This is probably every taxi cab in vegas. But they go the longest way possible. I am a local I know the fastest routes. A place that is 9 minutes away should not cost $30. They hit 15 traffic on the way to the strip and then on the way back when there is no traffic on 15 they went the back way and hit every light. Ridiculous and unethical in my opinion read more

Kudos to Nellis Cab Co., I lost my wallet when I was already at the vegas airport on my way back home. Then the next day they called me saying their cab driver found it on the backseat and turned it in to their lost and found dept. They shipped my wallet back to me free of charge and got it in the mail after 2 days and everything was still intact. Sorry I didn't remember who the cab driver was as well as the cab # but whoever he is thanks so much, you will be blessed in another way. Didn't expect this can still happen nowadays, specially in vegas! If people are honest like this, life would be super easy. Many thanks once again! read more

These guys suck. They went WAY out of their way just to jack up the fare. What should have been a 5 mile trip to our hotel ended up taking 3 times as long and cost $45.00. We didn't realize it until we got to the hotel and looked on the map on our I-phone to see actual route driven versus what it should have been. I assume they are hoping that none of their passengers have a clue. I called the company immediately and the girl acted like I was the first one to complain of such a thing. She suggested that I write a letter to the company. read more

There is no explanation for why my fee came out so why other than the driver taking the long route and wasting time. We were still at the airport and the fee hit $10.00. He then took the freeway which more than doubled the route. The total fee came out to double my return taxi ride. They are taking advantage of people unfamiliar with the area. Shame on them. If you come across their cab, wait for the next one. Plenty of others to help not screw you over. JJ read more

On a recent trip to Las Vegas, we rode in a Nellis Cab Company vehicle to our hotel from the ariport. Being visitors we had no idea that we were being overcharged by the dirver...and he alone not the company.....until we took a return cab drive a few days later from the same hotel back to the airport. The difference between the two fares amounted to approximately $20. We wrote the cab company complete with all the details and our receipts explaining what had happened. In a short two weeks, we received a lovely letter from their Human Resource Manager and a FULL refund for the trip! Obviously the management of this company cannot be with every driver all the time...but their actions exemplified to us that they are indeed a very reputable company! I 'd use them anytime! Peter Foley read more

Took taxi from airport to Bally's at about 11pm on Friday December 11th 2015. Driver did not discuss routes. He took me through the tunnel and round the back of Vegas at a cost of $36. Unsafe driving in the tunnel. With it being a prius I could see a numerical speed display which exceeded 85mph as we were heading past the other cars in the tunnel. I took an uber from the hotel back to the airport. The uber was quicker and cost only $11 and was at a busy time of day. I believe this driver was "long hauling" so I have disputed via my credit card company. But in general I would avoid cabs from the airport and will be going with uber or lyft in future. read more

Had a little mixup with one of the cab drivers. Things happen. Mistakes are made... Cora in the HR department really made things right and went above and beyond for me tho. It's nice knowing that Nellis Cab Company has an HR department actively communicating with customers, investigating certain situations and doing the right thing even tho it's hard with money being involved. I'll use Nellis Cab service again and would recommend this company to others because of the peace of mind the HR department provides for their customers in case of unfortunate situations. read more

Took a Nellis Cab from the Luxor to the airport. The driver was fairly curt. When we arrived he was annoyed we would need a receipt, and told us our 26% tip was cheap and refused to make change. He suddenly found himself with a 10% tip, at which point he called my husband a "fucking dick" and peeled out. Classy guy. read more

Getting a cab from McCarran to 4 Seasons. You don't have much of a choice for cabs once you in the taxi line outside the terminal. The cab ride was $25.50 (we took the tunnel and not the strip) and he bumped up his tip from the $2 I added to the credit card charge to $5. Next time I'm paying cash. read more

cab# 773 drove extremely aggressively, swerving in and out of traffic and speeding very fast. made multiple comments about the speed then had to blatantly ask him to slow down. read more

Worst cab driver ever #608. Took the long way to Flamingo. Cost us $40 on Saturday night @ 11 p.m. Will try to avoid this company Very disappointed. Was out 6th time to Vegas read more

