Dipy was fantastic, I had a new stain in my rug that I wanted to get removed and he was responsive, efficient, communicative, knowledgeable and very friendly and exceeded my expectations. I will definitely be using him in the future. read more

Very professional and courteous. We have been using Dipy for over 4 years. We wouldn't think of using anyone else.

I haven't had my carpets cleaned professionally in a very long time! I decided to try this company with a 5 star review! I have 8 chihuahuas. Dipy the guy who cleaned my carpet did an amazing job! He did say ahead of time that all stains might not come out but he definitely exceeded my expectations! I'm very very happy with the results. Carpets dried very fast & it was even a cold day! I would definitely keep using this company! Great prices by the way! He's much better than Stanley Steemer who I had last time & I was very disappointed the next day when all stains came right up! I can't believe my carpet got as clean as it did with this company! It's amazing! read more

Talked to DP 3 days ago,he is an honest as it can be regarding our living room sofa, 2 arm chairs . He told me all they can tell me is they will try the best that they can .Appointment set, Friday Ben and Danny showed up. Told me they will try their best. Magic happened, it's cleaned. Their honesty, friendly, and helpful make me to write this review. I don't usually write but for an honest and awesome company like this,I want the world to know and benefit to the public. Ending up I had them do my 10 dinning rooms chairs, 2 library chairs. Thump up to you Nation 's best carpet care. read more

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Awesome job!!! Fast,efficient, upfront, honest,friendly and very professional. DP was able to get me with no notice,I literally called yesterday at 3 o'clock and he changed his schedule and shuffled some clients around so he could come to my house in the morning so that the carpet would be dry by the time my kids would get home.couldn't thank him enough. Thanks so much for your job and will see you in a year. Sincerely , Julian Locatelli read more

If you live in a house or near a balcony so the mobile truck can get close to your place THIS IS THE PLACE FOR YOU!!! They are beyond courteous, and helpful! I would highly recommend them to anyone who can do this at a very competitive price. I was getting quotes from 60-160 bucks!! These guys aren't the cheapest but you get what you pay for! read more

Called them on Thursday to clean an area rug, sectional and 2 sets of carpeted stairs, as soon as possible. They were very friendly on the phone and were able to arrange an appointment to clean on Saturday (I think they had availability on Friday and I wasn't available). I asked that they call ahead of time to let me know that they were on their way. They said they would arrive during a 2 hour window. On Saturday, they called during the window and profusely apologized for not calling 30 minutes ahead of time (I didn't expect 30 minutes, just a few minutes, so that was fine with me). The rug, stairs and sectional look fantastic. There was a lot of foot traffic on the stairs and area rug and they were able to make the items look new. Very pleased and would definitely use again. read more

This review is long overdue but Nation's Best had great customer service. They immediately answered their phone, made my appointment quickly, and did an excellent job steam-cleaning my couch. Very reasonably priced too. I just referred them to my neighbors. Thank you, Dippy! read more

I needed to get my mom's carpet cleaned ASAP. I had made another appointment with a carpet cleaning service in her area and the morning of the appointment (A Saturday!) they called to say they couldn't make it! I was panicked as I only had Saturday to get the job done. After calling several places who could not accommodate my timely request, I called Nation's Best....and they came to the rescue! They sent Dippy out to my Mom's apartment and her carpet looks like NEW! I would HIGHLY recommend them. They were covid-safe, polite, fast, and very kind. I just wish that Dippy could come to my home in NJ...I would hire him again in a minute!! THANKS NATION'S BEST! read more

Dipy was so amazing & honest! He drove all the way out and when he saw my couch he was honest and said the material won't get out dirtiness from a white fabric. He was so sweet and kind and I will definitely call him to do my future projects because he felt like a very caring person. read more

Great service all around. Dipy is very professional and prices are great. I got my rugs cleaned quickly and got all my questions answered.

