Really pleased with this hotel. The staff is kind, room is clean and comfortable. Loved walking on…read morethe path as the sunset and hearing the horns from the naval station across the bay.

Really scary neighborhood, if your room location on the ground floor, you will not be able to enjoy…read moreyour stay

I stayed here with the fam for the annual family reunion in the Bay area. This is a great option…read moreif you're in area. Front Desk/Booking: My reservation was booked through a 3rd party portal this trip as I was using points to pay for this one. No issues and once I notified the front desk attendant I was a World of Hyatt Member she gave me all the perks without hesitation. (Daily bottled waters, late check out options, etc) The lobby is very spacious that can easily hold 100 people with modern contemporary decor Room: The room was clean and the furniture was new and in great working order. The TVs were modern and all channels were there. The bathroom was spotless and housekeeping team were very friendly. Amenities: The gym on the first floor by the lobby was great. Medium sized with dumbbells for free weights, a multi-purpose cable pull machine and plenty of cardio options. All the equipment was new and the gym was clean. The morning breakfast in the lobby was great. The warm food options of eggs and sausage were my favorite along with oatmeal. Shout out to the fresh coffee and hot tea selection Location: This is where this property really shines. Located right off the freeway makes it very convenient. It's at the end of bay street which is a mixed-use shopping, dining, and entertainment complex situated along Shellmound street. Located right outside the main entrance, it's a quick walk to great dining and shopping options. Overall, I would definitely stay here again if I'm in the area. Safe Travels!

Came here for a conference and it included a breakfast provided by the hotel. The food was great,…read morequite a breakfast spread that included fresh fruit cups, yogurt, oatmeal, sausage, scrambled and hard boiled eggs, topping included: raisins, cranberries, sliced almonds, pecans, shredded coconut, etc... The conference room was spacious and comfortable. We used the wall mounted screens to attach our laptops and project out and discuss our work. The staff were helpful, friendly and responsive. The bathrooms were a short walk from the conference room and were clean when we needed it. This was my first time visiting this hotel, for what we did it was good. I'd suggest coming here for a day long conference and perhaps a place to stay if you're visiting the Bay Area!

Simvan (spelling incorrect I'm sure) checked me in. She was helpful and booked me in a room with a…read moredowntown view. I also received my requested bed choice even though I booked thru a 3rd party app. She could have been a little friendlier but it wasn't a deal breaker. My room was clean and well appointed. During my stay I gave my trash and exchanged used towels for clean ones with the housekeeper who was working a few doors down. Before making the exchange she asked my room number which seemed a little odd. There was a VERY loud announcement inside my room over the public address system after 9:30 pm. It informed guests that the building emergency situation had been cleared. I called the front desk because I hadn't heard there was an emergency. I was told "it was a drill." Kind of late for a drill imo. Glad I wasn't asleep because the announcement was annoyingly repeated about 10 times. Overall a good stay.

We arrived on a Saturday around 4pm. The check in line circled the lobby and almost went out of the…read moredoor. Sure, it was Labor Day weekend, but cmon! I have never experienced such a long wait to check-in. It must've been close to 1 hour to make it to the front. Once we got to the front, they didn't have the rooms ready. Albeit, this was after 5pm! We opted for a lesser level of room so we could get in quicker. We had paid for the M lounge. Honestly, don't bother! It's pretty bad. The extra cost was not worth the peanuts, m&m's, sodas and water. We will never come back.

I had a three night stay here while my house was having some work done…read more It feels like a pretty standard hotel for Emeryville. You can do mobile check in on the app and there is also a mobile key. I am a Diamond member and while I would not say it was the friendliest Hilton I've ever experienced it certainly wasn't bad. My quibble. The door on some of the rooms are overcut. The airgap at the bottom seems like a bit of a security issue. Although one could say the lack of one could also be viewed as a security issue from another angle. A couple conferences were in town at the same time I was staying here so the bar area was a touch overcrowded with the normal tech business. Some of the drinks were wandering out into the main lobby area. Where they sat for a couple hours with stray napkins, etc. It seems like a basic commuter Hilton for people who for whatever reason find themselves with the necessity of staying in Emeryville or get a better deal than springing for SF. The bed was comfortable. The room itself was clean. Check in and check out were smooth and unremarkable. The room had a tub. My preferred getting clean option! If I was a tourist I would probably be a little underwowed. But I'm not, so it was just fine. If you are a tourist considering this hotel know it's nothing fancy but it is near the shopping mall that is Emeryville and for that reason everything will be pretty easily accessible. 4/5 for lobby cleanliness but otherwise perfectly serviceable. Would/will stay again.

