Excellent! Dr Helmi is the best! You will be very satisfied. He is very knowledgeable,…read moreunderstanding and listens to all your concerns and takes care of them.

Almost everyone there is friendly, even though it seems that they do tend to make errors. I met…read morewith a young lady, Dr Nguyen and Dr. Helmi. This is my first time at this office, two hrs later and no injections! I haven't started any treatment yet, although I thought I would be getting a TPI. During my appointment, I was informed that they would have to request the notes from my cervical medial branch block doctor and my previous pain management doctor. This was a little disappointing given that I waited two weeks for this appointment and had previously provided my MRIS. There was no previous mention about my prior doctor's notes. I was also informed that they need to check for pre-approval for my tpi. Again, I explained to this doctor that my insurance doesn't require pre-approval. I called my insurance as soon as I left this office and they informed me that they will contact pain specialists of Nevada in the morning since they were already closed to inform them of their procedure. Dr Nguyen discussed other options with me like an epidural. We also discussed their MLS laser while I was there. I did explain to Dr helmi that I had some red laser treatment at a prior chiropractic office. He claimed that laser was a superficial laser that only went skin deep. Their laser supposedly goes deeper. Two days later, I called in and spoke to I Sandy. She agreed there should be no issue since my insurance doesn't require pre-approval I asked to speak to her manager. 12 minutes later and I get transferred to Soroya

I love the pain institute. Every one that works there is so kind and they do everything they can to…read morehelp you. I can't say enough good things about them

It happened again! This Irene Ines is something else Dr Obi needs to fire her! Husband went in for…read moreepidural scheduled from Ines and thank God Dr Obi looked at husband chart before giving him the shot again! Wait time was 2 hours, come to find out that hubs shouldn't have been scheduled for this shot anyways cause he just got it done 2-3 weeks ago...if hubs didn't mention he already got the shot who knows what would have happened

I am in documented pain. I need 2 knee replacements due to severe osteoarthritis. When I was…read morereferred back to them after leaving them seven years ago they made a false accusation that I didn't have an enzyme in my urine that breaks down my prescription... suggesting that I was not really talking them knowing my condition causes chronic pain. I see this trend happening a lot with this company with people of color and I intend to have a lawyer look into it. When I researched this supposed enzyme it is widely known that not everyone produces this. Producing the enzyme has genetic and health factors including medications already being taken. They gave me a lot of problems getting into the appointment for about 2 months and I have been without pain management for 2 months waiting to see them when they could have just told me that they had issues and I would've went elsewhere. I left them seven years ago and since then had no problems with urine testing with other pain management offices... only leaving because of an insurance issue. Please don't waste your time if you are a person of color. They suggest that we are either drug dealers or addicts.

the nurse I had when I went in back was great after that they make you seat in a wheelchair and I…read morewas sedated had employee lie to my face I am in more pain now then when I came in what has happen to America?i

I am writing this as a therapist not as someone who experienced ketamine personally. I have seen…read moredrastic changes in the demeanor of my client since starting ketamine infusions. When he began he scored high by almost every marker for major depression - after ketamine infusions his scores are down dramatically and he is feeling much better. He's continuing with infusions every 4-6 weeks. The staff at LV Ketamine are very knowledgeable. I called several times before the first infusion to gather more information and they were always available. The infusion rooms are set up as relaxing spaces with calming music and large chairs for patients. Thank you LV Ketamine for your commitment to excellence for your patients.

Excellent session! I've been attending sessions here for over a year now and have experienced…read moretremendous benefits in managing my post-traumatic stress. Dr. Bennett is exceptional. As an Air Force anesthesiologist on a Special Operations Surgical Team (SOST) and founder of Las Vegas Ketamine, he has dedicated himself to supporting veterans like myself who struggle with the effects of post-traumatic stress.

I've been a patient here for several years. The vast majority of providers and staff are top…read morenotch. Dr Kim, Dr. Erkulvrawatr and Andrea Albrigo PA-C are all very caring and knowledgeable. I don't know too many of the other current providers very well. The office staff is good, but as with many medical facilities, it's not always easy to get calls returned or messages directed where they need to be. But I don't believe other offices are any better in that area. Anyone dealing with pain management learns patience and acceptance sooner or later.

Ryan E listens to me and is caring, offering different perspectives on how to manage chronic painread more

When I tell you, I'm so excited that Dr. Bell is helping me so much with my pain management. I…read moredefinitely recommend.

In Laura's review, she advises you to call pain matters Wellness, however, I've been calling all…read moreweek and no one ever answers the telephone. I've also sent multiple emails. Yesterday, they asked me for my updated insurance card. This was provided to them and again I requested an appointment for my tpi. I then received an email saying that they're not taking any new patients right now. Clearly, I'm not a new patient if you have my original insurance card on file!

