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    Neuendorff's Water Well Service

    3.5 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Neuendorff's Water Well Service

    Well drilling

    Water purification system cleaning and maintenance

    Water purification system installation

    Neuendorff's Water Well Service Photos

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    3 months ago

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    7 years ago

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    Texas Southern Drilling - Freshly installed water well system providing reliable water for a rural property.

    Texas Southern Drilling

    (1 review)

    After signing a contract and paying a deposit, we were told the well would take approximately 30…read moredays. After payment, communication dropped off and I had to repeatedly chase the company for basic information and updates. Only after continued follow-ups did they begin calling weekly; however, Matt still refused to provide any timeline for when drilling would start. He later stated that the 30-day timeframe was only said verbally and was "a wish," not a commitment, despite it being the basis on which we agreed to move forward. The permit was allegedly approved, yet there has been no mobilization, no start date, and no accountability. Accepting a deposit, providing an estimated timeframe, and then dismissing it afterward while refusing to give a schedule is extremely unprofessional. Based on our experience, we would not recommend proceeding without clear, written timelines and firm commitments.

    From the owner: At Texas Southern Drilling, we help homeowners, ranchers, and businesses across Southeast Texas…read moregain dependable access to clean water. Our licensed and insured team specializes in water well drilling, pump installation, and long-term service to keep your system running strong. We proudly serve families and landowners throughout Colorado, Austin, Fayette, Fort Bend, Washington, and Wharton Counties, bringing years of local expertise and state-of-the-art drilling equipment to every job. Whether you’re setting up a new well, replacing an older system, or planning for growth on your property, our wells are built to last. From free estimates to complete installation, our focus is always on transparency, quality workmanship, and making the process as straightforward as possible. When you choose Texas Southern Drilling, you’re choosing a team that values honesty, craftsmanship, and reliable service for the long run.

    Jackson Water Well Drilling & Service - Rusted shower head do to poor water quality.

    Jackson Water Well Drilling & Service

    (8 reviews)

    I notice that the good reviews are several years old. My experience is that Jackson rarely returns…read morephone calls, over a 2 year period. First, a plumbing problem at the wellhead. It got fixed, after weeks of me calling and leaving messages. The work was very well done, but apparently they lose voice messages regularly. This year, my pump quit. Luckily, I have Aqua for the house, because weeks of calling finally got them to come out and check it. Then it took weeks to get an estimate for a new pump. I approved it, but then silence. More weeks of calling, then my last message saying never mind. I hope everything is alright with them, but I had to move on.

    I purchased an iron breaker and filter for $2,200; as well as a sand filter for $1,300 from Jackson…read moreWater Well Drilling. Subsequently I must now replace my washer; dishwasher; four toilets; shower heads; kitchen and bathroom faucets and drainage parts. The equipment is still under warranty. Employees and the owner came out and informed me that the equipment was working correctly although there was clearly a problem with the water quality. (See attached pictures.. I also have videos of sane coming out of the faucets. )Prior to replacement I emailed Jackson Well asking if they would at least buy back the equipment so I can use the money toward the purchase of new equipment. They did not respond.  I had a more reputable company to replace all of the equipment. They found that the filter had been incorrectly installed. The filter media was flowing in the wrong direction causing the media to harden at the top.The sand filter simply didn't work. I asked the other company to leave it behind. I have filed a complaint with the BBB and will also file with the Attorney General.

    Neuendorff's Water Well Service - welldrilling - Updated August 2026

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