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Neuromuscular Research Center

3.0 (4 reviews)

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Photo of Had R.
223
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4835

1 year ago

Helpful 2
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10 years ago

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8 years ago

Helpful 3
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13

8 years ago

I didn't enjoy my experience with this doctor. The bedside manner is lacking and there is no follow through.

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Mayo Clinic Primary Care Phoenix

Mayo Clinic Primary Care Phoenix

2.5(14 reviews)
5.3 mi

I Had a three very interesting conversations with Mayo today…read more Called Dr. Michael Bryan's office to make an appointment about lower back and hip issues. Wanted to start the process for hip repair or replacement. Nurse Halley was very nice and considerate taking my info. She attempted to make an appointment and said there seems to be a problem and transferred me to Garrett an account specialist. He informed me I have been deleted as a patient because it has been over 3 years since I have seen Dr.Michael Bryan June 2020 actually 3 years and 6 months for COVID testing. I said to him I'm in my portal and I see over 250 lab results and over 300 physician summaries since Aug of 2005. I've been a patient over 17 years. He said he was sorry and there is nothing he can do. He then sent me to his supervisor Kassie. She said she was sorry that I was deleted from Mayo and they are not taking any new patients. I said I'm not a new patient. I said to her when I was working we were told years ago to establish a family Mayo physician with Dr. Michael Bryan so when you retire your grandfathered in for life. No body ever said to me to make sure you go in once a year to keep current. I have a portal and I read my messages. Why did I not get some reminder to come in as my 3 year inactivity would cause account deletion infact the most recent mail I have is from Carol Carrillo dated 09/28/2022 to make sure I have regular Medicare and a supplement and that Mayo does not take Advantage Medicare . I asked Kassie to speak to another supervisor and she was sorry and implied she was it. Times are changing, we are being canceled and slowly erased from existence. Retirement is not what I thought it would be.

This office is helpful and the care is exceptional. I have been part of the Mayo Clinic for…read moreseveral years and becoming a patient under their care has been fantastic. My entire family goes through Mayo Clinic health care. The have saved my mothers life twice over the span of 25 years and my 24 yo daughters life when she was diagnosed with stage 4 cancer. Their scheduling can be their weak spot however I have noticed a lot of improvement. The doctors are literally the best care you can be lucky enough to receive - they spend the time with you and place patient care has a high priority. I was literally a shocked to see these negative reviews. I know I'd you are not a patient it can be challenging to get into the system however I am forever grateful for their amazing care thank you

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Mayo Clinic Primary Care Phoenix
Mayo Clinic Primary Care Phoenix
Mayo Clinic Primary Care Phoenix

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William M. Jacobsen MD - Scar on right side of breast-scar is fading due to fading cream

William M. Jacobsen MD

2.7(43 reviews)
4.7 mi

They could be more honest. When I went there after asking…read moreabout Medicare covering my breast reconstruction surgery, I was then told unless I paid them for additional plastic surgery they would not be able to move forward with my surgery because the anesthesiologist would not accept my Medicare insurance..

Drove all the way down to Phoenix from Sedona for a consult on a referral from NAH for…read morereconstruction following my (yet to be) mastectomy. No one at reception to greet me for about 15 minutes. Then I was finally greeted and asked to fill out a heinous form requiring all kinds of details and then at least a dozen of my signatures (*"we can take stills and videos of YOU but no recording US allowed, etc., which seemed like a screaming red flag...) I finally completed the ipad form and hit "submit." Instead of submitting, it it didn't save anything and I was quite unapologetically told to "fill it out again." At this point, I was already not vibing with this place. If I had been the receptionist, I would have apologized profusely, told the doctor what happened and then asked him if perhaps the patient (Me) could fill it out again as I spoke with the doctor. The male receptionist seemed like a fairly pleasant guy but was just pretty clueless on etiquette. I turned around and high-tailed it out of there asap. Now I'm reading a bunch of not-so-stellar reviews. I'm very glad I trusted my gut. I fully plan to keep searching as I have a couple of months. Trust your gut, ladies and gentlemen! And if I were this business, I would do some serious employee training on reception protocol.

