this was like a 1 star experience…read more Tech came out on 6/24 for a clogged Condensate Drain Line. I confirmed if I could pay with cash, they said yes in the text messages and proceeded to send out a technician that didn't have $40 in change. I go to pay the $240 bill with 3 one hundred dollar bills and the guy acts like it's a hassle to give me change like wtf bro lol Just 2 20 dollar bills and we would've be okay. you don't carry $40? Like what do you do when you need gas in your car and the card reader is down? They said they could take the extra money and cut me a check (which seems like a lot of effort to me) but they couldn't drive 20 seconds to the nearest corner store and just break the cash? In my opinion, technicians should be carrying like $40 - $50 bucks of cash on time for those customers that still pay with cash because they don't want their credit card number out there like that. Because if you give your credit card to everyone then it's more likely to be found in a data breach. They were not willing to drive 30 seconds to the nearest store to break change either. Okay, kinda odd. I couldn't drive myself since I'm on medication that might affect my ability to safely operate a vehicle at this time. So I ended up paying "extra" for the guy to use one of my air conditioner cleaners to clean the inside of the unit. I paid like $300 for this , it included him using one of my chemical cleaners to clean some stuff. The house smelled all day long from all the cleaning products. I wasn't properly educated or informed this might be a possibility so that was a surprise too. I would've politely declined and said no if I had known I'd be breathing in this odd chemical smell during the harsh Arizona summer. Also I definitely feel like these guys are gonna upsell you some special UV light to clean your air like cmon bro that shit doesn't even work these guys tried hitting me with a $1500 service like brother I called you to get the water out of my unit lol So honestly I feel like there's cheaper options out there so you should always do your own research. Won't be calling again. 1 star

A good friend of mine had used this company successfully for several plumbing issues. I had a…read morenumber of items that needed attention so I had one of their technicians come to our house and do a plumbing inspection and develop an estimate. We scheduled an entire day for the work. It took about 11 hours, at times with 2 plumbers. So glad I chose Deer Valley Plumbing!

I'm grateful to be able to write this review for American. I would enthusiastically recommend this…read morecompany to anyone looking for HVAC service. I got several quotes to replace my AC. I was referred to American by a friend, and they hit the ball out of the park at every customer touchpoint. I had the pleasure of working with Curtis first. He came to my home to give me a quote, and the thing I appreciated the most was that I never felt like he was trying to oversell me. He provided me with education, walked me through all my options, and gave me his honest opinion about what I truly needed versus what would be "nice to have." In an industry where most consultants are concerned about their commissions, Curtis made me feel like he was genuinely concerned about my needs, my pocketbook, and my satisfaction with my purchase. This is how you secure a customer for life. I was also extremely pleased with my installation team. I would like to give special thanks to Angel and Evan. These two were warm, respectful, and professional. They were sensitive to the fact I was working from home during the install, and they made every effort to allow me to do my thing while they did theirs. Angel did an awesome job correcting some issues he found in my attic. He shared pictures of his work and the quality really shone through. I feel confident that my system will live through many scorching AZ summers. In addition to the care I received from these hardworking techs, I was also super pleased that American offers interest-free financing for qualified customers. Obviously a new system is a huge investment. Having the option to make payments helps me balance this major purchase with my other priorities. I can only speak for my experience with their HVAC team, but based on that experience alone, I will be using American for all my plumbing and air needs. Please accept my heartfelt thanks for all your work. This company is truly amazing.

This company is garbage. First we bought an air conditioner from them. They told us they were going…read moreto warranty it. It was never completed. Once we had issues and contacted them for replacements, there was no warranty on file in order to have our items replaced. They mandated that we did all work through them and they would cover it but then when we try to schedule them they were impossible to get out to our place. They booked us an appointment about 6 weeks out and minutes before the appointment they canceled on us and said we were on a priority. Poor management, poor service, save yourself the trouble and go somewhere else

