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    National Seating & Mobility

    5.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    1 year ago

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    Stannah Stairlifts

    Stannah Stairlifts

    (11 reviews)

    We have had our custom built curving stairlift for about a year now. Thought I'd pass along my…read morethoughts. It is a fantastic company. The chair lift itself is super. Only ding is that the seat pad refuses to lie flat, irritating my wife. Just part of the pad design I guess. That could be better. Everything else is great. The initial sales interview, installation, service, customer service, and especially the tech/service reps...were all super. I'm usually a 4 star guy, but this company deserves 5 stars. I had one small issue, nothing really of importance. I called and spoke to the operations person. What was a small inconvenience to me was not small to him. He was amazing to deal with....candid...open...and honest. Problem fixed, and I left with a great feeling about the company. The service reps are not just super competent, they're ambassadors for the company. Every rep had nothing but praise for the company and for the company culture which is totally customer focused. Stannah has been in this business for 3 generations I think. They really have a grasp of the business. I did lots of research about stair lifts before contacting Stannah. I actually put together a booklet of all the players for my wife to review. Stannah was the first company we actually contacted. The sales rep was superb. No nonense, very knowledgeable, low key, zero pressure. It wasn't really a sales call, it was an information sharing call. We liked the approach so much we never contacted another company. About costs....do your homework....don't believe me necessarily. Stannah is not even close to some of the more heavily advertised companies...like Acorn. Stannah is an excellent value. If you're shopping based on price, maybe someone could beat Stannah (not by much), but if you're shopping based on value, I'd say Stannah is the best choice out there. Ok, I'm done. I do know that by the time you're looking for power chairs, there are health issues in the home, and that you don't need any additional issues. Based on my genuine, real, year long experience....just turn yourself over to the Stannah people. They will take good care of you.

    Trying to connect with Service/Maintenance is a nightmare! I've been on HOLD for more than 20…read moreminutes only to be disconnected. Service Tech we had this week was very pleasant and knowledgeable, chair worked then stopped again yesterday?

    National Seating & Mobility - mobilityequipment - Updated September 2026

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