We have used this company for 15 years and it is not the same company now! I received an email the night before the service, saying they would arrive at 11 a.m. Two teenagers strolled in at 1:15. They did the very minimum possible. I had to ask them to at least move the end tables. We had worked hard getting items off any furniture so it could be moved. They were done in an hour and twenty minutes. One of the guys was on his phone a lot. Didn't remove any stains or even try. For over $760 (with the advertised 20% discount) they did a terrible and fast job. This is not the professional hard working team that use to come. read more

Use them three years ago was pleased... Called them yesterday to do the exact same square footage they did three years ago prices almost doubled! Shocking- using the excuse "Paying employees a fair wage" The price of gas... Inflation... All of that together in my opinion doesn't constitute doubling the price from three years ago for the same square footage. ST...LEY ST.....ER 1/2 the price! read more

Terrible customer service, augmented over damage they did to our carpets and wouldn't use them ever again. Expensive and inexperienced staff. read more

Nesheim's Cleaning Service - Neishams ruined our carpets - Carpet Cleaning Near Me - Lafayette, Colorado

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So disappointed! Have used this company before in the past with great success. I called and scheduled carpet cleaning. I was sent the work order/bid from Lindsey Williams with my repeat customer status noted ($367). The technician Edward arrived, office called to collect more than $480. The carpet is 2 years old with a no shoes policy in the home. Service canceled. read more

Nesheim's has been cleaning carpets in Boulder County for decades. I had used them years ago, long before Yelp, or at least my participation in it. The carpet cleaner I had used in the most recent years after I had bought newer carpet in another room and had worked for that carpet sales company has now changed career. So I called Nesheim's again to get my living room done before winter. This room has older carpet and had not been cleaned in 3 years, given the recent conditions for this sort of work. They were easy to schedule. The office gave a reminder call the day before. The worker arrived in plenty of time and was very professional and cordial. He worked hard, given the condition of the carpet. He had new equipment which seemed more powerful than what had ever been used here before by anyone. I guess the technology in the industry is better now and this company has invested in it. The price was more than fair, though we did do our own moving of the furniture both out and back in later. The carpet is vastly improved but of course will never pass for new anymore. But it came out better than I could have expected. If I had gotten the weather I was expecting, hot and dry like it was when I scheduled just 10 days ago, it would have dried more quickly but we worked around this for a day and it is just fine in the end. I did not have time this summer when the weather would have been more reliably hot and dry. But the season is changing now. read more

Too expensive. They wanted to charge me almost $600 to clean 3 bedrooms and a living room of carpet. Steve's carpet cleaning did it for almost half that and the carpets look great.​ read more

These guys used to be great - 5 star service. We've used them numerous times over 30 years and always very happy. So when we needed to get the carpets cleaned, we called them. Never again. They didn't move squat. They did not move the desk chair to clean under the desk. And the chair is on rollers. Incredibly lazy half-assed job. So we'll be using someone else next time. (2 stars instead of 1 because of the 5 star service in the past) read more

After making an appointment a month ago, I left my house this AM to find one of this company's trucks parked in front of a No Parking sign and blocking 2 garage doors. Didn't even try to pull as far as they could from the garage door and left vehicle. Would not answer phone when I tried to call and I missed my appointment thanks to the idiotic law-breaking practice of this company. Thanks a lot read more

Just had two older and expensive upholstered chairs and a bedroom carpet cleaned. Jesus did an excellent job. Very personable, hard working and conscientious! He is as good as they come. This is a great company and we are going to have them clean our basement carpet. I recommend them highly! Thank you. Sam D read more

Nesheim's did an excellent job getting a wine stain out of a beige wool rug. Everyone recommended them also as the rug cleaners in Boulder area. Highly recommend. read more

Excellent job @ a fair price. My long shag, cream colored wool area carpet has new life. Outstanding customer service. Friendly, caring professionals reminiscent of days gone by. Good experience, 5*s from beginning to end! read more

