Gonna keep this one simple....a couple of weeks ago I brought my 78 dodge Minnie Winnie into this place to have look at why my after market electronic fuel pump wasn't working rt. four days later I called to see what was going on since I hadn't heard from them. That's when some mechanic got on the with me to tell me that "I found a fly in your carborator and I'll back together in the morning boss". That next afternoon I was told that my motor home was ready. Upon going in to pick up my rv the mechanic bragged about how fast and bad Ass my rv was. Said "that thing hauls ass, and how fast it was"! I replied with, "really! It never used to be? What was wrong with my fuel pump"? I was then told that it was a carberator issue and told my bill was $600 dollars. 7 miles later my motor blew up! These fuck nuts never even addressed my fuel pump issue, instead they charge me double for a carb rebuild (which I already had done 200 miles ago and would have told them if they cared to ask) then gave me my running (as I left it) rv back and made it a dragster and brag about how fast it was but a few miles later they blamed me for not asking to do a full safety check. I asked them to check out my fuel pump and they decided to rebuild my carb and then when the shit hit the fan not one manger nor owner couldn't even return my my calls. Bunch of inbred red neck cock suckers working out this place. Someone said it earlier and I can concur that this place is defintintly RENOS RIP OFF GARAGE. Btw since I could never talk to a manager or supervisor, I ask to at least talk to the mechanic how worked on my rv and was told...."we don't let that mechanic talk to any customers cause of his temper! Mind blown read more

AVOID THIS UNREPUTABLE ESTABLISHMENT! We phoned the business and spoke with an individual named Bernie, who proved to be less than trustworthy. They promised a swift resolution for our RV, which was towed from Reno's downtown area to their shop without a proper transportation license, and they demanded a $300 payment. It's been 2.5 months since then, and there has been no communication. In an attempt to understand the situation, we drove all the way from LA, enduring a 10-hour journey, only to discover that our RV was in the exact same condition as when it was towed. Upon entering the store and inquiring about our RV, an elderly gentleman (around 70-80 years old) at the counter began shouting at us. To our astonishment, he even brandished a gun, accusing of trespassing and demanding that we leave his shop. We insisted on retrieving our keys and refused to depart without them. Ultimately, he reluctantly handed over the keys, tossing them onto the street. Upon returning to our RV, we realized that the drive shaft had been stolen from underneath it, and they outright refused to return it. Additionally, they claimed to have called parking enforcement to have our RV moved from the street. We've been actively seeking reputable mechanics to address this issue. These individuals are far from professional and seem to handle tools with the demeanor of uncivilized beings. Our police report has been filed, and we are pursuing legal action against them. We strongly advise against patronizing this establishment if you value your RV or vehicle. We wouldn't even consider doing business with these individuals again. read more

They tried to charge me 150 dollars to do a fuel injection service on my vehicle, Other shops are around 69.99 for the same thing...trust me ive done the research. It is a 3 step service, step 1 putting a fuel additive in your gas tank(anybody can do that). Step 2 Cleaning out your throttle body with a aerosol spray (just take off the air cleaner hose). Step 3 run a solvent through a vacuum line(they sell a can called seafoam with directions on how to do it yourself). End result my husband did this in the garage for about 15 dollars. You can get the same products at any auto parts store or even wal mart, these are the types of places that try to take advantage of customers trying to sell a tune up in a can. And to think I was only there to have a wheel alignment performed which they dont even do, they take it down the street to big o tires which they wont tell you. Their charge for a four wheel alignment was 99.99. If i took it to big o myself it would have been far less. read more

This shop is full of crooks. They lie about what needs to be done and charge for NEW parts when the parts are actually used. I know this because we went after several times to these screw balls, to another shop. Got the information on paper and the parts this jerk put in the car. The old man there must be a drunk, look like he does not sleep much guess that's why he is so mean and such a rip off. One other complaints they show a picture of a man that looks trustworthy, if this is truly the owner, he needs to get rid of main guy. I will be back with more information as soon as we get to small claims court!!! You and your druggie help should be ashamed. read more

