A word to the wise, be sure to have this company unpack your belongings that were salvaged in your…read morepresence. We did not and as a result "lost" a very expensive computer and accessories... worth several thousands of dollars and other memorabilia. As it turned out it was their word against ours. We have no complaints regarding the work they did but not receiving all our property back, left a bad task in our mouths after dealing with devastating water damage.

This business committed outright fraud. I've filed a formal complaint with the CSLB. I've also…read moreuncovered additional fraudulent activities they've engaged in through conversations with other customers. If you've been defrauded by Critical Control, please contact me--my lawyer is ready to assist on a contingency basis. Critical Control started work on my property without authorization, billed for fake charges (e.g., $150 for gas for a 45-minute drive), and attempted to charge me 14 times (not a typo) more than a reputable contractor who completed the work after I caught onto their behavior. They also manipulate reviews by maintaining a second Yelp page (https://www.yelp.com/biz/critical-control-santa-rosa-2) to hide negative feedback, a clear attempt to mislead potential customers. The attachments in this review are exhibits from my CSLB complaint, including: -Evidence of fraudulent billing. -Video timestamps proving they billed for hours they weren't on site. -Screenshots of false advertising from their website (e.g., fake A+ BBB rating). Avoid this company at all costs. If you've experienced similar issues, please reach out--I'm gathering cases to ensure they're held accountable.

You never hope to find yourself in a tough situation where you need serious control and restoration…read moredamage support. But when you do, I'm relieved to know the Bravo Restoration & Construction is a trusted local team in Sonoma County to take care of tough situations. The Bravo team brought the professionalism, collaborative problem solving, and empathy you'd expect from a woman-owned business. I learned the hard way rats will chew through plumbing in search of water. In my case, they chewed through the drain from my tub, leaking water into the storage room below for weeks or longer. The water damage and mold explosion was enough to make haunt my dreams. From the reviews I could see Bravo is a highly trusted local restoration expert. Nicole, CEO, responded to my call on a Sunday afternoon. Although my situation was not am emergency, it gave me great peace of mind knowing I could reach them at any time and their team would be a ready response for 24/7 clean-up. Chris, restoration technician, was my anchor during the process, walking me through the process, and adding generous insights and levity during some of the toughest parts of the process. Danielle, mitigation project manager, checked in every day to give me status updates and make sure I was supported. I'm so grateful for this team of stellar humans. Thank you team Bravo!

Nicole, CEO, and crew did a great job for us. They provided a high level of service and expertise…read moreto our need for mold remediation. Their project cost was reasonable compared to their competition. They were in and out quickly to do both asbestos and mold remediation. Nicole was exceptional as she stepped in to directly oversee the project and act on our behalf. We highly recommend Nicole and crew to anyone. Nicole made us feel comfortable about the project and assured us that she would take very good care of us during the process. She definitely delivered on that promise.

Beau and his NBE team Were just amazing in taking care of…read morethe water damage to our wood floors and wall boards! It was a big job and he and his team We're most professional, Friendly and very efficient. Beau was great with how he explained all that needed to happen, he did most of the work in connection with the insurance company, His ideas and advice were invaluable and he and his team made the nightmare of dealing with this disaster far more palatable and pleasant that it otherwise would have been! I am most grateful and very highly recommend him and his company! He is a gem...5 stars or more

This place has the worst communication and then to top it off. Left my fifth wheel in shambles. I…read morewould not recommend them to my worst enemy.

I engaged RCA to renovate the tiny kitchen in my 1910 home and I couldn't be happier with the…read morefinished product! I love it. The attention to detail is outstanding. The RCA team and their subs are professional, communicative, and very easy to work with. I felt heard - like the team was collaborating with me to bring form to my vision. From initial work with Terry on design and material selection, to Warner as project manager and Adriana as project coordinator, I received clear communication for the duration of the project and they proposed solutions when surprises arose. Mold was discovered during demo, and Luis and Irma managed the crew, containment, fans and filters. The cleaning and wrap up at the end of the project was impeccable. I'll absolutely look to RCA for my next renovation project.

In one of the most difficult experiences of our lives, RCA came through for us! Water damage…read moreforced us out of our home for 3 months, and they provided exceptional value and guidance throughout. Terry showed up right away after the accident, and was able to have a plan and insurance approval to get the ball rolling ASAP. The crews that showed up were professional and skilled. Many thanks to Norberto, Denis, Adriana, Sherry, Tom, Manny and so many others! Our project manager Tim was extremely knowledgeable, helpful and thorough. Our finished product is wonderful! Thank you everyone at RCA!

They were an amazing company. They really took the time to make sure we understood what was…read morehappening and if we had any questions. They were fast. It was late on a Friday of all days and they still showed up. Now that's service. I recommended them to all my neighbors.

Very responsive and reasonably priced. We had another company that our insurance recommended give a…read morequote that was double the cost of what RestoreX was charging. Very prompt and efficient work, and they followed up after the job to make sure it was done right. Highly recommend them!

Troy Moore from Coit was fast and competent, carrying hoses and tools up 47 stairs. He did a great…read morejob, was polite and now everything works. Cost was extremely reasonable, surprisingly reasonable. They also came out to Guerneville, 20 miles from their office, in less than 24 hours of us calling. Highly recommend!

John was incredible!! It was impossibly hard finding someone to look at the issue without charging…read morean arm and a leg to even give a quote and give an honest assessment about a very scary issue in my home. After calling 20+ providers who were using fear based tactics to get a sale, it is clear that this company is the best in the area and will give you a true expert evaluation. For any future needs or if anyone asks for a referral - I will not hesitate for a moment to refer them to All Hands Restoration. Thank you so much John!!

All Hands did an outstanding job on a mold remediation project at one of my properties. As an…read moreincome property owner, I have to have quality work and this outfit was tops. Their price was much lower than other estimates, with no sacrifice in quality.

With El Nino supposedly coming this winter, we needed to have our gutters looked at. We called Nor…read moreCal Maintenance to come out and take a look at thew. We made an appt for the very next week (9/4/15), David and his assistant showed up to our home on time and ready to go. We have a set of gutters along the side of the house that is on a zero-lot line. They couldn't go onto our neighbor's property to clean them out but they were able to accommodate us by cleaning those gutters by scooping the debris out by hand! Those particular gutter were pretty full so we understand how much work that was for them! They recommended crowns be installed in the downspouts which will really help keep leaves and sticky balls, of the tree next door, out of our gutters. They also recommended a few things they could do for a problem "waterfall" gutter we have near the front door which we truly appreciated as well. They were prompt, friendly, great communication & took less than an hour (we have a 1250 sq ft house, single story with gutters on all 4 sides) Very reasonable pricing & they also cleaned up from the mess the gutter cleaning left behind. We plan on having our gutters maintained annually from now on and will definitely be calling Nor Cal Maintenance again next fall!

Hired Nor-Cal Maintenance for gutter cleaning and roof moss removal in May 2026 for $2,437…read more A few things worth being aware of before hiring: The initial invoice charged for two seam repairs the technician on site confirmed weren't performed. It took several written exchanges to get the billing corrected. Their marketing text mentioned "before, progress, and after photos for complete transparency." I received 8 partial photos and was told in writing those were the complete set. The moss removal was a $1,479 line item on a roof I couldn't inspect from the ground. If you hire them, get a signed contract with clear scope, verify the invoice matches actual work performed, and confirm what documentation you'll receive during the work. I'd take the time to get multiple estimates and research other options before committing.