When I suddenly had to make my beloved mother's funeral arrangements from out of state, Felisha and…read morethe entire staff at Franklin & Downs Funeral Home, provided exceptional service. They were compassionate, professional, and supportive during such a difficult time. Felisha did an outstanding job guiding me through every step of the process. She ensured that every detail was handled smoothly, and with care. My mother's services were beautiful, and we are sincerely grateful for the kindness, and dedication shown by all of the staff. I highly recommend Felisha and this funeral home.

They treated me with kindness and respect for my brothers remains. Felisha is wonderful and…read moredisplayed true compassion for my loss!!!

This was my first time ever loosing a loved one and having to figure out what to do. I called…read morearound multiple places and they had THE best prices! Each time I came in they were patient and empathetic. I did remove a star because on my first visit I paid for the cremation in full cash payment, then I received a call that they didn't charge me enough and in order to proceed I would need to pay the difference. Upon arrival the guy who ran things said it wasn't necessary to come immediately the guy that called me was new to front desk tasks and I could have paid during pick up. I obliged because even with the additional payment, it was still the cheapest around including the hospital pastor's refferal. I also got a call it would take 2 weeks longer than the original Date I was told. Perhaps out of their hands. I do like their honesty when I asked for urns, they dont sell because people tend to way over price them and they won't want to rip people off. After calling around other places, nobody carries them and if they do its quite expensive. They did give me other ideas to save money. They do give you ashes in a cheap plastic black box. They do offer a chapel services at an additional cost to those interested in a funeral setting, small and quiet area, atmosphere to be expected. We opted for a celebration of life rather than funeral so I didn't need it however briefly peeked in on a service and seen how it may be since this is all new to me I wanted to know my options. Overall, priced are great and yes it was a bit delayed but for me it just allowed more time to let my emotions settle a bit prior to celebration of life. Personally i can't justify paying an extra $800+ for the same result from another company. I would use them again if I needed. No offense, Hopefully I won't ever again. Services were well worth it.

This is the second time I have come here. One was for my mom and today it was for my dad. I came in…read moretoday for my dad. I didn't make an appointment but they squeezed me in anyway which I was so thankful for. Everyone is so very nice. The lady at the desk assured me she could fit me in which was so nice. Randy is the one who both times helped me with the paperwork. He is so nice and so kind. Anyone who has a loss of someone they love should absolutely come here. They will treat you with respect and kindness and they are by far the least expensive in this area. They made a bad day better.

Tina has been extraordinarily helpful in the process of selecting locations, setting up the…read moreservices and designing the memorial plaques. There are so many options available and we are very pleased with what we ultimately chose. I felt that the pricing options were competitive with other options. The day of service and urn placement was very emotional, and the staff was so kind and compassionate. I felt very cared for.

Nothing but that's to be expected after all look at where your at…read more I bought a plot there several years ago when my husband passed a few years ago I told them I was not going to use them so when I bought them they told me that the company would buy them back for the price o paid but when I went to do that they told me they would not do that I was a bit miffed so now I have 2 garden crypts that I need to sale no problem just frustrating

If they want to stay in business I would suggest hiring a new receptionist. The man who answered…read morethe phone was extremely rude, not sure why he'd choose to work in this profession if he is going to complain about funeral requests. Would not recommend! Literally any other mortuary will be better.

don't ever go to this place. It is disgusting inside. They leave cremated bodies in a box on the…read morefloor in they're so-called office. In fact, they picked up one of the boxes and passed it around for me and my family to feel how heavy it was which I declined because thats somebody else's family member! I went to them because they are the cheapest in town, but when I walked in their facility, I was sick to my stomach. Absolutely nothing professional about it at. I had to sit on dirty stinky couches. It was just terrible. It's been two weeks since My Dad's been cremated and they still haven't contacted me. Do not for the love of God go to this place.

OUTSTANDING SERVICE! Forever in Stone did an amazing job with my parents headstone. The entire…read moreprocess from beginning to end was such a smooth process especially because I live in Yuba County, almost a 2 1/2 hr drive. I initially went in to start the process with Jon, explained everything that we wanted and the deadline we needed the headstone by, the rest of my communication with Jon was thru text messages and by phone sometimes if more clarification was needed when we were designing the headstone, adding this and that or removing something, all done by text message and Jon was very patient thru the whole process because every detail creating our headstone had to go thru approval from me to all my siblings. There was no limitation to what they couldn't do. Jon also very knowledgeable about the type of headstone he would recommend due to the hard water in Central Valley cemeteries, he wanted us to have what was best for years to come that will last and not fade away in a year or less. The actual day we went to see the actual headstone, just blew us away, the back of my parents headstone was breathtaking! The images of my parents matched the picture to a tee! We just had the unveiling of the headstone and the 1 year memorial celebration for my parents and the compliments that we received from everyone in attendance saying how beautiful it was, some had never seen that type of design and everyone took pictures with their families posing at the front and back of my parents headstones. The pricing was affordable as well for a double headstone. If you are looking for headstone for a loved one, I highly recommend Forever In Stone, they will make it happen for you and the outcome will be incredibly beautiful! Thank you Forever In Stone for creating the last gift we gave to our parents.

Let me start with saying that this was an emotional process to even begin which no one plans on…read morehaving to do or go through. Amber was phenomenal. The communication was beyond what I could have asked for. I want to say my experience was perfect, and the results are breathtaking. My mother is beside herself when she visits her son. She's in love. Thank you Forever in Stone.

I found the staff sensitive in regards to my lose. The staff…read morewas helpful, by finding me a pastor, offering the guest beverages, transfering my son's ashes and creating a wonderfully, beautiful tribute slideshow!

My family have used Evins Funeral Home eight times and I found that the people there to be so…read moreloving and helpful. They went out of there way for my family. Excellent experience.