I brought my shoes here a couple of times and the owner, an older gentleman appeared grumpy and…read morerude. He does really good work but his attitude always seems like I'm inconveniencing him. I honestly, don't want to support his business and will happily go to other cobblers in the city.

I brought in a pair of moccasin-toe leather shoes I hadn't used in decades and had just found; they…read morewere in need of heels and repair of the top of the back of the shoe. This was accomplished in an hour while I was at QFC including providing new laces as I had requested. I have had a different pair repaired here a year ago. I was equally pleased with both jobs. In both cases these were instances where more than twice as much for new shoes I'd been considering. I was remembered from the prior visit this time, and warmly greeted. Supporting local craftspeople feels good in addition to the savings! These shoes are rough-duty shoes, not dress shoes.

I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I have a rental unit and only recognized that the Bosch washing machine was broken the day before…read morethe new tenant was scheduled to move in. I contacted several repair businesses over the weekend hoping I could maybe get things fixed in a week or so and spare me the cost of a full washer replacement. Fixme was one of 4 businesses that replied. Fixme was the only one, however, that was able to diagnose the specific needed replacement part (magnetic latch) via text/photos, saving the time of an initial diagnosis visit. 3 days later they had the part and were onsite to repair. Fixme provided the best price, the timeliest scheduling, arrived on time and completely solved and repaired the issue in under an hour. Do not be deterred by few reviews, instead note that they are all 5-star ratings. Any time in the future I need an appliance repair, I will call Fixme Appliance Repair first.

I engaged them to fix the issue of my refrigerator not cooling. I was charged about $440, I was…read moretold my compressor was replaced. A month from the repair I had another technician come look at it because issues persisted and I learnt that only starter was replaced, not the compressor. There are other larger issues with the fridge which really make repairing this appliance futile. I wish they had been transparent about it. Really disappointed.

I have been there twice and each time Gloria has fix my problem. She is very knowledgeable about…read morethe vacuums and I wll always go to them

Nice lady. Informative and friendly. Unusual parking situation, but, parking is available. Vacuum…read moreworks great again.

Renting out a unit here was quick and easy. The exit process was just as easy and efficient. Will…read moreuse this place again when and if the need arises!

Heather and Thomas do a great job of both being professional and very welcoming. I have had a…read moreprivate mailbox here for many years and I have been very pleased with the service I have received.

They always provide the highest quality of work and pay attention to details. I always know that…read morethey will do the best work.

I had originally gone to this place because of green dry cleaning and have been going here for the…read morepast couple years. They had done a fine job about a handful of times for cleaning other items (eg, Reformation dress and blouse, wool sweater) that I brought in for cleaning prior so that's why I give them 1 star. This most recent time I brought in 4 items (2 for repair and 2 for cleaning). They have let me down on multiple levels due to ruining 2 items, charging me for cleaning that I didn't ask for nor was informed of, and not having a way for these issues to be resolved in a timely or convenient way. Specific facts follow for these issues next. I have also included photos. First, they pilled all over an entire and brand new Reformation dress that I had only worn once and which was not pilled at all when brought in. The rep explained that pilling can happen in the dry clean process, depends on the brand and fabric composition, that they followed dry clean instructions, that they cannot fix the pilling, and did not have the ability to refund me. I had previously brought a different reformation dress in red of the same fabric composition (see pic), which had been cleaned and only showed very slight to no pilling, which suggests to me user error that warrants a refund (I would think they wouldn't refund me $225 for what I paid for the dress, but at the very least the cleaning fee that resulted in pilling the item entirely leaving it to look much much older and used). Second, I was informed that they had "rejected" to repair a zipper on a small pouch I brought in. The rep informed me that the seamstress may have declined to repair the pouch due to fabric issues. This is fine and possibly reasonable, but, they also returned the pouch damaged. Specifically, beyond the zipper not working, the seems are now detached and unraveling. I'm not sure why the seamstress didn't repair it back to the way it was in its original condition? Third, they repaired velcro on a Patagonia jacket, which I asked for. However, upon pick-up, I was charged $20 for cleaning it. I had not asked for this. They rep informed me that it is their policy "to clean all items for alterations due to COVID" and apologized for not having told me this when I dropped the items off; however, again she was not able to refund me for this mistake. Lastly, the rep told me that I could call back in the mornings to speak to the manager about refunds. I am traveling out of the country and have a work schedule that doesn't really allow for time flexibility for things like this. So, this additional step creates a burden on me as a customer. I hope that in the future that they can train reps to make reasonable decisions about when refunds are warranted and to be able to provide this to the customer without additional burden, inconvenience, and disappointment placed on the customer. Unfortunately, they have lost my trust and I will not be returning to this business. This saddens me because I had previously been very happy with the cleaning I had received up to this point and really do appreciate their using green practices. It's too bad it didn't work out but I don't want to support a business that charges me for things I didn't ask for, ruins my items, and can't give me refunds without my doing additional legwork at hours I'm not free even though they made mistakes.

