Natural Stone Restoration As a contractor who works on custom homes and high-end projects, I can honestly say that Isaac and the team at Natural Stone Restoration provide a level of service and professionalism that is very rare these days. Isaac always goes above and beyond to find solutions for anything related to natural stone restoration, concrete floor refinishing, and specialty surface work that requires real knowledge and experience. I've worked with them on multiple projects, and every time I'm impressed by their precision, professionalism, and commitment to doing the job right. When they come into one of my projects, I know the work will be done perfectly and I can have complete peace of mind. I'm writing this review to recommend them to anyone looking for reliable service, excellent workmanship, and very fair pricing. Isaac -- thank you for the outstanding service and the amazing work you deliver every time you step into one of my projects. Highly recommended. read more

Great job, great communication and fair pricing. Isaac was really great at explaining the process. His crew showed up on time and did an amazing job restoring my marble kitchen countertops. Highly recommended. read more

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Great experience with Natural Stone Restoration. Isaac was very knowledgeable, easy to deal with, and the price for the marble countertop restoration and polishing was very reasonable. The crew was punctual, friendly, and kept everything clean while working. Our master bathroom marble countertop now looks even better than when it was originally installed. Excellent natural stone restoration work. I'll definitely be using them again and highly recommend them. read more

Isaac is awesome and so patient. He is very easy to communicate with! Their company does a wonderful job and they pay close attention to detail! read more

5/9/2024 Isaac was terrific. Got back to me immediately, texted with updates on his eta, was considerate and delightful to deal with. Edgar did an excellent job refinishing my bathroom limestone, which was in bad shape. It now looks like new. I could not have been more pleased - and their price was very reasonable. UPDATE - they just spent most of the day re-staining the bathroom floor grout and would not charge me. I wish I could change my rating to 10. read more

This company is outstanding. I had badly damaged Saltillo tiles due to a fire. I thought they were ruined. Edwardo did an amazing job restoring them to their original shine and beauty. Both Edwardo and Isaac answered all my questions and were kind, courteous and easy to communicate with. I I can,t say enough about this great company. I am so thrilled with the results Susan U. read more

Do yourself a favor and make a call to schedule Natural Stone Restoration to come and clean the showers in your home. I have tumbled travertine showers and while I clean my showers weekly, I occasionally I like to deep clean them to remove calcium build-up and get rid of any mold. Isaac was very responsive and requested pictures of my showers so that he could see what was involved and give me a fair price for the service. He was able to do the work within just a few days of my initial call. Edgar showed up promptly (which is always a pleasant surprise these days) and was very courteous and professional. I had mentioned that I had to be at a meeting by 2pm and he made sure that he arrived in plenty of time to have the job completed and me to my meeting. He did the work (calcium and mold treatment, grout fill and repair, and sealed the travertine) and I made it to my meeting on time. It makes such a big difference when you have clean, mold-free showers! I recommend Isaac and Edgar completely! read more

Great help with advising me on restoration of my slate shower floor! Isaac was very helpful and informative. Thank you!

Very experienced, shows up on time, good communication, easy to get a hold up on the phone. Highly recommend.

Oh, my!! Issac came over and gave a very fair estimate. We scheduled a time, they called to confirm, then called morning of to say they were on their way... and arrived precisely on time. Edgar was amazing, considerate and a very hard worker. We have two small dogs, he was very friendly to them... and kept making sure doors were shut as he walked through them so dogs would not get out. Very conscientious! And the floors!!. We have light beige ceramic tile in the kitchen with white grout, which after 15 years, was black. When we laid the floor initially, we also placed an area rug. The difference in color B.E (Before Edgar) was stark... but A.E. (After Edgar) we could not tell the difference... at all! Absolutely amazing and would recommend them to all our friends and family... you cannot do better! read more

