I recently bought a used 2015 Ford Fusion from Nazareth Ford which I love and think is very stylish and great to drive. I decided to go with purchasing from the dealership rather than other used car lots in the area thinking I'd get a better product and service but I'm finding out that isn't true! I had a positive experience with the friendly salesman who sold me the car(Kevin Toomey) but that's where it ends. The car was "certified pre-owned" which I was told meant the car was inspected and refurbished to be like brand new. After getting the car home I noticed the interior was dirty, had scuff marks on the doors, dirt on the headliner etc. I even found old French fries, a lipstick, gum, papers and other items under both of the front seats. Obviously the dealership doesn't even take the time to thoroughly clean out these used vehicles that they are selling. I also found that the power lumbar on the driver's seat didn't work. They told me to bring it in to be repaired at no cost(thank God I bought the extended warranty or I fear they may have charged me for this fix). When the repair was going to take longer than they thought, they offered to let me use a rental car for the day which was nice. They told me the repair would be done in the late afternoon. I waited and waited for them to call and at 8pm that night...NO CALL. The service department went home for the night without even calling to update me on the status of my car which I think is horrible customer service! I left them a voicemail that night telling them I was upset that no one had called and to please call me first thing in the morning. The next morning...still NO CALL. I finally called at 10:30am to find out the car was done. To add insult to injury they had the nerve to call me a few days later and tell me I had to pay for the gas in the rental car because I didn't fill it...they gave me the car with 3/4 of a tank and that's exactly how I returned it to them! What a scam! Needless to say I will NOT ever be taking my car to this place for any kind of service. I actually regret even buying a car there. read more

I came in looking for a car that would fit my budget. Dan Roman did way more than that and was looking out for the customer and found a vehicle that not only hit my budget, it hit everything that I wanted in a car. I came in for a Ford Escape, I left with a Ford Escape. It was that easy and there was no "cheesy gimmicks". Dan was honest from the start and put me in a car that fit everything. The walk through of the facility was something that no other dealership offered and it was great to see a team at work. I will recommend family and friends to Nazareth Ford in the future. Dan Roman and Nazareth Ford has a customer for life. Thank you for the integrity from Dan Roman and the rest of the Nazareth Ford Team. read more

I purchased my vehicle here and had it serviced here as well. Based on my experiences so far, I will definitely go elsewhere for my next purchase. My sunroof is not working. It will not open. Even though the vehicle is still under warranty, I was advised that it would cost over $100 just to "check to see what's wrong" and could be several hundred dollars to repair. My next call is to Ford since I'm baffled as to why this would not be covered by the warranty. So, I purchased the vehicle there, bought the extra warranty, and now informed that it might be several hundred dollars to repair it. What is the purpose of the warranty then? It is obviously a defect within the vehicle. read more

I walked into the Nazareth Ford Dealership only to look at a car, but I never expected to actually drive out with one. The service was great from the beginning, starting with the sales representative that answered all my questions and concerns via email, to the sales rep at the store, and finally to the rep who handed me the keys. They all know who they are. It was my Valentine's day gift, best ever. I love my metallic-black Ford Fusion! awesome car, received many compliments. I know everyone does not always experience the same hospitality as I did, but I can personally speak for myself, no complaints! just appreciation. read more

They were fast to get me in but then the time to replace the shift rod and change oil took 3 hours. I was due for inspection but when they gave me the estimate of $1,150 for rear brakes and something else, I said NO, paid for the work done and will take my 01 Expedition to a local garage for the inspection as I had a lot of work done in 2015 and now it seems a little expensive for 2 items to get the sticker. I will keep going there for service for my 2012 and 2017 Fords under extended warranties but my older Fords will continue to go to my local shop, Mackes Automotive as they are very reasonable. read more

They went far and above for service, helping me with unusual circumstances. As there was a volunteer available for a limited time to stay with my dad who is under hospice care, after allowing me to be taken home with their shuttle to releive the volunteer, they also brought my car to me after the work was completed. Not happy with how terrible expensive it is to get anything done, nor that it cost multiple hundreds of dollars the last two inspecitions, you still can't beat that service. Everyone is always so very friendly and as accommondating as possible. God bless them all. read more

It was a great experience. I am located over an hour away so we had to take care of details through email and phone. Rebecca and the sales manager were very helpful in understanding the situation and did everything I needed. It was an absolute pleasure working with Tom Gasper. I had a little inconvenience with my bank and he was very understanding and made sure everything worked. My son and I also had a nice time sitting there and chatting with Tom while we were waiting for them to prep the truck. This was the best experience I had buying a new vehicle by far. read more

I have been a customer of Nazareth Ford (fmr Brown-Daub Ford) since 2002 and the folks there always provide excellent service for my Ranger. This time around, I needed new cables for the parking brake, and a pump for the power steering. Chris Hardy was most helpful, sourcing the parts locally, so it only took the day to do the work. That truck is my only means of getting around, so that was a blessing not to have to leave it or to have to come back the next day. I recommend Nazareth Ford highly! read more

I've bought 10 cars & trucks from this Dealership over the past 28 plus years.1 Town Car ,2 F150's ,an Explorer,an Edge & 4 F250's!!! I've never been less than 100% satisfied with people, or the Dealership!! Every issue I ever had was corrected & I assure you they were very few, or I would'nt have kept going for 28 years!! Bill Barron has been my salesmen for as long as I can remember. Honest, kind, & down to earth,Helpful as the day is long!! read more

Went in for the Hatch switch recall,also asked them to reset the tpms on my winter wheels.Was charged 16 bucks which was not bad but I was hoping to get that done under courtesy.But was told that it was after market wheels that's why we charged you.I told them that a winter pkg was not offered with the Focus ST that's why I went after market.Was satisfied by the work but not thrilled by the bill.Btw I bought the car there 4 months ago. read more

Bought my Ford Explorer from Nazareth Ford and I love my vehicle. Nazareth Ford is my choice for purchasing a vehicle. When purchasing a vehicle, I don't like pushy sales people and the sales people I have dealt with were wonderful. As far as the service department, I had my first 5,000 service on the Explorer and it went well. I have no complaints. read more

tried to make a appointment, have used them all the time for service,and they could not get me in. Will look into another Ford dealer. Could not come at a better time, because I am looking at purchasing another Ford. Will not be Nazareth. This is the way they treat there customers. read more

My Experience was fantastic. I recently purchased a AWD escape and I could have not asked for a more pleasurable experience. Found the car on line, got approved, and the in-house dealership was smooth. I would have to say thus far the best dealership to do business with. read more

I bought a 2013 Ford Fusion, My salesperson Maria was so very nice and very informative about the car and Brad , finance specialist was also very helpful in getting me my car with amount I could afford, I would definitely suggest to anyone to go there for a car! read more

The battery in my 2015 Mustang was dying after a few days. So I took it in for service, they tested the battery (was found defective) and replaced it for free, quick and right away. Also fixed the recall for the door latches. Everything was great. read more

The dealer and staff at Nazareth Ford are awesome! My experience was relaxed and smooth. Found our F-150 on line, made our appointment to see and drive it and went home completely satisfied with the entire experience. Very Professional. read more

Very good customer service, fast in and out service . I doesn't matter if I have a appointment ahead of time or it is a last minute thing. They are very accommodating . Very happy with the service department. read more

I have purchased 5 Vehicles through Nazareth ford and never had any hassles in the buying or servicing of the Vehicles. Never been pressured and all purchases have taken 2 hours or less. read more

Just bought a Certified Ford Edge from Nazareth Ford. My sales person was Pete Tombrakos and it was the best car buying experience I've ever had. Thank you so much. read more