They are always so helpful. The customer service is amazing and Cooper and Gabriel are awesome. All…read morethe employees are great.

The part that I need is both accessible and legal for me to use and the person who answered told me…read morethat I would have to go to the dealership to have the work done. This is false. I don't understand the reason behind it but I don't appreciating it. I can't in good conscience receive a place that spreads misinformation to its customers. I prefer to spend my money in the type of establishment that operates on their integrity.

Exceptional customer service keeping my car going until they realized it was the battery that I had…read morebought before..thx guys

I purchased top-of-the-line windshield wipers but they were not working properly and driving the…read morecar was problematic and dangerous since we were having lots of rain. The next morning I returned and manager Ray was absolutely wonderful! He found a different pair of wipers, installed them for me, and they worked perfectly on our older vehicle. He also refunded the money for the original wipers I purchased. Such kindness and outstanding customer service!

O'Reilly wouldn't honor my battery warranty Never will…read morerecommend to anyone. Loosey service and extremely rude to me.

I Decided to go into my local store gave them the year make and model of my car. I came in to buy…read moretransmission fluid for my 2014 Chrysler 300s model 8 speed Automatic they sold me ATF-4 trans fluid which caused my engine light to come. I called and informed them that now I have to get my transmission which will cost me 800 dollars for their mistake and they offered me a 25 dollar give card the the store. can you explain to me how this is right. they tried telling me I sent my wife in to pick up the fluid which my wife was no involved in any of it I came into the store by my self and they didn't even want to admit they made a mistake. you guys should cover the cost of the a shop to drain and flush my transmission please contact me to get this resolved

The employees of this store have been there "forever", so if you want consistent service with folks…read morewho know your face or your story or your needs, head into Napa Auto on California Street at Shasta. I have had really good and exceptional help from both Chuck and Debbie; Debbie for example did a major research for me both times I needed help... it's so fitting they are both Legends in the industry, selling and backing up a Legend battery... Thank you!! Thank you both!

I went in to get minimal help and minimal, rather no help is what I got. It would have taken 5-10…read moreminutes for someone to really help me, my day off so don't have time to go back and forth. Lazy is my summation, sorry.

Would highly recommend! Excellent work and friendly customer service on our 55 Chevy. We had an…read moreuncommon issue and not only did they take care of it but did a couple small adjustments they found. Special kudos to Chris and Aaron!

I had a check engine light come on my Nissan Xterra. I had the code checked P0430. This is a common…read morecode for catalytic converts. I called around and J & K Muffler had the best price, could get me in fast, and the customer service was amazing. They went above and beyond. I drove down for my appointment and the check engine light had gone off. I told the owner. He check the codes and nothing showed. He recommended that I keep driving. If I have any exhaust needs in the future I know where I am going for honest feedback and work!

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

Awful experience. Stopped in to grab a few things before we head up to the snow. Parked the car…read moreand went to grad a coffee Nextdoor before getting the car supplies. One of the female employees came out yelling at us to move our car and not park here and to move our car to the lot next door. If you're going to yell at customers before they even get in the store I'll take my money elsewhere.

As a woman, I am sometimes not heard in male dominated workplaces (auto repair, construction…read morematerials ect.) Everyone was so nice, and listened, and found the exact part I needed for my old car. I think the person at the counter was Jeremy? Not sure, but super knowledgeable and helpful. Thank you!

We needed windshield wipers. One of ours broke. The kind customer service representatives at this…read morelocation found the product for our vehicle. Better yet, they determined that the clip was in fact not broken. It had come undone and flipped over and that is why the wiper would not attach. The gentleman reattached the clip correctly and we were on our way. Thank you!

I went in to get a replacement bulb for a break light and new windshield wipers to start the rainy…read moreseason and I was greeted immediately by Rae who helped find everything that I needed! I had my 2 year old daughter with me and she even chatted with her a bit even giving her a bracelet she walked me outside and installed the wipers for me and though she couldn't help with the break light (weird way of getting my light cover off) her professionalism, knowledge and readiness to help was second to none! If you ever find yourself wandering into auto zone, ask for Rae!

I ordered a part for my car that I had been trying to locate for months. I have found this part at…read moreother parts companies who never actually had the part. Andy's responded back to me promptly to let me know their supplier has the part in stock. Although it took some time for the supplier to get the part shipped to me when it arrived it was exactly what I wanted. Andy's followed up with the supplier consistanly until they shipped the part. Use Andy's Auto Sport when you need anything for your car.

I ordered a set of 4 EGR vent visors for my 2020 Toyota 4runner and got them literally in two days!…read moreInstalled the visors today and they're looking clean! Great experience overall from start to finish from the new Andy's Auto Sport team! Will definitely buy more stuff from these guys! Thanks!

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Autoworks tried to determine why our locking system wasn't working on our 23 year old Toyota. They…read morehad the car for several hours and couldn't diagnose the issue. But they didn't charge us! And they made a suggestion as to what we could do to fix it! Thanks guys!