Dipy and his carpet cleaning service are awesome! Great customer service, good cost, excellent work, and literally one of the nicest people I've had the pleasure of working with. I've already referred his service out to a few friends, and I plan to use his services again. read more

This was the first time that I've used a professional cleaner, why did I wait so long! I had 2 bedrooms and a hallway of carpet cleaned as well as 2 rooms of vinyl flooring cleaned. I would not hesitate to use Dippy again. read more

Good service and overall a great company to work with. We called them because my Grandmother really needed a carpet cleaner. They came and did the job in a quick and responsible manner, and did a great job. We could really see a huge difference in the cleaning after they were done. read more

Dippy spent time talking to me and thought it would be better for me to send the rug to a facility. Gave me all kinds of tips to save money on cleaning myself since I couldn't afford to do everything I wanted. So appreciated and refreshingly Old School kindness! read more

It's been a few years since I had the carpets and sofa cleaned. I called and spoke with DIPY who happened to be in the area. He came by an hour later, measured and gave me my estimate which was reasonable. Scheduled for cleaning 3 days later. Extremely happy with the result. Reasonable price, timely, clean, polite and carpets and sofa came out great. Great job!!! read more

Super accommodating! We had a few scheduling snafus on my part and they were super understanding and helpful. On top of that that did an exceptional job on cleaning our carpet. Thank you! read more

I called Nations Best for a couch and chair that was extremely dirty from my puppy who loves to jump on them when someone is walking down the street... Did I mention they are both white! They were prompt, courteous and extremely knowledgeable. The results were unbelievable!! Both chair and couch turned out better than when I first bought them!!! So frickin happy and will definitely call them back for future cleanings! read more

Dipy came for an floor cleaning free estimate, although we needed more work than just cleaning, he gave me many options to choose from and showed me how each option would work, very friendly and knowledgeable read more

Dipy came to clean the carpets prior to move in. His quote was very reasonable. He explained that because the unit did not face the street, portable machine would have to be used instead. Some carpet cleaning places do not offer such services. He came on time, worked quickly, and was very professional. He's very knowledgeable - he pointed out the defects in the carpet as well as how the height of the carpet was too high for the door. He also gave me tips on the air filter and hardwood floors also, and instead of pushing to do the floors (company also does hardwood floor refinishing without sanding the floors), he gave me a very honest opinion and said it didn't quite need the work yet. I appreciated his professionalism and honestly and I highly recommend his services. read more

Great experience with PB! He was efficient and very personable. He cleaned the sectional and took care of the urine odor immediately. Glad I stumbled upon this team! read more

These guys did a great job cleaning my carpet, and gave me a great deal. They showed up in the time window that we agreed upon, and they worked quickly, and got up everything but one stubborn stain. Everything else came up, which was a miracle. I have a dog who drags in everything from the yard and eats/chews it on my carpet - dug-up bones, avocados, and other things I don't want to admit to. Also, one of the guys gave me a great tip! He said next time the carpet gets dirt on it, I should use a baby wipe to get it off. He says that not only do baby wipes clean really well, but they don't leave residue that will capture future dirt, which off-the-shelf carpet cleaners like Resolve apparently do. I'll definitely try that next time my dog drags in a dead weasel or something. read more

Oh yes. I am a very happy customer. Very light grey carpeting (read white) was getting pretty beat up around the old homestead with too many droppings from partygoers. These guys were contacted and were here the next working day. Took about 1.5 hours. They spray with cleaner, then hot steam blast every inch with their nozzle and then suck all the water into their van. Dirt from your house goes driving down the street in their vehicle. Very nice people, very quick and polite. Used a Groupon for about 2000 SF area and it was $179. If you buy one, you need to watch the fine print because there was a mileage limit on the service area - best to call them and get a confirmation and a name of someone, if you think you might be out of their area. read more

When I moved into my new place two years ago, the carpet was an ugly grayish color and had lots of dark stains. I called Nation's Best, and they did a thorough clean and I was amazed to see that my "gray" carpet was actually off-white. They also got rid of the smell from the previous tenants' pets. After a year, my carpet started to look gross again, so I called Nation's Best because they did such a good job the first time. The second time around, they did just as good of a job. Not only does the company do quality work, but they have great customer service. They are easy to get a hold of, friendly, and very knowledgeable. I highly recommend this company, and I would call them again. read more