I would definitely recommend my family and friends to come here. The front desk employees greet you…read moreas soon as you come in. The MA's are friendly and efficient. Alex the PA is gentle, thorough, and takes the time to answer any questions or concerns I have. Overall wonderful experience and I appreciate all the care I received here. Thanks Relevium!

I was in an accident a couple of years ago and was advised by my attorney to go here for therapy /…read morepain management. It was a great recommendation. The staff is awesome and Dr Tang is exceptional... very detail oriented, thorough with explanations and caring. I always feel good / confident after leaving the building. I have to come back since I recently got into another accident. I'm glad my attorney had me go back here. I 100% recommend this Relevium, you won't have any regrets...

Aloha! I've been dealing with sciatica for over 15 years…read more I was looking through instagram and came across his page and figured I would give him a try. I flew in to Las Vegas from Hawaii and scheduled a session with him. Craig knew right away where my pain was coming from and knows what areas to work on to help relieve the pain. He is very knowledgeable and keeps constant communication with you to make sure he knows the pain level you are in. To bad I don't live here in Las Vegas so I could see him more routinely to get my sciatica under control. I highly recommend Craig if you need pain relief. Mahalo

I had an excellent experience with my PAIN RELEASE THERAPY treatment. Craig was professional,…read moreknowledgeable, and listened to my concerns. I came in with a lot of tension and discomfort i was walking with a limp due to sciatica type pain from my hip down my leg--, and after the session I felt significantly better - more relaxed, the severe pain was so much better that it allowed me to walk upright, not crooked. The environment was welcoming and the care felt very personalized. I highly recommend this practice to anyone looking for effective therapy! I will be returning- Thank you for such an amazing experience!

dr wentz is the best if you get anyone else i cant speak on…read morebut dr wentz will listen understands and willing to help. i got whiched to another dr there and tapering me too fast caused me to withdrawal when i tryed to help myself i had morphine in my urin caused me to be put out. so if your suffering with withdrawal dr,ken starr on youtube is the best that your going to find to help you other than that its all about capitalizeing off your insurance for injections that made things worser for me. no one in las vegas knows how to taper fentanyl only dr,ken starr in california you can find him on youtube check him out very educated

AVOID. SIMPLY, THEY DONT CARE. This place is garbage. Dr…read more Carlos during my Initial visit, I told them everything wrong. Their solution, give me some pill that's used to aid in opioid withdrawals. I dont use opioids. They test me every time and every time, I'm clean. I expressed my concerns with the meds and informed them I'm not some addict and it did nothing for me. Solutions 2. Give me hydrocodone, a muscle relaxer and something else. Again, it does nothing. I call to get them changed. They tell me I have to surrender my current meds to get something different. So I bring them in and they didn't take them and said they can't do anything because they weren't the original doctor. Solution 3. Give me 3 "new" meds that are literally the same as the other 3. Then they say "after we test these procedures (nerve block) we can see about changing your meds. Do the treatments and nothing worked. Solutions 4, give me the same meds again. This time doc says stop the 5mg (3x a day) and I'll issue you 7.5 (2x a day). So I'm literally taking the same. Well I get my new meds in the mail and behold, it's 5mg. I call the pharmacy and they said they don't carry 7.5 so they sent me 5 mg instead. No one told me they didn't have the meds. Not the pharmacy or the Dr. so I call them up again today to request a change. They answered and said we can talk during my next appointment. So again in pain with no solution. I am sick of this place treating me like some junkie off the street. They don't listen, I tell them my medical history, again, they call me a pill junkie and don't do a damn thing. I have called multiple times and never get an answer. Dr. Carlos its trash. Months I've given him to work with me and I've done everything I'm supposed to. He's just there to collect a check. And couldn't give two craps less if you're in pain. Go at your own risk but do not ask for Carlos.

I would never return to Valley Oaks Medical, and I do not recommend them. My experience at both the…read moreEastern location and the Sun City location in Las Vegas was extremely disappointing. At the Eastern office, I felt I was treated differently because I'm not Hispanic and don't speak Spanish. The service was unprofessional, and I left feeling ignored and uncomfortable. I decided to give the Sun City location a chance, but it was just as bad. I waited two hours to see the doctor, and she spent barely 15 minutes with me. When I tried to explain my symptoms and concerns, she dismissed everything and told me I was "too young" to have anything wrong -- simply because most of their patients in that area are older. She ordered a lot of bloodwork but didn't explain any of it. When I asked questions, she brushed me off and told me to take collagen and vitamins because I'm in my 40s. That had nothing to do with what I was actually feeling. She even made a rude comment when I asked about testosterone levels, instead of educating me respectfully. Both locations showed poor communication, lack of professionalism, and a complete disregard for patient concerns. If you're going to work in healthcare, you should care about people -- not stereotype them based on age, race, or language. This was unacceptable, and I will not be returning.

Staff was really nice but the receptionist called in sick and no one opened up for my 7am…read moreappointment. Finally got in a 8. Things happen so they did their best to make up for it. Really friendly staff.