I had a great experience with this dealer, especially working with Bernie. I would highly recommend them whether you're looking to purchase a car or consign one for sale. I live a couple of hours away, but Bernie was very accommodating with my schedule and made the whole process easy. I purchased a classic car from them, and everything Bernie described was exactly as represented -- honestly, the car exceeded my expectations. I'm extremely happy with both the deal and the overall experience. Thanks again, Bernie! read more

New Autos - Car Dealers Near Me - Chico, California

These guys are great. They posted an f150 king ranch over the weekend. I called them first thing Monday morning and let them know I would come down and pay cash during the week. I live in Auburn, CA and work in Sacramento. I wasn't sure what day I would be able to get down there. Tod knew I was serious about purchasing the vehicle and held it for me on my word. I was up there, check in hand, three days later. I could not be happier with the truck or the service I received at New Autos Inc. if they have a vehicle you are interested in, give them a call. You will not be disappointed. read more

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I recently purchased a car from them, and I found the process remarkably straightforward and pleasant. They were patient and accommodating, even staying late to assist me, and thoroughly addressed all my inquiries. It was a wonderful experience. read more

New Autos.Inc is the most amazing car dealership I've ever been to. I will never go anywhere else. The customer service was excellent. The paperwork was fast and easy. Bernie and Todd are just the most awesome guys I've ever met. If you want to buy a new car you go to New Autos.Inc. Thank you again Bernie and Todd for such a great fun experience. We really did have a lot of fun! Especially Bernie and his big chair read more

We purchased a car for our college age son. Few months ago and it stopped working a few days after purchasing the car. Replaced the battery thinking that may be the problem, unfortunately seems to be electrical. We purchased a car from a dealership instead of an individual hoping to avoid these kind of problems. We were told that it was checked out by a mechanic. Unfortunately we did not get any great deal purchasing it from the dealership and now we have a car that does not work. We reached out to the dealership a week after we bought the car and they basically shrugged their shoulders. read more

I told Ken exactly what I wanted and he found it no problem I bought multiple cars from him. Have had great service, great cars with friendly and quick service. I actually enjoy buying my vehicle now. No more pressure from the salesman at the car lot and I always know what I'm going to get. no surprises thank you Ken!!!!! read more

New Autos - 2016 Toyota tacoma - Car Dealers Near Me - Chico, California

Car buying should be like any other purchase you make. You want to buy without a hassle or having anyone try to sell you something you don't want. Having had little car buying experience prior to working with New Autos Inc. I found the process to be pain-free. I told them what I wanted, gave them my pre-approved loan information, and the car was delivered. Countless family and friends have purchased our vehicles from Bernie and his team. This past year I bought a vehicle from another dealer on the other side of the country and realized how truly awesome the experience with NAI was in comparison. With NAI, I told them what I wanted and got what I wanted.... and it was a really good deal too! There were no haggling games or any issues really. I would gladly do business with them again and continue to recommend them to anyone I know that is looking for their next vehicle purchase. Keep up the awesome work! read more

Give New Autos a try! It'll change your opinion of the buying experience. I found Bernie by way of a used car that I was interested in. He connected me with the seller and the experience quickly became much more 'personal' in the best of ways. What impressed me the most was how Bernie kept in touch with me over many months, as I was getting closer to the point of purchase, reaching out at the perfect intervals, with zero pressure. I am forever grateful to Bernie because I love this car and loved the buying experience. read more

By going through New Autos Inc, we were able to get a 2014 Toyota Prius V for a lower price than any of the other dealerships in town, without any haggling. Ken was a nice guy who answered any questions I had. Two days after I turned in the car we traded in, I realized that I left a CD in the CD player, so Ken went and got it for me and had it waiting on his desk when I came to pick it up. The only reason this is four stars instead of five is that when our car did not arrive on the scheduled day, I did not receive a phone call. I contacted Ken the next day to ask whether the car had arrived, and it turned out the car was delayed several days due to an issue at the dealership that was selling it. It would have been nice to receive a phone call or email letting me know, since we were planning to pick up the new car "within 24 to 48 hours" as we were told by New Autos Inc. Overall, I would recommend this company and would do business with them again. read more

