I do not recommend this place of business. You are discriminated against if you are not utilizing…read moreinsurance. I was told the next available appointment date to come in and receive a quote (assessment of damage) was 7 weeks out. 7 weeks?!?!?!?!?! Of course this was told after being asked if I was referred by an insurance company and confirmation I was going to pay out of pocket. DISQUSTING

Do not go to Kelly's. Not sure what has changed over the years but the customer service is…read morecompletely lacking. Plenty of other shops in town that are professional and stand by their business.

I was referred to Buckhead Collision by the Jaguar dealership for a relatively simple dent repair…read moreon my aluminum-bodied car. Since not all places handle aluminum, I trusted the referral. Big mistake. What should've been a straightforward job turned into an absolute nightmare. My car sat in their shop for over three months. I was told, "Just two more weeks," repeatedly--almost like clockwork every couple of weeks, with no real progress or explanation. At one point, I was told the delay was because they needed to install a windshield--a task that should take 15 minutes. That turned into weeks. Then I was told the glass broke and had to be reordered, but they couldn't provide any documentation to support this or anything else the insurance company needed. Now, I'm stuck with a rental car bill because they failed to communicate or supply what's required for my claim. The dent was eventually repaired, but the entire process was completely unprofessional. What's worse: it became clear my car had been sitting idle for weeks, untouched. There's no paper trail, no updates, and no urgency. I feel completely misled. If you value your time, money, and sanity, go somewhere else. Being referred by the Jaguar/Range Rover dealership should mean something--but in this case, it just sent me straight into a mess. Update: Jaguar/Range Rover states they will ensure ALL service managers are aware that they will not refer anyone here again.

I would not take my car to Buckhead Collision again. I have a Tesla Model 3, which needed a new…read morefront bumper. Buckhead Collision gave me an estimate to replace the front bumper--$2,583.56--and I was told I would have my car back in a week. Tesla had already given me an estimate that exceeded this one by $600, so I went with Buckhead Collision. Big mistake! Eleven days later, Buckhead Collision called to tell me that they discovered damage underneath the bumper that would cost me an additional $87.79. Would I approve this additional cost? Already annoyed that I was supposed to have my car back four days earlier, I nevertheless agreed to this additional cost. Unfortunately for me, I didn't get my car back for another five days, scraping by with expensive Uber rides whenever I had to go somewhere. Then Buckhead Collision gave me the final bill, which was not $87.79 over the original estimate but rather $305.92 over the original estimate. Buckhead Collision obtained my approval only for the cost of the part, not the additional labor. With the additional cost of Uber rides factored in, I would have saved myself money taking my car to Tesla in the first place. After I got home from Buckhead Collision, I realized that they did not even bother to reattach my vanity plate on my front bumper. I found it laying in the frunk. So I took my car to Tesla Collision Tucker, and they reattached it at no charge. I should have taken my car to Tesla Collision Tucker in the first place. I want to keep this review short, so I won't even summarize the owner's rude behavior toward me when I complained about the escalating cost and time to repair my car. If you own a Tesla, take it to Tesla Collision Tucker. They are decent people.

This was not the way we thought it would, you look at anyone with the name Napa name would be more…read moreon their game. The truck is a company truck, and it's not moved much and it's old, but we took it to them about a power steering leak, 3 times for the same reason and it still has a leak, I can't make this up just really disappointed because we have to find a shop to look at it again for the same issue. SMH

These guys are great. Don't try to oversell you. Pricing is not bad. Middle of the road. Bob is my…read morefavorite service writer.

Really liked the service I received, I called before going there and the man quickly found the tire…read moreI needed, once I got there they got to work on it right away, I'm used to waiting on other tire shops, great quality work. Give them a shot I am definitely returning to the place again, minimum delays and really friendly.

Got two tires and back on the road fast. I had no appointment. Just pulled in at 8:15am and was out…read moreby8:45. Price was good. They found a dented rim on one of the tires they were not working on. Thanks. Good looking out.

My dad has been coming to Boyd for years and the only place he trust to service our vehicles…read more Ronnie, Melvin and the entire staff are so kind and always helpful! Got my brakes, rotors and pads replaced, and my father new tires! Highly recommend Boyd for all your vehicle needs. Not a place that wants to overly tax you, you get the value of your service! Highly recommend Boyd

Awesome customer service! They got it done in a timely manner! George was great! I needed it last…read moreminute and they got it done.

Superior Service and competitive pricing. Will, the service manager was a pleasure to work with. I…read morehave been living in this area for 4+ years and always drove pass this quiet little automotive shop. It turns out they are the best in the areas. Staff supremely knowledgeable and efficient. For what i needed completed for my daughters Honda (front breaks) they finished the job in less than 2 hours. Conveniently located in my neighborhood, i am completely satisfied with the results. They have exceeded my expectations and since we are putting the vehicle on the market i was given the a NADAguides report that dealerships use for trade in values. This values exceeded the Kelly Blue book my a huge margin. If you need a good mechanic call Will at Moon's Automotive !

Came in for an oil change. They not only completed the oil change at a lower cost than competitors,…read morethey pinned a flap that was falling off the bottom and inspected the vehicle for no additional charge. Turns out I had a ball joint which was loose on their inspection. They repaired it the next day at a fraction of cost compared to competitors in the area and now my car drives smoother than ever. Highest regards for moons service center!

I am reaching out to you regarding damage to my property during a towing for my next door neighbor…read moreon 3/21/24 after 8 pm. The drivers drove through my yard in the process of the pick up. I addressed this with the two drivers who were very nonchalant. The truck was on the same side of my yard which recently had $2,000 worth of plumbing repair less than 2 months ago. I spoke with one on the men regarding the damage. He acknowledged and claimed ownership of the damages; however he did not provide me with his name nor any contact information. The truck became stuck in my yard during the pick up. After, the truck was able to gain traction, the drivers fled the scene. A police report has been filed for documentation purposes. I trust that this matter will be handled professionally and in a timely manner. I am following up with you regarding damages to my property. Thus far, there have been no responses to my recent emails nor texts from you regarding trespassing on my property and the damages to my property. The lack of professionalism and accountability is very shocking.

Unfortunately I had to get my car towed to the dealership. I called they got there within 30…read moreminutes (which in Atlanta rush hour traffic is a blessing). Got me to the dealership. He was patient while they found somewhere for him to put the car. He even offered to drop me home. Courteous and professional the entire time. I hope I never need another tow, but if I do, I know who I should call.

Timely and affordable service. He was able to address my car issues and I'm happy customer. He also…read morepointed out an issue that the dealership overlooked. I also enjoyed the receptionist who kept me entertained while waiting.

Great service and team! Got an initial quote for work from the dealership and there was just no…read moreway. Brought to TJ's for a second opinion and the scope of the problem was much smaller than what the dealership said and the price was WAY more reasonable, AND they got me in and out in ~2 hours. Being without transportation is no joke and can impact your livelihood, so to say I appreciate their quick and reasonable service is an understatement. Highly recommend.