always had three criteria when I make a move to a new location, and they have served me well. Find: 1. A Doctor you can relate to and trust. 2. Someone who gives a great haircut. 3. An auto mechanic you can trust and who does great work. I've found #3 in Decatur Pure Station. After my early check-in, I sat in the waiting area for about two hours, watching and listening to the manager interacting with customers. My observations? Friendly, matter-of-fact, clear. Andy explained everything going on with his client's cars. He made recommendations, and more importantly, noted what didn't need to be done. He gave accurate representations about when services would be completed. For my car, he got the part quickly and told me they had looked over the whole car and only found one repair that needed to be made (besides my originating situation). He was accurate in his honesty, because I already knew I was needing a new rear brake job in the next month. While my car was being repaired, I walked around downtown Decatur. I reacquainting myself with some old, and mostly new, businesses and restaurants. I arrived back at the repair shop in the mid-afternoon, just after they finished repairing the car. Andy explained everything they did, and gave me a very fair price for the service I received. Am I ever glad to have found Pure. Five Stars, and even higher.