Awesome company, people and experience. They have been a godsend to my family! Can't say enough good things about truly good people :-)

As we near the completion and settlement date for our new NDI home, I wanted to share our wonderful experience. I highly recommend New Dimensions, Inc. From design to completion, the process has been smooth. In our opinion, the home is higher quality than you will likely find by a larger builder. The design team and their vendors made it easy to choose every item in the home. It's apparent NDI has carefully selected their meticulous and professional vendor's and contractor's. We are so grateful for our direct project management team, Rick, Dawn and Amy. They were dedicated and take pride in their work. The Project Manager was consistently on site ensuring every phase was completed properly. He was always available to address any questions or concerns and made sure everything was as it should be. The workmanship and quality was above any expectations we had. In part, we chose NDI because they provide upgraded materials and fixtures as their standard, but their contractor's workmanship was far above standard as well. We are extremely pleased with the outcome and want other prospective clients to know they're in good hands with NDI. -Gainesville, VA read more

New Dimensions - a house under construction - General Contractors Near Me - Fairfax, Virginia

My new neighbors used NDI to build a new home. Flooding and watershed/grading concerns plagued my home during the entire construction process, and I communicated all of my concerns with Paul Snyder, the General Contractor for the project. Time and time again, Paul gave me lip service and tried to make me feel bad for making the homeowners pay to protect my property from silt runoff and flooding. After increasing the grade between our properties to meet the new home's new foundation, the floods began. I had over $28,000 in flood and property damage in my basement (which does NOT have a history of flooding), and the problem is not improved. Despite my repeated attempts to protect my property, I've been blown off by Paul, essentially saying it's not his problem - the county had approved the plans. Every single basement specialist we brought in to repair our flooded basement implicated NDI's site plan for our new flooding problems. In the spirit of neighborly peace, I was patient and conveyed my concerns repeatedly to the general contractor. To his credit, he did get a county supervisor to come reassess an issue we had with a silt fence overflowing, but no action came from that meeting and the GC seemed pleased with that. Still, even after my protests, the builders show no concern for the damage they caused to my property and even still have the downspouts presumably responsible for my flooding issues pointing directly at my property line. Now that the project is done, the standard response is now along the lines of, "Not my problem. Talk to the homeowner." From start to finish, this homebuilder has either neglected or failed to properly address my concerns with water entering my property, and now I fear both my foundation and relationship with my new neighbors are going to be ruined. If you value your relationship with your neighbors, or have any common decency for other people's property, I would recommend using a more responsive contractor to build your dream home. If you don't mind pissing off your neighbors, go with NDI. read more

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Building a custom home is a huge project and the staff at NDI were very adept at guiding me through the process and simplifying the complex. Everyone I interacted with were very skilled at their job, seemed to genuinely care and were quite helpful. As with any construction project there will be things that will go wrong. Jennifer (President), Adam (Jennifer's brother and Construction Lead), and Phil (Supervisor of the Project Managers) were great collaborators at troubleshooting the unexpected and worked hard to ensure that I had a good experience. I would work with them again, and highly recommend them. My recommendations of improvement would be to expand the option of vendors that customers can use, and to consider diversity by including minority owned companies in their preferred vendors list and adding more diversity to their staff. read more

The two most important descriptors for NDI are integrity and quality. NDI completed our home in November 2019, but our relationship started some six years earlier when we first engaged them for designs/costs while working with our city on zoning issues. NDI subsequently built us a fully custom home, and I'm happy to report it is a beautiful and solid structure four years later. The key thing to note about NDI is the relationship they form with their clients. When you work with them, you become a part of their family. And they care about you and what they build for you from that point forward. Building a home is tough, there are always things that go wrong and cost more time and money. But I can honestly say that with NDI, it felt like we had a partner through it all. Jen Landers, the president, is an exceptional human being who runs NDI with integrity and a deft hand. She is always looking for designs that are both beautiful and cost efficient to appeal to her clients and save them money. Jen knows every client personally and will be there from start to finish of the build and beyond. When she says "contact me if anything goes awry with your home," she means it. Jen stands behind her company's work and stands beside you as her client. Kevin, our project manager, was on site every day, ensuring that the work was done well and on time and the site remained clean. He was very communicative and helped us through numerous unexpected challenges (such as when a city pipe wasn't on our engineer's plans and we needed to install a second sewage system...ugh!). The entire NDI team is excellent, helping you through every aspect of this extensive process. If you're looking for a company to build you a quality home for a reasonable price, one that will stand behind their product and hold your hand in the process, then you've found that firm in NDI. This company can't be beat when it comes to quality, cost, and integrity. You're in the best hands with NDI. read more

