Everything is clear and pricing is texted to you with full explanation and the ability to accept or decline. Also offered a discount due to so many items needing attention. Friendly and Fair... definitely going back again. read more

The service here was phenomena! The waiting room is nice and full of snacks. I will be going back for future smogs!

Was recommended by my tire shop because I needed an alignment for my Jeep . Waited while they did it, took about 1hr or so not bad. Price was decent . They did a good job it seemed but while driving for about a week it seemed to pull to right now not super bad but noticeable. Brought back so they could remedy the problem. Waited while they worked on it, took about 1hr 1/2 . They said everything was in the green and rotated my tires too. Drove it for a while and seems to be good and doesn't pull like it was. Happy they were able to fix it . Thank you Nevada Auto . read more

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I've never felt so welcome in an auto shop before! Monica made sure my vehicle was well taken care of and was so efficient and quick with communication. Rachel is so sweet. The staff in general is great. Of course car repairs are never cheap but I walked away feeling like my money was well spent and that my vehicle was properly serviced. read more

Bryan, you keep on saying oh we did the codes that you that you accepted, yes I accepted the three codes that you said were wrong with not showing me the real documentation showing that all the codes on top of you making it seem like you did your job by coming and getting a tow truck that took two hours to put on the bed to the point where I told him it's OK I'll figure it out and then he finally got it on after an hour and scraped my front bumper on top of you giving me a loaner car that honestly, I didn't even feel comfortable having my kids in it and you're failing to realize your repairs caught on fire with three small children in it. You only picked up so that you guys could go and cover your ass and show pictures that you want to show you didn't update that file until the car was brought back the second time and the rental car you gave me was not a rental car because it was disgusting inside my car ended up catching on fire because of there faulty doing with my 3 kids in the car thank god highway patrol came and helped Brian since your quick to respond with your unfortunatelys and tried to explain yourself on some bullshit ass excuses why don't you explain yourself on why I've never received the proper diagnostic sheet that said the real problem until after I bitched about it read more

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I am new to the Reno area and developed a leak on my 2004 Nissan Altima. Not knowing anyone in this area to recommend a repair shop, i searched out repair shops on line and found Nevada Auto care was located close by. I called and spoke to Angela, she said they would diagnose my leak for free. I made an appointment for the next day and when I came in they inspected my car while I waited. Bernie, the shop supervisor, allowed me to look at my car while it was on the rack, turns out the power steering pressure hose was leaking. They replaced the hose and my problem was solved. Nice to know that there is an honest and reliable auto repair shop near by. Thanks Angela and Bernie for your professionalism. Bill W. read more

Took my truck in to get 4WD serviced. Shop had my truck for about two weeks and couldn't figure it out but managed to disable my power steering. Tried to add power steering repairs without my approval first. Had to take my truck to the dealership to now have power steering($$$$) and 4WD repaired. This is the second time this shop has made my car worse. Brought my car in because it was overheating. They replaced my radiator and it overheated again before I got to the end of the street. They replaced my head gaskets and charged me for both repairs without my consent. Don't get fooled by their early availability for diagnostics, even if they can get in same day, avoid this shop at all costs! read more

We have had 2 occasion for service from Nevada Auto Care. 1. Fuel contamination, July 24 Bernie and crew were extremely compassionate to my issues. The repair was perfect. They stand behind their work. 2. July 25, Post roadtrip (4700 miles), needed shocks, 150000 mile service. Troy is awesome, handle our service with expertise and completed service in a timely manner. Love the whole crew, highly recommend. read more

Have been going here for my smog on my F-250 for 18 years. They have always been nice each year. They have taken care of me every year. They send out a discount flyer each year to make it a little less expensive to me, which is nice seeing that I"m retired. They are always busy, so I think they do good work on cars otherwise they wouldn't be in business for so long. read more

Had to have a cat and 02 sensor replaced they had it done in just a few hours super helpful and very fair prices. Thank you everyone there.

