Cowabunga is absolutely the best computer repair/service company in Honolulu. More specifically,…read moretheir computer engineer, Elijah, is a cyber-tech genius at solving problems. I was totally stumped and he came to the rescue and solved my issues very quickly and remotely from his office. Cowabunga is worth every penny I pay to them in my monthly retainer fee!

Thank you Cowabunga Computers and Elijah for your prompt and efficient service! Elijah was…read morecommunicative throughout the diagnostic process (which was @ no charge) and provided helpful suggestions. Highly recommend Cowabunga for your computer issues.

We have a satellite office in Honolulu to satisfy a top executive that insists on working from the…read morebeach. He and his local team needed high touch support from a local MSP. Fortunately, we found InTech from the beginning and they knew just how to handle them. Turns out that they are the top MSP in the Hawaiian islands, so we were very fortunate to find them first. Sadly, there are a lot of poor-quality tech firms in Hawaii, I learned later from other colleagues. So it could have been a nightmare. InTech has an outstanding team from top to bottom. They use their market leading position to attract the best support team, including top engineers from the mainland that just wanted to live in Hawaii. Cannot recommend these guys enough for companies that cannot afford to take a chance on a fly-by-night MSP that is learning as they go. We found their pricing to be very reasonable. Overall, the value has been terrific considering that this office has had zero downtime since we started using them 5 years ago.

All of the technicians/engineers at Intech are very knowledgeable, very friendly and always very…read moreproactive in finding ways to troubleshoot any problem we may be experiencing. I appreciate the prompt response time. Rachel is the bomb! Always friendly and very helpful! Thank you InTech! I highly recommend InTech for your IT needs!! Yvonne H

Highly recommend. Best Buy said what I needed couldn't be done. It would take 4 days just to…read moredownload my hard drive and that was the best they could do. Cyberlife said I could come in immediately and had me back in business in 20 minutes. 5 stars

Chris is the absolute guy you want to fix your laptop. Had to visit his shop twice in less than a…read moreweek because both times I thought I shorted my gaming laptop motherboard board and both times he fixed it, and prices are very very reasonable. Walking into the shop the first time, I seen two GPUs on the front desk and I immediately knew Chris was the right guy for deep internal board repairs. Chris himself is a very informative guy too, he really knows his stuff and takes the time to explain the possible causes of the problems and what he did to fix it. The first time I had to bring in my laptop, I did some personal tweaks to the internals of my laptop and when I put it back together, it would turn on but it wouldn't POST so I assumed I shorted something. When I called other repair shops to explain my issue, they all assumed the same thing and said it might need a whole motherboard replacement until one recommended Chris. The day after I brought it into him, turns out there was just debris in the RAM slot and Chris got it back up and running! Second time, which was literally 3 days later, I was cleaning the inside of my laptop and when I reconnected the battery connector I saw a spark and my laptop behaved the same as last time, turns on but no display so this time I was sure of a short. Brought it into him again and the same day he called me saying he tested everything, nothing was shorted and all it needed was a BIOS reset. Chris didn't even charge me the second time too! Probably out of pity but I digress haha. Otherwise, if you're looking for someone who is reliable, knows the ins and outs of what they're doing, and at a very fair price, Chris at Cyberlife PC is the guy you'd want to go to!

Matt came out to the house to find out why my computer stopped communicating with the WiFi. He…read moreworked on two computers to get them up and running and fixed the previous mistake made by another computer repair. He was Professional and responsive!!

Virus unfortunately resurfaced, and rather than give me excuses, Matt at Hawaii PC took my computer…read morein and got back to work. He actually put in a lot of overtime to fix the problem, and displayed amazing customer service by getting my computer back to me within 24 hours. Once again, Hawaii PC proves to be the best local computer repair shop, and has definitely gained a lifetime customer.

I touch bases with Tech Tronic solution as there are a lot of others which are not so reliable…read more Brandon came within the hour and troubleshot my printer to perfection. He also assured me that he would come back if there was further problems. I didn't know his price was more than fair and he did an awesome job. Would I recommend this company? Most definitely! Thanks Brandon and. big hug.

If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

They fixed my cracked screen in about 3 min tops. The technician was very very skilled. Also put on…read morea screen protector for me, at a cost. Think it was $15. Very worth the $150 ( I think, I forgot) esp if you need a quick fix and your phone is still fairly new! I found street parking but can probably park at savers. Not sure how strict they are, or if there's any attendants watching who parks.

IPhone repair team was swift courteous kind efficient and understanding, from the moment I walked…read morethe store it was a very friendly atmosphere, pricing was reasonable and the technician took on any challenge no problem

Victor, my buddy, my pal, my dude…read more.. A general rule of thumb in regards to human decency: when you are wrong, or when you cannot do something you thought you could do, say so. Own it. Be real. Do not try to refuse someone service or return someone a laptop they thought you could repair for a nonsense reason that doesn't even apply in this situation. You couldn't fix a laptop? That's fine, but don't pull the BS you did with me and say it's due to my 'unpredictable behavior' that you're 'not comfortable' with holding my laptop you couldn't fix. I had a similar incident with TCA Wireless where I brought my phone in to be fixed due to a busted digitizer. They admitted to me that even after replacing the screen 5 times the phone still acted buggy. They were very apologetic that they couldn't fix it, and I understood and paid them for their attempts to try. That is the difference between them and you. You couldn't even look me in the eye when you handed my computer off to me. You didn't outright admit you couldn't fix it, and you didn't even apologize for your own unpredictable and ridiculous behavior. Because I wondered if you'd be able to pick up the charger from me that day? Did I demand you pick it up from me that day? All it was was just me thinking maybe you might be in the area and I could meet with you wherever was convenient to drop it off. I clearly specify that I didn't expect you to pick up from me that time, or even that day. And I apologize for the misunderstanding. But you, whether because of anxiety or just plain flakiness, decide to be so unprofessional that instead of just owning up to the fact you couldn't fix it, you want to try and blow this up to make it seem like I threatened you or made advances to you, or that I was being demanding. I was being nothing but lax and you decided that because my laptop was a lost cause you could act this way to me. On top of that, "unpredictable behavior"? You are dealing in a business full of unpredictable accidents and mishaps, and with technology, of all things. If this kind of thing is enough to make you uncomfortable, maybe you shouldn't be fixing computers. Let me be clear to the rest of Yelp: I am NOT saying you shouldn't stop giving Victor work. By all means, do so. Perhaps he's the closest to you, perhaps you want to see if your problem is something minor that could save you money and the hassle of finding a company that repairs computers for more. Do with your money what you feel is best. But if he pulls this unprofessional, unpredictable behavior with you, don't say I didn't warn you.

Called for basic info for installing software ,could not have been any more helpful ,He has an…read moreopening in 2 days ,might not be able to wait ,But as customer service goes very helpful , This is why he gets 5 stars ,Thanks Victor!!!