Kimi is very good at his job, very skilled at iPhone repair. Every time I go to him he does a…read morewonderful job. I would highly recommend him to anyone that needs a iPhone repair guy.

Kimi was very VERY nice, so nice that I almost feel bad writing this review... He took me right…read moreaway and replaced the broken glass on my older model ipad within the hour. Unfortunately, the iPad has never worked the same since. It goes dark automatically/randomly for a second and I have to wiggle it to get it to turn back on. I have brought it back to Kimi twice - the first time he fiddled with the settings, restarted it - I was hopeful, but the problem persisted. The second time, he replaced the glass again (free of charge) and now the problem is even worse - the screen has several air bubbles and is frequently unresponsive & still turns off randomly, usually when I am working with a client and need to show images. It is also a lot darker than it should be (even at the highest brightness setting). JUST BE AWARE: that it might ruin your ipad/iphone irreperably. At your own risk.

We went to the store to exchange L's backpack after he discovered a small issue. It was a really…read moreeasy process since it has a lifetime warranty. He really likes his backpack even though I think it looks massive though he is 6'3. I was thinking of buying a sling bag since I was at the store even though it looked too bulky on me but luckily they ran out of the size I wanted. It's not really my style but they're not really expensive compared to a designer bag.. After reading some reviews, I decided against it since it's not something I'd use. Again he loves his Everyday Backpack which he uses for work. The customer service was great. They were talking to a customer but once L got his attention, the guy was really nice and helpful.

This store is amazing -- beautifully designed with a thoughtful, modern layout that makes shopping…read morea real pleasure. The product selection is top-notch, as you'd expect, and the attention to detail is impressive. One standout feature: they provide wooden tablets cut to the size of popular devices like MacBooks, iPads, and Surface Pros, so you can test how different bags or accessories will fit before buying. A smart and helpful touch that really enhances the shopping experience!

Great communication, quality work, fast service!…read more I was in and out within 30 min for my iPhone back camera lens replacement. Fix and Go NY had it in stock, which is half the battle! The price was $40 compared to $500 at the Apple Store nearby. Support local businesses! I can't recommend this place enough.

My MacBook screen died. I visited the Apple store and they concluded that the screen needed to be…read morereplaced. I did not like the price Apple wanted to charge so I went on ChatGPT and it recommended Fix and Go because of its very high Yelp ratings. I went to this store and their price to replace the screen was about 30% less. Joseph was very pleasant and he said that the computer would be ready by 2PM the next day. In the early afternoon the next day, I received a text saying the laptop was ready. When I picked it up, I asked if he could replace by Iphone 12 battery for a little less than Apple would have charged me. He did it while i waited. Not only did he replace it, but he cleaned my phone case as well. Great customer service. I highly recommend this location.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

I just recently bought a new phone (because my old one was stolen in Brasil. That will happen…read moreapparently) so I needed a phone case. I spent the equivalent of a small country's yearly GDP on this new phone so I didn't wanna spend another leg to get a phone case. I was calling around places in the city asking if they had cases for my specific phone, and a few places actually said they did, but when I arrived, they didn't have it. SMH! But then I called this place, after randomly searching for it on google and they told me to come down because they had cases. I got down there and they had literally 10-15 DIFFERENT types of cases for my phone, and the one I bought cost me $10 (not the $35 t-mobile was asking). When I left the store all I could think about was coming on Yelp and writing a review for how awesome this place is. It's a wholesale place so they have a HUGE selection of stuff, and the stuff is super cheap so if you need any accessories for your cellphone, this would be a good place to start. I would be surprised if you were looking for something and they didn't have it.

Only popped in to get a pair of headphones given I'd left mine at home and was desperate, and was…read morejust blown away by the customer service! The gentleman at the counter came over to me without a prompt and was able to offer really detailed advice on a very impressive range of headphones, and even offered to let me try them! Very reasonable prices and although I didn't spend long in there it looked like they'd got a pretty decent range of wireless stock, I'll be coming back!

Pop Mart is such a fun store. They have the latest merchandise and did you know Skull Panda is part…read moreof Pop Mart? They sell the new dolls Labubu. I just received the cutest Xmas card from my friend Susan in Las Vegas. If you want cute one of a kind items get your butt into Pop Mart or Skull Panda!

Guess the hype is dying down for Labubus, came back to see what blind boxes were available and they…read morehad a bunch of Big Into Energy and Labubu Pin For Love Series. They have most of the blind boxes available on their website, I guess who with the overproduction, bad quality control and price increase a while back that there is less demand. Two employees working when I stopped on a Tuesday evening but they did have the hiring sign.

