Imagine a place thats clean, fresh,and has all the desired high line cosmetic and facial products…read moreyou could ever dream of. Well that's Bluemercury minus the champagne glass they'll often give you for stopping by! I absolutely love coming in here. The environment is relaxing, and the associates are always so kind and helpful. Last weekend I had my makeup done by Lena and she was such an artist! I love the dewy wholesome glow that I left with. Another reason I love this store is they always have great promotions/events going on that make the experience even more of a treat. Prices range from a great variety as they are different lines and products they do carry. If you are looking for a skincare/cosmetic home I completely recommend this Blue Mercury location.

I took my Mom here to get here some top-quality makeup. They sat her in a chair and found what…read moreworks best for her. She liked it a lot. They have a smooth and secure return system, which we used because the mascara and the moisturizer didn't work for her, but she loves everything else. It is all on the pricey side, but you get what you pay for.

Came here a couple months ago, since my partner needed to purchase some hair to do her braids, the…read morestaff was very helpful when it come to figuring which hair was best as well what hair we were looking for. The store also have a lot of hair products, cologne& perfume as well skin care and nail products.

Love all the accessories and hair products they have for cheap prices! Workers were also very nice!!read more

I walked in for a nail strengthener. I wasn't sure what I wanted so a store associate offered to…read morehelp and helped me to find exactly what I was looking for. The store was easy to find and clean. Both the associate who helped me and the lady who checked me out were pleasant. Great experience.

I've been here multiple times to pick up supplies and each time I've been greeted politely. The…read moregirls here are very helpful and don't push product that you don't need. I'm always in and out without an issue!

just left the Ulta in Jacksonville Beach and this experience was completely unacceptable. I walked…read moreup to the register and the employee immediately said she was "with a customer," even though there was no one there and no line. Then she rudely pointed and said the line starts somewhere else, but there were no signs and no people standing anywhere to indicate where the line actually begins. It was confusing, unprofessional, and unnecessary. Instead of helping, the attitude was dismissive and rude. When customers are spending good money in your store, basic respect and clear communication should be expected. This is unacceptable, and I will be contacting corporate about this experience. No customer should be treated this way, especially while spending so much money at your store. Management seriously needs to address both customer service and the lack of clear direction at checkout.

I went to redeem my birthday gift today. The worker named Blair at the register was so wonderful…read moreand helpful! She showed me the birthday options and went out of her way to show me the products in the store because I was unsure of which one to choose! She made me feel so welcome & was very patient! She deserves recognition because great customer service is hard to come by nowadays!! :) HOWEVER, one of the workers who looked like the manager today wasn't as friendly as her. As I walked into the store she was standing in the front and didn't say anything/staring off into space .. no greeting or "welcome in" as I walked to the checkout line. Looked like she didn't want to be there and just bored standing there. Hopefully anyone that goes to this Ulta gets Blair because the reviews are accurate on the poor customer service from some of the employees.

Never received my order. No response to multiple emails or phone call. At this point I'm not even…read moresure this is a legitimate company. I had to file a dispute with my bank hoping to get my money back. With zero customer service or response, I consider this place a scam and will never attempt to do business with them again. This was the first time I ordered from them and certainly the last. I strongly advise against doing any business with them.

We started working with them for private-label soap over a year ago. It had been one disaster after…read moreanother and now they are not responding to our calls and took thousands of dollars in inventory and payments. We now have the police and attorneys involved after giving them months to reply and or fix the issues. They have also screwed over several other businesses lately that we checked in with. DO NOT DO BUSINESS HERE!

I go to this beauty store all the time because it's the closest, but genuinely when I say I love it…read moreI love it. People say that have bad experiences here and im not here to invalidate no one but it's been 100% authenticity, quality, care and vibes every time I've been. And I mean every single time. The workers are the sweetest and if you feel they might be rushing just remembe, they are humans too and we all have things to tend to, things we think about, and we all have our days. If everyone was understanding of this the world would be a much smoother, beautiful place!