Brief update: we have them clean our carpets every year and they always do a good job. They arrive on time, finish within their time estimate, and everything looks good when they are finished. read more

They were on time and very Professional. The value was excellent. They did a beautiful job. I will only use this company from now on. So pleased!!!! Thanks guys. read more

If I could give a negative that would even be better. HIGHLY RUDE customer service from Leo Rivera to my daughter when he was supposed to be fixing a bleach stain in her carpet. Switching stories about patch carpet not matching, when he was supposed to check that in the initial estimation inspection. Never told her that they would be different, would we pay OVERPRICED $225 to out mismatched carpet in if we knew??? Don't think so. Then was going to charge to put original cut piece back in!!?? Called owner, they were of absolutely no help, saying WE WERE liars, HORRIBLE service!!!! In end, all my daughter had to say "he was really mean". Nice technicians you have working with you. JUST AWFUL. We'll find an honest, reputable company that knows what they are doing. Thanks for nothing but stress. read more

Nesheim's Cleaning Service - NOT liars, very rude service from Leo Rivera. Owner didn't care. - Carpet Cleaning Near Me - Lafayette, Colorado

I'm writing this review for their area rug cleaning, which involves them picking up rug taking offsite and brining back. First, when Gary showed up to get rugs he reeked of cigarette smoke. I thought no biggie, although it would be nice if person doing cleaning was clean themselves. He said it should take 3 weeks to have them cleaned and returned but said to call office in 3 days to confirm. When I called to confirm date for return of rugs, , the woman I spoke to said I have no idea why Gary would say 3 weeks, because usually it's 4 to 6 weeks. Ok? She said she would call me back after speaking to Gary. I waited two days no call back so I called and she said we are real busy, no sorry etc. ok fine, just let me know when I'll get my rugs back please. She says and I quote; "Whatever, Gary will bring them back in 3 weeks." Rude much? Third, when rugs were returned the two delivery guys showed up 45 minutes late and they also reeked of cigarettes. Maybe Neshiems has special hiring program for smokers or they were smoking in the boy rooms with Gary before coming to work. All I can say is Yuck! these guys were gross I didn't want them entering my home. Overall, terrible customer service, stinky gross employees (seriously they made elevator in my building smell of cigs it was that bad) and fairly expensive. Would not use their service again. read more

Service, service, service. This company gets it. Has made my older carpet look great, and would highly recommend them. On time, confirms appointments, professional workers, great job, answers questions and stands behind their work. Absolutely worth it. read more

Water damage this week due to these horrible floods--and Nesheims once again helped us out! We have been a customer for a span of10+ years and three homes! We highly recommend them! read more

I appreciate both the excellent carpet cleaning as well as the above and beyond customer service and communication from Nesheim's. They sent email confirmation of the appointment as soon as it was made and another one a couple of days prior to the appointment day. They gave me a 2-hour window for the arrival time but then the technician called me when he was 30 minutes out so I didn't have to be at home that whole time. The technician did a thorough job cleaning and was professional and friendly. Price-wise, they were comparable to other companies. I would definitely recommend them. read more

My puppy ate a section out of a very expensive, fine, Turkish rug. When Nesheim's told me they would have to replace sections of the rug, I was really nervous. How would they be able to match it properly? They just delivered the repaired rug and it looks fabulous! It looks brand new. Great work! read more

We were very pleased with Nesheim's work! We were selling our house, and they came in and made our carpets look brand-new. The staff was very professional, and we would definitely use them again! read more

I was almost certain there was no hope of removing a big red wine stain from my beautiful new carpet. Thankfully -- and miraculously -- Peter from Nesheim's was able to get it out. He worked until there was absolutely no evidence of the stain. He was also professional and customer-focused, and the cost was very reasonable. I highly recommend this company! read more

These guys cleaned four carpeted rooms quickly, cheaply and thoroughly. I thought I was going to have to replaced much of the carpet for the house I moved into, but the guys as Nesheims were able to transform them. Polite, helpful service. Check their website beforehand because they have first-time customer deals. read more

