I needed a stair lift removed. My aunt passed away and we are preparing to sell her home. I had…read morechecked with another company first, and they wanted to charge $325 to remove it, plus another $350 to dispose of it. That, to me, was ridiculous. I called Lifeway Mobility and spoke with Tabitha. She was pleasant and knowledgeable, and told me the fee to remove the stairlift would be $215. We scheduled a date and time. The technician, Luis, called me when he was on his way, he arrived promptly, was very nice and friendly, and had the stairlift out of the house in 15 minutes. I paid him, he emailed a receipt, and was on his way. I could not have asked for a better experience, and highly recommend Lifeway Mobility.

The initial advice and installation were top notch. They clearly know what they're doing with good…read moreproducts and good advice. Even the (independent) installer had good insights about how the products should be set up. On the other hand, my experience with getting adjustments post installation was far less satisfactory. The people who answered the phone seemed unfamiliar with the idea of maintenance and repair visits. On balance, I highly recommend this company.

I contacted this place to see what the price range was for electric wheelchairs. I was interested…read morein rentals but open to buying one. I left all my information on the contact site and waited for an email, text or call. Everyone is understaffed these days so I was waiting patiently. But I never heard anything back from them. I'm still researching chairs and I'm not eager to get one online with out seeing it first. However, I need a chair. I tried to give my money to the brick and mortar store but it was a total failure. When there are no more stores available, it will be because of situations like this. Obviously I can't rate how you'll be treated if you go there to shop. But most people I know that are actively looking are not capable of going because they don't have any chair and/or are home bound.

They are responsive and helpful. We've had 1 wheelchair repaired and purchased another. We've also…read morehad to have some minor repairs, which they took care of easily and quickly.

My husband's physical therapist called Byrne last week to see if they had a particular pair of…read morecrutches. She was told they could order them and would have them in a week. The PT advised me to call and order them. I called an hour later and was told it would take 2-3 weeks to get the crutches. I told the woman that the physical therapist was told they could get them in a week, so she said she would check and call me back. I waited several hours and received no call. I called them again. The call went to voicemail, and the mailbox was full. I called again the next day and same thing. Voicemail was full. I ordered from another company last Thursday, and the crutches will be delivered to us today - Monday. I was hoping to work with a local company, but they failed. If we have such a need in the future, we'll go elsewhere.

We love Byrne. Our family could not have survived my husband's recent hip surgery without their…read morehelp and support. At first we thought we needed to buy and pick up the items ourselves; later on, we just called and Byrne would deliver, free of charge, same day. Great value, professional and courteous service, and a wide selection of practical items.

We cannot recommend this company enough--if you are considering getting a chair lift or getting…read moreyour chair serviced you should absolutely get a price from them. We've been customers for several years and they have always been responsive and arranged to come quickly, as they understand that many of their customers truly rely on the chairs. They are fairly priced and even have gently used and renovated chair systems that you can purchase reasonably. They also are very neat in their work and take the time to leave your home cleaner than when they came!

From the owner: Call us to evaluate your home/staircase for the best lift…read moreoptions for your needs. 603.893.1523 or email: service@galleryllc.com. Our quality trained staff installs Home Elevators, Stairlifts, and Vertical Platform Lifts. Stairlifts & Ramps of New England LLC has earned its positive reputation because we go out of our way to provide truly exceptional service to each of our customers. We understand that your needs can change last minute, and we’re ready to adapt our services quickly to ensure your success. Read on to learn more about what we can do for you. We want all of our customers to experience the impressive level of professionalism when working with Stairlifts & Ramps of New England LLC. All of our services, especially this one, exist to make your life easier and stress free. You can trust us to supply you with the best products, as well as top quality customer service.

Chris S. came to my home today to perform regular service. While there he resolved an issue we…read morewere having and now our lift is working perfectly. He was professional and explained the service repair he provided. Excellent service.

Chris S is a pleasure to work with. he is very good about going over everything from his service…read morecall. I am very happy with the service. Laura M

I'd like to give less than one star. horrible, absolutely horrible…read more no one answers the telephone. Nobody answers their email and nobody ever gets back after hold on for 45 minutes and then get a voicemail and nobody calls you back simply trying to get an invoice so I could pay for a battery for a wheelchair and I'm waiting three weeks and a half just to get an invoice. This is a disgrace. I'd make a complaint, but I don't know where because nobody nobody responds. HOW do they get away with this

Update: as of yesterday January 21st 2025, the parts for my husband's chair will be in 6 to 8 weeks…read morefrom now. Then we have to schedule the appointment for national seating to fix it. So in two months we will know if the correct parts were ordered. That will make it 10 to 11 months waiting for a wheelchair repair. And since they keep ordering the wrong parts, I have zero faith that the correct parts were ordered. This is absolutely ridiculous.