The only reason the hotel gets 3 stars is because of the staff!…read moreI came to town for a special event and was recommended this hotel. Upon arrival I was provided paperwork to sign while being given a diclaimer/ hotel rules speech. When entering the room, it was not clean properly there was debris on the floor, the tv was the size of a laptop computer, and the toilet in the bathroom looked like it was taken from an airplane. The shower is small a 6 foot person will not fit. My family and I puchased our cleaning  supplies to clean the rooms ourselves. We did not notify the staff. We felt better about the stay. The continental breakfast was snacks fruit and drinks.  There was an after hour snack that starts at 5p that includes spirits and snacks. There is no pool but a patio for relaxing. Parking at the hotel is limited. I dont think I will return until an upgrade happens to this place......

This place is run down and dirty. We arrived got our room and immediately checked out and got…read moreanother room down the road. We did research the property online and found.d good reviews. That was not our experience at all. Our first human interaction after check in was with a homeless man roaming the various floors collecting cans.

My rating simply comes from my 15 minute interaction with the Bellhop, Robert N. Super long story…read moreshort, we were staying at the Holiday Inn next door and had items delivered to Hilton instead. I walked over to grab them and Robert had loaded them up on the luggage cart. When I asked if I could take the cart and promised to bring it back (against their policy), he said absolutely and offered to help me walk the items across the street and into the elevator. He waited in the lobby and took the cart back so I didn't have to walk it back (his words). But in that time, he was so kind, conversation was so natural, and you could tell he was a kind soul. I appreciate you, Robert!

Very nice place. Typical of the Hilton Garden Inn standard…read more One drawback - parking has a fee. Just didn't expect that in a fairly residential area, although close to downtown.

The staff at this motel is amazing. This is a budget inn so don't rate it based on comparisons to…read morethe 4 seasons. I stood in what I believe is unit 105. This is in the main building. The room was super clean. WiFi worked flawlessly and the television was newer with a decent selection of channels. The room was equipped with a microwave, fridge, safe, desk etc. I planned on staying a week while I was looking at real estate in the area. I ended up forgoing my search and returned to Colorado early. As such I needed a refund for part of my stay. This is a decent size motel with several buildings and lots of moving parts. My exit was quite sudden as I drove back to Colorado in a hurry. The staff was diligent in ensuring my credit card was credited appropriately. The cleaning crew was friendly and kind hearted. The front desk shined. I wish I took better notes. But Andrew was amazing and Carla all the women were fantastic. I can't say enough. Great service. Thank you.

So I had to visit a sick relative in Pensacola. I've never been so knew nothing about where to…read morestay. My relative is a senior so she had no recommendations. I booked through Hotels.com. At Home suites was in close proximity to my Aunt and the reviews were good, the pictures also looked decent. Check in was easy. AC was blasting in the lobby when I arrived so that was a big plus. I highly recommend amd I mean highly recommend booking a deluxe interior room as opposed to any exterior room. I initially booked the exterior for 4 nights. The room was decent. You could tell the whole place is old and they did "some" renovations. They also have some people there in some extended stay rooms. I saw quite a bit of hanging out in the parking lot right in front of my room. Night 1 I was exhausted from traveling. I took a shower and was knocked out. Night 2, I had some "visitors " and I will leave it at that. I went to the front desk and I have to say they were so nice and accommodating. They immediately set me up in the deluxe interior room which was 100x better. I had absolutely no issues at all in that room for the remainder of my stay. I believe they offer breakfast but I never went down to check. The lobby has a soda machine are and that's where they serve breakfast. Pretty big pool as well but that Florida heat and humidity had me indoors as much as possible. Would I stay here again. Yes interior room only and the price is as. It bad at all. It's located on a Main Street so convenient to restaurants, Walmart etc.

Last time was really nice and relaxing but not long enough to stay and would love companyread more

Great little motel. Nice rooms. Wasn't worried about nasty bugs or other things in the room…read more Everything worked in the rooms. It was quiet and safe in the parking lot, even at night time!

A very well appointed 100 year old home converted into a vacation rental property for up to 6…read morepeople. Our family enjoyed our stay so much- beds were comfortable, the whole house was beautifully decorated and had everything one could possibly need, including laundry and a fully functional and nice kitchen. We loved the screened in porch and enjoyed the little welcome bag she left for us and she had several books available to read for someone who just wanted to lounge. It's the details, folks. Can't recommend it enough. The owner even offered early check in and check out without us even asking. She seems like a lovely woman, but we never met in person. She had many great recommendations for local places for bike and canoe rentals and restaurants as well. You won't regret your stay here- look for her property on the AIR BnB.

