Very helpful on the phone the gentleman was very informative let me know what was best for my car…read more I appreciate the knowledge I do recommend

I will NEVER buy another junkyard battery.. I bought a battery for my car and it did not work. I…read moretook it back and they exchanged it, but it did not work either. I took the battery to Autozone and they said it was no good. So, I am $50 in the hole. I could have bought a new battery and been done. Lesson learned.

My battery died, and they don't have stuff to change it out. What the point of the warranty. DONT…read moreGO HERE

Got my part quick that wasn't in stock the only downside was when standing at the counter the…read moreperson checking me out was playing on her personal phone. When you have customers wait until they're gone before getting on your personal phone to text or play games.

To me, visiting the McDonough shop is like being a (hungry fat) kid in a candy shop, I always see…read moresomething new and that I want. I've always received top-notch customer service, from the time I walk in the door, through the purchase process, and checkout. The place is always clean, neat, and well stocked. I realize we can all have a bad day or experience, but Summit's folks have always tried try to make me successful, and I appreciate them. I do wish their prices were a little lower, but that's just because I'm a tight fisted miser.

Purchased a motorcycle battery 4 months ago. I was experiencing some issues with it. Some…read morehesitation when starting. A Harley dealer determined it was not working properly. The dealer replaced it. Motorcycle is now operating properly. I contacted Summit Racing. They reviewed my request for a refund and approved it on the spot. I am very pleased with with my total experience with Summit Racing Equipment. The price was excellent. Got it quickly. Customer Service was excellent. I don't write reviews unless I had a very good or very bad experience. Ed

I went there today not knowing the Rules about grinders not allowed on the yard I had a Hercules…read moregrinder with a big battery that cost over 120$ I went back to get my grinder and didn't notice until I hit home that someone stole it off of my grinder but I'm going there tomorrow and make a police report and speak with management

Easy to locate matching vehicle Reasonable prices…read moreGreat selection Three locations for easy

I went to this location on Friday,first off they barely spoke when I walked in.I ask the (fat lazy…read more)gentleman ,could he let me know when I purchase my battery,he said no because they don't have that type of system. The guy then ask me do I know the size of battery,I said no,then he ask me do I have the receipt ,I said no.Then he said we can put battery on cars no more. I didn't ask him to put no battery in my car.i walked to check my information on battery ,then noticed on the window that they check batteries I walked back in and ask could he check my battery he looked at me like you see it's almost to for me go.After that he walked out so slow,and told me I need to pull my car up and wasn't a little bit from the curb,he say can I pull up .I ask him are you serious ..And the 2 ladies walked out like they about to do something .What I am saying hiring some people who want to help your customer ,the 3 people you have suck.I went to forest park,I had no problem .

I love these people. I've been doing business here for years. Small stuff, mostly. Filters and…read morelights and minor parts for whatever is in my garage. But I've always found staff to be knowledgeable and helpful. No nonsense. For instance, I recently found an older, Napa Gold oil filter in my garage that fit a car I recently sold. I called the store and Sandra quickly confirmed the filter was for the old car, and that they could exchange it for a new filter for me plus or minus whatever the nominal price difference was. Turns out they owed me 50¢. This store lacks the hype and the glitz you'll find at other major auto parts stores. But their people will make sure you get what you need.

*** edit Autotek has since reached out and provided exceptional service. They looked at the damage…read moreand agreed to replace the brake light. It was a very fast and proffessional service. *** My review is about the customer service of auto tek and NOT about their products. Back in March (2016) I brought my car in to get it tinted. Total 5 windows tinted. Goes as planned and they finished in about 3.5 hours, excellent. 2 days later the back tint starts to roll. I go back to the shop and have them fix the problem. While fixing the problem, they noticed a defect on the left tint and decide to re do it. A week later and I notice small particles trapped under the tinting of the side tint and also some air pockets from the back tint. I bring it BACK to the shop but they said I need to set up an appointment almost a month later to get it fixed. During the examination of the defects one of the guys said he'd rather not have to redo the back window.. And rather leave the particles trapped between the tinting. (They eventually redid them both.) I left with my appointment scheduled and I went back in May. They finished in about 2 hours but the amount of scratches on my rear brake lights is unbearable. to this day I have not returned to get it fixed. But there are still some tiny bubbles on the back window.

I had my TPMS sensors replaced at Auto Tek Customs. The quality of customer service by the owner…read moreand the staff was impeccable. The owner even took the time to answer questions about my JK. I'm so thoroughly impressed with Auto Tek Customs that I'll be making another appointment for my JK. Auto Tek Customs WILL be my JK customization authority moving forward!

tell me why I call not even 5 mins ago to ask a price on sway bars and the lady that answers the…read morephone has no idea what I'm talking about or even how to spell it and suggested I call some where different. never again. last time I ever even consider them. And I called the talk to a manager turns out it was the manager that don't know how to spell and don't even know what a sway bar is. Then she gonna say she didn't know what I was saying. Um when i said sway bar she replies can you spell that for me. Like ok then. They just lost a customer

Very helpful. After shady mechanic (who i find used his "business" to sexually prey on women…read morecustomers) didnt communicate about part availability after parts were paid for, i went to AutoZone myself. Found the prices he charged were more than what i wouldve paid for them at AutoZone had i bought them myself. They explained "mechanics" will charge more thinking customers won't call behind them. I appreciated the honesty and decided to go to the dealership.

Went here to get a replacement battery for my key fob. Be advised that they cannot replace the…read morebattery for you but if you know how to remove your key fob battery they will give you the new battery to replace yourself. They just are not allowed to touch the key fob.

10/10! Yasaman was the greatest person to talk to about all my car needs. She was speedy and her…read moreservice was amazing. I came in irritated about my car and left with the satisfaction of having all my parts and knowledge of what was needed

The O'Reilly's on Racetrack Road in McDonough is the best one I've ever been to! Edgar helped me,…read moreand he was very kind and has very good manners. This old granny appreciates that! He greeted every customer as they came in, and is extremely friendly. He asked an associate to get something for him off the shelf, and spoke to her respectfully and said please and thank you. He even helped me get my stuff to the car. I will always come to this store from now on. Thank you, Edgar!

Always super helpful! Originally came in tentatively for a brake light switch but the guy told us…read moreit didn't sound like that was the problem. He didn't have to come out to check out our brake lights but he came out and put them in to make sure they'd work.