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    Neighborhood Plumber

    4.7 (11 reviews)
    Closed 6:00 am - 6:00 pm

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    Plumbing inspection

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    Review Highlights - Neighborhood Plumber

    Forrest took a look while I was at work and sent me an estimate that night 1/3 of what the competition waned for the job.

    Mentioned in 3 reviews

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    Complete Water Systems

    Complete Water Systems

    (105 reviews)

    EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

    Danny was out to change my water filter. He was extremely friendly, personable, and answered all…read moreof my questions. He arrived on time and did a very thorough job. In addition to changing my water filter, he checked the water pressure and did some other water tests. As he was doing the tests, he explained to me everything he was doing. Also, this company is easy to get a hold of by phone, and the office staff is very friendly and helpful.

    AquaZona Kinetico of Phoenix

    AquaZona Kinetico of Phoenix

    (113 reviews)

    Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

    This review is being written 10 years after I bought my first Soft Water / RO system from Kinetico…read more It is not about the product or how well it worked when it was first installed. It's about the predatory upsell they do when things go wrong, and about the lies they tell when all you're trying to do is get things fixed. When I bought the system I bought top of the line, that fits the size of my house. 10 years ago the whole thing cost just under $5K. Fast forward to 6 years later when I had water leaking from the base. I called and had Kinetico and had them come out to fix it. After the inspection Mike Maddox, the GM called me. He told me they no longer sold the type of system I had and sold me a 'new' tank for the salt (because the other one couldn't be repaired). The tank I original got held 3, 40 lb bags of salt. This new one had a much smaller tank as they 'don't make them that big anymore'. I was also offered a 10-year warranty on this new tank/system. Because he was so nice, apologetic and offered me a 10-year warranty I went ahead and spent another $750 to replace the tank with this newer one. Fast forward to 2026. I started losing water pressure when the dishwasher or washer was running. The plumber was out and told me that it was the soft water system; a filter had torn and I had resin all over the place. I called Kinetico and asked to speak to the Service Dept. I spoke with the lady and requested a service call. She reviewed my file and said "Oh, you have a 10-year warranty so this will only cost you to have the service call and to replace the filters on the RO system" The service call was set up.. Kinetico confirmed the resin was the problem and advised that they could clean it up and sell me a Chlorinator for $1K. The repair man and I went back and forth on this because I had a 10-year warranty. He said I never had a Chlorinator. Needless to say, I was pretty unhappy with this news. After I calmed down (a month later) I called Kinetico to set up the Chlorinator install. I asked for Service and when they pulled my account up they transferred me to Mike Maddox (without my asking to be transferred or even speak to the GM. He pulled up my account and then told me I do not have a 10-year warranty. He then told me he had to pull my paperwork from the original sale (all he could see was the history from 5 years ago) to see what system I had originally bought. When we spoke (some 20 minutes later) here is what he told me; 1. He was surprised that I had a tank the size I currently do, because it wouldn't support my house size 2. That the tank they sold me 5 years ago has been out of production for 10 years 3. That the tank they sold me was refurbished 4. That I had declined the Chlorinator when I bought the first system 5. That I declined it with the second tank 6. That the Chlorinator would not work with such a small tank 7. That I should spend another $5600 to replace my current tank system and get a Chlorinator + a 10-year warranty because it comes with the new system 8. They do not offer 10-year warranties on anything except the RO system I have 9. That the gal in service that said I had a 10-year warranty 'doesn't know what they were talking about' 10. And that my memory is bad Now, I am not saying that I am 100% with everything again, but he implied that I was 100% wrong. Every time something goes wrong with what's in the garage, I get transferred to him (he's the same guy I dealt with 5 years ago). I have never heard the word Chlorinator before July. If I had been offered it I either would have put it on the system if advised too, unless I was told I wouldn't really need it. I don't just spend that kind of money on my house without expectations. He is predatory upselling stuff when things break and lying to get the buy in. When I paid for this 10 years ago, the service was great. Replacing the tank with a newer version that required less garage space and less sale, I did that because I loved the system and he was nice enough to offer me a deal and a 10-year warranty. When I finally bit the bullet to spend $1K on the Chlorinator so I could have soft water again, the arrogance and lies and talking down to me and about his staff is unacceptable. I never even asked to speak to him but he's told me the Chlorinator probably won't work for the system I have now. Right now, I have no soft water, and I do not want to speak to him again and I know if I have other companies out to quote me for the fix I'm just going to be irritated with all of it, all over again.

    Neighborhood Plumber - plumbing - Updated September 2026

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