This was a great place to stay and I would highly recommend it. Found this place on AirBnB,and I…read morewas a little apprehensive at 1st because I thought it would be crowded for 3 adults and 1 child with there being 2 bedrooms. I was pleasantly surprised. Everything about this home was perfect: The host (kind, respectful, professional, gracious, and thoughtful). The decor (stunning, rustic mixed with Victorian. Great pieces of furniture. Stylish. Spacious. Charming. Beautiful). The location (close to PNS and Pensacola Beach. Very close to dining, shopping and entertainment). There was no detail left out by the host Becky. She even saw to it that we had a bite to eat, and snacks available. I would absolutely stay here again and recommend this place to others. And I am extremely particular about where I stay when on vacation. This place exceeded ALL expectations.

Very clean and seems to be a totally new facility. The location is convenient to the airport and…read morewithin a mile or so of lots of restaurants and shopping. I checked in from my Marriott app ahead of time, and was able to secure a mobile key, which worked flawlessly. The breakfast area was well stocked with a variety of items, I was impressed to see cold brew in addition to the other drink options. There is a Dunkin' Donuts right next to the hotel, if you prefer that. Every staff member I interacted with was pleasant and polite. About a 10 minute drive into the downtown area. I wouldn't hesitate to stay here again.

My poor marks have nothing to do with the staff or the hotel. It is decent. The staff are all…read moregreat. My issue is with the services offered at this hotel. I travel a lot for work. Recently I've taken on some new responsibilities that require a lot of online work with uploads and downloads. I am a Titanium Elite member of Marriott so they provide me with the "enhanced" WiFi for free. Let me tell you that their internet service is TERRIBLE!. It's capped at about 5mbps. I had to go to McDonald's across the street so I could get some work done. If you want a decent hotel with a modern bathroom and a shower that splashes all over the floor because it's the cool new thing... then this is your place. If you actually need to get any work done and need WiFi, this place will let you down. I asked the staff and they all complained about how terrible it is too. It's so bad, I've begun looking into Hilton for some future stays and asking AI about the internet at their hotels. I may stop by and talk to them before I leave because I'm supposed to come back in two weeks for another 2 week stay. It won't be at this hotel.

Well, this place is a revelation! I had the pleasure of staying here recently and absolutely loved…read moreit. I had a Mariana room, which was huge and filled with natural light. The bed was amazingly comfy and everything felt spotless in the entire hotel. I'm obsessed with the coffee service and ordered SWIFT for myself to keep in my work bag for travel emergencies. Each room has a record player and vintage vinyls - mine were Wilson Pickett and CCR, which gave me heart-eyes. In terms of tech, the Wifi was strong and dependable. I was skeptical about the virtual front desk, but it was actually super easy. Just a series of keypads throughout. Dinner at Brother Fox was incredible as well. The decor is quirky enough to be entertaining but the overall vibe is enjoying a fantastic evening at the home of whichever of your friends has the best design sense. We had a private event so the menu was different from the restaurant's normal fare but I'll be dreaming about that heirloom tomato bisque. Agree with other reviewers that the walls are quite thin and the bit about the plugs and switches wasn't apparent until I woke up to a barely breathing cell phone. Oops.

The aesthetic is beautiful but First I have to point out the shower and water pressure OMG what a…read moredisappointment... I stayed 5 nights here and understand if you stay here you will not get adequate water pressure in the shower. The water literally turns off while showering and takes 5 minutes to turn back on. I am not kidding. It was so disappointing that a beautiful hotel has the worst plumbing issues. They said the building is 100 years old but with the amount I spent here you and they charge per night get the plumbing fix ASAP LiLy Hotel... smh

This hotel is my go-to spot whenever I'm in Pensacola... This is my third time staying here. It…read morehonestly checks all the boxes for a comfortable, hassle-free stay. The rooms are consistently clean and well-equipped with everything you could need: a microwave, refrigerator, coffee maker (with all the fixings), and a spacious bathroom with hair dryer and stocked with shampoo, soap, and lotion. The air conditioning is cold and reliable, which is a lifesaver considering Florida's weather. Parking has never been an issue, it's free and easy to access. The service at the front desk is always welcoming and helpful. I also appreciate the vending machines throughout the building, plus a small gym and a pool in the back for when you want to squeeze in a workout or cool off. What really keeps me coming back is the cozy, at-home vibe this place gives off. It's not flashy, but it's exactly what I want: Clean, convenient and comfortable. Can't go wrong staying here... I'll definitely continue coming back! (Sorry I didn't take a picture of the room, but they do look exactly as nice as they do online.)

Stayed at the hotel for a week. The hotel was very clean . We interacted with three different staff…read moremembers. All super helpful and super kind. There were some decent places to eat and a movie theater close by.