I purchased my very first car at Jim Glover Chevrolet just 4 days after moving from California to…read morethe state of Oklahoma. I didn't have a previous car, just the rental that I moved with. I had planned to purchase a car with Carvana, and set a delivery date for July 21,2021. On July 20th, I received a call saying that the delivery would be delayed by one week. Not having a car to drive, i couldn't wait one week. I looked online for other Chevy Trax's in the area and found one I liked at Jim Glover. I called to make sure they had it-- they did. So i immediately went down to the dealership to look at it. It took a full 30 min for Shawn the manager to locate the car for me bc they had JUST got it in and it hadn't been cleaned yet. I test drove it, liked it, & decided to purchase. Before signing anything, I told Antonio that I NEEDED to have the car ASAP. I couldn't wait a week. He informed me that it would only take a day or two to clean, and then I could take it home. Two days passed, I called them and their reply was "well, it USUALLY takes only two days. But it'll probably be ready sometime next week". It was not ready. Antonio blatantly lied to me to get the sale. Fast forward past multiple phone calls and more excuses as to why my car wasn't ready-- I finally was able to take my car on august 4th after I was told it would be ready July 22. I was given a loaner car, but it's not the same.). Now, I'm trying to transfer the title to my name and the car still has a lien on it. I was not given a lien release form and unable to transfer the title until I receive it. On my way to the dealership to pick up the form, I got a ticket because MY PLATES WERE EXPIRED!!! The plates have the sale date listed.. NOT the date that i received the car & received all the paperwork needed to transfer the title. Moral of the story-- I wouldn't recommend buying from Jim Glover. Don't use Antonio as your salesperson. He knew literally nothing about the car I purchased every time I asked a question. He came up with excuse after excuse about why my car wasn't ready. This was the WORST experience I could have ever had for buying my first ever car. CASS the manager was AMAZING. Seriously the sweetest, most professional man at this place. He was such a pleasure to work with apart from every other person in the building. UPDATE: I should add, Cass was able to cut me a check for the cost of the ticket I received for having expired plates. That did help!

We purchased a truck recently and had a terrible experience with sales, service, and management of…read moreJim Glover Chevrolet. We emailed the owner with our grievances and got absolutely no response back. *The truck was listed on their website for $5,000 more than on Carfax (listed by their dealership) and they wanted us to pay the additional cost. *They had 8 days to get the truck ready, only started service the night before knowing that we had driven almost 400 miles to pick it up and told us we would have to wait overnight for them to get it ready *They told us they did an 128-point service check and told us they had changed the intake filter - they did not *They gave us "4 new tires" because the ones on the truck had dry rot - they gave us 3 tires of one brand and a 4th tire of another brand entirely! *They claim they "detailed" the truck yet it had mud from top to bottom and a full cup of what looked like coffee spilled in the back seat *The 3rd row seat cables were disconnected *There was trash in the air vents They all (salesman, service techs, and 'managers') agreed they had "messed up" by not having the vehicle ready for us, but they didn't care to make it right. We heard repeatedly how they are the "#1 car dealership in Oklahoma" but that was not our experience. Again, when we emailed the owner, we got absolutely no response back. Buyer Beware