Great Customer Service! I use PetSmart for most of my pet…read moreneeds including salon services. I dropped my two dogs (Niko & Cruz)off for a 7:30am bath & nail trim appointment with Danielle. She did a great job with both dogs, even though Cruz can be a challenge with his nails being trimmed (he hates it). When I checked out, I presented a $5 discount provided by Yelp after I did a 'Check In'. The cashier 'Sally' mentioned PetSmart does not accept Yelp coupons. However, she had an extra 50% off coupon for salon services which she used. The discount was $13.50.

The groomer Tia was very rude and nasty. I called and a store employee told us to come at 5pm. Tia…read moresaid i didn't call when it was on my phone. She was aggressive toward my small dog. She was upset cause they close at 6pm. I have never been treated so badly. She has no customer service skills and should not be handling any pets. Store manager apologized for how rude and nasty she was. Never let Tia touch your animal

Amazing staff. Everyone is so helpful. Store looks amazing. You can tell the current crew truly…read moreworks hard. Your customers thank you. Things are easier to find now. The grooming department has a newer Groomer, which has been there since September and a bather! So no worries on getting your pups in for their salon, mani and pedi day!!

Learned today that in Petco the online price sale is only honored if you buy online & pick…read moreup/delivery(obviously). But if you go to the store and buy it in person you have to show them the item is on sale with the online price for them to give you the sale price. Otherwise it WILL ring up the regular price. So bring your phone with you unless you buy it online and pick up/delivery. I wanted to bring my dog to do some other shopping here reason I didn't order online. Sales person was nice to explain when I returned for price adjustment.

They have An amazing variety of pet products the prices are reasonable not to to expensive!read more

I was traveling into Worcester and stopped by to get some food for my puppy. I came in thinking it…read morewas just another pet store & after explaining that my little chihuahua has been a picky eater lately, the gentleman helped me pick out a brand (new to me & pup) that he gives his own chihuahuas. A little nervous but I purchased it. After 2 days, my pup is eating it voluntarily and really enjoys it, thank you thank you thank you!! I'll definitely be returning when I find myself back in Worcester!!!

Champion Kennels is a complete facility. I have had many dogs in classes there. These classes are…read moregreat. The teach the dogs and the people how to do the task. You can get help to fix bad behavior that the dog does at home. I started doing competition obedience training 2 years ago after just 6 months of training I was able to get my dog a CD title in just three tests. It's a no nonsense training. The instructor understands dog behavior which makes it easier to understand why your dog does things. In addition to great training the have top quality food. Great safe toys. And good training. I have never boarded my dog but the kennels are always clean. Go to champion kennels for all you needs

When we adopted our first dog in October of last year we immediately brought him to Champion…read moreKennels to begin their level one training course. Since then we have enrolled in several classes because we love it so much! We have gained so much knowledge and support in each of these classes that is priceless as a first time dog owner. Champion is also the only place I feel comfortable boarding my dog. The level of care and love that they show to my boy is unmatched. Each time we pull into the parking lot his tail is wagging a mile a minute because he is so excited! The pricing for both day and night boarding is incredibly reasonable especially with how well taken care of I know he is. We owe so much to Champion Kennels and can not say enough positive things about them!

Trent one of the supervisors will pretend to have long involved fake conversations on the phone so…read morehe doesn't have to help customers. He went as far as to yell out to an assistant that he would pretend to help us, until the other guy came back to do the job. That's when he asked me to wait as he went on and on with a fake phone call. Simply aghast anyone can put so much energy into doing nothing.

I went here for the first time and they did not have a common item that I wanted. When I inquired…read moreabout a replacement I was told, "Go look outside" instead of assisted. When I reported the alternate item wouldn't work I was told to call later to see if the original item is in. Since there is another Tractor Supply in the city I work in and a third along my commute home a better response would have been to offer to check inventory at other locations vs having me wait while critters eat up my entire garden. I went across the street to Lowe's where an associate accompanied me to a couple different aisles and helped me locate what I needed. Tractor Supply may have displaced Agway in many places but they are not the same.