My boyfriend and I drove out from Oakland to New Autos Inc to look at a used Lexus IS 300. Chico was pretty far for us (three loooong hours) but we didn't mind it! The guy my boyfriend was emailing (Ken was the sales persons name) about the car prior to making the decision to drive out there was extremely friendly and answered all of his questions to the tee. He didnt once pressure us to come in, which is super refreshing since most used car salesmen are...well...rude. We got to the dealership and the car was already outside the door ready and waiting for us to look at. We did the full 360, got all our questions answered, then took it for a test drive. The salesman was extremely knowledgeable and even has his own garage at home where he fixes up cars, pretty cool! Long story short...they were willing to work with us to get the price we were able to afford and were super understanding and didnt pressure us at all. In fact at one point, he asked us if we wanted time to walk around and think about it, and if we didnt feel like it was a good deal then to be free to just leave and call him later! Not only is the service spectacular, but they take pride in the cars they sell, whether new or used. I'd highly recommend coming here if you're looking for a car :) read more

This business is a top notch business. Their customers service and quality are always impressive to me. I would recommend them to anyone . Tod is the best. No....um Bernie is the best. Tony is nice too. And Sophia . I wouldn't buy a car anywhere else...........unless I lived in New Zealand then that would be difficult and then I would have to move the steering wheel to the other side or wait... maybe that's Australia .....can they even do that ? Or maybe u can have one on each side!!!! what was I talking about? Am I bored? surfs up read more

Absolutely stellar experience with this dealer. Just happened upon an ad for a 2011 Toyota Tacoma truck with low miles and decided to take a chance and drive from Sacramento to Chico to look at it. I usually only trust Carmax to purchase used. The truck was better than advertised and the staff at New Autos was extremely accommodating especially Noah and his manager. I made the drive back the next day and purchased the truck. I've since had it checked out by my mechanic and they gave it their seal of approval. I normally detest car shopping because of all the high pressure tactics and fast talk but you won't have to deal with that nonsense here. Would definitely go back next time I'm in the market for a vehicle. read more

Ken couldn't have been more AMAZING to work with! As a first time car buyer he made the whole process really easy and enjoyable. I simply let him know the truck I was interested in and Ken found me options to choose from within a couple days. He was able to get me a great deal on my trade in, and I couldn't be anymore happy with new new 2018 Chevy Silverado! All the paperwork was in order and it took the pressure off of me. I really love my new truck, it's made driving fun again! I'd recommend Ken at New Autos Inc. for all your vehicle buying needs. Thank you Ken I can't thank you enough! read more

I have bought 5 cars totaled and buying through NAI was the best experience I've ever had! Brian was GREAT to work with! Brian guided me through the car buying process, advised me through price points, and even got me the online owners manual for my Lexus RC 350. He was even there, on his off day, when I picked up my car and further explained to me most of the features of the car. That is customary service! I would highly recommend buying through New Autos Inc and especially through Brian. read more

Support this local business- Best car buying experience I could have asked for! It's a little scary being a young female first time buyer from a dealer. I've been looking at cars for over a year now and am always off-put by pushy, aggressive salesmen trying to oversell their inventory to me. I loved the service at NAI. They were sympathetic to my situation and treated me with nothing but respect. For once, I was taken seriously as a customer. I have always loved the Hyundai Elantra Limited, and when I found it at NAI they offered me it to me for thousands less than I have found at other dealers, including all the information I could ask for, full carfax, and service records. They offered it at a great price and when another salesperson said they could potentially lower it a little more, it was honored with no hassle, which I appreciated so much. I bought from James, who never came across as being focused on the sale, unlike most dealerships. There was no pressure to buy and he helped me through every single bump that I faced. He set me up with the car I wanted for payments I could afford as a college student. It was such a simple, efficient, and comfortable buy. Once I decided on the purchase, everything was set in an hour or so and he walked me step-by-step through the whole process. Loved the big red bow! I absolutely adore my new car and have recommended this dealer to my friends and family. I would definitely do business with them again. Thanks to James and all of NAI! read more

New Autos - The car I've always wanted at a price I could afford... Thanks again NAI! - Car Dealers Near Me - Chico, California

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James not only found the exact truck I wanted; 2011 GMC Sierra Denali, but he was able to somehow deliver it in a compressed time frame. Great work! read more

I talked with Bernie over the phone a couple of times over the course of 2 days for a total of 15 minutes. On day 3 I picked up my new car (Mazda3 Hatchback). I got the price that I wanted and it only tied up 30 minutes of my time. Amazing. Dealer-Schmealer...Don't wast your time and energy on traditional dealers and call New Autos - Thanks guys, You have a lifetime client. read more

Amazing place! So helpful & honest. We worked with James & he was so helpful & patient the whole time. I'd definitely recommend this place for your next car. read more

