It took every part of my broken heart and soul to finally seek help only to get seated in a waiting room for hours after my scheduled appointment time because these people who I trusted to help me can't figure out how to use a fucking calendar. I made one of the hardest decisions I've ever made and prepared myself to open up about my father dying and me ruining all of my relationships every chance I get. Clearly, I need help, but not from a place that can't give me the courtesy of telling me the correct fucking time to show up! I waited two hours before asking them to refund my copay, canceling my appointment and showing up late to my next meeting. Places like this are the reason people don't feel comfortable seeking help. If someone who's sole job it is, is to take charge of your mental well-being and they can't even handle managing their own calendar appointments, they can fuck right off, because how the hell can you trust them with anything else? I certainly will not waste another few hours of my life in a waiting room more concerned about my parking meter than these shitheads are about my life. If I was two hours late to a meeting I would probably be fired, I think somebody who's to be entrusted with my mental health should be held to the same standard. read more

I have been seeing Dr J for a little while now and can absolutely recommend her with all my heart , when i started i was in a very bad way and had pretty much gave up at finding help . DR J treated me with respect listened to me and started helping that day , since then it has always been the same great experience, i dont believe for 1 second the negative reviews , at my age i can tell when a doctor doesnt care and Dr J cares alot. She saved my butt and i would send my own family to see her if they needed help. And i might add the staff has been very kind and so helpful with my billing and getting my medicines approved and scheduling. I too had financial worries and spoke with Dr J and she has worked with me and it has worked out great. She even helped me find a great Dr for some other health concerns i had. read more

One of the most unprofessional psychiatrists I have ever seen. She is only concerned about taking your money and actually yelled at me at one of my appointments because she said I had to call ahead of time to have prescriptions refilled. The problem with this was that I had just been to see her the previous week and it was her error in not filling my scrips to begin with. She also refused to send me my medical records to me. Also, whenever I had an appointment with her PA, she was notoriously late every time. Just a terrible place. Find another dr that will actually value your time and respect you as a person. read more

Dr. J and her nurse practitioners are great. The office staff is the reason I discontinued seeing her. After years of going there, I finally had to start seeing another Dr. due to the service I recieved from her office staff. The best way I can explain it is they are consistently unkind and seem to display a total lack of empathy, not real helpful when dealing with people in need of psychiatric services. Like I said Dr. J and Nichole are great, they are professional, knowledgeable and caring, but the stress of communicating with her staff just isn't worth it. In my opinion it's just not that difficult to be nice and should be required for staff working with a vulnerable population of patients. I would probably given 4 or 5 stars, but customer service and helpful staff are super important to me. read more

Doctor Javaherian's kind, caring therapy helped me through a very hard time in my life. She listens and she cares. I would definitely recommend her if you need someone to help you get back on the right emotional and mental path. I will forever be grateful for her. read more

I have seen Dr Javaherian twice now. I have experience with another psychiatrist that I was with for two years. I can say a world of difference. I felt She genuinely cared about me and my situation. I have had a very positive experience. I learned a lot from her.I totally recommend her. read more

First of all I waited for 20 minutes past my appointment time. When I finally was asked why she can help me with she was unable to help me! She was not knowledgable about a medication I was prescribed by my former psychiatrist. She was cold and had absolutely no compassion. It was a first session and she seemed to be rushing me. The session lasted maybe 10 minutes. She also answered a personal phone call during the session!!! It was a horrible experience and I will never ever go back and absolutely do not recommend her. After reading the doctors response I find it completely appalling. It was a personal call and not an emergency. It was not a patient either. I am still entitled to feel and experienced a very cold and not compassionate doctor that I will not recommend or return to. read more

This is my 2nd time going to dr. Shant, and I couldn't be happier. He is very understanding and patient, and makes me feel at ease and that's a hard thing for me being anxious and all. Both times I have left my appt I feel good. He is very thorough with his questions and understanding with my answers. Thank you dr shant. read more