When choosing a service company on yelp, I sort highest to lowest rated and then I look for the number of contributors that support that rating. In other words I weigh more heavily a company, like Nation's Best Carpet Care because their overall five- star rating is based on 107 contributors instead of 10 for instance. Other criteria that help me decide are price, response time and follow up, expertise, success in delivering the service and reliability. After reading their reviews, and receiving a quote, I selected Nation's Best Carpet Care (NBCC). I was not disappointed. And my selection was important because I had the return of an $8000 security deposit hanging in the balance. Although I had been careful with the all-cream colored carpet, 18 months later it required a deep clean and the removal of some stains. The worst was a terrific rust stain, the spotting of which covered a space approximately 36 by 24 inches. Price In terms of price, NBCC was competitive, not the cheapest, not the most expensive, however what this company and its employees deliver is something I don't always see these days and that's VALUE. Let me explain. Response Time and Follow Up Yes, they were prompt in returning my call. While all their employees are likely competent, I worked almost exclusively with DP who was extraordinary in this regard. Calls were returned in less than 24 hours and sometimes immediately. He was flexible in scheduling the job around my schedule. He and his associate came four times to my home and each time they were exactly on time or early. Expertise DP went the extra mile in this regard. While many service providers are knowledgeable, not all take the time to communicate what they are doing, why and the implications of their process. In reviewing the rust stain, which was my most serious concern, DP was honest, saying he was not sure they would be able to get it out (rust is one of the most difficult stains to remove). He explained why this was and what they would do to secure the best rate of success. Because I shared that the home was a rental and the return of my security deposit was a priority, DP, again, took the time to provide me with perspective on rental properties and his experience with jobs of this type which was incredibly helpful to me as a first time renter. Success in Delivering Service As a result of their efforts, the rust stain came out as well as more minor stains such as ground in dirt, coffee and soda. The carpets looked like new: fresh, clean and without defect. There was a line on the carpet in one room, the result of a carpet chair mat, that was not eliminated however. Reliability I called DP the next day to explain how troubled I was by this. He shared the 'guarantee of satisfaction' which NBCC provides and that he would be over immediately to attempt to remedy the situation. The timing surprised me as much as the guarantee--it was approaching close of business and yet he and his associate were there within the hour. Not only did he work on the area in question but without my asking he took another pass at the rust stain, the pattern of which you could still be faintly seen. Results on both were outstanding and while I can't say the nearly 'perfect' state of our carpets was the sole reason for the complete return of my security deposit, it played a very significant part. As a result of the superior efforts and stunning results delivered by NBCC, my landlady, a broker with a major realty company, asked who cleaned the carpets because she intended not only to recommend them exclusively in the future but to use them herself on a home project! I cannot more highly endorse this fine company for all your carpet cleaning needs. And for anyone moving out of a rental, you know how stressful this period can be. Not only did DP and NBCC do a spectacular job but their actions throughout made me feel it was their carpet and their security deposit at risk which, in my opinion, is rare these days. read more

It's been years since I've cleaned my couches. Since I finally had some time off of work, I decided to go ahead and get them cleaned. I called around to various places. Some places didn't return my calls. One place gave an estimate of $200 and wouldn't be able to get around to it for a few days (it's the day before New Year's Eve). I left a message for Nation's Best and quickly got a call back. They had a deal of $119 for a love seat and sofa and they would do same day service. The guy showed up on time. My only quibble was that his vehicle had to be parked in a specific place so that the hose wouldn't get run over. Logical request, but it would have been nice to know ahead of time. (I had to ask my neighbor to move her car so that he could take her parking spot; I live in an apartment complex.) In terms of quality, the couches are finally clean! There are minor stains that wouldn't come out (ink, etc) that he said probably wouldn't come out. Some stains he thought wouldn't come out actually did come out. Admittedly, he recommended getting deep cleaning done for the sofa, but at $35, it was still cheaper than the other quotes I received. Overall, great price, prompt service, clean couches. Yay! read more

I was searching for a carpet cleaner and stumbled upon Nation's Best Carpet Care. All these 5 star reviews and thought I would give them a try. I spoke with DP and he took the time to answer all of my questions without rushing me. He gave me an estimate on the phone and told me that the actual cost would be given to me when he had his people measure the floor on appointment day. So I called a few other companies, but decided to give these guys a try based on friendless and reasonable cost. I called Tuesday and scheduled the appointment for Saturday between 12-2 pm. Ben and Andy came on time and the estimate was only $1 off which was great! Ben was very friendly, helpful and knowledgeable. Ben told me before they started that some stains could not be removed because of how long the stains have been there but they would try there best. They did a great job and I highly recommend them for your carpet cleaning needs. They also can clean a lot of other items! I will definitely be using them again, thanks for a great job! read more

KUDOS to D.P. and David for doing such an extraordinary job! They did THREE carpeted rooms, my sofa and my fancy/schmancy area rug for a very good price! And with ALL of that, they were still done in less than two hours! Looks like I live in a brand new house! That and they came the very next day after I set up a time! I highly recommend Nation's Best! Really nice, courteous and professional guys that won't try and hustle you. Thanks again and we'll be using your services in the near future again! P and C read more

