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    Neighborhood Autos

    2.0 (8 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Neighborhood Autos

    Auto loan

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    Sign It Drive It

    Sign It Drive It

    2.2
    (132 reviews)

    I was very hesitant to shop here based on the reviews below. I had no idea what to expect when I…read morecalled and set an appointment. I sent an email the night before to see if the car I was interested in was available. The next morning just before 9am I received a call from Christian telling me it was available. He promptly requested I come in to view the vehicle and we briefly discussed my trade. We ended up coming in about an hour after our scheduled time (sorry if you're reading this) and were promptly greeted by a sales associate in a casual manner. We told him we were here to see Christian. Christian introduced himself and was very kind to everyone including my 4 kids. We went on a lengthy test drive per my husband's request. We chatted about numbers and told him that we knew where we wanted to be. Guess what... we walked out the door right where we wanted to be. Please know that this place is a high volume dealer, despite its hole in the wall appearance. If you call and a car sells before you make it in, don't be surprised. We saw this happen multiple times in our short time there. Also, know that they will work with you and your credit situation. Multiple people were shocked and very relieved that they could get approved. They are definitely good at what they do in the best way. Everyone we worked with was kind and answered all of my husband's questions. Thank you to everyone. We appreciate your help and are enjoying a car that finally fits our family.

    After seeing two vehicles advertised on autorader and carfax for fair prices, we made an…read moreappointment and showed up for test drives. That took about an hour of our time, not great but not the reason for the low review. After deciding on one, we were given an offer lowballing our trade in by $7k compared to two other offers we had received. When we removed our trade from the deal, they added $1,000 to the asking price of the vehicle because "that price requires you to finance through us, it's disclosed on the internet". Well, it's not disclosed on the ads we responded to, and if it had been then it would have been a high price compared to the market.

    Bill Utter Ford Sales

    Bill Utter Ford Sales

    3.5
    (67 reviews)

    I requested a certain type of truck from Xavier. He told me not to worry about it because he would…read morefind it. It only took him less than a day! Here I am with my dream truck. Thank you Xavier for providing the best experience each time we meet up for a deal. If you're looking for your ideal vehicle don't hesitate and reach out to him.

    I don't usually leave reviews, but after multiple experiences with this dealership's service…read moredepartment, I feel obligated to warn others. A few months ago, I brought my 2022 Raptor in for The Works service package. After getting home, I noticed part of my splash shield had been left off during the oil change. I called the dealership, and they asked me to come back. When I arrived, they couldn't locate the missing piece and told me they would order a replacement. A few days later, they called to let me know the part had arrived. I told them I wouldn't be able to bring the truck back for a few days, and when I finally did, I explained the entire situation to the service advisor. He seemed confused at first, but eventually told me he had figured everything out and that they'd take care of it. I waited in the lobby for two hours. When the advisor came to get me, he said my truck was ready. Given my previous experience, I decided to verify the repair before leaving. To my surprise, the splash shield was still missing. I had just spent two hours waiting for absolutely nothing to be done, yet I was told the repair had been completed. That completely destroyed my confidence in the service department. Fast forward to today. I had no choice but to return for another The Works service since there aren't many Ford dealerships in my area. Before handing over my keys, I explained what had happened during my previous visit and emphasized that I simply wanted the work done correctly. The service advisor assured me everything would be handled properly. A few hours later, I received a call informing me that the technician had forgotten to put my wheel lock key back in my truck. At this point, it's no longer an isolated mistake, it's a pattern of carelessness and a lack of quality control. When customers are paying to have their vehicles serviced, they should be able to trust that basic procedures are followed and that their vehicle is returned complete. The service advisors have generally been polite, but the repeated mistakes and apparent lack of oversight reflect poorly on the leadership of the service department. Based on my experiences, management needs to take a much more active role in ensuring work is completed correctly before vehicles are returned to customers.

    Automotive Professional Group

    Automotive Professional Group

    3.7
    (3 reviews)

    Of course I own it. I recommend coming to visit us whether you have great credit or less than…read moreperfect. Small family Owned dealership with units ranging from 2500-30000. We also work with the younger generation teaching them how to Build Credit.

    This dealership is not trustworthy. They say all want to do is make their customers happy and they…read moreare here for us but they are NOT. They are fake and they rip good hard working people off. Moral of the story my husband went to them to buy a car. They asked for $200 down to hold the car while they fixed up some issues we seen when we went to see the car the 1st time. On the photos online they didn't show the side of the car with bullet holes, they didn't show the bald tires, the broken windshield , missing driver door handle or how dirty it was inside the car . It's was not ready to be sold it was not presentable at all. My husband really wanted the car but with all that we decided we was going to walk away. They said no no we will fix all that for yall if yall really want the car. At no extra cost for you we will get it all fixed out of their own pocket. We couldnt turn it down at that point. It took them a week to fix everything then they call us in to to sign the paperwork and pay they remaining 800$ from the $1000 deposit to get the car. We pull up to the dealership my husband goes in to sign the contract while he was inside I decided to take a look at the car. I text him and told STOP don't sign the car is still dirty it was not cleaned and it looks like there is blood on splatter in the car. My husband said it was too late he already sign and that he would just get his own detail cleaning when we left. On the next day on the way to work husband noticed the Ac stopped working and what looked to be blood splats in the car was bothering him because he wanted to know if someone died in the car. He took the car to the mechanic to check the Ac and get an opinion on the stains in the car. The cost to fix the AC was over $1000 and the mechanic said the stain definitely looks like blood and they should have told us if it was and cleaned it due to bio hazard. Little did we know a few hours later the dealer ship would call us back that we need to go sign the contract over again because the 1st one was voided by the bank. We used that voided contract as a sign that we need to just give it back and get back our money. Less than 24 hrs with the car we was driving it back. We get up there and they thought we just going to resign the paperwork work but my husband stopped them and said sorry but we don't want it. They seemed disappointed and asked why and that's when we said the car is really dirty looks to have blood on the car and the AC doesn't work and the cost was over $1000 to fix. We said no we don't want it and they said well you a can return the car but you won't get the deposit cause we signed the contract. That's when we said well the contract technically isn't sign. It was voided so there is no contract. That's when they said no no we want to make yall happy. We will replace the whole inside and fix the AC for yall. Again we decided okay we will take the car if they fix the AC and replace the interior. But we will NOT sign the new contract until it's done and we see the car. They agreed It's now a week later and they are ready to draft up the paperwork. After long time to think about this deal my husband apologized and said we decided not to take the car and asked for the refund on the deposit. They said NO we will not refund you anything because of all the work they offered to put in the car. We explained to them that all they did was going to need to be done to sell the car for the price they was asking for it. And they pretty much screw yall. Yall won't be getting a refund. So now we are negative 1000 and we have no car. They made money off of us just like that and have no remorse stealing from good people

