Nice lady. Informative and friendly. Unusual parking situation, but, parking is available. Vacuum works great again.

I have been there twice and each time Gloria has fix my problem. She is very knowledgeable about the vacuums and I wll always go to them

I've been using Miele vacuums for 30+ years. I am so grateful for Gloria at Roosevelt Vacuum. Some outfits send machines elsewhere to be worked on. Not Gloria. She knows these machines inside and out. I have the utmost confidence in her. Plus she's thoughtful and kind. read more

I can't recommend this place enough! Bought myself a Miele vacuum many years ago from here and don't regret it. The vacuum is the best suction I've ever had from one. The store is also a service center for vacuums and has provided me bags for said vacuum and the occasional service when I forget what I'm doing and break the thing. Love my neighborhood vacuum shop! The service is so personal and done well. Thank you! read more

I spoke today with Gloria first thing in the morning. She was so helpful, kind, and informative. Since I have both a steam vac and an upright vacuum whose electrical cords need replacement, I've been at my wits' end thinking about whether I should chuck both appliances or try to get the cords replaced. She provided very clear answers that have allowed to decide what to do. It is a fourth-generation family-owned and run small business in a small store front on NE 65th, a neighborhood that has been demolished to make way for steel-concrete-glass condos. You can tell that the owners work very hard. And still maintain a great smile and a willingness to go the extra mile for their customers. It is very refreshing to actually do business with real people and not employees at Best Buy. Or have to pack and ship one's appliances out-of-state to get them repaired! They called me back minutes after I called them in the morning right after 10 a.m. ***** So many manufacturers have built in obsolescence to their appliances. It is a real dilemma today for consumers to decide whether to buy a new appliance after 6 months, or even a year and a half, and have to discard/recycle it. Or try to repair it. There seem to be fewer and fewer repair shops. To have a local repair business like Roosevelt is so much better than having to ship the thing back to a repair center in another state. It would be nice if the City of Seattle provided more incentives--including monetary ones--for local places like this to stay in business. They may well indeed be an endangered species. read more

Today I took my 30+ year old kenmore cannister vacuum to this shop. In about 30 minutes the young woman diagnosed the problem, searched through her parts pile, cannibalized a non working hose and "grafted" a used but functional component onto my hose and voile! .. my vacuum worked again and I saved about $60 over a brand new hose. She is TERRIFIC. read more

bummed we came up from beacon hill because my son loves vacuums and you guys were closed during regular hours

Had part I needed from very old vacuum at reasonable price. Staff was very helpful and great to work with.

I have wanted to purchase a Miele Vacuum for a long time and new through friends just were to go. The owner of Roosevelt Vacuum was incredibly helpful. Her goal was truly to help me find the best model to fit my needs and then carefully explain every detail of how to operate and care my new vacuum. There was zero sales pressure. The vacuum is great, and I know exactly where to turn if any problems or questions arise. read more

Roosevelt Vacuum is an outstanding, family- run, multi-generational small business that provides exemplary mechanical and customer service! They impeccably repaired and reconditioned my Dyson and dispensed important mentoring / information I needed to optimize and keep my Dyson running for as long as possible. Please be patient and kind and manage your expectations with this family-run small business, as I did. It may take 2 - 3 weeks (more if there's a supply shortage of parts which is beyond the control of Roosevelt Vacuum) for your vacuum to be ready for pick-up; and you'll be very pleased when it's ready! read more

Always helpful. Today I brought back a broken part and they exchanged it and are sending it to the factory under warranty. Highly recommend!! read more

I've taken my Miele in for repairs here a few times and have had a great experience. They're professional and fair in their pricing. The first time I tried to fix my vacuum myself I took it apart and couldn't put it back together! When I picked it up after they were finished they showed me a few tips on caring for the vacuum and even gave a little discount because they were backed up from other repairs. I've since moved across town but came all the way here to get it unclogged for another issue. The lady at the counter fixed it really quickly and showed me how to do it for next time. Really great service. Seems to be a family owned business with a lot of integrity. SO happy they're around! read more

Gloria is a SAINT! Great representative from a family in the business of excellent service and care! Could not be happier with my service from her family THANK-YOU!!! Took my vacuum to a service center at Northgate and they advised against repairing because the cost was so exorbitant....So pleased I went to Roosevelt Vacuum Center! read more

I love that this shop exists! During the pandemic, I was able to get a new part for my Miele vacuum and this week Gloria helped me out when my cord would not come out - she told me the part was cracked - I could replace it now or later - no telling how long it would last. I chose to replace it now. Great service and she was so helpful!! read more

They are trustworthy and do an excellent job. My old Kenmore vacuum is now working great!

the fix vacuums, they do it well, and they do it quickly. I didn't really shop around so I'm not sure if their pricing is competitive.