For $119, Nations Best cleaned our entire apartment. They were prompt, friendly, and had the place finished and sparkling in record time. I will 100% use them again. My boyfriend and I just had a roommate move out that left the carpet in his room a MESS. There was a huge stain on the floor from a mini refrigerator leak that wouldn't come out. Not to mention, we have a cat. So there were small stains throughout the apartment. Nations Best was able to get every stain out! I am so pleased with them. You can tell that they really care about making their customers happy. read more

Just had my carpet cleaned after an initial miscommunication. All turned out perfect. The team was timely and did an excellent job. Very professional as well. I would use them again. ***I am not easily impressed! read more

I wasn't sure if this place was actually as good as everyone keeps saying, I mean 5 stars? What? I tried them out today, got the carpets cleaned in my apartment, and they really are a five star worthy place. Pretty legit. The guys who came by were really professional, polite, and worked with us on pricing. He also called to let me know he was on his way, which I thought was cool because I woke up like 10 minutes before the appointment. First of all, they were really fast, in and out in just under an hour. They actually got all of the stains out of the carpet, and didn't leave any spots undone. They even moved our couch and chair for us. This place was super professional, good price, and they did a great job. We will be using them again. read more

The technicians were very professional. They rang the doorbell, introduced themselves with their card and a handshake. I had some Persian rugs to be cleaned but the technician told me to just vacuum them instead as they didn't really need a cleaning. I appreciated his honesty in not trying to just make money but to care for his customer. We had some pet stains on the carpet in the living room which needed treatment. They took about 30 minutes clean the one room which now looks pristine. We have used Nations Best 5 times now and will continue to use them as they are reliable, trustworthy, timely and professional. read more

Dipy and Daniel came out to clean my carpet and did an awesome job!! I have 20+ yr old beige carpet that was heavily soiled and they made it look brand new. They were very accommodating with my busy schedule, punctual and thorough. I would highly recommend Nations Best. read more

Nation's Best Carpet Care - BEFORE - Carpet Cleaning Near Me - Pasadena, California

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This is a extremely late review BUT it was the most quick and efficient service I have ever received for carpet cleaning. I called in the morning and he was there by the afternoon and I never even knew my carpet could look so clean!! 10/10 read more

I called and scheduled Nations Best to come clean my terrible carpet on Saturday morning. They indicated they would be there between 8am and 10:00am. They were there at 8:20am. We were not ready for them when they arrived so early the tech was very patient and didn't mind waiting. He even offered to help us move furniture if it was necessary. The tech was very good about recommending what I would need based on my carpet and the price was very reasonable. I was very happy with the service provided. My carpet looks great...!! Thank you Nations Best. I will definitely be calling you again! read more

I'm a believer! DP and Sam showed up on time, exactly as promised, confirmed his fair price, as promised, and cleaned my carpet to perfection, as promised. No small feat, because it hadn't been cleaned in 10 years. He says his truck-mounted system has 45 horsepower, enough to suck every molecule of crud out of your uncooperative carpet. No doubt! Hence, 5 stars! read more

When I moved into my room several months ago, I was told that the carpet had been professionally steamed cleaned, and yet there were big blotches all over the carpet. Since I'm moving out, I looked for a local steam cleaner in Pasadena and found Nation's Best Carpet Care. As my car was stolen two days before the move, all the staff was friendly and empathetic about my situation. Empathy in customer service is very important to me, and I felt cared for. On top of that, they did a quick, remarkable job on my carpet and removed all of the stains that I had been told were permanent (by the previous cleaners). The gentleman who cleaned my carpet also gave me tips for future carpet cleaning: when you stain the carpet, use baby wipes! read more

We are thrilled with Nation's Best Carpet Cleaning! They truly are the best. We have been using them for three years and our carpets can get very dirty, due to young children and pet accidents. After NB cleans our carpets they're spotless and like new. Dipy and his outstanding crew are reliable, honest, and always go above and beyond to ensure customer satisfaction. They use high quality cleaning techniques and offer reasonable rates. We are grateful for Nation's Best for making our home beautiful again and again! read more

These guys came out on a Saturday...put up with a difficult management company that would not let them park close to our unit...moved to the street, paid for their parking and then spent the next hour + slaving away at 50 dirty stair steps. A little pricey ($200) but the guys were friendly, the job well done and their attitude excellent. read more

Cleaned my sofa! He was absolutely professional, polite and a pleasure to work with. Gave me a courtesy call in the morning before he arrived, per my request. Many thanks! Highly recommended! Would use again. read more