This was a life changing experience. I never had a massage before (which I'm not beating myself up…read morefor) and have dealt with awful lower back pain for years after I had my youngest son. I had my first ever massage with Tiffanie and yall.... No pain. After it was done, I couldn't believe how easy it was to get up and put my pants on. No pain, no stiffness. She has miracle hands. Like frfr. I'll be going back even if my back pain is gone permanently because the experience was just that amazing. I was so nervous at first, a bit insecure and not really knowing what to expect but Tiffanie was so kind and inviting. There was no judgement. She gave me clear instructions and made sure I was comfortable with everything. She also talked to me about the importance of taking care of myself and even advised on other things we can do for next time - like acupuncture and waxing (for my facial hair). And her music playlist is on point! Thank you to my mans for making me go for Mother's Day and thank you, Tiffanie, for your healing hands.

I was loooong overdue for a massage and I think this was one of the best ones I've ever had!…read moreTiffanie was stellar from the start! I almost always have to tell massage therapists to adjust pressure but Tiffanie's was perfect from the get go. I feel like she truly understands the art and science of massage therapy, especially given how insanely tense my shoulders have been. We shared several laughs about just how incredibly tense my shoulders were and she worked her magic. I have a ways to go to loosen the months worth of tension in my shoulders but my massage with Tiffanie was exactly what I needed after a stressful few months! I'm trying to incorporate regular massages for my own self care and mental health and I know I'll be coming back to HoHSpa!

This was me and my mom's first time trying a facial treatment before and it was fantastic! Kristy,…read moreLuna, and Jessie were extremely welcoming and accommodating during our Hydro Facial treatments and we were both seen at the same time which was very convenient. My mom chose to do the Hydro Facial + Collagen Boost treatment while I chose the Hydro Facial + Oxygen Infusion treatment as suggested by Kristy. Kristy started off my treatment with cleansing, exfoliation, and extraction. She informed me about different products she would be using on my skin beforehand to be aware of any sensations that may come up which was a nice heads up! Kristy also gave wonderful and straightforward advice to maintain a good, healthy skincare routine. She provided informative advice with specific products to use to help improve the skin. Luna continued on with the Oxygen Infusion treatment, which had a very cooling effect on the skin and ended the treatment with a relaxing shoulder, neck, and head massage. Once my mom and I had our facials completed, we both agreed that our skin felt much more lighter, radiant, and glowy! We are very satisfied with the results from our facials and will be coming back again for our next session next month! Thank you to Kristy, Luna, and Jessie again for the amazing work.

I had a facial Monday morning with Jessie and enjoyed it! You really can't beat the price of $99…read morefor an hour long HydraFacial and cleaning. The spa itself was very clean and modern. The $99 special came with cleaning, extraction, head/shoulder/neck massage, and more. The hour went by fast and wished it lasted longer. My specialist recommended I upgrade to something that has more moisturizer techniques since my face was a little dry, for $139. I passed and would probably come back next time to try it. Jessie made sure I didn't feel pain and checked in on me throughout the process to make sure I was okay. My face felt so smooth and clean afterwards. My favorite part was the cleaning of the dead skin with the suction. It helped my face feel smooth. Jessie recommended I put on more M3 and B5 serum on my face, which she did during the session. Now I'll be doing research onto products that would help my face! My only feedback is have a wedge pillow to put under the legs. My back started hurting after awhile.

One of worst eyebrow threading experiences I've had in my life. The lady doing my eyebrows broke…read moreher string more than 10 times -- something I've never seen another stylist do even once. On top of that, she was so abrasive to my eyelid that she cut me twice. Also, despite only coming in for a basic clean up, she overshaped my eyebrows and now they look awkward AF. She was sweet enough, but after coming here once, I definitely won't be coming back ever again.

My go to place for eyebrows threading. Quick, precise and always get the shape exactly how I like…read moreit. Highly recommend!!

AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

Kenya is the BOMB.com!!!!! First time getting a Brazilian and it was a great experience. I was a…read morenervous wreck, she calmed my nerves and made me feel comfortable. It wasn't assssss painful as I assumed it to be. She was very professional and also very personable. Good laughs and good conversation. Will most definitely be back and recommending any and everyone who needs to be striped of hairs!! Thank you!!!!!

So, I have lived in Hayward for Over 10 years and have driven by many times and never noticed this…read moreplace. Thanks to Groupon I was able to test this place out for a Brazilian wax and it went great! She was talkative and quick which made it painless. Although, I'm sure the hard wax made it easier too lol. I haven't had the chance to go back yet but as soon as I get some free time again I will definitely be coming back!

For the first time had a good experience. Got gel X let's see how long they last. Good serviceread more

I really wanted to love this place because the salon itself was beautiful and the staff was…read morefriendly, but unfortunately the prices and quality were incredibly disappointing. First, I was shocked that a basic kids' pedicure for my 8-year-old son cost $27. All they did was trim and clean his nails, followed by a short leg massage. That price seems extremely high for such a simple service, and there was never any discussion of pricing beforehand. The biggest issue, though, was my own nails. I paid about $55 for my gel manicure--$35 for gel polish, plus an additional $20 for a French tip and a small Mickey design. When I woke up the very next morning, less than 24 hours later, the entire gel polish had already peeled completely off one of my thumbnails. The French tip and Mickey design on other nails were also already lifting and peeling. I've never had a gel manicure fail this quickly. If I lived closer and didn't have to drive across the bridge, I would absolutely return to request a full refund because this level of quality is unacceptable. Between my dad, my two kids, and me, we spent close to $500, so we expected much better workmanship. My daughter's nails actually turned out great, so this review is strictly about the quality of my nails. One other thing that bothered me was my dad's pedicure. The staff kept offering him additional services during the appointment, and he kept saying yes without realizing each one came with an extra charge. By the end, his pedicure totaled over $100 plus tip. I really think pricing for add-on services should be clearly explained before they're performed so customers can make informed decisions. I've attached photos showing my thumbnail the morning after my appointment, along with photos I took the night before. It's incredibly disappointing to spend this much money and have a gel manicure start peeling in less than 24 hours.

I love this clinic! Both locations are amazing. I have done the three sessions of Fotona laser and…read moreI love the results! My skin feels so refreshed and rejuvenated. So worth it. Thank you Dom for doing an amazing job as always!

The best skin care clinic. Amazing staff and owners Dom and Abby! Been with them for 10 years now…read more Best decision I made. Highly recommended !!!