This review is based on my attempt to do business with this company, through the Yelp feature to request a quote. We found a small crack in our granite countertop. My wife was freaked out / upset, so I took to yelp to find someone who could help. I made contact and provided pictures through the app. The owner quickly reached out for more details. He provided me a quote for $850 to repair it. I advised that we would like to proceed. Per our email dialogue, my wife was to call the following day to schedule an appointment. She did call, but we got no call back from the company. Instead, I got a revised quote via email for $1,500, despite no contact/call back/additional information. I advised that we would be taking our business elsewhere. I cannot speak to their work, but my attempt at doing business with them was frustrating. Whether it be $850 or $1,500, I'd expect more transparent, honest, and responsive dealings with potential customers. read more

this company is dishonest I hired them to do diamond polish on my stained scratched marble floors which because of my previous experiences iknow is a process of sanding the floors in 3 different processes which makes them honed and then with acid and powder and polish brings back the shine and in my contract I was promised the same and when doing the work to make it easier for himself he did only the polish without sanding and even charged me more for the job. the stains are mostly there and also some scratches. The job was not done correctly because the employee and owner wanted to make it easier for themselves and not spend money on on another employee and just take the money and were very rude. My floors donot look good and i need to redo them. I cannot recommend these people they donot do good job read more

Edgar showed up on time and worked like a demon. Our travertine shower looks like new. Way to roll Edgar. read more

Couldn't recommend enough. Incredibly responsive, attentive and communicative, and they did a perfect job on my marble counters and concrete bathroom floor. Top quality! read more

Amazing. So, you notice a sizable crack (more like a massive crevice) in your granite countertop. Now what? Does this mean replacing the whole thing? (Yikes! Think thousands of $$ to replace.) Not if you call Natural Stone Restoration. Oscar was terrific at explaining what needed to be done and Edgar, the technician who made the repair, was thorough in his preparation. The entire area was draped with plastic and taped so the dust wouldn't get over everything. He drilled, sanded, filled, sanded again, and polished. Now the counter looks great and I don't have to worry that an entire chunk will snap off. These are the people to call. read more

These guys are great! I am restoring a rental property in Malibu where the tenant had destroyed the cultured marble bathroom sinks by leaving Comet in them for weeks on end. I sent Isaac some photos and he thought they could save them. Edgar came out and worked for hours on the 2 sinks and really did a great job. I can't believe he was able to save them! I highly recommend these guys. They are professional, on time and do very good work at a fair price. read more

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Had a crack in my granite and needed it sealed/repaired. Thanks to Isaac and his crew, they filled and sealed the crack and even went above and beyond and did some other touch up work around he kitchen. Isaac was extremely professional and very knowledgeable. I would definitely recommend these guys again. The crack is almost invisible now. **support small businesses and give these guys a chance! read more

I would DEFINITELY NOT recommend Natural Stone. After paying $900 the granite crack that Natural Stone Restoration repaired broke after 1 year. When I expressed my concern with Isaac at Natural Stone Restoration he blamed my tenant without even knowing the issue. Although the warranty was only for 90 days he verbally told me that work he would perform would last at least ten 10 years. Instead of coming back to fix the work that his company did improperly (he wasn't even there to see the work being performed) he offers to charge me $700 to fix the work the he improperly did. I have an email from a reputable granite company (attached) saying that his company is incompetent and actually caused more damage, I have my quote (attached), pictures of the broken granite (attached), and a letter from my tenants saying that they didn't put any abnormal force on the granite (I decided not to attach this one). After all this documentation he is not willing to come back and fix the granite or give me any of my payment back. Instead he is telling me he will give me a discounted price of $700 to fix it. This isn't even a discount as my other quotes for the same job run from $500 - $1000. He told me the job is usually a $1500 job for him which is a lie. If you need any type of granite repair definitely choose a different vendor. read more

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We paid alot of money to have the floors worked on...Think he would be good at counters but not architectural flooring... WE had the same problem as Ashley M....Call LA Concrete Works We have to have the entire flooring redone as there are scatches everywhere ..Looks like wrong top coat was placed and he wanted us to pay for the cost to fix the flooring. We have moved on.... CB read more

Isaac did an amazing job with a deep crack in my kitchen's countertop granite. I thought I'd have to spend a fortune replacing the granite but he fixed the crack and made it look as good as new. He responded quickly to my message requesting help and then completed the repair promptly and efficiently. Isaac is very knowledgeable and professional and I highly recommend him and his workers. read more