I stopped in after work a few days ago to look for some earrings. The cashier was very helpful. She…read morehad someone that had a new experience and she was giving them really good advice on how to get good results. 10/10 would browse again :)

I go to this outlet on a regular basis Customer service are…read morewelcoming, prices are reasonable. The place is only 5 minutes away from most customers. I recommend beauty outlet to all my family and friends.

DO NOT SHOP HERE!!! The guy is extremely rude and extremely disrespectful. He confronted my young…read morechild instead of me the mom for putting hair down that we were actually considering purchasing. Which further lets me know he was profiling us and watching us the entire time we were in this store. TRUST ME DO NOT SHOP HERE. He does not deserve our money if he will profile us and be rude to us. It's your job to put items back but if I am still shopping do not ASSUME you know what I am doing. I will NEVER shop there again. I have spent 100s of dollars there.

Give it a 1 because there's not a lower rating. The nice young lady outside of the store offered…read moresamples for hand and foot cream, I accepted and she tried to get me inside to try eye wrinkle cream, I declined and told her that it was too expensive. Her response was that obviously so, can tell that you aren't using it.

Avoid this place like a plague of locusts and be warned that this company has a myriad of business…read morenames that appear to be on rotation not only in Saint Augustine but internationally. For instance, on St. George Street, you will see a sign that says " Minerals." The salespeople are tremendously aggressive and pushy as they call out to people walking past on St. George Street and attempt to lure them in by handing out tiny barely filled pouches of hand cream. If you, like me, are suckered into their shop, you will be offered a " free facial " where alleged "organic" wrinkle reducer serums and masks are applied to you. Even though a small " 8 by 10 " sign in even smaller black type reads " No refunds , only exchanges no later than 14 days after purchased, you won't see it lying back on the spa chair with the NON ORGANIC junk on your face. Why? Because when you get manipulated into buying the 400$ serum, you are asked to hand your credit card over and by the time it's processed and charged and signed, you have failed to see that small sign. These products have terrible chemicals in them, some of which are known irritants and worse, with potential carcinogens. Not organic as they insist. Within hours of my "free" facial, I broke out in a rash on my face and the skin around my eyes became swollen. The so called wrinkle repair serum crusted and became opaque white! It's like it is made of super glue. Their " Perfectio" infrared device is exorbitantly over priced on their website so that it looks like you are getting some amazing deal! It's all a joke! You can get better infrared devices at a fraction of the thousands they charge. They will tell you you have " good energy" and claim to lower their retail price by 70% but to not tell anyone. They are pros, zoning in on anyone insecure or vulnerable. Don't fall for it as I did. I lost 2000$ and do not want this to happen to you! Their products are crap! Their insanely inflated website prices are part of the scam to make you think you are scoring some exclusive deal! Complaints about them abound and they have had lawsuits filed against them! Caveat Emptor! This company is atrocious!!!!!

We have been working with yelp to change this listing to our name but it's been an ongoing…read moresituation with them. So here it goes... We are still open at 223 W King St. We have been under new ownership since July 2022. We now operate under the name of EPIK BEAUTY. Come in and see us. We have made so many changes to the store since then. You will be surprised with how much cool things we have in the store. Thanks!!!! -Don and Gloria

Are recently winning to Ammar's for a human hair unit and the price was pretty reasonable and the…read morequality of the hair was very good I will not say purchase price but I did purchase and I put it on and couple of hours later there was a malfunction with the lace itself not with the actual unit, it began splitting from the part. I called I sent pictures right away and they were more than willing to offer an equal price or switch for another unit of equal price and I was two states away I was very pleased I returned the original unit and he had no quarry about which unit I then chose to replace I am very pleased and more than satisfied with the service that I got here I will recommend the anyone and everyone sincerely an old Custer who has returned and will stay!