With building a house being the most expensive purchase for the majority of people, Trust and Integrity is at the top of my list. And I'm glad NDI Homes met those two requirements. Prior to working with NDI, I was scammed by a no name builder/contractor and lost some money. Luckily the title company and bank was able to identify the red flags and put a stop at the initial stages before breaking ground (and before spiraling into a very bad and expensive mistake). I'm having my dream home built and "love is blind"...you get the idea! With a recently purchased vacant land and the unexpected issue. I had to find a reputable builder....fast! NDI was able to step in and helped me at a critical time. I looked at other local builders i.e. ANV Homes, Classic Homes, Stanley Martin, Evergreen, Van Meter, but NDI was within my price range. Fast forward 8 months later, I am now enjoying my brand new dream home with my family. I'm sitting in our 20' x 20' master bedroom typing this review and feeling completely grateful that I chose NDI to build my home. This is my first time building a home, and as such, it was very stressful. Lots of unknowns and learning curves for me. But NDI made the whole process as efficient and stress free as any builder possibly can. From applying for county permits, to site planning, to modifying architectural plans, choosing design and finishes, site work and excavation, logistics/scheduling to foundation and framing, and to establishing all utilities. What makes a company a great company that stands out? Its the great people within that company. And I sincerely Thank all of them. From Doris at the front desk with her friendly demeanor, Rick and Dawn for being SUPER responsive with emails, messages and last minute changes (sorry for the last minute changes Dawn!), Annette, Phil and Kevin for getting 'er done, Kathi for her great taste in color/finishes (trust her picks, you'll be happy), Adam and Jennifer for being super accommodating and understanding and to all the awesome hard working contractors. I truly am grateful for all you guys and I can't imagine anyone else building my dream home for me. Pros on the house... - affordable - great quality - very high standard as far as imperfections (they fixed small paint issues that even I didn't see) - crown molding, trims, shadow box, pre wire ceiling fan, chair rails, shower niche, frameless shower, framed mirrors, 8' vanity countertops, adjustible mirrors, security control panel, hdmi, coax, cat5 = ALL STANDARD - superb craftmanship - spacious and flows naturally (we picked the Chesterbrook Traditional) - lots of natural light - last but not least....BEAUTIFUL!!! cons on the house... - paying the monthly mortgage?? read more

New Dimensions - the front of a house being built - General Contractors Near Me - Fairfax, Virginia

(28 March 2019) This morning, I woke with a flurry of messages in my inbox asking about where are my previous post and experiences with NDI since 27 August 2017. I did a quick check on Yelp and all my comments were no longer recommended or appear on the public site. I am not sure how it happened or as to why. I only wish that such effort and dedication to silence my voice (intentional or otherwise) could be used to complete my house despite all the obstacles. Lately the challenge has been finding solutions that does not cost me additional money to install the septic tanks. Because without the septic install, NDI will not complete the build. The septic contract was awarded over 14 months and 50% deposit was made. Since it rained every day, the location of the tanks create an installation challenge compounded by the fact that the loan has been extended twice and no more money to throw around for steel metal plates to be placed on the wet ground in order to install the septic tanks. I wish I had all the money in the world than mother nature would not be an excuse or a crutch. So the fact that this experience has over extended itself continues to negatively impact my views. As much as I can see the end, we are still a long ways from moving into a finished house now in its 588th day since we signed the contract. More to follow... read more

We have one of their houses. And, we had squirrels in the attic. How did they get in? Simple. When the aluminum ridge air vents were installed on the roof, NDI did not put the plastic air plugs in the end of the ridge vents. As a consequence, squirrels would run in and out of the holes at their leisure. Cost of a plastic air ridge vent at HD, $2.50. Cost of squirrels running around your attic, pricelsss. read more

New Dimensions - a close up of the top of a tree trunk - General Contractors Near Me - Fairfax, Virginia

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I called and asked if they can work with me to develop a design build scheme that would keep the screen porch in back, the kitchen cabinets, and the front porch. The salesperson totally blew me off saying they couldn't warranty anything that exists and would need to start from scratch completely... that is a show stopper for me. read more