I don't normally write reviews however I've used Nesheim's Cleaning Service many times over the years for carpet cleaning, hardwood floor cleaning/restoration, area rugs and furniture. I'm shocked at the posts from 2013 because I have always received professional and exceptional service. These days it seems rare to see a vehicle driven by a uniformed technician containing the company logo not to mention their name. As a women often home alone when I receive maintenance services this is important to me. I want to know who is coming to my home and why. The technicians have always been knowledgeable, friendly, efficient, and accommodating since I do work from home. The most recent service I received was a carpet cleaning. We have a new puppy that finally finished relieving herself in the house so we felt it was time to do a deep clean. We are also expecting a new arrival to our family so the nursery needed a good cleaning and some scotch guarding in case of those unexpected accidents! They were fast, quiet, and did a fabulous job on the carpets. They were mindful of our hardwood floors and house in general, which I so very much appreciate. It is hateful when you hire someone to do work in your house and you end up cleaning up after them once they leave. This is never the case with Nesheim's. Some may feel their prices are high but I believe you pay for what you get. My house smells fresh and I feel we are now ready for a little one to safely crawl around when the time comes. They offer quite a few discounts so my recommendation would be to ask when they give you a consultation for a particular service. I was extremely satisfied with the services I received as always and would recommend this company to anyone and everyone. There is a reason they have been in business for 30+ years!! read more

We had Nesheim's out to clean our carpet about 6 months ago and they did a wonderful job. They removed stains other carpet cleaners could not. The crew was outside of our house before the 8 AM start time agreed upon. The crew billed exactly as quoted and were done with our house exactly when estimated. No shortcuts, no excuses, just great work! Thank You Nesheim's! We'll be calling you shortly. read more

Had them clean and scotch guard our couch. The guy that came to our house was super polite and professional. They take great care to ensure they don't damage or dirty walls or flooring by using covers and other protective equipment. We are super pleased with the results and service and will definitely use them again. read more

Good job, great communication, but takes a big bite out of wallet.

I have a small Oriental rug (it's a Hereke, mostly wool, some cotton) that I purchased in Turkey 20 years ago. It's always been in my office in a low traffic area so I have neglected to have it cleaned since it was new. After a friend in Atlanta remarked how great her 20 year old Oriental rug looked after cleaning I decided to look for a suitable rug cleaning service here in Colorado. I found Nesheim's Oriental/Rug Cleaning on Yelp and based on the reviews I read I decided to give them a try. This was a great decision. Nesheim's made an appointment to pick up my Oriental Rug at no cost and were here as promised. They provided what I felt was a very reasonable quote and away went my rug. They called this week to tell me it was ready and made an appointment to deliver it, again for free. They arrived when they said they would and the rug looks great. The colors are vibrant again (I forgot how good they looked) and it looks like I have a new Oriental Rug.Thank you again Yelp & Yelp reviewers! read more

I scheduled Nesheim's to clean a small portion of the wall-to-wall carpet in my home (@ 650 square feet). I was concerned that they would deem it too small a job and would try to upsell me as all their competitors do but they listened to what I wanted and followed through on my request. Andrew and Dan showed up on time, walked me through what they were going to do and how long it would take, and did a great job cleaning the carpet. They also managed to get some old ink pen stains out. I appreciated that they protected my furniture and walls during the service. I will definitely use Nesheim's again! read more

I'm writing this review to address the poor customer service I received from this company. I had a carpet cleaning appointment on Monday, October 22, for which no one showed up. After calling to check why, I was told that I had rescheduled my appointment which did not happen. The receptionist was unfriendly and unapologetic. I'm very disappointed as this company had come very highly recommended to me. read more

I researched cleaning services in the Boulder county area and decided to try Nesheims. I had 2 carpets cleaned, 5 Turkish high end rugs and a large wood floor. They were competent, professional and courteous. The results were excellent. On the wood floor they utilized a new technology that did not require sanding the floor. Of note was Leo who performed the services and explained everything. Highly recommend this cleaning service. read more

