We used them to cremate my wife's remains. They have a beautiful building and are very…read moreprofessional and considerate. Their prices are reasonable, and they were thoroughly reliable. The people who came of our home to pick up my wife were very personable, considerate of our feelings, & professional. I appreciated their assistance in getting death certificates and notifying Social Security of her death.

This company made the passing of my mother and fulfilling her final wishes an easy process. They…read moretook care of every aspect of the service with care and respect.

This experience happened in November but I was so upset that I wanted to wait to calm down before…read morereviewing. My grandmother passed and Bliley's handled the viewing and transfer to Amelia Veterans Cemetery for the service. I ordered a large standing heart to be displayed at her viewing on their site. When I arrived to the viewing it was not there and I spoke with a young man who seemed unconcerned who suggested I call the florist. I explained that I did not know who the florist was as I had ordered through them. He went to an office and wrote down the phone number of a local florist and said I should call them in the morning. I explained to him that the funeral service was in the morning. All of this concerned me that he seemed to be unaware of as he was standing in front of the room for her viewing where all of this was posted. I was very upset that one side of her casket was bare as the other standing arrangement my cousin ordered was there but my matching one was missing for the viewing but the young man assured me that the florist could get it to the service in the morning. Somehow I knew this was impossible if I was calling them when they opened barely an hour before her funeral. But I still called in the morning and surprise, the florist did not have the order and could not help me. I called Bliley's and spoke with someone and explained what had happened again- they were unaware of the issue from the night before so it was like starting from scratch. They then directed me to an outside company that manages their Tribute Wall and said they would call me back. I contacted the other company who acknowledged that they had taken the payment the week prior but that at this point it was too late to send the arrangement to the funeral. You don't say! They said "I guess we will issue you a refund". I said I guess you'd better. I would like to point out that I was calm and courteous during each of these interactions and only during the viewing when I noticed the missing arrangement was I slightly teary eyed because it was the viewing after all. But not ONCE did anyone from Bliley's or their payment processor apologize or say anything resembling an I'm sorry for ruining your memory of your grandmother's service. Not only did they not apologize, Bliley's staff never called me back or even attempted to make the situation right and have the flowers at the service. For something as important as a memorial service or viewing I won't ever recommend a business that ignores issues and doesn't even try to rectify them. Oh I almost forgot! Because they processed my refund they removed the post that I made when I ordered the arraignment on their Tribute Wall from my kids to their great grandmother.

I recently moved to the Richmond area and wanted to modify my final planning which I had with…read moreanother company where I used to live. I met with Mr. Charles "Chuck" Christopher who listened intently to my wishes. I was impressed by Chuck's ability to provide me with a range of services offered by Bliley's without making me feel pressured in any way. Rather, I found Chuck easily created a plan and procedure that is tailored made to my desires. I was made to feel welcomed at Bliley's and my wishes were respected. I feel very good about all the services Bliley will provide and trust them to do an excellent job when the time comes.

Very nice people. They let us plan a funeral long distance and everything went very well.read more

My mother had passed and we contacted Monaghan Funeral Home to inquire about their services. We…read morewere met by the staff and began discussing their provided services. We were given many options and were able to come up with a package that met our needs. The quality of services exceeded our expectations and was well within our budget. We had the viewing, service and reception in one place and Monaghan met our needs in a professional manner.

EDITED REVIEW. TODAY, 3-10-26, I am happy to say the Cremation Society got in touch with me and…read moreimmediately gave me the opportunity to write a proper obituary for my husband and they have it live on their website. This is quite a relief for me and my family. Thank you so very much! I requested NO OBITUARY as it was what my husband wanted. These people STILL RAN AN OBIT WITHOUT TELLING ME AND IT HAS NO INFORMATION IN IN AT ALL! Freaking cremation society has wreaked havoc in my family! Totally unacceptable! You should be informing people of what you are doing! THIS NEEDS TO BE CORRECTED AND I AM CALLING FOR AN APPOINTMENT TO MAKE THIS RIGHT. Freaking idiot taking advantage of people while they are grieving! UNACCEPTABLE!

We had a very good experience with Cremation Society Of Virginia. The entire staff, especially…read moreNicole and Randy were very professional and personable. The pricing is fair, especially compared to funeral homes that want to upsell you so much. We were kept informed through all steps, and they came in the early morning hours to pick up our loved one.

