I was very hesitant to shop here based on the reviews below. I had no idea what to expect when I…read morecalled and set an appointment. I sent an email the night before to see if the car I was interested in was available. The next morning just before 9am I received a call from Christian telling me it was available. He promptly requested I come in to view the vehicle and we briefly discussed my trade. We ended up coming in about an hour after our scheduled time (sorry if you're reading this) and were promptly greeted by a sales associate in a casual manner. We told him we were here to see Christian. Christian introduced himself and was very kind to everyone including my 4 kids. We went on a lengthy test drive per my husband's request. We chatted about numbers and told him that we knew where we wanted to be. Guess what... we walked out the door right where we wanted to be. Please know that this place is a high volume dealer, despite its hole in the wall appearance. If you call and a car sells before you make it in, don't be surprised. We saw this happen multiple times in our short time there. Also, know that they will work with you and your credit situation. Multiple people were shocked and very relieved that they could get approved. They are definitely good at what they do in the best way. Everyone we worked with was kind and answered all of my husband's questions. Thank you to everyone. We appreciate your help and are enjoying a car that finally fits our family.

After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

I've been doing business with Matt, Jennifer and Eddie for almost 10 years. Just bought my 4th…read moretruck from them today. You couldn't ask for a better group of people!

I am on my third car from Matt's. While you always have to do your due diligence when purchasing a…read moreused vehicle, especially one that finances it in house, these guys are at the top of the list. The owner told me specifically that if I keep current on my payments, I will always have a vehicle to drive. I've had some mechanical issues here and there, and they have always been very accommodating to repair and help me work out payment options. They even helped me fix a car that I didn't buy from them because they value good customers. If you're in a situation where a finance company will not touch you, these guys should be your first and only option.

Called carvana to make sure I had all the paperwork in order before I drove 4 hours to sell my car…read more Two people from the call center said I had everything. I get here "oh we can't buy your car, sometimes the people in the call center don't know" THEN WHY EVEN LET THEM GIVE US THAT INFO! All bullshit

This place runs like a well oiled machine! Apparently they were short handed last night but…read moreeveryone was buzzing around with a sense of purpose and getting stuff done! I had a vehicle transferred from Tulsa, OK to this store since it was closest to my house. It is smaller than most the other CarMax locations that I have been to but all the people were super nice and helpful! Beyond the statement that I would buy from here again I just about refuse to buy a used car from anywhere other than CarMax if I can help it.

I bought a 2008 Acura MDX a few months ago. I wanted to ensure the AC was working efficiently…read morebefore the 100° TX heat sets in. I took it to these guys and got a diagnostic performed for only $50. My vehicle needed a new serpentine belt and a can of Freon. They recommended keeping an eye on the compressor and I will eventually return for that repair. They were quick and I was out the door at $230. Richard and Erick were friendly and provided outstanding customer service. Highly recommended!

Yelp response was quick. Richard was very friendly. The service was very quick, and the price was…read morebetter than other shops. Will come back for other maintenance needs !

they are great to work with you cant go wrong with bankers their staff is wonderful when you walk…read morein the door you are not a stranger they will work with you as much as possible any problems they will help you find a solution my wife has got three cars from there and fixing to get her fourth we will always recommend to friends and family they are honest about everything no back door fees no pressure at all they will help you get in a car that is wright for so don't think about it go in and talk to them then you will see what they are about

I picked my new car up and I can't get this smile off my face!!…read moreI went by there to see what they could do if anything because I had been told so many things and then let down by other dealerships. I was met by Valdez almost immediately. I told him my situation and he said ok let's go chat with my manager. So we Walked in and was met with smiles and just the nicest people ever. I once again told them my situation and I was asked" what car do you like?" I told Dan what one and we talked some more, I looked at the inside and loved it and then Dan said " have you driven it?" I had not he said he wanted to make sure I really liked it before anything was to change hands. ( and of course I LOVE IT) I explained I can't get the full down payment right then. He then explained the Step Program, Let me tell you I was so excited, it helped me so much, that they were willing to work with me, when others wouldn't . I never felt like I was being talked at rather I was talked to like what I wanted mattered. Honestly you don't find that anymore in dealership. Thank you guys for being honest, and freaking awesome!! Yall made this girl's early birthday gift one of the best!!!! Anyone needing a car get yourselves down to see these guys you won't regret it!!!!

la verdad no recomiendo este lugar para Comprar un carro mal servicio y luego los precios son…read morealticimos

Bought my first car financing at this place. The people are really nice! I love the two ladies in…read morethe office. Prices are a little high but I wasnt expecting less giving anywhere else I wouldve paid a lot more in interest. They do in house financing here, which doesnt really help your credit but really helps if youre like me a first time buyer with no credit history not pay $5000+ in interest. I got a 2011 Black ford escape with leather seat with under 90000 miles (i cant remenber exactly) for around 16000$ wth interest. at 175 biweeky payments Im almost done paying my car after 2.5 yrs and my car is still running perfect at now 120000 miles.. The best part is that they have worked with me in difficult times which I am very grateful for! I recommened this place if you want an honest easy car buying process.

I requested a certain type of truck from Xavier. He told me not to worry about it because he would…read morefind it. It only took him less than a day! Here I am with my dream truck. Thank you Xavier for providing the best experience each time we meet up for a deal. If you're looking for your ideal vehicle don't hesitate and reach out to him.