My family has purchased two cars and sold one with the crew at New Autos Inc. and we won't go anywhere else if we can help it! Their business is courteous, honest and extremely well priced, whether you are buying or selling a car. There is absolutely no sleazy car dealership tactics, no leaving the room to "ask a manager", no guilt trips about not taking what's on the lot, no attempts to bait and switch, no heavy sale pitch. They'll tell you honestly what they know, and when they say they will call you back, they *actually do*. It's really a pleasure to deal with this company, I can't say enough good things about them. Go here for auto transactions in Chico CA!!! read more

I was searching for a luxury SUV in Chico. I visited several dealerships and test drove several vehicles that I was quite interested in. I had read about the Audi Q7 and was very impressed with that particular vehicle. Driving past NAI, I spotted one on the lot. The guys at New Autos Inc are very personable and LOW pressure. As a woman I appreciated being treated like a customer. At the LARGE dealerships they wanted to talk to my husband and turned on the HIGH pressure. A stress free experience. LOVE my 2014 Audi Q 7 TDI. read more

My wife (Patricia) and I just bought a Toyota Highlander through the sales agent Ken. We originally came in to look at a Honda Pilot but the car had been purchased the day before. Ken then said he could find us the vehicle we wanted and could have it delivered to his lot. Ken found several Pilots that meet our needs but we ended up driving the Highlander they had on the lot. Ken was never aggressive in his sale tatics and had all the paperwork already filled out so when we came to pick up the Highlander all we had to do was sign. This by far has been our best car buying experience. read more

Ken was easy to work with. I knew what I wanted and he found the model and color I preferred as the local dealers did not have one in stock. Also, price was lower that other quote I received. read more

Bernie went above and beyond, I told him what I wanted and he found me my dream car and he did it fast! His price was lower than anywhere in the north state! Thank you for making it easy to keep it local! I would highly recommend New autos Inc. to everyone! I love my new 2016 Ford Fusion! read more

We had a great experience buying a car from New Autos Inc. It was nice to be able to deal with someone that had your best interest in mind and wasn't trying to scam you into any costly extras! It was also nice to communicate on the phone and email (and sometimes text) to work out all the details. I would highly recommend New Autos, Inc. to all my friends and family. read more

If I could give this place ZERO stars, I would. You see, I've never actually written a yelp review. I'm like 95% of the rest of us who just google something and read what everyone else has to say. However, my experience with this place was so utterly atrocious that I had to write my first official review. So, the story goes like this. I had heard about New Autos Inc from someone who used them and had a decent experience. I thought "heck, car buying kinda sucks and if this takes the pain out of it, then sure, why not!" I called NAI a month ago and I spoke with James. I was still early in the buying process and exploring my options for what I could get with what I wanted to spend. I gave him a few ideas of makes/models and we discussed that some of what I was interested in was out of my price range. Nevertheless, he said that he would poke around and see what was out there in my price range and get back to me within the next day or two. In fact he said, "and if I don't get back to you by the end of next week, call a search and rescue team to come looking for me!" He took down my phone number and my email. A week went by. And then another week, and then a 3rd week. Seriously, I wondered if I should actually call a search and rescue team. So after nearly a month of no call, email, text, or idea if this place still existed, I took it upon myself to call back and attempt to work with someone else. You see, I really wanted to give them the benefit of the doubt and give them a second chance. The second time around, I spoke with Ken. I immediately let him know the situation and that I had already spoken with someone, however, that someone had not returned my call or emailed me with anything. He apologized and asked what I was looking for. I gave him nearly the same "schpeel" that I gave James about what I was looking for and where I was in the buying process. He said "let me poke around and see what we can find and I will get back to you within a couple of days" (sound familiar?) I got off the phone and thought "great! I'm glad I gave these guys a second chance." 10 minutes later, Ken called back. He said "I see that you already were working with James, so he is going to take over and help you find what you're looking for." I said "but but but... can I work with someone else?" And he said "James will call you back very soon." I decided to hold out hope for the last and final time that someone would WANT MY BUSINESS! I mean come on now, I get it. I'm a woman, I'm picky about cars, I'm not totally 100% certain on what I want, and I have to buy something within a price range. But I also have a job, make good money, know what I don't like, and really wanted to do business locally. You can likely imagine where this story is going. James never called back. In fact, I had to call Ken a final time to make sure I got James' name right and to give him a heads up that a not so happy yelp review was in the works. My advice to anyone in Chico looking for a new car: While the concept of NAI seems easy and practical at first glance, these guys don't know how to run a business. Buying a car can be tricky and to do business with guys who can't even return not one but TWO phone calls back is a risky affair (heck, why do you think auto fraud lawyers exist?!) The car buying and selling business is shady - and gaining your customers' trust should be of utmost importance. It's as simple as that. These guys are shady, their business is shady, and as much as you wanted to go local like me, take your business to Roseville/Sacramento and save yourself the hassle of trying to fix a broken system. My advice to NAI: If you don't need the business, if you don't want the business, and/or if you don't want to work with a customer, by golly, JUST TELL THEM! There are plenty of competitors out there dying to take our money and put us in new cars. I get the whole "hands off, no commitment" approach you're trying to take, but in 2014, customers don't chase down their own business. "Superior customer service" just doesn't work like that. Especially not in Chico. This is a small town and most business runs off of word of mouth and personal referrals. I sooo wanted to give you guys a chance and to tell all my friends, family and coworkers to buy their next car from NAI. But sadly, that's not going to happen, and in fact, at the drop of your name, I'll tell anyone to run and hide. Maybe you rejected me because you didn't like my phone number or my raspy voice or my choice in cars - that I'll never know. But one thing is for sure - we're breaking up and this time, it's you and not me. read more

