If I could give 0 stars I would! Gem was a referral from a family member and they were great…read moreduring the initial sales phase (the money taking phase). Ultimately though we DID NOT have the same experience that our family member did, I guess because we were unhappy with their work product and we had to go back and attempt to take advantage of post-sale service. If you are concerned about your jewelry store standing behind their work, you really should go somewhere else. We went in to have a tension ring re-sized, which they claimed they could do. We paid over $1000 for the resizing, and within 3 months the stone JUST FELL OUT!! Luckily after an hour or so on our hands and knees we found the diamond. We took it back for them fix it, which they did, for another charge of several hundred dollars. Guess what, almost immediately the stone became loose again. I gave them one more chance and to their credit they did not charge for the 3rd try. But within weeks the stone actually FELL OUT again (see picture). I went back in again, frustrated as you can imagine but calm, and they said they would stand behind their work BUT their work WARRANTY DOES NOT COVER THE DIAMOND EVEN IF their work caused the stone to fall out and lost forever! What kind of comfort is that? Are they afraid of their own work product resulting in lost stones apparently? But I digress, Gem now claims that the ring style is the real issue, not their work! They say that tension settings are an inherently unreliable mount. Really? I don't think so because my wife had this same tension ring for over 10 years and experienced absolutely no problems at all. I kept telling them but to no avail, it's not their fault. In the end, I simple asked for my money back because they didn't do what we paid them to do! But, you guessed it, they would not accommodate at all, and had the audacity to tell me to go somewhere else and still kept my money So that is my recommendation to you, GO SOMEWHERE ELSE!! There are dozens of reputable jewelry dealers in the Dallas area that can sell a ring, but only the better establishments stand behind their work, and Gem is NOT one of those retailers.

A few years ago we were looking for a jeweler to replace my engagement ring. We happened to come…read moreacross Gem Classics after lunch. On our first visit, we met Gabe. He was extremely welcoming and knowledgeable. When we got married, he customized my beautiful wedding band and also was able to repair a family heirloom, which was part of my wedding gift. We feel like family on our visits. I highly recommend Gem Classics.

I don't write too many reviews but I felt compelled to let the world know about Golden Jewelry…read moreRepair at the Music City Mall in Lewisville. Based on the reviews I read previously, I knew this was the place to take my Mom for her jewelry repair. David is a kind, friendly and knowledgeable man that learned his craft from his grandfather. He repaired our items at a fair price and was exceptionally timely. The necklaces were not only repaired but also clean and shiny. They looked brand new again! We also met his colleague Tina who greeted us with a friendly smile. This is how business should be done. Come see David and Tina. The shop is located on the second level of the mall directly across from the Food Court.

Great honest business with high quality jewelry repair for a good price, the couple that own It did…read morean amazing job getting my girlfriends ring fixed in less than two hours when It was completely snapped in half for a good price 10/10 would recommend.

I've known about March Jewelers for several years. They've made many custom pieces for me during…read morethis time. The most recent was a two tone white gold and gold bracelet made from a diamond ring belonging to my mother that my dad had made for her. I only had an idea and they took that idea and captured it in a magnificent bracelet all hand made. I was brought to tears with the memories they captured. I'm grateful for every piece they make. I know my memories are forever.

Absolutely Blown Away. I had a completely wild idea of a pendant that i would like. The only thing…read morei had was a picture of some graffiti on a wall that i had found. Instantly, they had ideas left and right.. Put it down on paper, made a mold, and Created a Work of Art. I highly recommend anyone in the market for any type of jewelry to stop by. They even did a couple of repairs to another customer that was there. 5 customer service. Thanks again, I will forever enjoy my pendant

Absolutely the best! Kamram was professional, attentive, patient and trustworthy. I received top…read moredollar for my gold jewelry and appraisals for keepsakes. The jewelry displayed is of beautiful quality some very unique pieces. This is the only place to go for exchange or purchase.

One of the nicest people I've met in Dallas, Texas. They're extremely above board and honest when…read moreit comes to buying or selling antique jewelry, modern jewelry we have an exquisite group of engagement, ring, mountings and loose diamonds so you basically can create your own engagement ring at a-coast that's affordable to you. Usually you walk into a jewelry store and they pull out maybe two trays of rings engagement rings they have the diamonds in them already so if something that your girlfriend enjoys the mounting you can't afford it because the stone that said in there is now a $10,000 stone as we are with these guys, they showed me this selection of diamonds Found one in my price, and then we looked at mountains, found a perfect mountain that my girlfriend loved I loved, and within a day I was able to say will you marry me thank you guys I appreciate all that you've done for me.

They Never cease to amaze me with the level of service and friendliness. Came in for another…read morerepair. This time a lobster claw for my necklace and to check and adjust prongs on my wedding band. Trusted is how best to describe my experience.

In my experience, the experience at Southlake Jewelers has been very customer-focused and friendly…read more I've have several minor services done there - from watch battery replacements to band adjustments to a wedding ring repair. While these weren't expensive purchases, I always felt like they welcomed my business. Very glad I found them.

I've been to a lot of jewelry stores, and Pete Sendejo at Oro Fino is probably the nicest I've ever…read moredealt with. Excellent selection of rings, especially Masonic rings. Great antique pocket and wrist watch selection as well. There is also some very nice beaded and stone jewelry, perfect for my wife! I would recommend it to anyone!

My fiance gave me a very unique (and of course lovely!) engagement ring and after going to all the…read moremajor jewelry stores, I discovered that I would need a custom wedding band. I came to Oro Fino and met with Pete, the store owner about what I wanted...my "vision." He custom shaped the gold to fit around my band perfectly, when I picked it up I didn't want to take it off! Pete did an amazing job and put a lot of care into his work. Knowing that I was happy made him happy as well. I will be back and would recommend him to anyone, especially if you want something that won't be the same thing as what everyone else has. My band is awesome, I can't wait until my wedding day when I get to wear it all the time!

We had an incredible experience working with this jewelry company. My husband first purchased a…read morewatch here, and after such great service we returned for a custom engagement ring upgrade.. all while living in another state. I never saw the ring in person until it arrived, and the entire process could not have been easier. From selecting the diamond to designing the setting, everything was simple, clear, and stress-free. They were patient with our design tweaks, sent multiple picture and video updates throughout the process, and shared a final video before shipping (which was also incredibly fast!). Their communication was excellent, and every single person we worked with was professional, kind, and genuinely invested in getting it right. The final piece is absolutely stunning. We'll definitely be using them again in the future. Truly nothing but wonderful things to say about the quality, craftsmanship, and overall experience! 12/10!

If you enjoy fine jewelry but need expert advice in style and investment, you are doing yourself a…read moredisservice if you don't get to know Avi and family. With unbeatable prices and personal service, you will not be disappointed.

I first learned of this business when someone (who shall remain nameless :0) ) bought me a ring…read morefrom this establishment. This ring was custom made for me and fitted to my ring finger. What I appreciate about this 14k gold ring is that it is a unique piece with diamonds and jewels that are in my favorite color (blue). This ring is one of my favorites not only because it is unique to me but because it was made by local craftsmen and is durable. #supportlocal #diamondsareagirlsbestfriend