Like the previous reviewer, I'm a neighbor to a home under construction by New Dimensions (NDI) and am being subjected to grading issues impacting my property. NDI, or their subcontractors, tore out my property line stakes (which is illegal, I think) and then graded several feet onto my property -- well over the property line -- destroying my shrubs and bushes and changing the entire topology of the yard. When I had the Town's permitting officer contact them (since my calls were never returned), NDI offered to brush off the dirt covering some of the remaining bushes and mulch them when they did the neighboring house's final landscaping. What a joke! If you're even considering using this company, DON"T. They are not responsive and don't care about the neighborhood into which you'll be moving (numerous noise violations, trash from the build site constantly blowing throughout the neighborhood, and poor silt fences which lead to water runoff). I guess you do get what you pay for, and in this case, it's a shoddy builder who only wants to build, get their money, and move on. I doubt they even help the poor homeowner after the sale. There are better options out there for builders -- I recommend finding anyone other than NDI. read more

Pay no attention to the stars. Our house is still under construction, so we don't yet have sufficient basis for a rating. I intend to update as we go. When you decide to go with NDI or someone else, keep in mind that it's very stressful. When you watch your old house get knocked down, it's a pretty traumatic event. But one thing that made it easier was using Second Change to "deconstruct" the house before demolition. It keeps a lot of stuff out of the landfill, and they recycle everything that's useful. And there's a pretty good benefit in terms of tax deduction. I'm not very fond of NDI's contract. I'm not a lawyer, but it seems like it's just been cut and pasted over the years when they found an issue, so it's not well organized. If you decide to be your own project manager and not pay the ~$10,000 fee to NDI, be prepared to make mistakes and ask for help. Running the permits yourself is a Kafka-esque ordeal that should be a lot easier. And with respect to the utilities, they're not exactly the zippiest group, so keep on top of that. NDI's product is excellent. But their communication, with us at least, left us with a lot to desire, but it's getting better. Jennifer, Adam and everyone else seem to be working hard to improve it. We're grateful for that. Our site super changed and at first we weren't sure about him. But now? He's making things happen and been very helpful. If you go with NDI, you will spend hours making selections about lots of different things. When you go to your preconstruction meeting, we'd suggest going over them line by line and making sure you understand what they say perfectly corresponds with what you have in mind. When you sign, that's what they're going to build. We didn't do that, and so ended up with stuff that we had not wanted. And NDI goofed in a couple of places, but they're working to make it right. Not sure why that happened, but I'm glad they and the super are working to make it right. This isn't well organized, so I apologize. We used Mount Everest Engineering for the site plan, and Raj is the most responsive human being on the planet. So far, the NDI product seems good and solid, and we love the design. The process could have been a lot less stressful, but we are where we are and trying to take the long view. We'll give NDI a real rating when the house is done. read more

I recently moved into my new home in Falls Church and am very happy with the decision to have NDI Homes build my house. I looked at many knock down homes and worked with a civil engineer that NDI recommended to determine how suitable the lot was for construction. I worked with them on "tweaking" a design that they had in their portfolio to make it more custom. I had them handle the sight work and was glad to pay for them to deal with Fairfax county and inspectors and excavators etc..I was most impressed by the production team. Adam and Vince were on time with their estimate for occupancy. I had a previous home built by a custom builder who missed the estimate by 8 months. I think NDI delivers about 50 homes a year and you can tell they know what it takes to keep things moving along. Jennifer ( President) was always their when a couple of minor issues came up. She would pick up the phone when I called and we always worked things out on a couple of late changes my wife wanted to make. I would not hesitate to recommend them to build your home. read more

New Dimensions - New Home in Falls Church by NDI - General Contractors Near Me - Fairfax, Virginia

I didn't think building a custom home could be in my budget until I found NDI. I researched a lot of companies and they seemed to be the best price while still having pretty good reviews online in various forums. My project had a lot of issues due to weather and site conditions (obviously not their fault) and they worked with me better than I could have expected in terms of schedule and advice. I have been living in my home for a few months now and have yet to find any major issues. Anything I've found has been minor and for the most part is covered by the warranty. The people are GREAT to deal with. Renee was very helpful in the early planning stages. Shelly made the color choices an easy process. Dawn is very easy to get ahold of for help/questions along the way and even after moving in. And even the president, Jennifer, is involved with the process and communicates with her clients which, in my opinion, says a lot about a business. Paul started near the end of my build, but from the short time I worked with him, he was very helpful during the build process. Overall, love the company and we love our dream home. I will highly recommend them to any of my friends who choose to go down the custom path. read more

