Almost everyone there is friendly, even though it seems that they do tend to make errors. I met…read morewith a young lady, Dr Nguyen and Dr. Helmi. This is my first time at this office, two hrs later and no injections! I haven't started any treatment yet, although I thought I would be getting a TPI. During my appointment, I was informed that they would have to request the notes from my cervical medial branch block doctor and my previous pain management doctor. This was a little disappointing given that I waited two weeks for this appointment and had previously provided my MRIS. There was no previous mention about my prior doctor's notes. I was also informed that they need to check for pre-approval for my tpi. Again, I explained to this doctor that my insurance doesn't require pre-approval. I called my insurance as soon as I left this office and they informed me that they will contact pain specialists of Nevada in the morning since they were already closed to inform them of their procedure. Dr Nguyen discussed other options with me like an epidural. We also discussed their MLS laser while I was there. I did explain to Dr helmi that I had some red laser treatment at a prior chiropractic office. He claimed that laser was a superficial laser that only went skin deep. Their laser supposedly goes deeper. Two days later, I called in and spoke to I Sandy. She agreed there should be no issue since my insurance doesn't require pre-approval I asked to speak to her manager. 12 minutes later and I get transferred to Soroya

Excellent! Dr Helmi is the best! You will be very satisfied. He is very knowledgeable,…read moreunderstanding and listens to all your concerns and takes care of them.

I'm making an appointment with them we're very easy and they will be very understanding and…read morecompassionate about my care and my concerns

It happened again! This Irene Ines is something else Dr Obi needs to fire her! Husband went in for…read moreepidural scheduled from Ines and thank God Dr Obi looked at husband chart before giving him the shot again! Wait time was 2 hours, come to find out that hubs shouldn't have been scheduled for this shot anyways cause he just got it done 2-3 weeks ago...if hubs didn't mention he already got the shot who knows what would have happened

the nurse I had when I went in back was great after that they make you seat in a wheelchair and I…read morewas sedated had employee lie to my face I am in more pain now then when I came in what has happen to America?i

I am in documented pain. I need 2 knee replacements due to severe osteoarthritis. When I was…read morereferred back to them after leaving them seven years ago they made a false accusation that I didn't have an enzyme in my urine that breaks down my prescription... suggesting that I was not really talking them knowing my condition causes chronic pain. I see this trend happening a lot with this company with people of color and I intend to have a lawyer look into it. When I researched this supposed enzyme it is widely known that not everyone produces this. Producing the enzyme has genetic and health factors including medications already being taken. They gave me a lot of problems getting into the appointment for about 2 months and I have been without pain management for 2 months waiting to see them when they could have just told me that they had issues and I would've went elsewhere. I left them seven years ago and since then had no problems with urine testing with other pain management offices... only leaving because of an insurance issue. Please don't waste your time if you are a person of color. They suggest that we are either drug dealers or addicts.

Excellent session! I've been attending sessions here for over a year now and have experienced…read moretremendous benefits in managing my post-traumatic stress. Dr. Bennett is exceptional. As an Air Force anesthesiologist on a Special Operations Surgical Team (SOST) and founder of Las Vegas Ketamine, he has dedicated himself to supporting veterans like myself who struggle with the effects of post-traumatic stress.

I have been coming here since April 2024 after an extremely traumatic event took place in my life…read more It is by far the only thing that has helped me. The Dr. and staff are incredibly knowledgeable, friendly, and make a very nerve wracking experience very comfortable. I have even sent my Mom here and she swears by Ketamine therapy now too.

I have been going to see Dr Wilson Since I moved here from…read morethe East Coast. Dr Wilson has helped me a lot I have had several epidural injections there and have another one scheduled soon.

Bait-and-switch Tactics & complete Lack of Communication…read more I was referred specifically to see a Physical Medicine doctor by my primary care physician. When this office called to book a last-minute cancellation slot, I jumped at the opportunity. However, the entire experience turned out to be a massive waste of time and felt entirely like a revenue grab. Despite having my referral paperwork naming a specific physician, no one on the scheduling staff bothered to inform me that the doctor no longer worked with this office. They had me fill out extensive paperwork, wait and go through a full examination with a practitioner I never requested. It wasn't until the end of the exam -when I realized the provider wasn't addressing my actual medical needs-that he informed me he specializes in Pain Management, not Physical Medicine, and that the original doctor was gone. Instead of being upfront from the start so I could find the right specialist, this office rushed me in, wasted my time, and offered me imaging and medications for a specialty I didn't even come in for. Save yourself the frustration and double-check everything before booking here-their front desk communication is abysmal and they clearly prioritize filling open appointment slots over actual patient care. I asked them do you see my requested doctor at the top of my referral? She said we get these ALL the time and we don't question it! Unbelievable, so I'm not the first, it happens often here!