What went well?? Everything!!! Traveling, due to head back to Oregon... for a job. This team came together to save my job. My diesel needed some urgent work in order to pull my trailer. Prices and service excellent. So easy to work! I hit some terrible weather on the Smith River Highway and, seriously, all I could think was... Had not had this done I could be in very serious trouble. Thank you so much... AND for part of it they were able to work with Car Shield when no one else would! As a solo older woman full time traveler. I so appreciate everything! Bernie... thank you isn't good enough! read more

update on our review for this business . Buyer beware ! this shop puts extra parts in your vehicle and then chargea you for them even if you explicitly tell them you do not want those things done to your vehicle. We are currently in the process of seeking legal action against this shop for putting a water pump in our that we not only did not want but we told them over five times in writing and on recorded audio that we did not want it done. Stay away from them at all costs. They will take your money and then do everything they can to justify not giving it back to you. read more

The only reason things took time, was because I said I wasn't in a rush. And honestly , I'm still not. But I know they have a lot of work to do, so I brought my van home. Bernie and his staff have been very very helpful!!! My dad's 1988 Ford van has been sitting for a long time. It has 60,000 ORIGINAL miles, so I want to keep it. I want to live the van life. But I know this van needs help. I refused to take it to the mechanic my dad had because I think they were a joke! So I found Nevada Auto Diagnostics! And I am pleased with them! There is a new battery and starter got a boost, but Bernie informed me what is a deeper problem. And he gave me a quote that is pretty close to what I figured. Whether I keep it or not, I trust Bernie and his staff with all my vehicles, from now on! read more

Nevada Auto Care - Smog Check Stations Near Me - Reno, Nevada

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I was on my way home from Quincy back to Southern California but my engine on the RV was having problems (multiple vacuum leaks) and I needed a quick turnaround. I called the Monday after July 4th and They got me in the next day and had it fixed that day. Troy is the man. read more

WARNING!!!!!! I still can't believe I brought my Motorhome to this shop. Not only are they completely rude, but they overcharge for a simple Diagnostic and then try to charge $15,000 for an engine replacement. Be warned!!! Do not take your vehicle here!!! I can't believe the headaches I have endured with this shop and I hope none of you have to go through the problems I have faced here. They couldn't even give me a proper diagnoses on my Motorhome. How can a shop charge you for a diagnoses and in turn not supply documentation on what's wrong with it ? Complete scam !!! read more

If you are looking for an honest, reliable, detailed and invested business to care for your car... You have found it here!!! Thank you for not only picking up my car, and giving me a second opinion, a lower price that included the additional issue (cracked radiator); but also a safety item (brakes) that the other company didn't even catch. As long as you are an option, I will never go anywhere else. read more

DMV appointment at 9. Needed smog on diesel. They open at 8. I was getting my VIN check at 8:30. Quiet and efficient shop. Good experience.

I would not recommend this place for your annual diesel smog check. I walked in, waited a few minutes for the counter guys to finish talking to each other, asked for a smog and how long it takes. No response just took my keys After a $72.50 smog I left and called Sierra Diesel Injection and they only charge $45.00!! Guess I should have called to check first read more

Nevada Auto Care - Smog Check Stations Near Me - Reno, Nevada

I went there with a diesel smog check coupon for 39.95. My 2011 gmc has 4 wheel drive and traction control. They charged me 52.50 and said that they have to strap the truck front and back because all the wheels turn. I told them that the truck is not full time all wheel drive and the traction control can be turned off with a button. They said we have to treat it like an all wheel drive. I told them I have never been charged for full-time all wheel drive in the past. They said, "Oh really" and charged me 52.50. The smog paper work said full time AWD. This is the first and last time I will go there. read more

The team at Nevada Auto Diagnostics are simply the best around. Great communication from the beginning to the end. The value you receive as a customer is better than any place I have been to. Quality work for a great price and service completed in the best time I have experienced in Reno, NV. This review is coming after a couple interactions to ensure that the review was accurate. Each time I am impressed with the interactions with the team. Cannot recommend this shop enough. read more

Needed a diesel smog. Got me right in and done fast and a competitive price. Good place to deal with.

