1. New Century Ophthalmology

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    Raleigh, NC

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    New Century Ophthalmology

    1.0 (3 reviews)
    Closed Closed

    Services - New Century Ophthalmology

    Laser vision correction

    Eye exams

    Eye surgery

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    Raleigh Ophthalmology

    Raleigh Ophthalmology

    1.7
    (92 reviews)
    3.3 mi

    Dr. Chung is an amazing doctor, I have been going here for many years now. Unfortunately I will…read morehave to say that the staff hasn't been the most helpful or supportive, especially in the most recent years, but I hate to give this office a bad review because the doctors have been great once you get to actually see them . I'm sure the staff is overwhelmed with all the things. But nothing a little give and take of Jesus grace can't fix.

    My daughter was referred here by our optometrist, and from the moment we got into their office six…read moremonths later for her appointment, it was not a positive experience. The waiting room was a mess, there were 10 people at the desk with half of them wearing training tags yet hardly anyone was helpful. When we finally got called back after 30 minutes of waiting, the team member who took us to the exam room immediately said they can't even help us with my daughter's issue. This is after waiting six months to get in here, my optometrist sending notes on my daughter's issue, and no one catching that when initially accepting the referral but instead wasting our time. I immediately demanded a refund of the office visit copay we paid when checking in, and the billing lady at the front desk was confrontational and then went into an office where I'm assuming the office manager was and I could hear the office manager making all sorts of comments yet did not come out and speak with me. They told me insurance requires my daughter to be seen by an ophthalmologist to refer her to another specialist after all. No one knew what they were doing and the ONLY person kind enough to apologize or understand my frustration was the initial team member we met with. They charged us for an hour exam (which was only that long because of how long they took to get us back and all the back and forth; we only met with the doctor for 10 minutes at the most), they were not kind, they were dismissive and rude, made us pay for additional retinal images that my optometrist could have shared with them, and then we had to wait even longer to even see the doctor. Worst doctor's experience of our lives. And after a month of not hearing about her referral, when I called to check the status, both people I talked to were incredibly rude as well, did not apologize, and interrupted me multiple times. I would not recommend this place to anyone; the worst.

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    Porter Ophthalmology

    Porter Ophthalmology

    4.2
    (18 reviews)
    2.4 mi

    My wife had lasik surgery and she was impressed by the amount of professionalism shown by the…read morenurses and Doctor Porter The office is spotless and pleasant atmosphere prevails starting with the ladies at the front desk. Dr.Porter is very methodical in his work and thorough in his examination

    I had been thinking of LASIK for years but only recently decided to follow through. I had searched…read morethe local Raleigh area and found Porter Ophthalmology had the best and highest reviews. The lower star ratings I read seemed to be related to insurance related issues so I ruled those out. I initially tried to make an appointment online but never heard anything so I called a few days later. The receptionist was friendly and immediately sent me forms via email to complete prior to my consultation. My wife and I went to the consultation and met Dr Porter and his wonderful staff. After completing all the required tests and asking Dr Porter more questions than I probably should...we scheduled the pre-op appointment and my surgery. The pre-op lasted about 2 hours, which included dilation of my eyes. I drove home afterwards with little issue. Surgery day (yesterday). We showed up just prior to my 0910 appointment and we were sent to a small room just outside the inpatient surgery room (or whatever you want to call it). Friendly staff came in and spoke with us and put some numbing drops in my eyes. Shortly thereafter I was in the room and having the surgery. I will note now that I am 54 and wore progressive lenses so we went with monovision for my surgery. Meaning that my left eye is for reading and my right (dominant) eye is for distance. Seems weird, right? After the surgery, which lasted less than 10 minutes, we received some final instructions and we were on our way home. My vision was cloudy but I could make out pretty much everything. I rested for a few hours in a mostly dark room, putting drops in every hour as directed. After 4-5 hours the cloudiness was almost gone and I could see TV and read fairly well. My eyes were slightly itchy but the eye drops seemed to alleviate the issue. Later on in the evening my left eye began to ache slightly so I took Motrin and went to sleep. Woke up today and vision was even better than the day before. We went to my 0900 appointment and again met with Dr Porter. After a series of checks he stated my eyes were between 20/25 and 20/20, which I haven't had in about 11 years. I was worried about the blended vision but my brain is quickly adapting. Dr Porter said that my vision will continue to improve over the next 4-6 weeks. My only regret is that I waited so long to have this surgery.

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    New Century Ophthalmology - laserlasikeyes - Updated July 2026

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