In Laura's review, she advises you to call pain matters Wellness, however, I've been calling all…read moreweek and no one ever answers the telephone. I've also sent multiple emails. Yesterday, they asked me for my updated insurance card. This was provided to them and again I requested an appointment for my tpi. I then received an email saying that they're not taking any new patients right now. Clearly, I'm not a new patient if you have my original insurance card on file!

When I tell you, I'm so excited that Dr. Bell is helping me so much with my pain management. I…read moredefinitely recommend.

I would definitely recommend my family and friends to come here. The front desk employees greet you…read moreas soon as you come in. The MA's are friendly and efficient. Alex the PA is gentle, thorough, and takes the time to answer any questions or concerns I have. Overall wonderful experience and I appreciate all the care I received here. Thanks Relevium!

I was in an accident a couple of years ago and was advised by my attorney to go here for therapy /…read morepain management. It was a great recommendation. The staff is awesome and Dr Tang is exceptional... very detail oriented, thorough with explanations and caring. I always feel good / confident after leaving the building. I have to come back since I recently got into another accident. I'm glad my attorney had me go back here. I 100% recommend this Relevium, you won't have any regrets...

I had an excellent experience with my PAIN RELEASE THERAPY treatment. Craig was professional,…read moreknowledgeable, and listened to my concerns. I came in with a lot of tension and discomfort i was walking with a limp due to sciatica type pain from my hip down my leg--, and after the session I felt significantly better - more relaxed, the severe pain was so much better that it allowed me to walk upright, not crooked. The environment was welcoming and the care felt very personalized. I highly recommend this practice to anyone looking for effective therapy! I will be returning- Thank you for such an amazing experience!

I had a really great deep tissue massage here. The pressure was exactly what I needed, Craig…read morefocused on the areas where I had the most tension instead of just rushing through it. I left feeling a lot more relaxed and loose. Definitely a great experience and I would come back again.

dr wentz is the best if you get anyone else i cant speak on…read morebut dr wentz will listen understands and willing to help. i got whiched to another dr there and tapering me too fast caused me to withdrawal when i tryed to help myself i had morphine in my urin caused me to be put out. so if your suffering with withdrawal dr,ken starr on youtube is the best that your going to find to help you other than that its all about capitalizeing off your insurance for injections that made things worser for me. no one in las vegas knows how to taper fentanyl only dr,ken starr in california you can find him on youtube check him out very educated

Because I detected the odor of marijuana, I rated the visit as a 3 instead of a 5. I believe it is…read moreinappropriate to admit patients whose presence results in a strong marijuana odor, as it affects the comfort and rights of others to breathe clean air. Personally, the smell also triggers headaches for me. I want to reiterate that this clinic is an excellent, top-notch facility. In my experience it has consistently earned a 5-star rating, except for today. Respectfully, Joe Simmons Lifelong Patient 702-994-8564

Staff was really nice but the receptionist called in sick and no one opened up for my 7am…read moreappointment. Finally got in a 8. Things happen so they did their best to make up for it. Really friendly staff.

I would never return to Valley Oaks Medical, and I do not recommend them. My experience at both the…read moreEastern location and the Sun City location in Las Vegas was extremely disappointing. At the Eastern office, I felt I was treated differently because I'm not Hispanic and don't speak Spanish. The service was unprofessional, and I left feeling ignored and uncomfortable. I decided to give the Sun City location a chance, but it was just as bad. I waited two hours to see the doctor, and she spent barely 15 minutes with me. When I tried to explain my symptoms and concerns, she dismissed everything and told me I was "too young" to have anything wrong -- simply because most of their patients in that area are older. She ordered a lot of bloodwork but didn't explain any of it. When I asked questions, she brushed me off and told me to take collagen and vitamins because I'm in my 40s. That had nothing to do with what I was actually feeling. She even made a rude comment when I asked about testosterone levels, instead of educating me respectfully. Both locations showed poor communication, lack of professionalism, and a complete disregard for patient concerns. If you're going to work in healthcare, you should care about people -- not stereotype them based on age, race, or language. This was unacceptable, and I will not be returning.