Been here twice with 2 separate cars for a diagnostic service each time, and both times I was given pleasant and efficient service. I received a detailed list of the problems that they found plus their quote to repair it. I paid $147 for a failed smog diagnostic and I honestly am not sure if that's a good value or not, but I got what I needed and I went here because I knew I could rely on this shop to give me what I needed in a timely manner. Scheduling was quick and easy online, and they confirmed the appointment quickly as well. I might not like the news they gave me (lol), but I most certainly appreciate their service! read more

STAY AWAY FROM THIS FRAUD BUSINESS !!! I don't usually review but I thought everyone should know my experience before coming to this place. I called in and spoke with a crook name Bernie. They said they would help out and get us out as quick as they can. It was 2.5 months ago. They towed our RV in 2,5 months ago from Reno downtown ( without a transportation license and asked me to pay them 300$ ) to their shop due to a small starter repair. There was no communication last 2.5 months so I drove from La to check what's going on with it due to no communication. When I got here on Saturday I was shocked that rv was staying same way 2.5 months ago. I walked in to the store and asked about my rv. Old guy ( 70 -80 years old ) at the counter started yelling at me. Can you imagine, I drove 10 hours to ask how my rv is doing and when I asked my keys, he said get the fuck out of here. I told him I'm not going anywhere without my keys. Then he pulled a GUN!!! on me and told me to get the fuck out of my shop ! Accused me with trespassing :) I was shocked but I told him I'm not going anywhere without my keys. Finally he pulls out the key from the counter and throws it on the street. After that when I go back to my rv realizing they stole the drive shaft under my rv and told me they will not give it back to me. On top they said they called parking enforcement to move my rv from the street :) I have been trying to find mechanics to take care of the issue. These people are uneducated animals with tools in hand. You can expect anything from these human looking animals. I have my police report and suing them ofcourse. Stay away from this place if you like your rv or auto. I would never even thinking to do any business with these morons. read more

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Employees were rude. For the most expensive diesel smog in Reno they should at least be polite and professional. I don't recommend this place unless you are out of options. They have a very small waiting room which was very noisy and filled with the smoke and smells from the shop. Save yourself the headache and go elsewhere. read more

I came in to get my car smogged 15 minutes before my registration appointment at the DMV and the gentlemen that helped me was very quick, efficient, helpful, and nice. I was able to make my appointment on time while receiving great service! read more

this place I would not even give it a star. Manager has a bad attitude and disrespectful with his employees and he would do it in front of customers. As I observe being there every Monday inspecting my rv and letting front desk know of what I was doing when my rv was outside.../since manager was alway busy...Feel so sorry for the employees especially front desk, they look like dog with its tail between it legs when they wanted to ask him a question... And as a customer when I told front desk to tells him that I found a problem on rv that wasn't there before , he would go out yelling and trying to change things around and will tell you to come and pickup your rv. I had a melted paint spot and later found out when i inspected somewhere else that my 30 and 50 amp cables were gone... left message to front desk about the paint but not about my cables , since I knew I was screwed by this shop why even bother telling him about the cable.. but I got this on blog with other friends that has Rvs etc to pass this around and be careful about this shop, and if they still decide to go make sure you take pics like I did remove all valuables or take pics of them... and ask what if they have garage insurance if you rv is on shop.... wish they should have.. but just becareful with manager read more

3 days before Thanksgiving, car overheated while I was on the free way. got my car towed to Nevada Auto Diagnostics, since they did a great job on the A/C the last time I took my car there, and they were able to get me back on the road the day after -- even though they were busy! Radiator and battery had to be replaced and they were still able to get the car ready the next day. Oh and amazing customer service, friendly employees :) read more

Technicians are great, shop owner needs to go away. Or maybe he should just take the F word out of his vocabulary. That wouldn't leave a whole lot of words left since that's the only word he seems to know. The actual owner contacted me. It was the shop manager I referred to. read more

Needed a Diesel smog for my car, they were able to get me in and out fast! Bernie and Tom are awesome! Thanks guys!

