DO NOT SEND YOUR WATCH TO STOLL & CO FOR AUTHENTICATION FOR EBAY!!!…read moreI sold a beautiful expensive watch on Ebay, who made me send it to Stoll & Co for authentication. Stoll & Co damaged my watch! I have before and after time stamped photos. Ebay had to step in and pay for the damage.

I sent my Ball Watch Model NM2188C for servicing, a brand new face with brand new Tritium Tubes and…read morepolishing as well. Because of the tariffs it took from August 2025 until today February 2026 to receive my timepiece back. The watch looks BRAND NEW! This timepiece has very special sentimental value, it wa puchased as a limited edition release of 1000 pieces. I was able to request #521, the month and day our granddaughter was born, her birth weight and her nickname were lasered onto the back of the watch. This is the second time I have called upon Marcel and his team and I recommend Stoll & Co with my highest regard and thanks for doing such an incredible job. Stoll & Co went above and beyond to acquire the necessary parts!!!

I came in with an odd watch that was in extremely bad condition and completely broken. They were…read moreable to not only fix it, but polished it and made it look brand new. 10/10 service. I have also taken multiple watches to them for battery replacements which have been done within a day. Would definitely recommend.

Excellent work! The service was outstanding! This is going to be My go to store for anything. I…read morerecommend them . The people that work there are excep

Nice selection of fine jewelry. Great customer service with warm, friendly staff. Great work on…read moresome repairs and design work!

I received unprofessional treatment from Scott Hannig at Elizabeth Diamond Company at 7245 Far…read moreHills Avenue. He removed my stones from their original setting without my permission! And yelled at me when I brought this to his attention! Respectfully Terri M

WOW!! What a pleasant experience. Not only did I get exactly what I ordered but Linda was…read morewonderful. She took such care in finding me exactly what I wanted making suggestions along the way. Best part, everything she told me about the merchandise and the shipping turned out exactly the way she said it would. Thanks Linda For sure we will shop with you again.

Do not go here to get coins graded. I had an appointment Edward Fritz, he looked at my coins for 30…read moreseconds gave a low ball offer and then tried to tell me I had nothing but damaged coins. Even after showing him the PCGS values and pictures of grade, he still offered no explanation or expertise. Just told me he's done this for 40 years and his assessment is correct. Would highly not recommend

Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

They checked my driver bars out and told me what they were worth and they were very nice and super…read moreintelligent when it comes to high priced value on certain jewels and silver and gold bars. Thanks hopefully I get a really nice engagement ring from them soon for fiance..

Terrific service today. Got a watch for Christmas but needed the band sized…read more Stopped by Dakota and was taken care off. Very friendly and knowledgeable. Thanks

Shout out to Candace and Camden at Dakota watch in the Kenwood Towne Mall. I brought in a vintage…read morewatch that needed a newetal band and they helped me pick one out and we're very helpful and patient in getting it adjusted.This is my go-to store for batteries,straps and anything watch related. Excellent customer service that can't be beat ! These guys are great !

Timepiece Clock Repair did a great job repairing my 37 year old Howard Miller grandfather clock. It…read morenow runs and plays chimes like brand new. I look forward to another 37 years. I would highly recommend them.

Very knowledgeable and talented professional. Very nice couple and besides hiring them for all my…read moreantique clock repair I truly enjoy just sitting and talking with them.

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Very fortunate that Delta Air Lines selected Richter & Phillips to manage our specialty watches…read more Since my first purchase, they have maintained an informative relationship with me---with no pressure. During a CVG overnight, I walked in and was greeted like an old friend. They helped me seal the deal with the Delta 100 year anniversary watch. Cannot wait for the delivery. They say 3 times is a charm. They know what I want next! Thank you.