In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

Best rental company in Pittsburgh! I rented with Costello for almost 5 years. John and his team…read morewere always kind, efficient, prompt, and helpful. Our apartment was beautiful, and we barely needed any maintenance requests while living there. From move in to move out, everything was seamless and easy. We really loved our first home together at a Costello property. The only landlord in Pittsburgh that I would recommend and give 5 stars!

From the owner: We are a locally owned residential rental company with units in Shadyside, Squirrel Hill,…read moreFriendship, Highland Park, Lawrenceville, Bloomfield, East Liberty, South Side, Oakland, Aspinwall, Point Breeze, Edgewood, Swissvale, Penn Hills, Beacon Hill, and Braddock. Our successful business model is to provide the best apartments with the best service. Our tenants enjoy renovated, comfortable spaces with access to a friendly office staff, professional maintenance team, and knowledgeable leasing consultants. Our online tenant portal makes it easy to view your lease, pay your rent, submit maintenance requests, and communicate with management. All of our properties are pet friendly for friendly pets with a two animal maximum. We require up to date rabies vaccination records (and licenses for dogs) before they can enter the property, but we don't require additional rent or deposits for pets. There are no breed or weight restrictions. However, all of our tenants are required to carry renter's insurance, so your agent will need to be aware of any animals in your home. We treat each tenant like they are family and each home like it is our own. We are proud that many of our units rent by referrals from current or past tenants. If you are in need of a new place to call home, we invite you to become part of our community. Call today to tour! 412-609-5063

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

I would not recommend DeSantis Property Management based on my experience…read more After my tenants moved out on October 31, I expected my property to be prepared quickly for a new tenant. Instead, I experienced months of poor communication, delays, broken commitments, and questionable billing practices. Although work orders for cleaning and winterization were created in early November, the carpets were still not cleaned months later despite multiple invoices, repeated follow-up emails, and promises that the work would be completed. I personally visited the property on multiple occasions and found a strong animal odor, large carpet stains, tires and junk left in the garage, and maintenance items that had not been addressed. Communication was consistently reactive rather than proactive. I repeatedly had to ask for updates, and many emails went unanswered. I was promised improved communication, complimentary carpet cleaning, and removal of the remaining debris, yet these commitments were either significantly delayed or never fulfilled. I also discovered a water shutoff notice on the property because the utility bill had not been addressed. I had to pay more than $400 immediately to prevent the water from being shut off. Later, I found duplicate management fees, additional cleaning charges for work that was never completed, charges for services after I had already informed the company I was terminating my management agreement, and billing discrepancies related to the water account. Perhaps the most frustrating part was that I was repeatedly asked to lower the rent because the property was not leasing, while basic maintenance and cleaning needed to attract a tenant had still not been completed. After months of frustration, I decided to sell the property instead. Throughout the process I spent an enormous amount of time following up, documenting issues, and correcting problems that should have been handled by the property management company. Every property management company will encounter challenges, but what matters is communication, accountability, and follow-through. Unfortunately, those qualities were consistently lacking throughout my experience. Based on the delays, lack of responsiveness, unfulfilled promises, and inaccurate billing, I cannot recommend DeSantis Property Management.

Rats in our apartment. first they told us it wasn't an emergency, and the second time they said the…read moreexterminator didn't work for them so they cant send someone asap. we will see how this is resolved but the rats are still here!

I stayed at colebrook affiliates with forbes management. Do not stay there!!! landlord would not…read morechange the window blinds. they stated per thier lease that only the windows in front of the apartment would be changed only. my apartment wasn't facing the front of the street. the place had mice not 1 mouse but 2. I called management to exterminate the mice. Maintenance came and gave us little dollar mouse traps from home depot. my boyfriend had to buy mouse traps to kill the mice because management did not care. The rugs were disgusting when I moved in, it look like they didn't touch the floors at all due to the animal hair and brown marks as if the last tenant maybe had a dog or cat. Long story short they didn't touch those floors before I moved in. I would not move in here. They don't fix anything. They keep your deposit charging 500 dollars for a cleaning fee another 200 for carpet and 200 dollars for paint. That is utter ridiculousness!! what paint charge 200 dollars a can of paint is how much??? We had chipped walls in the bathroom, the toilet had the most horrible rust ring around the toilet. tenants got their mail stolen. Our garage door would just open up in the middle of the night due to an electrical error. each year the rent would raise 100 dollars. The heat was controlled by the weather it would not come on unless it was below 60 degrees outside. it was so cold And the heat would not come on.. it was miserable. Cheap blinds that broke just from touching them. i will never stay in another one of thier apartments ever again! I had a horrible experience Rent was literally 1400, when I fell short never worked with me. Management threatened to go to the magistrate every chance they got, I couldn't keep up because of the yearly increase. I beg of you please go somewhere else. it's not worth it. The best part about the apartment was the location but it was supper noisy due to the nursing home next door.

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

I was in the process of moving out of one of their properties but still had furniture, some…read morevaluable tools and a $300 vacuum. My townhouse was locked and secure. All of my stuff was stolen. I asked for it back thinking maybe they thought I moved out and removed the items that were left there. I had to go into the office to talk with someone. When I got there they told me that yes, there had been maintenance people in the townhouse but they don't need tools or a vacuum. It was probably $1500 with it stuff. Then he said he doesn't know what people I associate with and they probably came into my townhouse and stole it. Even though it was locked and I had the only key. This is the ONLY place I've ever had this type of experience with. RENT FROM THEN AT YOUR OWN RISK. Rude, unprofessional, and do not fix things even you ruin onto an issue with the property.

Apart from providing a property that was filthy and not up to code, when my daughter's lease ended,…read morethey withheld $175 of her security deposit due to lawn care. Everything they instructed us to do was followed, and we provided pictures to prove it. We were told by 2 different "supervisors" that it was a misunderstanding and a full refund would be given. That never happened and we were basically told to stop calling. Can't get much more slimy than stealing money from students.

If you encounter and problems, call the health department immediately. I would rate them 0 stars if…read moreI could. From the moment I moved in without a doorknob on the back door and the kitchen ceiling leaking my first day there, until my move out process has been nothing short of hell. Do not get their renters insurance through the app because your claim will be denied. They ruined my property and I had to go to court because they really only want your money and refuse to dish out a dime. Do not expect to get your security deposit back either. You'll have to thoroughly clean the unit, change light bulbs, the furnace filter, prove that the scraps on the wall was there before you moved in, change the batteries in the smoke detector, have carpets professionally cleaned. Every hour you're late turning your keys in is $200! The roof leaks nonstop but it's on you to clean the damaged carpet. Slum lords is a compliment when describing them. RUN

They are Slum Lords. They don't fix any problems at all. There was mold growing in the ceiling that…read morethey would paint over. They wouldn't do anything about the Mouse Problem and still have the nerve to increase my rent. DO NOT RENT WITH THEM YOU WILL REGRET IT!!!