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AutoZone Auto Parts

4.2 (18 reviews)
Open 7:00 am - 9:00 pm
Updated 2 months ago

Services - AutoZone Auto Parts

Auto battery and fluid recycling

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6 months ago

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1 year ago

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1 year ago

Very professional and friendly. They went above and beyond to install my new battery. I would highly recommend them.

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2 years ago

Dallas and Jimmy were very nice and professional. Helped me find the perfect part for my car in no time at all. Thank yall!

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7 years ago

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7 years ago

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5 years ago

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3 years ago

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5 years ago

Derrick went beyond to help me get back on road. Battery had issues and he helped me in pouring rain. Great service! Keep him around!

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11 years ago

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3 years ago

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4 years ago

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12 years ago

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7 years ago

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11 years ago

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10 years ago

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9 years ago

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Ask the Community - AutoZone Auto Parts

Review Highlights - AutoZone Auto Parts

I just recently bought a new battery and they were really fast with the installation process, which is also free.

Mentioned in 3 reviews

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Walmart Auto Care Centers

Walmart Auto Care Centers

1.8
(5 reviews)

I had a very disappointing experience at the Walmart Auto Care Center in Hoover (Store #1229) and…read morewon't be returning. I brought in my 1973 Mustang for a simple tire balance -- factory wheels, factory‑sized tires, nothing unusual or custom. I even called ahead to confirm they could handle it, and was told they would look at the car when I arrived. When I got there, the manager told me they couldn't do the job because "his book didn't go back that far," so he didn't know the torque specs for the lug nuts. That explanation was honestly surprising. A '73 Mustang is one of the simplest cars on the road to work on, and the torque spec is extremely easy to find. It took me about ten seconds to Google it. For reference, Mustang wheels from 1964-2004 all use the same 85-105 ft‑lb torque range. What bothered me wasn't just the lack of knowledge -- it was the lack of initiative. If a shop can't look up something this basic, how can customers trust them with today's far more complex vehicles? I left without service and took my business elsewhere. I don't expect every shop to specialize in classic cars, but I do expect basic competence and a willingness to verify simple information. Unfortunately, that wasn't the case here.

Purchased new battery from Walmart and with purchase they offer free installation...When arriving…read moreat the Hoover auto center I explained I had made an online appointment to have the purchased battery installed...the lady said it would take about an hour and a half...I saw 1 car in the garage area...so I leave the auto center area and shop and go to customer care center to return another item. I was called on the PA to go to the auto center...when I arrived they informed me they could not install the battery because of its location, underneath the rear seat...I asked why does the location matter and they mumbled some BS about not being trained/certified...what??? They did not install the battery...no where on their website did they say they could not install a battery because of the location. Before purchasing the battery, I watched a YouTube instructional video, looked reasonably simple and not time consuming at all...left the auto center disappointed and dissatisfied...wish I had not purchased the battery...BTW...when I got into the car and began to drive off, I noticed the front passenger window was rolled down and it would not close...before I left my car at the auto center, the window was opening and closing properly...I believe the auto center damaged the window and this is why they declined to install the new battery...The next day I installed the battery very quickly and easily...bottom line...it appears they didn't want to do the job...The personnel were not professional, courteous, or willing to try to satisfy a paying custom...I would like a refund for the battery since the customer service was horrible and unexplainable...0 star rating and I would encourage everyone to go elsewhere for their automotive needs

AutoZone Auto Parts - autopartssupplies - Updated July 2026

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