"Hi Daniel, I see you brought your car back for additional work. I'm glad we were able to fix your intake problem and it was a pleasure to repair your washer sprayers at no cost that were removed by someone else." Update: I did not, and would not take my car back to this "shop." I actually like my car. I wouldn't trust this shop to repair my washer sprayers. I wouldn't trust this shop to re-tune my radio station. It's good for me, and other potential customers, to know that you're as clueless about your clientele as you are about auto repair in general. read more

I received a coupon for a smog check here and decided to give them a try. Their smog service is called "Express Smog". I walked in and the mechanic was on the phone telling someone that he was the only mechanic there, his other mechanic left and he doesn't know if or when he's coming back. He also told whoever was on the other line that he can't estimate timeframes since it's just him now until he can get some more mechanics in there. Anyways, he got off the phone, I gave him my coupon and he said it was going to be at least 45 minutes. I was nice, but said, "Oh, really?". And with a ton of attitude he says "Yes, it's just me in here and there's another smog in front of you." I decided to leave and go elsewhere(the smog place next to Moana Nursery) - where it took less than 10 minutes and only cost $4 more. I think I'll stick with them in the future! read more

As far as Smog check places go, I don't have any complaints. I have a Diesel pickup which requires a "special" smog check that only a few places in town can handle. I used to go to the location on Kitzkie and this is the first time I have come down to the new spot off of Airway and Longley. The location is a little out of the way for me but the place itself is much nicer and bigger. They got me in right away and I didn't wait longer than 15 minutes to get everything taken care of. They have a nice waiting room and free calendars in case you're interested. Will be returning next year for my annual smog check. Not sure about their other service but may give that a try as well read more

Nevada Auto Care - Nice waiting area for a smog place - Smog Check Stations Near Me - Reno, Nevada

Had the brakes on my truck done here, two months later my trucks was shaking when braking. I called them to let them know they told me to bring it in. We set up a date and I showed up, turned out they were booked that day. I showed up 3 different times times to be turned away. Constant back and forth "so and so isn't here" "sorry we are booked up". They finally got to my truck after about two weeks back and forth. Great. Yup they're sticking. They charged me a discounted price for new brakes and rotors. I got them done. (thinking they are finally good to go). Boy was I wrong. I am now 5 months into the second set of brakes and rotors they did, with the same issue. It's now costing me $1,200 to get them done at a different shop. Save your time and money go anywhere else! read more

Have brought my Audi Q5 diesel here for several years for smog check. Quick service, and have never waited more than 25 minutes. If they're backed up, they'll give you a time to come back and have never disappointed. read more

I went here for a diesel smog on my T1N sprinter. It's surprisingly difficult to find a place in Reno to do diesel smogs...I believe this is one of three in the area. The initial phone call left me feeling a little wary, as it felt rushed and there was no guarantee my smog would get done the same day. However, when I walked in, the guy at the front desk was very helpful and they got the service done within the hour. The rate was the same as other diesel smog prices in the area. I'll be coming back each year and recommending them to my van-life friends. read more

Bernie and his crew are the best in town hands down! Old school to the newest technology out there these guys are sharp very honorable clean honest best value I'll never take my cars anywhere else! read more

Had an unexpected coolant leak in my RV. NAD were able to take a look immediately and fix the problem. Also my RV needed to be dropped off at a separate shop to look at the water heater and NAD, once finished, dropped it off for my saving me a great amount of time. Overall I am happy with their service. read more

I will never advice anyone togo their . They will never do what has been promised specially the rudest manager called Bernie. After I took my Range Rover for suspension ,coolant and heater problems it was easy to say yet to fix . it took them over 2 month and towed my car back to house with out fixing it after I paid $2,700 . read more

I took in my BMW to get serviced for multiple different issues, and the turnaround time was quick, they were responsive, and they communicated with me throughout the process between the warranty company. It's difficult to find a shop that is willing to work on BMW, so I am very thankful that they have a mechanic that specializes in European cars. They have a 2 year/ 24,000 mile guarantee, which is the best that I have come across. Bernie was so kind to lend me a rental vehicle at no additional cost since I was going to be without a car! Excellent work for a very competitive price, I can't thank Bernie and his team enough for their hard work and kindness. read more

Just save yourself time and money, just go somewhere else. Its been 5 months since I had my car diagnosed by this people and today I'm still unable to revert all the damage they did to my car. They had it in their shop 3 months and I was not treated like a customer but instead like an annoyance. read more