Joel and the team at this Napa always go above and beyond to make sure we get the parts we need to…read moretake care of our vehicles. All of the employees in this store are very friendly and courteous.

This store was along my route and I needed a quart of oil. When I walked in, the lady behind the…read morecounter greeted me and asked if I needed any help. Once I told her I needed oil, she asked if I knew what kind I needed and I wasn't sure. I told her I'd go look on the motor and she followed me out to see as well. Once back inside, she gave me some simple instructions and made sure I was good to go. Her name is Aubrey and she made my quick stop very pleasant and easy!

Rude. Manager was very rude and once I asked a question (that I read on the back of the bottle we…read morebought) he looked at me like I was an idiot and talked smart to me.

Turns out, you can get parts for a lawnmower at NAPA Auto Parts. I ended up coming here to order a…read moreparticular item for my lawnmower. Didn't take no more than 2 days for the gasket to arrive at the store. While I was here, I managed to get a new flitter and a spark plug just to have everything new. There prices are reasonable and the employees was very friendly and helpful in making sure that I had everything I needed.

Needed to stop by here and get some fuel cleaner for my car as I was pretty sure I had gotten some…read moredirty or water downed gas. I went in and couldn't find what I was looking for, so I asked the staff there and they were able to guide me to the product quickly. They were friendly and offered a suggestion, which was NOT the most expensive, and made me feel secure / confident in the purchase. I saw other staff go out to someone's car and help them with a battery, which is nice to see as other stores do not offer to do this service. I'll definitely come back here again next time. The only issue is that the parking lot is hard to get into and can be a little cramped at times.

This place is great! A group of friendly guys who really do Know How! One younger, kind of chubby…read moreguy with glasses really caught my attention. He worked hard gain my business and loyalty. It was a saturday afternoon and there were maybe 10 other customers in the store. Depsite being obviously overwhelmed, he made sure to notice and speak to us all as he took care of each of us, making sure we were all happy and left in a better mood than before. He is the definition of customer service. Great job guy!

Absolutely the best!! My grandson is a student in Birmingham and had some issues with his older…read moremodel Jeep. Mike at Vestavia Auto Service made absolutely sure he would not be stranded on the side of the road. The Jeep had issues beyond the initial diagnosis, but Mike stayed with it and was able to get things fixed and get him back on the road. I am confident all issues were addressed and am thankful to know of a mechanic of this caliber while my grandson is 700 miles away at college. I had read about Honesty and Integrity in previous reviews, and that is what convinced me to have the Jeep taken there. I can attest that Mike is an honest mechanic with integrity. He couldn't have been in business as long as he has without that honesty. Thank you Mike and Vestavia Auto Service for your help.

What you wish for in a mechanic. Honest, fair, and full of integrity. Took my wife's car here for…read moresome new headlights and a 100,000 mile tune up. All of Keith's recommendations were appropriate and... best of all... the fairest price I could find. I'd pay double for the quality of work and quality of people that worked on her car. I'll be back with my truck, and that is the greatest compliment I could give them! Look no further, take your car here for peace of mind that it'll get taken care of correctly AND quickly! Of note: they are operating out of a shop in Trussville right now with address - 7315 Gadsden Hwy