Cab 763 , Nellis Co , picked up at Venetian , 6-13-19 4:30 am , This driver took freeway , and longest route possible to get me to the Airport, I confronted her and she said construction issues, I was there for 6 days , rented car , and been to Vegas 20 Times , and know the routes , always paid $18 to 23 dollars , this pc. Shit driver ran it up to 32.79 and I confronted her again , telling her she purposely ran it up to screw me . Than she says I'm just mad cause I lost all my money . Which i didn't , told her , mad cause you ripped me off , your talking to experience traveler of. Vegas . This company had 2 stars with all kinds of complaints for this same reason. I filed complaint with , Taxi cab authority , of Vegas very nice lady , and they will file a complain . She says most don't know better and half I called !! read more

Wonderful, professional staffing. I actually left my messenger bag in their bag rushing to catch a plane. And they were prompt in contacting me and shipping it to my job. Fabulous front office!! read more

Took a cab from the airport to Henderson. Driver's last name was Chen. Awful just awful. The driving tactics remain the same no matter what country you're in. Fast, slow, fast slow. On and off the gas pedal to increase the cost of the fare. I wish drivers understood this is counterproductive to a good tip. I'm not giving you more money because you're being a jerk driver and increasing my price. Not to mention the lack of AC you wanted to turn on. I'd hate to see what the maintenance costs are on cars driven this way. read more

Terrible service, we were ripped off by cab # 522 who added 20% to the meter total telling us there were extra fees. Then he started the meter over to take us to the other terminal and charged us another 20% on top of the meter. I intend to make sure this person is fired before I am finished with them. Please contact the Better Business http://www.bbb.org/ to report these awful people read more

The lady that answers the phone is nice, but there is a guy that answers that seems like he hates life. There's always an excuse as to why he can't get a taxi to our establishment in a timely manner. He always claims it is shift change or something else. Does your management not know how to schedule appropriately so that taxis can be out on the road while others are exchanging the cars? Maybe I'm confused about how your only job is transportation, but you can't seem to get that right. He ends up sending someone really late and by that time, the guests have gotten frustrated and started walking while I am here to argue with the person about how they dropped the ball and that it isn't our fault. I'm sending that man a coupon for a free hug because he needs it!! Get it together, Nellis Cab!! read more

I hadn't ever needed to take a cab as I have my own car, but believe me when I say I've had more than my share of bad encounters with cab drivers and recently with cab #772 on busy Las Vegas Blvd where the driver insisted on pressing their front bumper so close almost into my driver door and then cut me off and speed away. "Great company" full of shitty drivers. read more

I'd just take LYFT instead they take you the long way and way over charge you the company says they'll investigate but that how they make their money so I doubt it will come of anything read more

Horrible ride is all I can say! Gosh. Taxi driver frank get a different job!

Our Cab driver was awesome! My Mom, two of my friends and I needed a cab ride to Rock in Rio... Called ahead and ordered the Cab who got us there fast and dropped us off right at the VIP entrance. From the call in to the drop off our experience was perfect. For all who complain about the driver taking the long way, the driver is choosing the route with less traffic to get where you're going faster. They don't make money from that extra .15 miles out of the way like you think, they make money by getting you from A to B and picking up another ride. If you need the driver to slow down, simply ask politely and they will. It's a faithful ride when you're not able and I really like using this company! read more

They hire some very unsafe drivers. Had one tailgate me doing between 90-100 mph on westbound 215 before airport exit flashing his lights at me. This occurred last night Monday October 19th at approximately 9:15 pm. Nellis cab NO. 721. Tailgates me doing way over speed limit then comes flying around me at at least 100mph. Then comes back into my lane cutting me off narrowly missing the front end of my car by less than 6 inches then proceeds to repeatedly brake check me like I did something wrong. My girlfriend who was in passenger seat immediately tried to get the number and information off the side of the cab to notify both Nevada Highway patrol as well as the company of this seriously unsafe and crazy driver. We were able to get the company and the cab number (721). When he noticed us trying to get the information off his car he then speeds to above 100mph and cuts across three lanes of traffic causing multiple vehicles to have to swerve out of his way. Highway patrol was looking for him and I intend to make a complaint with the taxicab authority as well. I can only hope highway patrol caught up to him and hopefully he didn't have any passengers driving that way. read more