The co-op holds a special place in our hearts. Both of our kids attended this daycare until we…read moremoved to Bellevue. We moved from CA and didn't even tour the school and decided on the phone that this was a great fit for our family. Yes this is a co-op, but the parent hours required are minimal (up to 2hrs/wk) compared to other coops. It also gives you a chance to know other kids/families at the school. The staff really cares for the kids and plan really great lessons and even field trips!

My 1.5 year old started a few months ago and we absolutely love it so far. She had a difficult time…read moreadjusting (we had also just moved from out of state so lots of big changes) and the teachers were so patient with her and tailored the toys and activities to things she loved to help get her engaged. The co-op is also much less "corporate" than our previous daycare and I was encouraged to spend time hanging out with my daughter at the center to get her comfortable. Now she often doesn't want to leave when I come to pick her up! The teachers are all amazing at working with toddlers and it's been helpful for me with my own parenting to observe how they deal with various problems, get the kids engaged, etc. during my parent volunteer hours. The co-op aspect is also great for meeting other families!

My Virtual Touch representative helped me decide if I needed a new computer, helped me select on,…read morethen spent a lot of time getting the information on my new computer in a form similar to what was on my old one. He also helped me sync some apps, passwords, picture files, anything I could think of that I needed help with. He was kind and patient and listened as well as talked. A very good experience overall.

The assistance provided to clean up my computer is a big relief, Sam was very persistent in getting…read moremy issues resolved today. Thank you very much for the professional care given to resolve my problems with my laptop. Susan Harvey.

Excellent communication and cleaning! I wasn't sure they could help but they made my very stained…read moresisal rug look much better than I could have imagined!

We have used them three or four times previously and appreciated the great service. I try to get my…read morearea rug cleaned 1-2 times a year since it is in a high-traffic area in my home. I have also referred a number of customers to them in both Seattle and Tacoma. When I requested a quote this week, the price had gone up 33.6% since my last cleaning in November 2024 (initially quoted in September 2024) for a 6 x 9 rug ($189.49 to $253.25, both after tax). After I accepted the quote they told me that there is now a $300 minimum for pickup/dropoff service. I have always utilized the free pickup/dropoff service since my husband and I don't have a car. This policy change is not advertised on their website, and less than 30 days ago (July 25, 2025) they advertised this service being free. https://www.facebook.com/FuzzyWuzzyRug/photos/free-pickup-deliverydont-lift-a-finger-well-pick-it-uptoo-busy-to-drop-off-your-/1338285658299815/?_rdr I was willing to pay more because, sure, the cost of business has gone up and we've had good experiences with this company previously. But being asked to pay 60% more including the delivery minimum for the same service received less than a year ago was a lot to stomach.

My father in law used these guys, and I accompanied him on numerous visits. These guys are friendly…read moreand professional, and they offer decent storage for a fair price. I'd definitely recommend them.

I previously used this mailbox company about five years ago. After becoming familiar with one of…read morethe employees and mentioning what I did for work, I began experiencing packages going missing. At the time, I stopped using the service because I no longer felt comfortable trusting them with my mail. Recently, I needed a mailbox again for a new business. When I signed up, that employee was no longer there, and everything went smoothly for the first few months. However, after I started leaving USPS outgoing packages for pickup, packages once again went missing. I later realized the same employee still worked there and remembered me. Based on my experiences, I no longer trust this business with outgoing packages or sensitive deliveries, and I ultimately closed my mailbox account. I would strongly recommend using caution if you plan to leave packages in their outgoing mail area. What I found especially unprofessional was that when I went in to report the issue and asked for the owner's contact information so they could review the security cameras and investigate when the packages were dropped off, I was told they would not provide the owner's contact information.