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William M. Jacobsen MD - Scar on side of left breast

Scar on side of left breast

William M. Jacobsen MD - Clean comfortable examination and consultation rooms

Clean comfortable examination and consultation rooms

William M. Jacobsen MD - Top Doc 13 years

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Top Doc 13 years

North Mountain Medical & Rehabilitation Center

North Mountain Medical & Rehabilitation Center

2.7(44 reviews)
5.0 mi

My brother was there for several months. He passed due to a bug he picked up. All his electronics…read moresuddenly disappeared. Phone, hearing aids, video game, chargers and usb blocks, even toys were missing. F this place

I am very disappointed in the care our family received at north mountain. This is our second stay…read more My aunt was admitted after a hospitalization. It ended up being an extended stay. Upon discharge the coordinator Rachel did not have our paperwork ready and needed extended time doing so. When I went to pick her up after an email stating I would be there, the paperwork was not complete. At the nurses station the head nurse told me that she has a uti. It is standard practice to keep a patient until medically cleared. I was shown her labs, which clearly showed a uti. I was told to leave and come back between 5 and 6 in the evening. I did and the nurse changed what she had said per the doctor. Stating that it was contamination not a uti. Even though my aunt said it was burning when she urinated and that her back hurt. I took her home and she still said she was having the discomfort. I told her that the doctor said she didn't. She has dementia and developed a severe altered mental status, incontinence, and back pain that became unbearable. We ended up at the ER where she is now with a UTI. North mountain is supposedly the #1 rehab and skilled nursing facility in the valley. I would beg to differ. I emailed the coordinators at north mountain about this with one of them requesting that Rachel reach out to me in regards to our experience. I have yet to hear from anyone. Think twice before choosing them for your loved one.

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North Mountain Medical & Rehabilitation Center
North Mountain Medical & Rehabilitation Center - Main entrance

Main entrance

North Mountain Medical & Rehabilitation Center - My husband finally leaving after 6 months at this facility and -after a total of almost 10 months of hospitalization.

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My husband finally leaving after 6 months at this facility and -after a total of almost 10 months of hospitalization.

HonorHealth John C. Lincoln Medical Center - Inside Hinor Health Hospital

HonorHealth John C. Lincoln Medical Center

2.8(203 reviews)
5.2 mi

We had an emergency situation with my husband and he was transported here in the middle of the…read morenight. I will tell you that during this long stay, we interacted with dozens of different teams. And this was an overall good experience. From the security people, nurses, techs, doctors, cafe staff, and even the cleaning crew- we were treated respectfully and everyone communicated with us. And these doctors took the time to really explain what was happening. I know from stays at other hospitals that family is often left in the dark about how and what needs to be done, but they have all been very transparent and ensure we know what they know.

I brought the client I care for to the ER and we were seen fairly quickly, which I appreciated…read more Unfortunately, several aspects of the care were concerning. The RN assigned to us was somewhat polite, but when we asked for water for the patient, we were told we could get it ourselves rather than being assisted. I also did not observe the IV port being sanitized before medication was administered, and a green disinfecting cap was not placed on the IV afterward. In addition, the pads the patient was lying on had visible blood on them and were not changed. I ended up removing the soiled pad from underneath her myself. These are basic cleanliness and sanitation practices that are important in a hospital setting. The experience left me feeling like I had to closely watch the care being provided to make sure things were being done properly. I hope hospital leadership or patient relations reviews this feedback and reinforces proper care standards for future patients.

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HonorHealth John C. Lincoln Medical Center - Inside the Honor Health part of the gift shop love it

Inside the Honor Health part of the gift shop love it

HonorHealth John C. Lincoln Medical Center - Cafe

Cafe

HonorHealth John C. Lincoln Medical Center - Artwork

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Artwork

Neuromuscular Research Center - medcenters - Updated July 2026

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