I met with the Nurse practitioner Nicole yesterday. She was the first psychiatric practitioner who has actually taken the time to explain all of the medical management options available to me for my Bipolar Disorder. I spent some time giving her my history, but the majority of our session was spent with her doing patient education. There are so many different options available nowadays in regards to medicine. It's important to find a provider that you trust, especially when dealing with challenging mental health issues. Nicole really knows her stuff and was so great at explaining all of my different options for treatment. I've met with some really terrible Psychiatrists over the years who want to just write a prescription as quickly as possible and then see you in six months to just write another prescription (and cash the insurance check). I've noticed that there is a particular problem in psychiatry that their job is to "just write the script" and if you need more emotional support, you'll have to get that from therapy. Nicole and the entire Java team gave me the impression that they want to improve the Psychiatric experience. She is willing to be my health partner and coach, and we can work together to find the best treatment plan for me. I've never wanted a psychiatrist to be my therapist, but finding a psychiatrist / psychiatric nurse who is compassionate and willing to talk through the issues in your life to make sure that you are on the right medicine - that's the gold standard. I really feel quite confident in my experience with Nicole and Java Psychiatry. I know that choosing a mental health provider can be quite a difficult process, so I hope this review has been helpful. read more

After a scheduling mishap, they quickly squeezed me into her busy schedule two days later. I appreciated the prompt turnaround. Dr. Javaherian was very understanding and really helped me out. read more

Completely agree with Laura E. on this one...very compassionate, terrific doctor. I'd like to add Dr. Javaherian is also very knowledgeable and professional. A great person to have on your side in an area of medical specialty where, sadly, the humanity element is often lacking. Thanks for your assistance Dr. Javaherian. Always appreciated. read more

Was an absolute pleasure to meet Dr Javaherian. Was referred to her by my insurance and was assured by the other yelp reviews. Im so glad I did. She's not just going thr the motions , she has a great combination of empathy and expertise in the medical field. A rare and appreciated combo. read more

I made an appointment after reading the reviews thinking I had found a Doctor Who was compassionate and would be able to help me. I have never been so wrong in my entire life. After calling to make sure the doctor was running on time I arrived at my appointment five minutes early to the scheduled appointment time with all my paperwork already completed at home. The receptionist informed me that she was running late. Seeing as though I had called right before I came I found this to be annoying as I was on my lunch hour. After 25 minutes I told the receptionist that it was becoming a problem as I was running out of time to which she replied would you like to reschedule? Seeing as though I had planned carefully so as to be able to return to my job I told her no I would not like to reschedule I needed to see the doctor at my appointment and let her know that this was not OK. Finally after 40 minutes I went in to meet with the Doctor Who was the most uncompassionate human being I have ever met in my entire life!! she looked at me straight in the eye and said what can we do to help you like I was Irritating her and I was bothering her. She did not listen to a word I said but kept looking at her cell phone and texting. This was the rudest most unprofessional and most disgusting behavior I have ever seen. This is certainly no doctor but a complete quack. I have never felt so uneasy and so dismissed by a so called medical professional. It seems like there have been other reviews that I have just read with the same exact situation that she could care less and sat on the phone the whole time. totally ignored me and didn't listen to a word I said then looked up at me and said once again what can we do to help you here like hurry up and get out of my office. Do not go here do not waste your time she prescribed me medication that I had never even heard of without even listening to a word I said. Best stay away from this useless person who calls themselves a doctor you are wasting your time and your money and I strongly suggest you save yourself the effort and go elsewhere. her. read more

Would give zero stars if I could. DO NOT GO HERE! Making an appointment is nearly impossible. Getting anyone from the office to give you a quote for an appointment is even worse. After several calls and voicemails and emails and hoops to jump through I was finally given both an appointment and a quote. Weeks later when my expensive appointment with the namesake of the company finally arrives she talks to me for all of TEN MINUTES & immediately prescribes me a medication I have never used for something I never asked her to treat. I am clearly uncomfortable with this yet she persists. She claims she can't prescribe what I'm asking for without my parents permission regardless of the fact that I am well over 18. Dismisses me & makes me return for a second appointment after said permission is received. Second appointment comes. I specifically ask for a generic brand of meds and she claims that the name brand is the generic... Script for both medications is given. Medication I asked for, have taken before & am comfortable with as well as the medication I'm uncomfortable with, have never taken & expressed strong distaste for. She gave me VERY LITTLE instruction. Dismiss me again after less than five minutes in her office. A month and a half passes and I receive my bill. Two and a half times my quoted price & im charged for two separate appointments that were only caused my her "requiring" permission from my father despite being a legal adult. Will never return. Will never recommend. Father that gave the permission has suggested I take them to court for fraud. read more

