Ace is the place with the helpful hardware folks. The…read moreunfortunate part is they are overpriced compared to Lowes and Home Depot. The other unfortunate thing is that even the largest Ace still does not stock what the big box stores have.

Large inventory. Things I didn't know I needed until I saw them . Neat @ organized . Employees…read moreeager to help.

My gas grill did not survive the winter. I went to Dracut Hardware to look at Weber grills. Saw a…read morenice one. The manager gave me personal service. Not only was the grill delivered assembled, they took the old one for free also. They are a family-run business that serves Dracut well. They are fully involved in the community and I will use them as my go to place for hardware.

Very Friendly and Knowledgeable Staff. However, very limited store hours and always seem to be…read moreclosed when you need them.

Great crew, super helpful, family business. Willing to go the extra mile to assist. They have…read moretreated me very nicely. I shop often for my company, so we deal with them almost on a daily basis.

Great experience yesterday. I went in to this store on a mission, actually 3 missions. Each…read moredepartment I went in to I was greeted and asked if I needed any help. I actually did need help and with that support I was able to find the 3 things I went there for. Shout out to the gentleman who was helping me in plumbing, you're a genius. You saved me time and money, I am grateful for your service.

There's some things I've always loved about this store. Broad selection while a conveniently…read morecompact store to shop in. But these days ... they aren't keeping up with the accuracy of the prices listed on the shelves. I take a few steps away after my purchases are rung up, wondering, did I remember this wrong? $2-$3 discrepancy, per item, between the shelf price, and what's rung up at the register. Worse, they don't own that *it's* *their* *job* to keep the shelf labels accurate. Yes, they refund to shelf label price, but fire back "It's the computer.", "It's Ace." This is becoming a "shop elsewhere" issue, for me.

Stopped in looking for a specific item today and yes, they had it and a few others in stock. I need…read morea cord storage reel for my extension cord. It's a pain wrapping it up and I'd like an easier method for keeping the thing in one tidy place. The store is tidy and a couple of associates stopped to ask if I needed any assistance browsing. Paying was easy at the self checkout and I was on my way. [Review 18571 overall - 105 in New Hampshire - 2093 of 2022.]

Nasir was great! Needed help finding a Milwaukee tool he was very pleasant and helpful couldn't…read morehave asked for better help from someone! 5 stars!

My recent experiences with the paint department have been mediocre at best. They are extremely slow…read moreand obviously under staffed. I recently called-in my paint order and still had to wait 45 minutes at the counter to get service on a Friday , just to pick up my paint. To add insult to injury, I spoke up in frustration as a number of people came in after me and were served while I was still waiting. I was basically okay to wait until this happened. My suggestion is for you folks to is use a ticketing system similar to what grocery store deli's use. it's extremely simple...or, the paint department counter person could simply ask "who is next?" Leaving your customer to self-manage when they get service is always bad business.

Neither Nashua Wallpaper & Paint, their distributor or the manufacturer of the flooring product…read morewish to take responsibility for the floors installed in our new construction home that were clearly not milled in any quality fashion. They also were not installed per manufacturer guidelines in regard to climate control. Yet, somehow what we have is 'normal' though it isn't. We specifically asked when selecting our flooring product what quality we could expect from the manufacturer and if it was worth it to spend more on a more boutique manufacturer but were assured by NWP that the manufacturer was fine and they had no quality issues. Of course, since we constantly felt like we were a burden to the associate helping us at the time maybe they just didn't feel like dealing with us and instead wanted to rush us out. Either way, run far and run fast.

The people who work there should try smiling and making people feel they are welcome…read more It doesn't take much to be polite and show appreciation.. I wanted to look at some paint but it was roped off. Not sure why, but went somewhere else and purchased my paint. The part that bothered me mostly was the cold and unfriendly people that work there. I won't stop there anymore.

Reeds Ferry Lumber is a super convenient and helpful hardware store, lumber yard and more. Thank…read moreyou.