This is in appreciation of Ilita J. at the LabCorp Laguna Hills. Ilita always provides exceptional…read morepatient care both at the front reception and also finding my veins for drawing blood. She makes me feel comfortable and eases the experience. Thank you for your expertise and ongoing great care. Mercedes Julian

After my doctor upstairs required a STAT order for labs, I was thrilled to see Labcorp in the same…read morebuilding. Kristine was kind and polite. It was later in the day around 3pm and it was still kind of busy. Patience is key. Came in order in hand, checked in kiosk, then asked Kristine a few questions and after a few minutes was called to get my order done. Often there is a wait, but thats ok. Please not parking is free for first 30 min then after you have to pay. Download metropolis app. Luckily for me, my doctor upstairs validates parking but Labcorp does not. Keep that in mind. 5/5

Seamless visit... and sadly, that's rare for most labs and medical facilities. Making the…read moreappointment online was easy. This location is at the Taj Mahal building, second floor. I appreciated the Saturday morning hours. Not sure if they still charge for parking, but the gates were open with no attendants during my visit. Tons of parking. No people in the front desk, checking in on the iPad was a breeze. But felt bad for the older people that were not as tech savvy, had to help a few navigate. Spacious lobby and loved the live wait times on the screen. No guessing who was being called next. My phlebotomist was amazing! She made my hard stick arm look easy. Unfortunately, she's a floater. I was out of there quick. Great service.

Had an appointment at quest today. I arrived 15 minutes prior and was called in promptly by Janette…read morewho was such a true professional and kind young lady. She did a wonderful job with my paperwork and drawing my blood better than most vampires can lol. Truly she was an amazing plebotomist and I so appreciated her professionalism, skill and expertise. Highly recommended

Never never, never never never again. Not any of the employees are trained, they give you answers…read morebefore you even ask a question. I now go to quest and it's like a miracle. I cannot say enough about this .

Jennifer, my phlebotomist was great. Very quick and painless thank you Jennifer and LabCorp.read more

Significantly less wait compare to quest diagnosis which is also in the same building. Nice view of…read moremountains and cities. Very skilled and friendly technicians.

Amazing, nothing short of amazing!…read more I did not have an appt and had to do a fasting blood draw so went in around 7:30 am. The kiosk was showing an 11:30 am slot, but the guy there got me right in, I didn't have to wait! So thankful, they were kind and caring and I really appreciated it!

This location was not busy at all, and there was minimal wait time! I made an appointment and…read morearrived about 10 minutes beforehand and was done within 15 minutes. The phlebotomist that helped me was friendly and kind, I would recommend this location, just make sure to make an appointment and arrive on time

The worst place ever! Nobody picks up the phone or returns your calls. The receptionist is SO rude,…read moreshe should be fired. My husband had to go there in person to schedule his appointment. The receptionist never sent his results to the doctor either and lied to us when asked.

Saddleback Vascular Lab did not answer my first two calls and their system did not allow me to…read moreleave a message. On my third call I was able to leave a message but no one returned my call.

I'm extremely disappointed with my experience at this location. I came in as a walk-in and, after…read morechecking in, a nurse approached me and told me that it could be hours before I was seen and encouraged me to make an appointment. I explained that I was willing to wait because the check-in screen had indicated approximately an hour. She acknowledged that and I sat down to wait patiently. What concerned me was the apparent inconsistency in how walk-in patients were treated. Approximately 20 minutes after I arrived, another walk-in patient came in after seeing a doctor upstairs. Unlike me, she was not given the same warning that she could potentially be waiting for hours. As time passed, it appeared that nurses were becoming available. Around 11:24, another patient left, and two nurses appeared to become available. Around 11:29, another appointment arrived, and I was still waiting. At approximately 11:33, after nearly an hour, the other walk-in patient--who had arrived about 20 minutes after me--was taken back and seen, while I continued waiting. The most troubling part of this experience was that I felt I was being treated differently because I do not speak Arabic. I observed what appeared to be a preference toward patients with whom the nurse could communicate in Arabic. I cannot know the nurse's intentions, but the difference in treatment and timing left me feeling discriminated against and dismissed. I understand that medical offices can be busy and that appointments and walk-ins may be handled differently. My concern is that I was specifically discouraged from waiting because I was told it could take hours, yet another walk-in who arrived after me was seen within minutes while I continued waiting. Patients deserve to be treated fairly, respectfully, and consistently regardless of the language they speak. Based on this experience, I cannot recommend this location and would give it 1 star.

The place wasn't crowded, and the staff were very friendly. A special thanks to Kathy for her…read moreexcellent blood-drawing skills and her warm, kind demeanor.

Needed blood work with Quest and chose this location. I've been here twice, and this last time I…read moreeven brought my mom and husband in for their blood work! Everyone is seriously so fast, so good at what they do- And SO friendly! Love this location. Makes getting blood drawn a whole lot less yucky... That's for sure!

I am deeply concerned about my experience with Quest Diagnostics. I had my blood drawn in March…read more2026, only to recently learn that there is no record of my bloodwork. I was told I had to repeat the entire blood draw because my original sample and results could not be located. This is more than an inconvenience--it is alarming. What happened to my blood sample? Was it lost, mislabeled, or discarded? Patients trust Quest with sensitive medical information and specimens that can directly impact their health and treatment. Losing a blood sample is unacceptable and raises serious concerns about quality control and patient safety. No patient should have to wonder where their specimen went or be forced to repeat testing because of an internal error. I hope Quest investigates what happened, improves its tracking process, and provides accountability so this does not happen to anyone else. And the staff doesn't take this matter lightly!

Made an appointment which was very easy and highly recommended if you don't want to wait. Nicole…read morewas excellent at taking my blood. Super nice and felt no pain!

This lab used to have competent and professional phlebotomists. Unfortunately, they are now all…read moregone. Consequently, the wait time and billing errors have increased while the overall experience of venipuncture has really declined. The staff have no sense of urgency or concerns about HIPAA. They openly disparage and talk about patients in front of them. Very unprofessional. I signed in with only 1pt after me. They skipped me over and didn't even apologize. I didn't think I would spend more than 45 minutes there for simple lab draws. The worst part was the billing errors created thanks to them. It took me well over 9 months of back and forth to straighten it out. Hoping to never return to this particular lab again. It's too bad because it used to be a good lab.

I am having to have blood drawn at home on a weekly basis and it's been three weeks now that I've…read morehad great experiences with my two phlebotomists. But I have to take a special moment to impress upon everyone how wonderful Andrew Davis is at his job. He is a true professional yet does what he does with zero pain, makes me feel totally comfortable due to his friendliness and warmth and is very knowledgeable about his craft and industry. He also seems to express true care and concern about his clients and I appreciate that. He goes above and beyond and that needed to be recognized. Med2U did a good thing by making him part of their team. That goes to show that they don't settle for less than the best!!! Thanks Med2U and a special thanks to Andrew!

First time using service today and highly recommend for anyone looking for an excellent, reliable…read moremobile phlebotomist. Easy scheduling for individual (with lab slip) or physician. Ample availability. Licensed technician, Veronica, called night before to confirm our appt. She was a true pro - on time, prepared and gentle! In and out in under 10 mins. We'll be using again!