I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Don't use this company! Gino came out the first time to meet with me. He also tested my chemicals…read moreand added muriatic acid to my pool. I watched him pour the acid directly from the bottle into my pool without diluting it first. Then, he proceeded to go around the pool with the pool brush brushing and splashing the water up onto the pool concrete coping. He said this is needed to circulate the acid. I went outside a couple hours after he left. I saw something that looked like black marks on the concrete coping near where he poured the acid in. Upon further examination, I realized they were holes in the concrete. The acid pitted by pool coping. Now I need to see if someone who does concrete repair can fill in the holes so they don't get any larger.

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

These guys are a 5 star business. I have mostly worked with Xavier. He's very professional, kind,…read morehonest, shows up when he says he will (wow-a real plus these days!) and always does a great job. I have no doubt their business will thrive and grow simply because they give great customer service alone - keep it up guys!!

During the holidays my ancient pool pump finally quit on me. I called a couple pool service…read morecompanies but all were closed until after the new year. In a desperate attempt I checked Next Door for suggestions and came across Alladin Pool Services. Mark from Alladin promptly returned my call and scheduled a visit to confirm my suspicion. Shortly after he sent a technician to replace the old pump with a new variable speed pump. The install was quick and painless and they left my backyard clean. They also took the time to make sure I understood the features and operations of the new unit. Thank you Alladin!

First of all, I want to make it clear that I never had a problem with Mark's employees in the five…read moreyears I used their company. The weekly pool service was always perfectly fine. So why am I giving the company one star? Because the owner tried to rip me off, and that's unforgivable. I asked Mark to have his guy take a look at my pool pump as it was making a noise that was getting worse. He said he'd come take a look himself. After coming out, he told me that my pump needed to be replaced and that the cost would be $2,950. That sounded rather pricey to me, so I started doing some research. It didn't take long to figure out that if I needed a new pump, I could get one, with installation, for about $1,800. But it gets better. Once I took the pump to an honest repair shop (Callen Pool Supply in Rancho, Scott is amazing!) it turned out the entire problem was a $25 seal that had worn out. The seal was replaced and the pump runs better than ever. At this point I called Mark once again to ask him if he was CERTAIN that my pump needed to be replaced. He said "yes, it does." I explained to him that I had repaired it for $25. He expressed ZERO remorse for trying to get me to give him $3K. None. He had the nerve to act like he had done nothing wrong at all. Needless to say that at that point I informed him I would no longer be needing his services. In addition, he also had the nerve to bill me $150 for coming out here and opening up the pump. Steer clear of this guy. He's also not capable of/unwilling to set up an auto pay. Wants me to hand over a check every month like it's 1995. There are so many better choices out there. My new guy actually charges less, and knows how auto pay works. Crazy.

I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

Service call,... replaced handles on My Solar Panel system. Fair price. Great service. I would…read moredefinitely recommend Bright Water Pool Service.

Called last week to set up service for our pool heat pump. Was told someone would get back to me to…read morelet me know when someone would come to my property. No response came Texted asking again, no response. Called again got no answer. They messaged me back saying we just missed your call what can we help you with. Told them again I was looking for someone to come service my pool heat pump, then.....no response. Don't bother with this company. Move on to your next choice

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Immediate response, showed up on time, fixed the problem and charged a fair price. Also great…read morecommunication.

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

Dave has been servicing our pool for several years now, and he's awesome! Our pool always looks…read moregreat, and he is here faithfully each week. He does the extra things to keep it working well, and he communicates clearly about what needs to be done or if he's coming at a different time. He's even made special trips to fix things. Our dog loves to see him come because he always makes time to greet her as he is getting started on our pool. We have highly recommended him to others.

From the owner: Our Commitment to You At Big Sun Pool Service, we believe…read morethat quality, honesty, and customer care are the foundation of great service. Every pool is treated with the utmost attention, ensuring crystal-clear results and reliable maintenance. Most importantly—your pets matter too. We always make sure the gate is securely closed to keep your furry family safe. Let’s keep your pool sparkling!

Bill Palmer has been doing my pool cleaning and repair services for a few years now. He is very…read morereliable and keeps my pool in top shape plus has rebuilt my pool sweep and done other repairs. Next is re-plumbing the current setup to get more water through the filter plus install a two speed pump.

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!