My friends and I decided to rent a room here so that we could go to the area by the bay to watch…read morethe fireworks from the Golden Gate Bridge on the Fourth of July. The room itself was quite comfortable with two queen beds. My first disappointment in this place was that I found a black curly hair in the bathroom sink. It made me think that they may not have cleaned very well before we got there. Our second disappointment was that the bar closed early. We came back from watching fireworks at around 9 o'clock and the bar was supposed to close at 10. It had already closed by the time we got back there we were hoping to have a quick drink. We are also very disappointed that nobody knew anything about a shuttle that could have taken us down to the end where the park was so we could watch fireworks. I think that the staff was friendly enough, but didn't have a lot of knowledge about what was going on. It would've made it a lot easier for us if we've had the information about the shuttle so we didn't have to carry our chairs over a mile to the park. The street also was closed which we were not informed about. The refrigerator barely kept our food cold. I was very disappointed in this place.

I stayed here since it was preferred by the company I was interviewing with. I would not recommend…read morestaying here for someone looking to get a good night's rest before an interview the next day. I awoke to vibrations at 5:40am from what I think were big trucks traveling either on the freeway or going to the freeway. Then there was honking from more trucks traveling on the freeway. I wonder if being on a lower floor might have helped. The hotel can't change where it is located, but I think it should be mentioned to customers that this can be an issue. The complimentary breakfast was good and the staff were helpful. The digital room key didn't work, so wouldn't bother with it.

Wow, surreal place! Clean and friendly staff…read more I came here Sunday afternoon looking for some place to relax. This is the place, the room was clean and neat and was equipped with two TV's,it also has a kitchen and a couch. I'm surprised that the room comes with the kitchen and couch since usually just comes with the beds and a TV. When I went to the pool the staff offered and asked us if we wanted pool noddles. Not many hotels have that. Awesome place to charge and refuel.

This is supposed to be a great hotel in the area so I'll start with the positive. Hotel Staff was…read morevery friendly, hotel was clean, felt safe, food was great breakfast was really good here. Rooms are nice I opted for a room with a view which was cool but I should have opted for the 3rd floor which had rooms with a nice terrace balcony. The hotel it's close to so many things very walkable which I also liked. The reason I booked this hotel was because my friend was getting married and it was close by nice enough for me, etc. Now for the not so good. I didn't have soap for 2 days, I called to have it refilled and no luck. I went and bought some hand sanitizer. Next valet is absolutely horrible. Day of the wedding it took 30 minutes of me waiting to get the car. 30 minutes which put me behind schedule arriving late and was not allowed to attend the wedding ceremony. On top of that which I didn't bring up to hotel staff because I was already livid and super late so I just wanted to get going was that the cars system let me know the car had been running for 50 minutes. Which means while I was waiting for 30 minutes panicking I was going to be late the car was mysteriously running. Whatever it is what it is it's a nice hotel but valet is the downfall.

I recently had a lovely stay at the Kissel Uptown. This is a Hyatt property in downtown Oakland…read morewith lots of great restaurant and bar options nearby. Check in was a breeze as I was able to check in online prior to my arrival. My room was ready when I arrived a bit early and I immediately got my key cards and headed up. The king room was very clean and modern. Everything still feels brand new. I appreciated that they provided 2 bottles of water in the room -- always a huge plus for me. Spacious shower, blackout curtains, comfy bed, robe... what more could I ask for? There is a restaurant in the lobby, Otto's, where I did enjoy breakfast in the morning. The rooftop lounge was unfortunately not open during my visit. Housekeeping turns over & refreshes your room daily (if you wish). I was able to safely walk everywhere I wanted to go within 5-10 minutes. This ended up being the perfect location in reference to the wedding I was attending at a venue around the corner. It was a great little getaway for this solo trip. Would definitely stay here again!

If I am ever in the area again I will definitely stay here and try to stay longer!!! A very clean…read morehotel with wonderful customer service!!! I staid here on Friday October 24th and I checked in around 9:45pm. I wish I got the receptionist name and the name of another girl who helped me they were so wonderful. I was so out of it by the time I check in since I had such a long day that I forgot to ask for her name or look at her name tag. I just wanted to check in when I got to the hotel, get my stuff from my car, get a drink and wake up the next morning at 5am to get ready to go to an event. Shout out to the receptionist and the girl who was stocking the drinks that night..they were SUPER NICE to me and provided me exceptional service. I felt welcomed and taken care of even though I was only staying overnight. They made my very long day wonderful..their kindness meant a lot to me.