I am very pleased with the services provided by natural stone restoration. I spoke with Isaac by phone to explain the size and surface of the tables that needed to be polished and he quoted me a very reasonable price. Within a few days Edgar arrived. He was courteous and polite and did a fantastic job and polishing three tables and the sink in the powder room. Edgar did a good job of putting plastic and paper on the floor to minimize dirt from the cleaning process and polishing process. However do be prepared for a little bit of cleaning up - and I do mean only a little bit cleaning. I recommend them very highly. read more

Natural Stone Restoration - Two marble tables and one travertine like new now!! - Flooring Near Me - Los Angeles, California

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The team did a great job. They were responsive, easy to work with and most importantly the quality of the repair on our kitchen counter was excellent. Thank you Isaac and team!! read more

Isaak and Edgar are expert for marble restoration. More than 18 years they are coming once a year to my house to do Chrystal shine on marbles and granite countertops. We are very happy with them. They do a great job. Every time takes 2-3 days to finish and they are very trusty people. They work like family and they are very professional with their work. read more

My rental house granite counter tops and marble floors were in a serious state after a few too many "rough and tumble" tenants. I needed to have the stone surfaces cleaned, repaired and sealed before the new tenants moved in. Everyone I called for service said that my cracked granite kitchen countertop could not be repaired. My tenant stood on the surface and it cracked in several places. The only "solution" was to replace the entire kitchen countertop which was NOT in my budget. Then I found Kiki of Natural Stone Restoration and I quickly learned that you CAN repair damaged stone. Kiki took the time to explain his stone repair process to me and what it would cost right up front. No bait and switch like the other stone repair guys I called. He is honest, sets realistic expectations about the repairs, fabulous communicator and is focused on great customer service. Kiki and his team of extraordinary craftsmen called the night before to reconfirm their service appointment. The next morning they called to let me know they were on their way to my house and what a complete surprise: they were 15 minutes early. The three-day repair job started right on time and at the end of each day my house was spotlessly cleaned up. You would never know the repairmen were ever in my house. At the end of each day, Kiki, the owner called me to ask about the work completed that day and if I was happy so far with his team. About an hour before the job was complete Kiki called me to inform me that he was on his way to my house to review the completed job, answer any final questions and review what cleaning products to use. From the first phone call with Kiki to the last one, I remain wildly enthusiastic about the restoration work on my rental house. Before you waste your money buying new stone surfaces call Kiki. He will work miracles and save you money at the same time! Kiki is a Rock Star with Natural Stone Restoration! :-) read more

Isaac and his crew did a wonderful job polishing my concret floor. Its all started when we originally hire him to polish our granite kitchen counter top and our marble bathroom floor, at that time we wore in the market to replace our living room carpet in to stone but Isaac end up saving us ton of mony by offering us his concrete polishing expertise. Amazing results. Everything looks great. I will definitely use them again in the future. read more

Natural Stone Restoration did an absolute amazing job at restoring our kitchen back splash, counter tops and our entire bathroom. When we first bought our home all the stone and granite looked very old and dirty. We were contemplating replacing it all which would have been a fortune. Thanks to Isaac and his crew they were able to save us money by restoring all granite and stone and make it all look good as new. They were extremely efficient in their work and very accommodating to our work schedules. I recommend Natural Stone Restoration 10/10 times. Thank you!!!! read more

Found on Yelp. Felt they had the best reviews for marble polishing/ restoration. Response time was within an hour. Provided a prompt, fair quote with pictures & sq footage. Communication from owner excellent. Edgar, the technician arrived on time & was professional, eager to please. Protected carpet, molding & walls with proper plastic/ tape. He worked on a pitted areas & did an impeccable job filling, cleaning, polishing, sealing & buffing the cracks & stone. He was able to remove a difficult stain in the entry. Edgar cleaned up after the job done with care. I can not recommend this company highly enough. The before & after pictures speak for themselves. Highly recommend! read more

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I called this company out of the blue to refinish or better yet to liven up my granite counters in the kitchen. I was amazed that they were able to come to the same day! The guys showed up, did the work efficiently and were clean and respectful. They even took pictures of before and after and it looks great. Great experience and I love the shiny looking counters. Highly recommended. read more

