I had a great experience with BERGEY'S Chrysler Jeep Dodge Ram Service Center. I was a walk-in…read morecustomer on a busy day, and even though they were clearly packed, the staff still took the time to give me an honest estimate for both when my vehicle would be brought in and how long the repair itself would take. They ended up hitting both timelines almost exactly(understandably difficult to accomplish with an unexpected customer and an already busy schedule), which I truly appreciated. I also arrived later in the morning than I wanted because another dealership had already turned me away because they were closed on Saturdays...(another Dodge dealership located in Lansdale, no posted service center hours!), so I was expecting another frustrating experience. Instead, BERGEY'S got me in, communicated clearly, and treated me professionally from start to finish. It's refreshing to find a service department that respects your time and does what they say they're going to do.

Went to look at a used vehicle for our daughter. Initial experience was good, made an appointment…read morewith sales, we showed up on time and the vehicle was ready and waiting for us. When it came time to talk price, things went south quickly. I have never been treated so poorly and made to feel insignificant and not worth the salesman's time. We started with a standard 10% off the asking price and the salesman said they would never go for that. We then asked for them to give us more on our trade in, same answer. Then things went real bad. The salesman degrading us telling us that they would be more interested if we were trading in a Tesla or a Mercedes. We were looking at a 10 yo Jeep. If I could afford those vehicles, I wouldn't really have been trying to buy a used Jeep! Then he went to the pressure of other people are looking at it and are interested so they don't have to talk to us about any other price. We told him we were ready to buy, but asked work with us on the pricing and conceded our ask to them coming off $1200 in the total deal. At that point we are maybe 2% discount from their asking price and trade offer. Sales literally said no wouldn't even ask the sales manager and said he'd let the vehicle sit on their lot for 60-90 days before he would come off any thing. We then left. Oh and I checked the website later and the vehicle is still on the lot for sale. So if you go here, understand they won't work with you on price and will make you feel insignificant to their business. Not sure how they make their money, but I would have thought selling cars was part of their bisiness!

Copy of what I sent to the VP of the dealership: I just…read morewanted to send you a quick note of gratitude for a job well done by Kevin Solly and Peter Croyle. I contacted your dealership on Thursday with some very specific requests and questions after having another dealer essentially try a bate and switch after wasting a bunch of my time. I first spoke with Kevin at your dealership who listened, answered my questions, made me feel re-assured and then transferred me to Peter for some finance questions. Peter was also very friendly, thorough and was quick to help. Peter called me back in an hour after exploring options for me and explained the basics of the offer and I agreed to come in Saturday, February 1, 2020. When we arrived, we were pleasantly greeted by all and what I was told on the phone remained true in person. Kevin was thorough in getting everything set up in the car and teaching us. Peter was again friendly and funny and a genuinely great person to deal with. All in all, we were in the dealership for a relatively short period of time because Kevin and Peter held true to their word and I just wanted to say thank you! These gentleman deserve a big kudos and a high five for being great people and representing your dealership well.

"William, we are here for you and your Sierra as long as you are an owner."…read more This certainly wasn't true in my case. I bought a brand new GMC truck from them in 2018 and when it almost caught fire from a rear window defrost electrical short (that shattered my rear window and put my daughter in harm's way), I reached out to my "Bergey Family" and they say "sorry, but there aren't any open recalls so there's nothing we can do." Some family! Don't believe all their nonsense. Just another dealership that cares about their bottom line and nothing else.

Thank you. Kevin Clouser for all your help with my old car to the new car. You made it very easy to…read moredo this.

I had an awful service experience at A&T Subaru. I had taken my car in for a basic oil change,…read morestate inspection and review of TSBs. I had a scheduled appointment for Friday at 945am. They didn't even look at my car until some point late Saturday (beyond when I could pick it up) and were still "finishing it up" Monday morning. They stated that they "misplaced my paperwork". Poor communication. They also wrote my paperwork up incorrectly and tried to charge me $300 for work I did not need. They eventually made the whole appointment free, but I have a bad taste in my mouth. I have since taken my car elsewhere and confirmed that the "dead battery" is completely healthy. It's obvious to me that A&T Subaru does NOT value my business, my time or me as a customer. They disappointed me at every step of this process and I feel very much taken advantage of, when I took my car there in good faith. I won't be taking any vehicles there for service and will choose to purchase vehicles elsewhere in the future. A&T Subaru does not represent the values or character of the Subaru brand that I've known and driven for the last 15+ years.

We got a Toyota, and the car is running well. We had a minor issue, and Brian Nickett was helpful…read morein solving it. We highly recommend Carshop in Hatfield; their cars are worth the price, and their customer service is nice.

We just bought a car at Carshop. EVERYONE there is: respectful, kind, professional, gifted craft…read morepeople who enjoy the work they have perfected. The horror of buying a vehicle (especially on Halloween) was replaced by quality people who know their trade. Thank you!

I recently purchased a 2010 Ford Explorer. The vehicle was online for $14700. I took it for a test…read moredrive and said I really like it and Lisa took off another 700 and I paid wholesale for this explorer! I am so excited they give lifetime inspections also! 5 stars! No nonsense. Down to earth people! Thanks Guys!!!!!!

I went here to purchase a vehicle I saw listed on autotrader online for $5900 When I arrived I was…read moregiven the keys and allowed to look the vehicle over, upon inspection I found a sticker price on it for $6900 and after a test drive there was a noise in the rear I wasn't sure about so when I returned I informed them I would like to return with a mechanic friend to have him look at it and I threw out an offer on it. I was told the girl in charge won't be in till 1 anyway. Upon my return we looked into the noise and found the rear to be bad and needed repair ( the vehicle had new inspection which should of never passed in its condition) although the online price was $5900 and the price on the dash was $6900 they agreed to let me have the vehicle for $6400, $500 more than the online price and wouldn't go any lower. (They did agree repair the issue) IF you consider purchasing a vehicle from these people have a qualified mechanic inspect the vehicle and be prepared to pay more than the vehicle is worth.

We had the wonderful experience of purchasing a rare AMG from George, and he treated us with…read moreexceptional care. We took a 3,000-mile road trip back to California without any problems, and Source Auto had thoroughly inspected the vehicle to ensure everything was in perfect condition. We also had the pleasure of speaking with the entire team, and I truly believe they are an honest, hardworking family business. I couldn't ask for a better experience--a 5-star shop in my book!!!

Ricky was very nice and professional. His communication made this process go smoothly. He was quick…read moreto pick up our car and dropped it off safe. I would recommend source one towing to anyone in need.

Contrary to the name [i searched it out of curiosity, since i know some people that work there]…read morethey do NOT sell cars they are a primarily detailing place, with a few custom import parts in the store side of the shop Crestwood is DEFINITELY where i'm taking my cars to get detailed from now on. they three or four stage buff your car [depends on what color it is] vacuum, paint the frame, paint your windshield wipers, shampoo your carpets, and overall make your vehicle SPOTLESS the owner, Joe, is SO nice, and makes it truely a pleasure i personally love Crestwood, and recommend it to everyone.

Went in for a car detail and was quite disappointed on the quality and service at Crestwood. The…read moreowner was rude and it was difficult just to make an appointment with them. They use armour-all on everything which looks like crap hours later. I would not go here pick somewhere else.