First visit, with new puppy. Made an appt. Showed up on time. No appt. She says you need the other…read moreRiverbark. I say, there's another one,? She says yes people get them confused all the time. REALLY? could you name them 1 and 2 or north and south???

The veterinarian was a very nice man. The problem I have is their front office staff. Very curt and…read morecold. Also, good luck getting them on the phone. I have tried calling several times, they just pick up the receiver and place you on hold. Been on hold several times for nearly 10mins before just giving up. I will be going elsewhere for future care for my pets.

Family run establishment. My dog was very scared and other places were worried about her. They…read morerecommended a smaller kennel with less noise, and this was the place. They understood my dog's needs, and took special care of her. During her stay, they sent photos and I could obviously tell my dog was doing well. My trip was put at ease because of the messages I received with photos. I will definitely use Donna and her family again!

From the owner: We are located on a small farm and family owned. As a dedicated pet owner and avid animal lover, I…read morebring with me three years of veterinary experience and a household bustling with eight furry companions, including a stately German Shepherd and a petite yet spirited five-pound Yorkie. Your cherished pets are guaranteed exceptional care and affection, mirroring the devotion lavished upon my own beloved animal companions. We also offer bathing services which include nails, anal glands, ear cleaning, blow drying and brush outs.

This place looks amazing. So many activities to do. My only concern is the staff at the front…read moredesk. They welcome greeting lacks as if your interrupting their personal time. Staff , especially at dog facilities usually offer a happy accepting greeting. But that seems to have declined at Riverbark. I continue to offer my positivity in effort to gain a pleasant greeting in return, which rarely happens. I am considering moving my business elsewhere if the energy doesn't change there. Maybe the staff needs additional support from management. Therefore this message is for management as everyone knows that the staff is a representation of their manager. Please assist. Would hate to have to start all over with my pup in a different facility.

I took my two dogs as I had been for years to be groomed... However, this time what I experienced…read morefrom THIS the front desk representative was TOTALLY DISRESPECTFUL so much so that I will not be bring my dogs back there! No Name; she knows exactly who she is!!! Considering that I have always let my dogs do their business, prior to check-in, on this day I was greeted with corrections and scolded like I was incompetent , irresponsible and an inconsiderate client of the groomers time.. When I spoke the groomer, she denial and apologized for the alleged instructions and reception.. Of course, THIS rep had to be new or I had never had prior contact with her. Her demeanor was OUTRIGHT intentional to impose authority and that her conversation was to be bottom line authoritarian! Have at it was my response, because I knew whenever I regrouped and regain my composure of how I was treated that I would commit to post this review. Let it be know that I am a well established, accomplished pillar of the greater community of Spring Lake and ABROAD. Unfortunately, there will always be that one apple that does spoils the whole bunch. It would be for the best for this tech savvy establishment to fire her and indicate on her employee record how she defaced this all organization good, ALL in one visit.

Thank you for taking such wonderful care of Miss Georgia. Being a senior baby, Georgia needs extra…read moreattention and care to do some mobility problems and health issues. The staff at five points was wonderful with her and went the extra mile to ensuring that she was safe and stable throughout her stay. They made sure she was comfortable and keep a close eye on her at all times. Upon our return, Georgia was active, alert, and enthusiastic to see not only us but the staff members when we went in to get her. In order to assist her with her mobility issues, they tried various mat and rug configurations to make sure she was okay throughout the night. I have to admit I was concerned leaving her but whenever my husband checked the video feed she seemed content. It was a relief knowing she was so well taken care of and seeing her happy when we picked her up. They even had a detailed sign on the door of her suite outlining all of our concerns and her issues. It was reassuring to know that everyone who cared for her knew our concerns. We just hope that they enjoyed the time with Georgia as much she enjoyed spending with them. Five Points Pet Resort is more than two hours from our home and we have initially chose them because they had someone that checked on the babies in the evening. Little did we know how kind and caring everyone on staff would be. This was our second time staying at Five Points and the long drive is work every minute knowing our girl is being well cared for. Thank you again. PS. I can't believe how busy she is today; she clearly feels good.