Horrible patch job. supposed to be guaranteed. They double charged me a double rate. Nasty people and messy. I wouldn't use them again if my life depended on it. The guy came out ripped a huge portion out of the closet. Leaving a HUGE hole then put in a totally different carpet in the doorway to patch. They are trying to bully me not paying for this mess. read more

After dealing with a Living Social purchase from a carpet cleaner that was horrendous (two last minute cancellations by the company and then never called back again to reschedule as well as a rude LS customer service rep who did not want to refund my money), I decided to just cough up the big bucks and hire Nesheim's because I had heard good things about their service. They offered to have someone come out and give me a free estimate so I would not face any surprises. The fellow who came out was on time, friendly and professional. I was happily surprised that it was not going to cost me as much as I thought it would based on me hearing how expensive Nesheim's is. In reality, once I applied their first time customer coupon available on line, the cost was more than fair and reasonable. My appointment was booked for less than a week out. The young guy who came to do the job was extremely nice and came 30 minutes into the two hour window. He was there for 1.5 hours and did an incredible job! My nylon carpets looked brand new after 9.5 years of use with a very furry dog who likes to roll in the dirt living with me for the last 6 years. I do take off my shoes though when I walk on the carpets so they didn't have ground in dirt from shoe soles. The only thing that would have been a nice touch, but I don't think was an oversight or a big deal, would have been if in the process of vacuuming, they would have vacuumed off the dust bunnies accumulated along the baseboards. No biggie though. They were there to clean the carpets, not my baseboards. I think they really did a great job and I would definitely use them again and recommend them to others. read more

This local company is absolutely awesome. They do fantastic in home cleaning and an excellent job on your wool area rugs.

My carpet looks better than New! Neisheims is amazing

I had Nesheim's clean two hand-loomed Karakul wool rugs I had purchased as a Peace Corps volunteer in Namibia. The rugs were spotless and had little wear, as I take good care of them. I have had them cleaned once previously by an individual and was very satisfied. Unfortunately, after Nesheims got a hold of them, they came back so rough as to be unusable. I was also disappointed in the quality of the cleaning, as the amount of dog hair on the rugs was unchanged and there was more debris on the rugs when I got them than when they picked them up. Unfortunately I feel they ruined what were priceless (to me) rugs. I learned the hard way: don't trust Nesheims with your valuable items! read more

Nesheim's used to be a great company (I've done busienss with them for years) but they either have a new manager or owner and are now probably the worst company I've ever dealt with in my life. The receptionists are rude and unhelpful as is the manager. They are also very expensive and try to charge you for lots of extras (BEWARE!). I rarely if ever review companies, especially a carpet cleaning company but felt compelled to in this case. They showed up late, they showed up with the wrong crew for the job (forcing me to reschedule) and the manager didn't even call me back when I called him to discuss. This is one of the WORST companies is the Boulder area and all of CO. GO ELSEWHERE!!! read more

I recently found myself stuck between a rock and a hard place when I returned from a trip to find that our dog had peed on our couch. We removed the effected cushions as we searched for the right cleaner. Two days later, my husband was in an accident and broke his leg. After several days in the hospital I remembered that the couch was out of commission and that we would need it for the first couple weeks of recovery as stairs were out of the question. I called several companies in the area and was told that everyone was booked and I was out of luck. When I called Nesheim's and explained the complicated situation I was told again that they were completely booked out but, to bring the cushions in anyway. They would put their best cleaner on it and have them back to me in a day. They helped make a horrible situation a little less stressful and the cushions have been completely defunked! Highly recommend! read more

Leo and his associate came in and did a great job cleaning our carpets, tile floors and furniture after messy, dirty renters did not take care of our home. They did a great job, saved our carpets and went above and beyond. We will only use Nesheim's from now on. read more