Best cab ride in Vegas. The driver took me straight to the airport. The conversation was very nice and respectful. Thank you Pedro for getting me to the airport safe and in time. He was very friendly and had great ideas for my next Vegas trip. And his cab smells so nice and the a/c was nice and comfortable. read more

The driver didn't say a word to me the entire ride, and I was way overcharged. (He took the long route through the tunnel.) It cost me $30 to get to the Mandalay Bay from the airport, which is the closest hotel. (My taxi back to the airport was $21 with a different company.) When I asked for a receipt, they said they were out of paper. I am so disappointed. This was the worst taxi experience of the entire trip for me. read more

I am sure there are some honest drivers with this company but I didn't get one. My driver was nice, I asked him not to take the highway which adds $12 to the fare from the airport. It was $17 to the Venetian. I added 20% tip and the $3.00 credit card fee. I also gave him $3 cash tip for helping me with my bag while I was on the phone. I guess that wasn't enough because he added another $40 to my card I guess. I was charged $63.40 for that short ride. My cab was #548. read more

Terrible, took us onto the freeway for a $35 cab rode to the airport. Would not recommend.

I wish I could give 1/2 star, that would be only because I arrived at my destination. Was picked up by cab #508, guy didn't help with my luggage AT ALL, either picking up or dropping off. He didn't get out of cab to open the trunk, very odd service to me. I understand why cab companies don't want uber in their territory. read more

Omg these guys were so nice. I left my wallet in the cab and was losing my mind. They tracked down the driver and got it back to me at the airport. I. Oils to thank them enough. So helpful and the driver was very sweet. read more

worst compay ever. rude drivers and even more rude dispatch. Barry in dispatch needs some people skills training.. take your business elswhere read more

Picked us up at the Airport and took us to Mandalay Bay. The long way through tunnel and on the freeway. The normally $16 fare was $27 by the time he got us there. I chewed him out and gave him $16. I have since read several reviews on NELLIS ripping people off in Vegas. I avoided them for the rest of the trip and no problems. read more

Sorry to disagree with a lot of people, but I had an excellent experience with Nellis Cab. I had to go from Greyhound Bus on Main to the Riviera and a Nellis cab happened to show up while I was waiting for one of his competitors. The cabbie provided excellent service at a very reasonable price and I will use them again upon my departure from Vegas. read more

Just want to thank Nellis Cab..Sorry but did not Know cab #. I dropped my phone in the cab on my way to the airport. The driver turned in my phone to the office. The office (Minh), tried to get in touch with a contact on my phone. That contact called me, I called Nellis Cab, got in touch with Minh. Per Minh, they had my phone and they sent it to me FREE OF CHARGE. I got my phone back...THANK YOU NELLIS CAB..ESP THE CAB DRIVER.... read more

i took a taxi from las vegas airport terminal 1 to mgm the driver was start driving from 215 and not from tropicana. i ashed him why are you doing that and he said that there are only one lane in tropicana. as i know it is not i told him that i am a local and i know the way and asked him to go thru tropicana. this guy is making bad name to us in face of our tourist. you must take him out of the cab i don't know his name but the cab no is 98b-781 and cab number 734 it was 1:45 pm and he drooped me at mgm at 2:00 pm read more

I was recently in Vegas with my sisters and we had Jerry Doyle as our cab driver. We had to do some running around back and forth basically up and down the strip and he was so friendly and patient with us. It was a stressful situation and he really helped make it easier. read more

My husband and I went to Vegas for our honeymoon. Our first cab ride ever was with Nellis Cab Company. The BEST experience. Because we have never been to Vegas the cab driver was so friendly and told us a bunch of great places to go on the strip. On top of that he had great stories about the history of Las Vegas. The cab driver made sure we were comfortable and assisted us with our bags. We will never ride with any other cab company! AMAZING! read more