Issac and his team are very dependable. Texts and calls were answered promptly and even though we had only a small repair, an estimate was sent as promised and the technician named Edgar showed up on time, was extremely polite and efficient. It's hard to find reliable, honest contractors these days. We are fortunate to have found. Issac and his company. We highly recommend their company and their work. read more

Isaac responded to our emergency request to repair damage to our marble (from a spilled acid!) and assigned Edgar who worked his magic in repairing the marble back to its original, gorgeous state! Hire Natural Stone Restoration! read more

This is a responsive excellent business. I was on a short deadline to get my entry hall sandstone cleaned. I requested a quote, provided the info they requested and a pic. I received a quote promptly. The company provided timely responses to all my questions and requests. Isaac sent an excellent stone technician--Edgar- who knew his business and worked efficiently in restoring the stone to the 1931 color. I-recommend this company highly. read more

They did a great job restoring the water-spotted marble in our master bathroom. Made it like new.

Disappointing result and service. I have stone in a bathroom and it has water damage. I sent Isaac pictures. He's personable on the phone and seemed like a solid, straightforward operator. I was quoted $650 and didn't negotiate it. I hate when clients negotiate with me, so I try to just pay quoted prices from a good vendor. The quote included polishing and sealing "up to 200 sq ft". The bathroom is in total less than 70 sq ft. I was also told it would take 1-2 days. It ended up taking about 5.5 hours, which would be fine except for the fact that it doesn't look very good and the technician who did the job said it was limited what could be accomplished, something Isaac never mentioned. I could live with that, my expectations weren't that high, however two things make it more annoying: (1) he wouldn't seal the shower area, which is fashioned from the exact same stone. Sealing this seems like minor labor, preventative and it's clearly still waaayyy under the 200 sq ft, which was promised. That's just lame. The tech said I'd have to clear that with Isaac. Which bring me to the fact that (2) Isaac was totally unreachable by phone or by email. Then of course I'm supposed to pay. I don't want to use my check as a bargaining tool (tho many people do), so I just paid it. I don't know why I'm giving two stars rather than one frankly. So: poor result (which in a way is the least of it) and more importantly terrible communication, and failure deliver the service that was promised in writing. read more

There are no words to describe how amazing Isaac and his crew have been! My husband & I just bought a house with some pretty old & dull tile and travertine. Isaac and the team were so flexible in accommodating to our schedule as well as working around the additional construction and renovation that was taking place throughout the property. The team was in and out in under 3 days, even though they had 4 different rooms to take care of, they were so quick and efficient we barely noticed they were there! Furthermore, the old & dull materials were left shining and gleaming and looking brand new! We are blown away and so so happy with the crew, their professionalism & the incredible results! Thank you!!! read more

This was the best experience! Isaac and his team did an amazing job. My husband and I needed to resurface and seal our Carrera Marble Countertops and not only was Natural Stone Restoration the first to respond but they also had competitive pricing and did a FANTASTIC job in less than 24 hours. Would hire them over and over again. read more

Isaac was amazing. He responded quickly, came out immediately & provided an estimate . The price seemed extremely fair to me & he was very accommodating of my changing schedule. He gave me options based on my needs & was very upfront about the tradeoffs of my options walking me through everything. I'm extremely pleased with the result. I was extremely relieved to have such a good experience because he was the only one in the area that would even come take a look at the job. read more

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Guy cleaned /polished floor for $3,000 and was supposed to seal. and as soon as something spills the floor absorbs it and is stained. He was called back to fix it and said it would be $800 more . He said the seal went away ?!! What does that even mean . Additional , he charged extra for colored grout and the colors don't match at all . Worst experience ever , so much money spent and My floors are worse off than they were before. read more

Isaac and his crew was great! I would give a 4.5 due to some clean up issues but the floors came out so great I'll just round up.

Natural Stone Restoration is the REAL DEAL when it comes to any type of stone polish, stone repair, counter polish or counter repairs. I have been using Natural Stone Restoration on a regular basis for the past decade. I find their rates and customer service to surpass their competitors. Quality work with No hidden fees, great follow through. They know their business!! I would recommend them over and over again!!! read more

Isaac was responsive at all times and made arrangements to have everything done just right.