The team at New Autos Inc is outstanding. Purchased our second vehicle from them and won't shop anywhere else.

New Autos Inc is the only place to go to find a new or used car with everything you want. They search everywhere for you, hassle free with quick results. They found a hard to find used 2014 GMC Acadia Denali in 5 days for us. Ken Kirkman was our salesmen and is great to work with. Paper work was trouble free, quick and accurate. We also purchased a used car on their lot from Ken 3 years ago. There is absolutely no pressure because they come through with what you want. read more

My wife and I just bought our first car from NEI and had an incredible experience. Jackie went above and beyond to find us the car we wanted at the best price possible. We will definitely be buying from them again! Thank you Jackie!!! read more

Just purchased my beautiful new car from New Auto's Inc, Ken was most helfpul and professional dealing with my nerves! It was my biggest car purchase to date but he handled all the details with prompt answers and helpful service! Thanks Ken, I'm happy to recommend NAI to anyone! Simple, professional, service oriented! read more

Great experience! Very convenient. I was not able to get a cheaper price through any dealer. I love my new 2013 Honda Accord EXL

Tony at NAI helped us get our awesome brand new Toyota Tacoma. Not only did he find us the truck we wanted with all extras (plus some) that we were hoping for, but at a great price and in a really short amount of time. He also found us the best possible financing and even went with us when we signed the paperwork. Last but not least he did the research so we knew what to sell our old cars for. Couldn't have been an easier less stressful process. I will never go to dealer again. read more

My car buying experience was the best I have had. Tony has very extensive automotive knowledge and his customer service is outstanding. I would definitely recommend Tony and New Autos, Inc. read more

Easiest car buy ever. A few emails, couple of phone calls. Paperwork ready, no games. No particular bargain but I don't think anybody is cutting price on this car anyway. read more

Worst Customer Service in Chico! I have purchased many cars from different dealerships throughout California. The people here are by far the rudest people I have possibly met. My mother and I came in to the dealership looking to write a check for the full amount of a consignment vehicle on the showroom floor. I wanted her approval on the car before making the investment. Apparently to James, that was a big joke. He rolled his eyes as I had to ask him to show my mother the car. Because of the horrid customer service, my mother and I left immediately. I would never buy a car from someone who has no interest in selling it. My mother called the sales manager about an hour and a half later to complain, but he seemed just as lackadaisical as James! I honestly do not know how this place has such great reviews, the customer service is awful and I pity the owner of the consignment car that is having people with such incompetence to customer service sell their vehicle. Please beware of New Auto Inc! read more

This is only the second time i have bought a car but what a difference at New Autos Inc. My girlfriend and I went in knowing that we were going to buy a Mazda CX-5 but didn't know the differences between the 2014,2015 and 2016 models. Ken took the time to show my girlfriend and I the differences and helped us find the one that matched what we were looking for. The whole time we were never pressured to buy a car or sold something that i didn't want or need. Ken, James and Bernie really went above and beyond to make this the best car buying experience possible! They helped me get the loan through a local bank and took care of all the paperwork. We ended up spending thousands less than we would have going through a dealership. The entire customer service experience at New Autos Inc was amazing!. I would recommend New Autos Inc to family, friends and anyone looking to buy a car without the hassle of buying a Car! read more