I'll be honest...my experience with Nellis Cab Company did not start out on the best foot. What should have been a 15 minute cab ride turned out to be over 40 minutes long when my cab driver got lost and drove us all around Las Vegas... with the meter running. After paying for the ride I immediately called the company and explained my situation. A few days later I received an email saying they were essentially giving me the ride for free because of the cab driver's mistake! What great customer service. Everyone I spoke with was friendly and I appreciate that I didn't have to jump through a bunch of hoops. I appreciate how apologetic Nellis Cab Company was and how they were able to turn the experience around for me. Thank you! read more

I carelessly left my computer in the cab and had no way to identify the company or the cab. Luckily, my hotel had me on security footage and was able to identify it. I contacted Nellis and they packaged it well, and sent it promptly. I am very grateful the way they handled a stressful situation. read more

It was the most terrifying experience I've ever had in my life. I travel to LV often & we took a cab from a hotel to our hotel the Westgate, we got in & my best friends boyfriend got in the front and me and my best friend in the back. He noticed he took a wrong turn, so he pulled up a map. The driver literally pulled over in an alley and turned to him & asked what he was doing... Her boyfriend asked back if he wasn't acceptable to look at a map, and the driver asked "what, you don't trust me?!" My friend just kept asking why he wasn't able to look at a map, due to the fact that we knew he didn't map a correct turn. After he finally just accepted it, the driver literally went 60-65mph in a 45. It was extremely uncomfortable. The entire situation made us feel extremely unsafe and in danger to be completely honest. I absolutely did not want to pay the bill, I did not feel as if I received an honest service as should be provided but we didn't want anymore issues with the driver. It definitely made getting into a cab the rest of the trip a little tense.... Beware of drive 0722. * I only gave one star because I had to. My experience was less than that. read more

Horrible service. I live here in Las Vegas and have called this taxi service many of times and they never have any taxis available. UBER!

I guess I'm forced to give it a star! it doesn't even deserve that. Way to long to retype but here's the written complaint I filed with the company (check in later to see how the respond). Hello, on Saturday April 2nd I rode in a cab #670. I had a nice ride untill it became time to pay. my total with tax included was 10$ and some change (I know the drivers don't carry lose change). I paid my bill with a 20$ bill. so rightfully I was due 9$ or so. when I handed him the 20$ bill he looked at me and we had a moment of awkward silence and he wasn't getting my change. so I said "can I have my change please?" He looked at me and scrunched up his face and said "what! you really need change? your not going to tip me?!" I told him to give me my change because he still wasn't moving to get it for me. after a little more arguing he tries to hand me 7$ which was not my correct change. at this point to feel like he is trying to rob me and take advantage of 3 women. I'm pissed and everyone is yelling he tells me "I gave you 7$ because your going to tip me!" I don't have to tip you it's a choice, and I used to be a server so I planned on tipping untill this. after a few more moments of him refusing to give me my money. my sister snatched my 20$ back out of his hands, because he is trying to steal from us. she told him give her the change and you can have your cable fair back. the whole incident the spilled outside of the car. it then went on for about 5 more minutes before he gave me my change. the only reason he gave the change and police were not involved was because a nother car driver came and helped me thank god. The other cable driver told him he was wrong and to give the change. Now here's the bigger picture of what happened. This company is based in vegas were a lot of people are drunk out their minds or tourist. Some of those tourist I'm sure don't know American money very well. So when a drunk or someone who is unfamiliar gets in this man's car and make a mistake with their money, HE IS TAKING IT STEALING PEOPLE'S HARD EARNED MONEY! this man is an opportunist who will take from people! read more

If cab number 546 pulls up, wait for the next cab!! I have never experienced a more reckless driver in my life -- speeding, violently switching between lanes, jerking the car around. We asked the driver to slow down, and his response was that if we didn't like his driving, he could turn around and take us back to the hotel (of course he turned around to say this us, and we had to ask him to turn around and watch the road). He then proceeded to drive unreasonably slow in the left lane, despite other cars honking at him. To make matters worse, over this course of this ride, our driver ate an ice cream, finished a couple bottles of water and was on his cell phone... Terrifying. read more