After buying a used car from the dealer, my catalytic converter went out in less than a year. Bernie replaced it with a new one that was under warranty. I'm so grateful that he gets his parts under warranty, because something else is the system made the new catalytic converter go out again! He was able to order another catalytic converter and had the repair done in 24 hours (included the other part). At no charge to me! I've had mechanics charge me so much in the past when things break down more then once. But thanks to the part being under warranty, I didn't have to worry about it. Bernie was quick and professional. I will always go to him! read more

I had my sick car to several auto repair shop for repair, but none of them could fix it, I was hopeless about repairing this car, my friend told me about Nevada auto diagnostics and for last hope I gave a try, I am glad I did it, my car was fixed perfectly and running look alike new car and still is going, I have to say thanks to Nevada auto diagnostics technicians and my friend for his recommendation to this place. I highly urge everybody to use this place for all services you need . thanks again to Nevada auto diagnostics crew. read more

I needed a new mechanic and my brother in law recommended them. They are great! Bernie always explains things and speaks to me like I know what he's talking about (even though I don't). When my joint went bad on my car, after diagnosing where the noise was coming from and fixing it, he even kept the bad part and showed it to me. It truly made me trust him that even though I had already agreed to the repair, he saved the bad joint to let me see what was creating the noise. I will always trust him and his crew! read more

Bernie and his team rock! These guys were great in helping me get my Altima repaired with a very difficult sensor, the labor took longer than expected and I was not charged extra (rare for a mechanic shop). Bernie and his team kept me informed of what was taking so long and explained everything to me. The guys there are great! I really appreciate all the hard work they did for me and would recommend them to anyone. Thank you again Bernie! read more

Best CAR REPAIR service in Reno! They are way more than about smog folks! The professionalism, knowledge, results, and customer service are OUTSTANDING! When you get tired of being fleeced, bring (or tow) your vehicle here! I am so thankful someone recommended them to me two years ago! They turned my "lemon" into a lemon meringue pie! read more

Being a new driver I wasnt sure what I needed to so with my vehicle. I was referred to this shop by a coworker, I couldn't have been more at ease with the whole thing. They went over everything on my car then with me so I could understand, they didn't try to over charge me for anything. Thank you for the service guys read more

I got help from Alex and it was the best help I could have gotten he was very patient and calm when I asked questions about what he was doing with my vehicle done in a timely manner and worry free. From management all the way down professional and courteous. I'll be back to this shop for sure read more

We were passing through town in our motorhome. They checked the battery, determined it needed to be replaced, and that it was under warranty. They gave us directions to the O'Reilly store where it could be replaced under warranty, and didn't charge us. read more

Incompetent liars and thieves work there. We rely on professionals to have ethics, don't expect to find that at Nevada Auto Diagnostics. Go ahead check them out but know this; that feeling in your gut that these guys are crooks is spot on so trust it. read more

Horrible business which will use any tactic to take as much of your money as possible such as illegally doing work which hasn't been approved, criminally overcharging, and bullying tactics. Save yourself the headache and don't go here! read more

Engine light came on about 60 out on Friday afternoon. Bernie worked us in Saturday morning. Hour later back on the road. Friendly and professional. If we lived in Reno this would be our go to place for our motorcoach read more

Brought my suburban in for leaking coolant, Bernie and his team got it fixed up in just a couple days for a reasonable price. I will definitely bring my vehicle back for any future work it needs! Thanks Bernie read more

These guys are the best. I have been a customer of theirs for years, and they continue to come through with high quality, reasonable cost repairs. Special thanks to Bernie and Chris who are top notch. read more

Shop mngr. does what he can to give great service and keep mechanics busy with giving great prices for his customers who really need the work done to they're vehicles read more

When I initially brought my vehicle to Nevada Auto Care, I trusted I was in good hands and wouldn't be disappointed. Unfortunately, that wasn't the case. read more