Roosevelt Vacuum Center has been operating in our neighborhood as long as we've lived here...over 35 years. They are a family run business and our go to shop for everything related to vacuums...bags, parts, advice. We recently took our 30 year old Royal upright to them, hoping it was repairable but thinking the worse. It took a few weeks, but the Royal is back in service and doing very nicely. I highly recommend them. read more

Wow, amazing service. I came in with a 10 year old Shark Navigator that had a problem with the brush rotator. Not only did Roosevelt Vacuum replace the broken part but I was stunned to see my vacuum cleaned inside out. It felt like it was Christmas morning, and I was receiving a brand new vacuum. Maybe it's standard service (I've never gone to a vacuum repair before) but regardless they clearly care about what they do and I am so glad I found them. Definitely recommend. read more

Yay! This is an old school shop that knows what customer service means. I live out of the area and they kindly fixed my vacumn in a day. So happy I didn't have to trek into town a second time to pick it up. Hope this ma and pa shop is able to stick around given all the crazy growth in the neighborhood! read more

Absolutely one of the best companies !!! No need to go to any other repair shop. The people at the shop have an innate quality of wanting to help their customers. There is parking in the back, which is a help, the lot says it is for, I think Century link only but you will see there is a sign with parking for Roosevelt Vaccumn. read more

Came by on a Sunday with an older Eureka canister vacuum that was tripping AFCI protection and had eventually melted the wiring to the powerhead. Thankfully Roosevelt Vacuum had similar wire on hand and I was able to repair my vacuum to working condition once again! read more

Took our 6 year old Shark in when it lost the ability to suck. Turns out it was just super dirty! No idea vacuums needed deep cleaning but it works great again. They were very nice and fast. The art of repair is a dying breed and I'm glad such a store still exists so I'm not throwing one more thing in the landfill. read more

This place rocks! In a day where lots of people depend on the internet for finding rare parts and spare parts, Roosevelt Vacuum has it all. And they're in town so there's no shipping or waiting! The man at the counter was quick to answer questions about my vacuum and even had the bags I needed though the vacuum isn't very new. He was friendly, easygoing and super helpful. Very happy with this little spot! read more

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I bought my Miele vacuum from here and I also took it in when I was worried that I may have sucked up water and damaged the motor. They checked it out, cleaned it, and verified it was okay for a good price. They also sell vacuum bags and filters at this store which is convenient and most importantly they are friendly and helpful. read more

Helpful, friendly, and family-owned for more than 20 years. Many used vaccums, but they specialize in Miele. We bought our vacuum there and love it. It doesn't suck. Get it? Suck? Vacuum? Sigh. At any rate, it's better than buying from a huge mega-store or online. It's one of those small family-run local businesses that we have to keep supporting before they get run over by impersonal, not-so-helpful places. read more

I had a great experience here. I brought in my broken vacuum, within 15 minutes they replaced a belt and sent me on my way. The best part -- it was all for under $4! Considering I'm the type of person who's first inclination is to throw away a broken vacuum, this place was great for my attention span. They were also very helpful and kind. read more

I took my old stinky vacuum in to be serviced. The owner was upfront and considerate when providing me with an estimate for the cost of service (a very reasonable estimate considering the time and possible parts). The machine was repaired to wonderful status in the timeline quoted to me (3 days). Also, I have two small children and the owner and his daughter were really nice to my kids. I love that this is a family business and it shows, because they treat families really well. They added years to my sturdy old vacuum and when it finally does die I intend to return to either try to fix it again or I will buy something new from them, because they are really good people running a good business. read more

Super friendly service! I walked in with a broken belt in my hand, and she knew exactly which one I needed from the wall of vacuum belts. I called ahead and said I would be there at closing time. They state open a couple extra minutes for me. Highly recommend read more

A wonderful family run business that makes you happy that you came in the door. Gloria couldn't find parts for my beloved vintage vacuum but she did her best to patch it up and then charged me just a few dollars. I drove across town from West Seattle to go here even though there are closer places and am glad I did. Totally worth it. Thank you Gloria! read more