The owner, Joe, called me with a genuine and respectful manner to discuss the situation. He also…read moreshared his intention behind founding the service, and offered a free repair for the broken bezel. I appreciated his sincerity and the way he takes responsibility for his work. During the conversation, he also provided helpful and professional advice regarding my other tech-related concerns. Overall, I felt that he genuinely cares about both the service he provides and the people he helps. Because of this follow-up and support, I am revising my overall experience to a 4-star review. I also hope the company's culture continues to reflect this level of care and professionalism and continues to support both customers and staff. --------------------------------------- Previous review -I brought my MSI laptop to this shop for a lid repair. At the time, there was a small crack on the left side near the hinge, and I was worried it might get worse , but the screen bezel was intact. I was initially told that once the part arrived, they would notify me to bring in the laptop, and the repair would then take about a full day. The part arrived on December 30, 2025, I dropped off the laptop on January 6, and picked it up on January 9. -After I got home, I turned on the webcam to prepare for a meeting, and noticed that the screen displayed a blue image. I contacted the shop immediately. I was asked to bring the laptop back for further inspection, but no explanation was provided regarding the possible cause of the issue. -Since the shop is about an hour away, I asked whether a remote diagnosis could be done first to better understand the situation. I was informed that there would be a charge for that service. At the same time, I looked into common causes of this issue and found that it can result from a protective film not being removed during repair. However, this possibility was not discussed. -If a likely cause had been communicated, it would have helped me better understand whether an immediate return visit was necessary. Without that information, the situation was unclear and required additional time and travel to resolve. -More recently, about four months after the repair, I noticed that the bezel near the hinge has cracked, even though I have been handling the laptop carefully. This area was not damaged prior to the repair. Given that the hinge area is a high-stress point, I am concerned that the repair or reassembly may have contributed to this issue. Overall, my experience was disappointing. While the initial interaction felt welcoming, it was followed by a noticeably self-protective approach when issues arose. Although the repair was completed, I encountered additional problems afterward that required significant time and effort to resolve. Based on this experience, I strongly recommend that others ask detailed questions about the repair process, confirm what testing will be performed, and ensure the device is thoroughly checked at the shop before taking it home. In general, I believe that clear communication and transparency are important in building trust with customers over the long term.

As a former Wall Street and audio/visual technology director for Fortune 500 and 1000 corporations,…read moreI've dealt with a lot of vendors for over 20 years. I can quickly spot great or poor customer service and professionalism. My work was extremely high profile focused on live event production. Very stressful. The staff is sharp, professional and articulate in their communication. I can honestly say I've found "my premier vendor" to service both my personal and professional needs without any worry.

Service, efficiency and politeness are oustanding at this…read morestore. The staff know their product snd plans and will always take the time to check things or explain thigs to you for you. Having visited about six times for help, I can state that all the staff have been great. I was last served by Nini who was very efficient and nice. In this area, it hard to find good customer service. After a surrealistic nightmare with Verizon I am so glad that a friend recommended T-mobile. I can only assume that staff are well-trained and turn over lesd

This place is SUCH a lifesaver. I cracked my phone while away from home in SoHo and started…read morefreaking out since it was a Sunday afternoon and I needed my phone for work the next day. I went online to find stores that repair iPhone screens, and thankfully I found this place. I called in advance for a quote then quickly brought my phone in. I had no idea if it'd be possible to fix my screen within a few hours since I thought it was pretty badly cracked. The lady there told me to come back in 1.5 hours and wrote me a receipt! I was a little skeptical to leave my phone in the store, but people and service are casual in Chinatown so I decided to take the chance. Wow, though -- I am SO happy. My phone screen looks good as new and they gave me a screen protector! I just paid in cash in the amount we agreed on and was good to go. This was probably 1/4 the price of what I'd be asked if I went to an Apple store. A few things to note: Even though my phone was very badly cracked, the phone itself still worked. Also, I have an iPhone 6 so it's a bit older (and cheaper) to fix. Finally, I was five minutes away from the store so I could easily and conveniently communicate with the woman who was working the desk. As someone who's Chinese-American but from suburban Connecticut, I think it's tough to trust seemingly "less professional" stores than larger establishments like Apple, but most places I've explored in Chinatown basically do the same, or better, work while charging significantly less. I'd highly recommend this store for quick and casual yet high-quality and affordable service!

This spot is definitely the best where you can find the cheapest price to get a screen protector…read morefor both iPhone and Android. Has been here for years and located inside Busy Mall of Flushing. The guy who does it is very swift so you don't have to wait very long, most likely 5 minutes depending if there's a line or not. I have iPhone which costs only $2 for the screen protector. Can't find another place that gets the job done this cheap in Flushing or in NYC. I'm not exactly sure of the price for Android ones but pretty sure it's under $5. Always a good idea that you should ask first before handing your phone to them. They also have lots of colorful phone cases with different patterns and cute cartoon characters to choose from. Will come back from time to time whenever I need to get a new screen protector. Definitely recommend to everyone I know about this place.

They made a name for themselves, and the business has only expanded throughout the years. There's…read moremore hired help now, while the owner focuses on adhering screen protectors. Their selection is pretty decent for a mid sized place