Loud HVAC. Loud deliveries. Loud pick-ups. Rude manager of hotel too…read more Please do not support this business. Stay away

Front desk receptionists were funky ,disrespectful, and…read morenon-concerning about any of my issues. everything else was Lovely.. it's a shame that a nice hotel would have workers at the front desk representing their business that doesn't give a damn. I will return to see if things has changed, not giving up on Hampton Inn.

Staff seems friendly! Room is clean and sheets are nice. The view is stunning from the higher…read morefloor. However when I walked in, there was a huge air machine that was left in the room, which was a bit alarming as it was very loud. I called the front desk and they apologized and forgot it was there. Tbh nice that it refreshes the air! I wanted to use the tub but noticed that tub was a bit dirty. Found glitter on the bathtub floor, pink mold on the grout. Once I went into the bath, I noticed that the rim of the bathtub has little specks of hair (and they certainly are not mine bc my hair is tied and I did not shower). I wiped it clean before I got in, but I would have hoped the staff would have cleaned it before hand : (

It's clean, nice and trendy, but no hot tub, pool or sauna?! Come on now!!…read more LOCATION & DECOR: In downtown Oakland on the corner of Grand avenue and telegraph avenue with a bit of street parking out front and a parking lot across the intersection. $45 a night for parking is quite expensive. The decor is colorful and trendy and modern. A very cool eclectic and youthful vibe with a bit of elegance to it. It's Urban culture meets hipster businessman or businesswoman or businessperson. FOOD & DRINK: -there is a full bar with alcoholic beverages -Pepsi Co products -flatbread -bagels in the morning SWAG/AMENITIES: -gym w/ punching bag, free weights and ellipticals -2nd floor outdoor balcony with heating lamps, a ping-pong table and ample seating -- non-smoking -arcade table -bar room games like chess, checkers, connect four and jumbo Jenga -snack bar -microwave and toaster -complimentary drip coffee and tea -stash closet for extra towels, blankets, tissue, toothbrush, toiletries STAFF & EXPERIENCE: Staff was very welcoming and friendly. I was able to check in without too much effort and they provided all sorts of info about the local life and the hotel itself. Always checking on me as I walked around to ensure I had no questions and was taking care of. There was always someone available at the front desk. This place would be much better if it have a sauna, hot tub or pool. It's location isn't the best as it's in a rough part of the city with not much to look at outside the windows. Not much they can do about that. The bar is fully stocked with alcohol, but lacking in the food department. You'll have to order out unless you can survive on some bare minimum unhealthy choices. Everything here is clean and new and up to date so definitely earned four stars but a fifth one Is it warranted when they are missing some quintessential amenities.

I can't believe this hotel would deliberately delete negative reviews on Google to maintain a…read morerating above four stars. So I decided to leave a review here instead. I stayed here last year on a solo trip and was treated extremely poorly and unfairly by a member of the hotel staff. I previously left a detailed review to share what happened, but that review has since been deleted. I contacted the management team directly, hoping for an apology and a reasonable resolution. Instead, management strongly defended the employee's rude behavior and refused to apologize. I then escalated the matter to upper management and was told that a solution would be provided. However, I never heard back from them. The way this situation was handled was deeply disappointing. Rather than taking responsibility for poor service and addressing a legitimate customer complaint, the hotel chose to defend its employee and apparently remove negative feedback. This experience has completely undermined my trust in the hotel and its reviews.

Had an overnight stay here while in town for a meeting. Located downtown, nearby is the Convention…read moreCenter, Jack London Square, the Oakland Museum and Fox Theater. The area is vibrant, several shops and restaurants and walking distance from the BART. There is a restaurant on site serving from the menu until late evening. A swimming pool located on the ground floor and valet parking. The room, clean with the standard amenities, a fridge and vanity.

Stayed at the Courtyard for one night for a quick biz trip. I stayed on the 3rd floor over looking…read morethe busy street of Chinatown. No wait at check in which was nice. Cons - The tv never worked. I even called down to the front desk and it rang 10 times + but no one picked up. I tried everything on the remote and with the random cords hanging out. The containers in the bathroom had 2 shampoos and 1 conditioner. I was hoping there would be one container for body wash so all I could use to wash my body was the bar soap by the sink. The windows were filthy and need a washing on the outside...it's definitely been a while. The room was clean with the exception that the bath tub looks like it has leftover stuff on the bottom of the tub but its stains but it still looked very funky. The rep who checked me out was definitely not very friendly. Pros - Check in and check out were easy and quick. The location to my company was convenient.