    Auto Capital

    Auto Capital

    2.6
    (15 reviews)

    Auto Capital dealership is a well kept and well maintained business. Their inventory is top of the…read moreline. Every staff member was very cordial and friendly. My sales representative, Calvin, went above and beyond to make sure that I was able to drive away a happy customer. He was able to clear my concerns on the vehicle that I was looking to purchase and Calvin was very positive throughout the process. Keep up the good work Calvin.

    Update: the dealer commented on other review and claims the f.e. paint damage was caused by wrap…read moreremoval, and this is plausible, but was not disclosed in my initial inquiry nor when talking to the salesman in my in-person visit. This also can't explain the severe headlight damage, which the dealer hasn't addressed, and can't be accounted for by the vehicle's history, the reported minimal standard service, reported 1 owner and less than 7k miles. I contacted 4 reputable local mechanics and each declined to inspect the vehicle onsite, all citing concerns that a dealer-controlled onsite inspection can inhibit the mechanic's ability to give a transparent and fair inspection. I should have included their offer in my review, but on Google I was out of space. Lastly I'd like to point out the fact that a car sitting for over 16 years will experience worse wear than car driven lightly over that entire time. This car is 100% an attempted flip. To owner: thank you for your time, but we were treated much better at Earth Motors in Carrolton, who kindly allowed both a test drive and PPI for a 2011 Lotus Evora with slightly more miles and a much better overall condition. Updates below were for brevity. Dealer behaves like a stereotypical shady used car lot. I ultimately walked out disappointed with the experience and suggest avoiding this location. In short: avoid Auto Capital USA at all costs. Research shows they have a long history of customers experiencing mechanical failure shortly after driving off the lot & poor experiences. I set up an appointment, arrived early, dressed well and acted politely. I asked the 1st salesman I spoke to for a third party pre-purchase inspection at my cost and my risk for damages as a condition for negotiating. I was given the standard authority shuffle, eventually being told by the assistant and general manager that the owner has a hard policy against allowing vehicles off premises to have third party inspections. This is not a normal policy no matter what anyone tells you. A PPI by a mechanic of your choice at your own cost and risk, or guaranteed Post-Purchase limited inspection warrantty is a must have for uncertified used vehicles to ensure buyer peace of mind. It is common and basic due diligence. The assistant manager played friendly, and the general manager played stern. They played the experience card on me, which is designed to play as a soft condescention. While speaking, the GM got close up in my personal space to talk to me. Additionally the entire sales group hovered to witness. Both are comon tactics meant to make you uncomfortable. The initial sales guy I talked to was ok, but Christopher, the salesman I had an appointment with was late to my appointment by almost 15 minutes. When I asked to speak with the owner about making an exception to the policy, and even offering written guarantee of collateral, the general manager told me, "I enforce the policy" and ignored further attempts to negotiate for a PPI. They offerred, twice, to have their mechanic to walk me through a pre-purchase inspection, but their mechanic is, at the end of the day, either an employee or business partner and has no incentive to give an honest or accurate inspection for a potential customer. Any dealership that won't allow you to have a PPI, done by a mechanic of your choice, or offer a limited warranty for post-purchase inspection on a non-certified used vehicle is shady. The entire experience was comically bad and only sent up red flags. As I stated, I arrived eary. I had a few minutes to give the car a thorough visual inspection. The White 2010 Lotus Evora shows signs of damage and undocumented repairs to the front end, including pitting and scrapes that were filled and painted. Some portion of the front end has been resprayed, and the color is slightly off. The official CARFAX report shows no reporting accidents or repairs, but there was definitely some kind of an accident at highway speed involving gravel or small rocks that was not claimed, and the service to repair wasn't logged with the VIN. The headlights are the biggest giveaway of severe damage. The edges have deep pitting/gouging consistent with rock damage/scraping against a hard surface, which is highly odd for the very low mileage of the vehicle. The lenses have been sanded smooth and badly polished/sealed to avoid replacing the headlight housings. It is a poor repair, at best, and at worst an intentional coverup. Wouldn't even pay 15 let alone high end asking price, no matter how nice the interior is or how low the miles are.

    Neighborhood Autos - autoloanproviders - Updated August 2026

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