I've used Yelp Projects a few times now and I'm always impressed with how helpful it is. This time…read moreI needed help fixing a leak in my home's exterior main water line, and Yelp helped me find a few reliable plumbing companies. I received several responses with quotes, and Desert Water Plumbing and Rooter was the first company to reach out. I contacted them around 5 PM on Wednesday, and they were able to schedule a free estimate for Friday. Dan Burke showed up right on time. He was professional, efficient, and easy to talk to. Like the other companies I spoke with, he recommended repiping as the best solution for the long run. He gave me an estimate for the project and also mentioned that if the office couldn't schedule the repair on Monday, he could stop by to do a quick temporary fix to stop the leak and then come back when they could finish the job. I really appreciated that because I don't like wasting water. The price Dan quoted was also very reasonable compared to the other companies. After thinking it over, I decided to go with Desert Water Plumbing and Rooter and called the office to schedule the appointment. They weren't able to do the repipe on Monday but scheduled it for Tuesday. Dan did come by on Monday to help temporarily stop the leak. Then he and his team came back Tuesday morning and started the project. Everything went smoothly. My house now has a new pipe, no more leaking, and it feels great knowing the issue is fixed. I'm glad I found a plumbing company I can trust.

SUPER QUICK, BEST PRICE, PROFESSIONAL, & RELIABLE ( I honestly scored)!!!…read moreWow! Unbelievable how this company is ON IT!!! Sent in my inquiry and within minutes (literally) they replied! Sent a technician out the very next day and called right away to give me both a verbal/ written quote. After getting a few other quotes, these guys were DEFINITELY the most fair priced so we went with them. Came out on a Saturday to do the work, which was extra convenient for us. They were so well priced we added another service! Ended up getting a leaky valve replaced and got our tankless water heater flushed for an amazing price. CONSIDER THIS COMPANY FOR YOUR HOME PLUMBING REPAIR NECESSITIES. Will definitely be using them again in the future. THEY TRULY ARE AN AMAZING BUSINESS. Wish more businesses were held to these kind of standards.

Quality work completed quickly and professionally for a reasonable price--can't ask for much more…read more David installed a new water heater for us same day.

Response time with a quote arrived in under 10 minutes. Price was AWESOME! They showed up early…read more Install was simple and no mess was left behind. Install tech was friendly and professional. I would call these guys every time!

I recently had my AC compressor serviced and a water faucet replaced, and I couldn't be happier…read morewith the results. The technician was professional, knowledgeable, and arrived on time. They quickly diagnosed the AC issue, completed the service efficiently, and had everything running perfectly again. The faucet replacement was done with great attention to detail, leaving everything clean and working flawlessly. The quality of workmanship and customer service were excellent from start to finish. I highly recommend them to anyone needing HVAC or plumbing repairs. Great work and a great experience overall!

I scheduled an appointment, took time off work, they cancelled at the appointed time! They asked to…read morereschedule because of "no cool" emergency calls, which is completely understandable. However, people have lives and schedules just like they do as a business. It was unprofessional to cancel my first appointment with a company I would more than likely have service my house from here on out. They offered to come out between 9am and 11am, but as I said, I took time off work for my originally scheduled 8am to 10am window. I said no thank you and explained that I took time off work for the cancelled appointment.

Professional and speedy service, very competitive prices, excellent all around…read more Professional and speedy service, very competitive prices, excellent all around.

Well who wouldn't be the first to know that choosing a plumber is just behind a used house we had…read morean emergency and hauled water for 3- Days. He said it would be few days so we didn't have any choice. But to take what they had to suffer. so in an end in (2-3 hours.) Dave was extremely busy. He made a fast move of the repair. He ways Strives for this excellent outcome. Needless to say, I know jobs can be done right. So does need Head to six over view. But they seem to have the probiem solved!

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Great service! Brynna did a great job explaining the system with no pressure to upsell and awesome…read morefollow up! Kyle arrived early for the install and took the time to do the install right. And, the price was better than competitor offerings. Our 20-year old softener had a sloppy installation with the connection loop going at an angel. Kyle took the previous installed pipes apart and delivered a nice clean install. I love being able to buy local from a company the follows through from the first time I dropped by their office. I strongly recommend using CWS! Once we're ready to replace our RO system, we will definitely call Complete Water Systems.

Adam the service technician was professional and did a great job…read more Lee Pluming & Air provided a detail report when the job was done. I highly recommend this company.

I just had 3 newer AC units inspected this month of June by their technician Weston and I can't…read moresay enough about his outstanding quality of service and how thorough he was including all measurements and reading sent over via email For your records. Thank You Weston