We went back to Missy because our first experience was excellent. That's the only reason we trusted…read moreher again. This time completely broke that trust. The transport situation was unacceptable. We were explicitly told our puppy would be traveling alone. That was not the case. There were multiple dogs in the car (the transporters personal dogs).... The vehicle clearly had been smoked in--strong enough that there was no ambiguity. There was a cup filled to the top with 10+ smoked cigarette butts in it. Disgusting that she took ZERO responsibility . You're transporting a 12-week-old puppy for hours in that environment. That's a basic failure in judgment. But what made it far worse was the response. Instead of taking responsibility, we got denial and deflection. And then, rather than addressing the situation, we were told she would: "personally drive from Ohio to NYC" to take the puppy back and issue a refund. Missy's Text Below: "Jessica & Ian, I want to bring the focus back to Romeo. Based on everything you've shared, he's eating, active, and not showing any symptoms, which is exactly what we want to see in a healthy puppy. I think at this point we may be focusing more on the situation than on how he's actually doing. Since Romeo is doing well, there isn't anything indicating a medical concern. Since you're feeling uncertain, I'm happy to personally come pick him up and provide a full refund. I think this is the best path forward for everyone. Missy" Let's be clear--that's not a solution. That's not accountability. That's essentially a threat to take back a dog we had already paid for and taken possession of. It felt completely inappropriate and, frankly, a borderline attempt to steal and defraud. That response alone tells you everything you need to know about this persons character, moral complex and values. At this level, there should be real oversight--who is transporting the dogs, the condition of the vehicle, whether instructions are being followed. None of that seemed to be in place here. The puppy is okay--we had him checked by a vet and thankfully there are no issues. But that doesn't excuse what happened or how it was handled. Bottom line: this felt careless, and the way it was handled afterward was worse. Very disappointing, especially given how strong our first experience was. She threatened my family to "drive to our house" and take the puppy back. If there is any further contact handled in this same manner, we will escalate this through the appropriate formal channels. Sincerely, Ian Ament Delivery Location: NYC

I will say one thing. I just bought an $800 puppy. Came home, the pup was sick with the not only…read moreKennel Cough but Geardia as well, vet bill of 150. I honestly find that very discouraging actually. You pay for a healty puppy, expect it to be healthy when you bring it home...ESPECIALLY if you pay close to $1000 for the pup. Honestly, they should put the pups to go health and then sell them, healthy! I love my puppy, I would NEVER think of giving him back. I just would NEVER recommend a pet store such as this to anyone else. I learned from my mistakes and I will also help others learn as well. I should have read up and read the reviews as I usually do with anything else...But, I didnt, my fault. I think for future issues though, since there are so many sick dogs that come out of there...there should be something done...At least nurse the puppys back to health before they sell them. Seriously. Stop being so money hungry and hurry to get the sale complete to put that cash in your pocket...help the little pupps out to feel better even while they are still there...they say they quarentine the pups when they first come in? I am pretty sure that is false or this wouldnt be an epidemic with each pup. Just wanted to give my opinion on this shop. The woman is extremly nice and helpful to a point just wish she didnt sell me a sick dog...or would have advised me of the sickness first and foremost so I at least knew what I was getting into and that I would be spending a lot more directly after the purchase of the pup, not only for the fun toys, great food, perfect leash and collar, cumfy bed, safe crate and great treats but I now had to pay for a huge vet bill that should have been taken care of by the store...Period. Update : the dog also has an enlarged heart and E.I.C. (exercise induced collapse) do some research on this and you'll see it is completely detectable from an early age. screw this place!! I think they are out of business now.

This farm is over a 100 years old and breeds, trains, and shows Morgan horses. They have over 60…read morehorses, it a great place to call ahead and see their horses.

I bought a horse that was breed at this barn 10 years ago. We stopped by without calling just to…read moresee the horses and they were sooo nice to us. They remembered our horse and were very kind. If we ever need another well breed horse we will be back. They are great. KT

Service. Never returned calls after messages left. Went to see in person as we wanted to check it…read moreout since never did call us and sign said would be back at 1 pm. It was 12:30 pm. We waited until 1:15 pm, no one showed up. Took this as a good sign it wasn't a place for our fur baby to stay for a week. Lots of dogs barking, one was non-stop, felt sorry for it

First time visit for my puppy today for a grooming. From scheduling to pickup the staff there was…read moreawesome! Their primary concern was for the puppy enjoy his visit and not be traumatized by an over aggressive or inpatient groomer. My pup was happy and looked great when I picked him up Will definitely be going back there again!

Ive been working with Val for a couple years now and she has far exceeded all other dog trainers…read moreI've worked with. She is kind, easy to work with, and cares about my dog, Iris. Iris has come a long way with her reactivity and we wouldn't have been able to do it without Val. I trust Val to board my dog with complete confidence. I never worry when Iris is under her care. 10/10 would recommend!

Val was very helpful in giving me tools for my reactive dog, and meeting the more realistic and…read moresustainable levels of training. She's great at working with positive and limited negative reinforcement when necessary and helped safely introduce training tools. My dog also loves her and is very excited for a training session.

I can only review their spay and neuter services but they are fabulous! They offer low cost spay…read moreand neutering and as this is the main thing they do, they do it very well. The staff is very caring and clearly care about the animals. They do add on services, including microchipping, nail trimming, immunizatons, etc

Outstanding staff, very friendly and gave us the information they had on the pup I adopted! I had…read morepreviously adopted from them many years ago and was fantastic then as well. Highly recommended, they gave us starter food, engraved tag, leash, collar etc.