Went here the other day to get our vacuum serviced after some clunking started coming from the brush head. They opened it up and found it just needed a quick vacuuming out of its own to clear some debris around the belt, and then it was running fine again. They also helped me figure out when to change the bag, including explaining how the little 'bag full' indicator works and why it isn't always right. They didn't even charge me for the quick clean-out, although I'd be happy to pay for it to support such a fine business. Going to be coming here for my vacuum needs for as long as I am in Seattle. read more

I've been coming here for 25 years, and this place is the BEST. Family business, so friendly and the Miele vacuums are top of the line. Have never walked out of this place without my day being better. The only place I'd ever buy bags for my Miele. Jo Anne's Fabric is a snotty, elitist freeze-out compared to this place. I'm a housekeeper and went to JF, but never again (JF can suck it). *waggles both middle fingers in the direction of JF, Northgate* read more

I had a great experience here after having trouble with me Riccar vacuum. Gloria (the third generation in the family to run this local shop) is a real expert. She pinpointed the issue, fixed it and had me on my way quickly and for a fair price. She even explained specific things about the vacuum that I didn't know (such as that my upright model shouldn't be used on wool area rugs due to the intense amount of shedding--the roller brush extracts too many fibers; and how all things go through the motor before entering the bag, so you have to be careful about the size of things you're taking up in it). It was worth going here even though there was a vac repair closer to my house. Glad I'd seen the other positive reviews. Highly recommended! read more

Had a couple repairs a few years back so felt they were the place to go even though they couldn't honor my Shark warranty (gotta send it to Shark... yech!). Called twice with no answers, left no voicemail. About 5 minutes later they must have checked their Caller ID 'cause they called me. She understood my problem, offered advice and said they'd be glad to look at it (no charge) if I needed it! A breath of fresh air!!! THANKS RVC!!!! read more

I took my near new vacuum which had lost suction after a few weeks of use, to this center. The friendly young woman at the counter immediately took a look at it and found a blockage that she immediately removed for me. She then tested the vacuum and it was fixed! She refused any payment - I would probably have readily paid a significant sum to get this repaired (it wasn't a cheap vacuum). This speaks to the professionalism and caliber of this place and staff. Thank you- you guys rock! read more

Brought an old Electrolux. They did a great job fixing, and even delivered to my home since it was not ready when I came to pick it up. Above and beyond! read more

Nostalgic little place. Paid a visit to fine tune a recently purchased Royal vacuum needed some fine tuning to get up and running again. Staff on site troubleshot the problem and taught me a thing or two. Replacement parts on site, overall a very easy experience. read more

"Someone" picked up a bit more water than was a good idea and burned out the motor in our Miele. I took it to a Quality Sewing and Vacuum in Bellevue who told me "it's toast, can't repair....here are the new ones for $1K". I then took it to Roosevelt Vacuum Center and they clearly know what they are doing. After a few days (as promised) I was called and given the estimate to replace the motor and control board -- water is a killer. After a couple of weeks (which they had estimated) I was called to tell me the vacuum was ready to pick up and the control board did NOT need to be replaced. Would I have know whether the control board needed replacement? No way! Honest people doing a great job of keeping vacuums running and not sent to the dump. I thought the charge, $270+ was more than reasonable, in particular compared to spending $1K for a replacement. I cannot recommend Roosevelt Vacuum Center enough. read more

Gloria is wonderfully knowledgeable and helpful, and I'm really happy to be able to go to a small, local business where the people really know their stuff. She was so helpful in explaining and discussing all the features and attachments of the (complicated) Miele lineup, showing me how everything works, unpacking, assembling, and helping me carry all the new equipment to the car, etc., and she switched out a slightly scuffed power brush from the new box even though it looked fine to me. I've had great service and help here in the past and may take my old vacuum in to see if it's worth fixing and donating--I'm certain to get good advice. read more

Service like you just don't find much anymore! I stopped by here last Saturday morning with the power attachment of my 25 year old Kenmore canister vac. The part was was frozen and unusable. The young woman at the counter stopped what she was doing, took the attachment apart, replaced the broken roller, tested it, replaced a dirty HEPA filter, and for $60 sent me on my way with a vacuum that now works like new! The experience made me happy for the whole day, and reaffirmed my faith that one can still find quality service. Highly recommended. read more

We were really surprised to see a negative review of this business. My experience over several years is that they are a very helpful, competent, and family owned business that has been in operation for a long time in this area. We got a Miele vaccum several years ago from them. The vaccum has served us well, and even more importantly, when it started to have some problems the owner did not try and talk us into replacing it, but serviced it at a very reasonable price. We are very satisfied customers. read more