Things started out great! Fast response time. They were able to come the next day to pump me out…read more Showed up in the window provided. Upon arrival he told me that he would pump both tanks out. We had a misunderstanding on what I was paying for, but was resolved. Understand that if youre septic has 2 chambers, effluent side and scrum side, this will most likely be more than the standard rate. That was my misunderstanding. I didn't read my septic details well and was off on the amount of sewage that needed to be pumped. SSB got me pumped out and clean. Thanks SSB!. These guys really care about a getting a good review and it shows. Tidy, clean, and nice folks!!!!

Waking up to water backing up into the shower and coming out of the toilet is every homeowner's…read morenightmare, and that's exactly how our day started. With the septic system completely backed up, we couldn't even run the dishwasher. To make matters worse, it was during a snowstorm and on a weekend. We called that morning, hoping someone might be able to help, and this company absolutely delivered. By 1 PM they already had a crew at our house servicing the septic tank. Considering the conditions and that it was an emergency weekend call, the price was incredibly reasonable. The two technicians who came out were fantastic. They were professional, efficient, and clearly knew exactly what they were doing. They handled a stressful situation with calm confidence and had everything working again much faster than we expected. A special thank you as well to the owner, Mario, who made sure we were taken care of even though it happened to be his birthday. That level of dedication to customers really says a lot about a company. If you ever need septic service, I would highly recommend them without hesitation. They've officially earned a permanent spot on my emergency homeowner contact list.

I highly recommend Anthony and the team of Septic Response for their care and timeliness…read more We had the Septic alarm going off on a weekend. I found them on help and contacted them. Anthony called back shortly and gave me some recommended next steps. He kept me in the loop to assure me of what to expect. His crew came by in a couple of days to find an issue with the pump. They replaced it promptly. We also had them flush the drain field piping. Subsequently, we had a circuit breaker issue. They gave me a reference to an electrician, and we got that fixed shortly. The key thing that stood out throughout my experience is the care Anthony showed toward the problem. I valued that care the most. That was A+.

Septic Response saved the day when water was geysering in our yard this February. Our old company…read more(who we were under a maintenance contract with!) completely missed a clogged filter just a month before. Septic Response came out fast, fixed it right, and took the time to explain everything--something the other company never did. And not to mention great pricing, Super professional, honest, and helpful. We've officially switched our business to them. Highly recommend!

Great communication and was shocked how fast they can pump out both tanks…read more It pays to hire a company with good people and Equipment

From the first contact, this company was friendly, professional, informative, and forthright. They…read morewalked me through what needed to be done, gave me a quote for the possible different issues they could possibly encounter, and scheduled their crews quickly to get things done. Seth and Noah worked through the system methodically, locating and clearing trouble areas until it was working properly. They protected my lawn and planting areas and restored areas where they had to dig to as good as before they came. We are very satisfied with the work, and the cost was a little less than quoted because they didn't have to do as much as they thought they would need to. We're very happy with the entire process.

Jamie (Gary's Son) was wonderful. He got to my septic tank for an urgent pump out with a more than…read morereasonable price (1/2 of what beacon charges)! Knowledgeable, friendly and honest- I'm bummed Im decommissioning my tank and won't be working with Jamie anymore.

Gary's Septic Tank Service could not manage to call me back. I went with someone else, and I'd…read morerecommend you do also.

We have used this company in our homes (different residences) over the past 5 year period and were…read morereferred to them by another very satisfied customer. Their customer service is extremely helpful but most importantly is their top notch service. Daley is especially knowledgeable and helpful - super great guy!! AWESOME BUSINESS!! Highly recommend!!

In King County house sellers are required to have their septic tank system inspected by a King…read moreCounty licensed on-site system maintainer (OSM). We scheduled an inspection with Alberta because their website states that they have licensed OSMs preform the inspections. They sent Daley Paris, who is not a licensed OSM, based on King County's list of OSMs. We looked into his qualifications because he was very high pressure to schedule work to be done by Alberta immediately. To us it raises serious concerns for a company to send out an unlicensed employee who presented himself more like a salesman than an inspector. We then had the inspection done by a company that sent a licensed OSM to preform the inspection. When the report was submitted by Alberta it was signed by Pete Couty who is a licensed OSM, but Pete Couty did not do the inspection or even come to the property.

I recently had a problem that I attempted to correct myself and ended up needing help. My toilet…read morehad a leak because the wax ring was old and falling apart. So naturally, I did some research and ended up contacting Zoom Drain. They wrote me back immediately and were able to send out Jeremy Linson to come out and give me a quote, it was a little spendy, but worth it due to his technical proficiency, expedience, and willingness to spread some knowledge, plus I got hooked up with a minor discount! A big shout out and thank you to Zoom Drain and your tech Jeremy, if I have issues in the future you guys will be my first contact! Thanks You

Great service. I had a septic alarm on a Sunday and Cory came out within the hour. Cory was…read moreawesome. He took time to explain all components and found a quick, easy fix. Price was very reasonable. I would recommend Zoom to anyone looking for plumbing or septic service.

My first pump with Sterling! Russell came out today and gave me beyond stellar service. I know…read morenothing about my septic and because of that I don't feel secure about it. But!!!!!! Russell not only pumped my tank, I mentioned I had root issues- he said I got you. He educated me, showed me how to do a drain field test myself and answered a bunch of pending questions that I've always had. Russell is professional, kind, fast, transparent and so easy to work with. I truly feel like Sterling should be every septic owners go to. They haven't failed me once and I am a picky customer. If I'm paying, I do expect good service but Sterlings service is STELLAR! 5 stars all day long.

We had Sterling come to do our septic check for moving. They reported that we had issues with the…read moremain line to the house and it would cost $5000 and digging up the side of our house. Fortunately, we got two other septic companies to look at the project. We have learned that the main line they scoped is NOT even part of the septic system and did not need to be scoped. So they charged us for unnecessary work. The company we hired to do some recommended work helped us navigate the county offices and saved us several thousand dollars. The cost of having other companies review our project was costly, but there was no destroying our side yard and the final project was much less expensive. I would be wary of hiring them.