First off, I waited inside the sales building for 15 minutes and multiple workers walked by me. I…read morethen went outside and found a salesman myself to get help with a vehicle. He told me they did not have that vehicle, as a stared at it and he scoffed then walked off. Interesting sales tactic. I downloaded yelp to make this review.

Warning don't go to this dealer no good and no speak when you need to help from this dealer…read more.. again warning this not a good choice period

Went to buy a car from them. They were very polite until i needed something on the car. I noticed…read morewhile i was driving that the roof of the car was soaking wet. They then told me it would be two days for them to replace the sunroof which was supposed to be the cause of the leak. A week later i still have not recieved a car. They then called me and told me it wouldnt pass inspection so they couldnt sell the car to me. It was a week and a half later when i could have just bought a car some where else if they had not tried to lie and be upfront with me. Crooks the whole lot of them. They got very angry when i confronted them and started yelling at me. I wouldnt send anyone to this place to buy a car :(

Of course I own it. I recommend coming to visit us whether you have great credit or less than…read moreperfect. Small family Owned dealership with units ranging from 2500-30000. We also work with the younger generation teaching them how to Build Credit.

Missy and the rest of the team made buying a car so seamless and I got EXACTLY what I wanted, with…read moreno hassle and such great customer service! Thanks y'all!

Auto Capital dealership is a well kept and well maintained business. Their inventory is top of the…read moreline. Every staff member was very cordial and friendly. My sales representative, Calvin, went above and beyond to make sure that I was able to drive away a happy customer. He was able to clear my concerns on the vehicle that I was looking to purchase and Calvin was very positive throughout the process. Keep up the good work Calvin.

Update: the dealer commented on other review and claims the f.e. paint damage was caused by wrap…read moreremoval, and this is plausible, but was not disclosed in my initial inquiry nor when talking to the salesman in my in-person visit. This also can't explain the severe headlight damage, which the dealer hasn't addressed, and can't be accounted for by the vehicle's history, the reported minimal standard service, reported 1 owner and less than 7k miles. I contacted 4 reputable local mechanics and each declined to inspect the vehicle onsite, all citing concerns that a dealer-controlled onsite inspection can inhibit the mechanic's ability to give a transparent and fair inspection. I should have included their offer in my review, but on Google I was out of space. Lastly I'd like to point out the fact that a car sitting for over 16 years will experience worse wear than car driven lightly over that entire time. This car is 100% an attempted flip. To owner: thank you for your time, but we were treated much better at Earth Motors in Carrolton, who kindly allowed both a test drive and PPI for a 2011 Lotus Evora with slightly more miles and a much better overall condition. Updates below were for brevity. Dealer behaves like a stereotypical shady used car lot. I ultimately walked out disappointed with the experience and suggest avoiding this location. In short: avoid Auto Capital USA at all costs. Research shows they have a long history of customers experiencing mechanical failure shortly after driving off the lot & poor experiences. I set up an appointment, arrived early, dressed well and acted politely. I asked the 1st salesman I spoke to for a third party pre-purchase inspection at my cost and my risk for damages as a condition for negotiating. I was given the standard authority shuffle, eventually being told by the assistant and general manager that the owner has a hard policy against allowing vehicles off premises to have third party inspections. This is not a normal policy no matter what anyone tells you. A PPI by a mechanic of your choice at your own cost and risk, or guaranteed Post-Purchase limited inspection warrantty is a must have for uncertified used vehicles to ensure buyer peace of mind. It is common and basic due diligence. The assistant manager played friendly, and the general manager played stern. They played the experience card on me, which is designed to play as a soft condescention. While speaking, the GM got close up in my personal space to talk to me. Additionally the entire sales group hovered to witness. Both are comon tactics meant to make you uncomfortable. The initial sales guy I talked to was ok, but Christopher, the salesman I had an appointment with was late to my appointment by almost 15 minutes. When I asked to speak with the owner about making an exception to the policy, and even offering written guarantee of collateral, the general manager told me, "I enforce the policy" and ignored further attempts to negotiate for a PPI. They offerred, twice, to have their mechanic to walk me through a pre-purchase inspection, but their mechanic is, at the end of the day, either an employee or business partner and has no incentive to give an honest or accurate inspection for a potential customer. Any dealership that won't allow you to have a PPI, done by a mechanic of your choice, or offer a limited warranty for post-purchase inspection on a non-certified used vehicle is shady. The entire experience was comically bad and only sent up red flags. As I stated, I arrived eary. I had a few minutes to give the car a thorough visual inspection. The White 2010 Lotus Evora shows signs of damage and undocumented repairs to the front end, including pitting and scrapes that were filled and painted. Some portion of the front end has been resprayed, and the color is slightly off. The official CARFAX report shows no reporting accidents or repairs, but there was definitely some kind of an accident at highway speed involving gravel or small rocks that was not claimed, and the service to repair wasn't logged with the VIN. The headlights are the biggest giveaway of severe damage. The edges have deep pitting/gouging consistent with rock damage/scraping against a hard surface, which is highly odd for the very low mileage of the vehicle. The lenses have been sanded smooth and badly polished/sealed to avoid replacing the headlight housings. It is a poor repair, at best, and at worst an intentional coverup. Wouldn't even pay 15 let alone high end asking price, no matter how nice the interior is or how low the miles are.