She's great, and the staff is always timely in accommodating you for appointments, even when booking last-minute. They are quick to get you in and out, and always follow up with you when there is an issue or any contact made with your pharmacy. Two thumbs up :) read more

I have been seeing Dr. J for 3 years now. She is compassionate, on time, and listens. She is always willing to explore all options and I appreciate that. Her office is lovely, and scheduling is never an issue. I would recommend her! read more

no idea what lauren b is talking about. This is a great doctor. I had side affects from my old medications (a seizure) that she addressed the very next day. She will almost always go the extra mile and schedule her patients in if she's in the office. Never had an issue with follow up either. read more

She was able to get me in within a week. Office was beautiful. She went straight to the point. I felt comfortable talking to her. Highly recommend her. read more

I thought I was lucky when I first found Dr. Javaherian since I needed to find a psychiatrist who was also an addiction specialist and whose fees were fairly reasonable (due to the fact that psychiatrists charge quite a bit more for their time than other types of doctors) and was seeing new patients. I had been previously seeing another psychiatrist whose services I had to terminate due to his unethical behavior and dishonest financial practices thus it was urgent that I found a doctor to replace him. (By the way, I wrote a review for him as well in order to help the consumer save their time and money.) Well unfortunately 'lucky' turned out to be the wrong adjective. Dr. Javaherian proved to be exactly like most of the psychiatrists I've encountered in my life: cold, narcissistic, condescending, and rushing to scribble out a prescription for you before you're even done explaining to them your problem so they can get you out of their office as quickly as possible. Oh, and RAPACIOUS. I paid for the initial visit out of pocket and I even explained to her that my financial situation was very tight but that I was desperate to get the right help. She assured me that she had experience with dealing with my particular problem, which set me at ease. We agreed to a treatment program during our first visit and she wrote a prescription for me. However, she told me that she would have to see me again in two weeks, which rattled me for a second because I had just got done explaining to her that my finances were only enough to pay for monthly follow-up appointments, which I admit were definitely reasonable compared to other psychiatrists. She even pointed this out once during a session, saying that she felt that her fees were very competitive. They appear competitive if you think that you'll only be paying them once a month but they lose their edge when you have to pay them twice a month. This is just one piece of evidence of her dishonest and self-absorbed character. I decided to part ways with Dr. Javaherian after seeing her for approximately three months because I had heard too many lies and fabrications, manipulated into scheduling appointments weekly at one point, and then ultimately being told that she couldn't fill my medications anymore, claiming that they were contraindicated together, according to a vague article she had read. As a side note, I spoke with some of her other patients who expressed to me their dissatisfaction with her services as well. In regards to the medication denial, my new specialist informed me that she didn't sound like an experienced psychiatrist, especially in the specialized field she claims to know about. Finally, I have found the right doctor to help me. He is the most knowledgeable and compassionate psychiatrist I have ever met. I am hopeful for the future because I know that I'm receiving the right help now. Please, save your money and do research to find the right psychiatrist for you. read more

Neda is the best psychiatrist I've ever had. She really knows her stuff. I have bipolar disorder and my previous psychiatrists could not figure out the right combo of medications to balance me out. Neda figured it out within a couple of visits and I have been feeling great. I barely have any depression now. I have had nothing but positive experiences with her. Her office is nice and her staff is extremely professional. A+ read more

Always available when needed, caring, compassionate, is easy to talk with and never dismissive about my concerns. She's wonderful and always helps me feel safe to discuss anything! read more

Absolute best! Sweet, compassionate, and has a great office staff. Listens to you! The office is very elegant and relaxing. Highly recommend. read more

Lovely and informed staff, comfortable office, parking is easy. I don't fully understand why other people have had such a negative experience, I suppose mental health/ treatment is a delicate thing. Though Dr. J and the women that run this office do an excellent job of managing all of their patients and their personal needs. There might be a little bit of a wait - like every other doctor's office in a LA - but the waiting room is comfortable with coffee, water and tea! read more

Dr. Javaherian is awesome. I had an episode while she was on vacation and my parents were able to reach her by cell phone. Dr. Javaherian's advice was the key to resolving the situation. I have been a patient since 2013. read more