When I need to Board Colonel Kujo Five Points is his hone away from home. They make him feel right…read moreat home. The kind and caring staff loves him. His next stay will be in January. Thanks Again, Colonel Kujo Grandma

Dropped our pup off for a same day wash that we were so thankful to get. He came home soft and…read moreclean and smelling amazing. I love that he's in the open area with other pups while waiting and not in a kennel. I think this helps with the anxiety of getting randomly dropped off. He also came home with an adorable bandana. Loved taking him here.

The groomers at Pet Starz have done a great job, but the organization/reception is the worst. We…read morefinally left this groomer for good after our dogs shot records were lost, I get asked every time I come, "Have you been here before?", or "We don't have an apt for you today," after apt was confirmed over phone 2x. The last time we got an apology that said the handwriting "toy poodle" was mistaken for "Tuesday". We were asked to come back Tuesday after driving in. I would recommend putting appointments on the day they are scheduled or offering online scheduling that can be viewed but the owner/customer alike. Way too much stress! No time for it!

Great place to board your dogs. I always go out of my way and drive an hour to board with Mutt…read moreMotel as they are the only ones I trust to watch my intact, high drive, working line German Shepherds.

Staff is snarky, rude, and unprofessional. Much rather deal with nice people when you book…read moresomething. Save your time and go somewhere more professional. I wouldn't feel comfortable leaving my pet here.

Very understanding, compassionate and accommodating when putting a family pet member down…read more As hard as it was to put our family pet down Lakeside showed so much compassion throughout this unfortunate situation. The Bittner Family couldn't thank them enough for making such a difficult decision such much more comfortable.

My Corgi "Tato" has been a patient at Lakeside for the last almost 2 years. I cannot overstate what…read morea wonderful practice this is. From the front desk staff to the techs to the veterinarians, everyone is always so kind and excited to see Tato. Pets are a little like human children, in the sense that while we as owners or parents of course think they're the most wonderful creatures alive, most people won't share that enthusiasm to the same degree. But at Lakeside, I get the impression that they really do genuinely enjoy Tato, and that's such a nice bonus. As for the level of care itself, they have graciously squeezed me in first thing in the morning before I have to be at work for minor things multiple times. For more complex concerns that require a full exam, I'm able to book an appointment in the app and I never have to wait more than a week to get my pup seen. Dr. Corpuz is fabulous! She's terrific about going over all available options regarding prevention and treatment for whatever is going on with your pet. You can always request an estimate up-front and the staff will absolutely provide that, so you always know what to expect as far as care and treatment costs are concerned. I'm moving close to an hour away and will be keeping Dr. Corpuz as our veterinarian. We love her, we love her staff, and we love how they treat my sweet girl. She looks forward to going to the vet, and I always feel like she's in excellent hands. 10 stars on a 5-star scale!

I feel absolutely fortunate to have found Carolina Pet Care services; they are absolutely amazing…read morevery affordable, and reliable!! Never missed a day and never late. I get daily hand written notes on my boys activity during walks/potty breaks and pictures from time to time. I will absolutely remain a customer as long as I have my boys!!!

As a mom to two Doll Face Persians, I need to make sure they are well taken care of-even…read morespoiled-when I travel. Carolina Pet Care has been there for us since we moved to Fayetteville. They pay attention to the details. 5 stars can recommend.

Today was our last visit with Ambassador. Very unprofessional! We have been bringing our dog here…read moresince we first got our puppy over a year ago, and until now we were mostly happy with the care, aside from a few minor issues. That changed today. The staff was extremely rude and condescending in the way they spoke to us. We were barely able to ask questions about our dog or discuss the concerns we had without being belittled by comments that were made. We were made to feel like an inconvenience simply for being there. To make matters worse, the front desk staff was also very unprofessional. When we asked for an itemized bill, the receptionist scoffed and read the charges aloud instead of printing it as requested. Overall, the experience was disappointing and uncomfortable. Based on how we were treated during this visit, I would not recommend taking your pets here.

I am in love with this vet clinic ! Dr Kettelkamp is such a sweet amazing doctor and my frenchie…read moreloves him !!

if you truly love your "pet", I highly you take your pet to the best veterinarian hospital in the…read morearea. I have a service dog and would not consider any other veterinarian hospital. And by the way, the staff is accommodating and friendly.

Dr Chavis is excellent! Nice facility. No long waiting. Good…read morestaff. I highly recommend!