I've contemplated leaving this review for some time now. I've also considered going to social media…read moreand completely admonishing this business. I'm sure you remember me. You handled the arrangements for my aunt months ago. Or shall I say Mishandled. During a time where families are riveting and grieving from the loss of a loved one you decided to make a mockery of my Aunts funeral service. That day I took an unusual stance and sat in the back of the church. The church where my entire family, including my mother is buried. As I sat in the back instead of with my family during the ceremony, I was seated behind a man. Unbeknownst to me who HE was. As I sat behind him, throughout the service I had to witness him playing games on his cell phone, laughing and texting. If that wasn't bad enough. He continued to sigh, look at his watch and make exaggerated facial expressions. He seemed bored, bothered, uninterested. DISRESPECTFUL in the house of the Lord. I sat behind him for an entire hour enraged. Watching him toggle between apps on his phone. Whispering to the person beside him and laughing within their very loud and inappropriate conversation about going fishing etc. I could've created a scene but that wouldn't have been very helpful. They were Eulogizing my aunt and there he was completely disconnected. To my surprise. Imagine how I felt once I found out that man was Larry Owens. The funeral director and REVERN. How embarrassing. Disappointed. Disreputable and Disgusting. After the ceremony I disclosed the events to a relative and she confronted him while they were attempting to carry the casket to the burial site behind the church. I too then approached him outside. After telling him how utterly disrespectful he was to the church, God and my aunt, He simply said, well I was a little bored. I'm sorry sometimes I get in my phone to pass the time. I was surprised but I wasn't shocked. He looks like a shady character from a poorly written Tyler Perry parody anyway so if the Bigen fits, wear it right. He had the audacity to ask for forgiveness in the most condescending and insulting tone. I told him NO! I don't forgive you. And there were a few other choice words I wanted to leave with him. But I refrained. I walked away. Despite your irreverence Larry Owens, your boredom during a funeral service and your complete disregard or lack of social awareness and funeral etiquette, I suppose you're well regarded in this realm of funeral service. However, in the future should you cross paths with someone who handles anger differently during mourning the situation might turn out different. You must do better! You owe this community better!

A few years ago we had the honor of having Owens and staff take care of the arrangements for my…read morehusband's funeral. Everything was done professionally and with expertise. I highly recommend this business to anyone seeking reliable and friendly service for a loved one who has transitioned. TJ Boone

I would like to sincerely thank the team at Bliley's Funeral Homes - Staples Mill for the…read morephenomenal Celebration of Life service they provided for my mother in February 2026. Since 2023, Bliley's has truly become an extension of our family, caring for several of my loved ones with the utmost respect, compassion, and professionalism. The arrangements for my mother's visitation, funeral service, repast reception, and cremation were beautifully coordinated and thoughtfully executed. Every detail was handled with care, and their ability to anticipate our needs brought comfort during such a difficult time. The team I had the pleasure to work with was Daniel, Jason, and Angela. They were patient, compassionate, flexible, and truly a one-stop resource that families can trust. I am deeply grateful for Bliley's continued support over the years, and I wholeheartedly recommend their services to anyone seeking professional, dignified, and caring funeral services.

My appointment today at Bliley's Staples Mill was very comforting and extremely helpful regarding…read morepolicy details, services and options for our funerals that we purchased. Susan was absolutely wonderful- very compassionate and Mr. Chuck Christopher was considerate, detail oriented and very patient with all my questions. I have nothing to fear about leaving when my time comes since all the preparations and assurances from Bliley's reassures me that my family will have no burdens at all. God bless Bliley's - professional, efficient AND caring!

Wonderful experience with caring and professional serves for my husband's funeral on October 24,…read more2019. I did not have to worry about a thing. Everything was coordinated seamlessly from start to finish. Matthew Bennett was professional and caring. I highly recommend them.

Awful service, dingy funeral home, failed to follow directions, spent a lot of time telling us why…read morewe couldn't do things our way and why their way was so much better.

My experience with them was horribly tragic. Take your loved one somewhere else. Anywhere but here…read more They are very unprofessional, unsympathetic, rude and sloppy.. Save yourself some serious grief. .. Don't use this service. You'll regret it. I do.

In a world where death and funerals are big business, Kathy and Chuck are more about providing…read moreincredibly compassionate professional service at a time when you need it most and are most vulnerable. Highly recommend.