I have to agree with the comments from T.H.N. We have had NOTHING but awful service from this company. From our HVAC to a circuit blowing in the circuit board (for water heater), to a loose wire in one of our wall outlets, to our microwave circuit frying, to the handrails on the porch rotting. This was a new build and is only 5 years old. I would not recommend this company to ANYONE. read more

I have been in my NDI built home for about 8 years now and my basement has flooded twice. I called NDI when the basement got flooded the first time and they basically told me to go pound sand. I lost everything in the basement including furniture and electronics, had to cut out 3 feet of the drywall in the whole basement and also replace the insulation . Since NDI wasn't willing to help me, I called the plumber that was used when they built the house. The plumber said that I needed to replace the sump pump with one that has a backup battery . I had the same plumber come in and replace the pump as recommended, but my basement flooded again. Since then I have installed two bigger pumps with the hopes that my basement will not get flooded again . I am not sure what process NDI goes through to build a house. I know its not a good process and its is missing alot. With my house, there has to be a design flaw in the building somewhere. My old house on the same lot never had any flooding issues. Basically I go screwed big time. NDI is very friendly and professional in the beginning and up until they get all the payments from the bank. After that , they are not easy to deal with . I had to spend over $20K each time on repairs the damages and I still get nervous every time it rains They also screwed me over with the bathroom in the basement. They didn't tell me that it needed an ejector pump until towards the end of the construction process and it was too late. I continue to have issues with that pump all the time. Upstairs bathtub was installed without a shower. Had to redo that which cost me more money They talk about quality and customer service, but in reality I am not sure if they know what that means read more

We just moved into a brand new Burke model home in Feb 2014 that we built with NDI, and absolutely love our new place. It's a 5,100 sqft beauty that literally took exactly 6 months to build from the moment the VDOT and Fairfax County permit process handed us the necessary permits. We couldn't believe how fast the process was to build the new home. We originally planned to remodel a fixer upper we bought, thinking that we had no hope of affording the elevated $150-180 per sqft prices that the overpriced Great Falls area builders were trying to charge. And then one day we drove past a model that NDI had just completed on Walker Rd in Great Falls with a sign outside that said "We build on your lot from $78/sqft. Well we instantly thought "no freaking way! This must be a modular home. Upon closer inspection we discovered that it was a real 'stick build' home. They just leave it up to you to pick the custom features, versus decide for you ahead of time and put an invisible premium on the pricing. After half a day with Renee at their design center in Manassas, we had dropped the remodel idea completely. We took the nicest model we liked that would fit on our plot and then proceeded to customize the off-the-shelf design to our liking. Moved laundry upstairs, put in all kinds of nice tweaks, a coffered ceiling, a rain shower, etc. When all was said and done, even with all our upgrades, the total per Sq. ft. price was still only $105/sqft. Couldn't be happier. Just wish the county were as efficient. As a side note, we also used Bob Demarr (Demarr Inc.) for site prep, and demolition. He was really nice to work with, and straight up. Most all other site prep firms were too slow to respond. Certainly would recommend NDI to anyone considering a similar project. They build a lot of homes but still work with you from top to bottom of the company ranks. We were able to get help and advice from both of the principal owners on several occasions, and if anything wasn't going as planned, they always did the right thing. read more

Let me list a few repairs with my 7 year old NDI house. Kitchen faucet rusted out at counter top: exterior stone veneer falling off: bathroom exhaust fans vibrate too loudly to use because they are barely attached to just drywall: hidden tub repair peeling off, who gets a used damaged tub in a new house: 2 out of 4 exterior door locks are messed up and barely functioning: a breaze I could fly a kite in coming out from under my fireplace: everytime I replace an NDI brass fixture there is some messed up installation: light switches, plumbing all loose, the cheapest they could find. The finish work is poor all around, dry wall, floor trim, stain work, it is all below average. Customer services is extremely limited. Change requests are priced based on whether they want to do them. Based on their contractors, they are probably best not stepping out of their comfort zone. read more

I am updating the review that I had with NDI this past August. Our last issue has been resolved. Jennifer Landers (the president of NDI) had met with my husband and I to discuss some of the issues that we had experienced. She was apologetic, sincere and eager to correct any issues along the road. I must say, by her reaching out to us and listened to our concerns, experiences have given us back the confidence of why we have selected NDI to build our dream home. Thanks a bunch Jennifer and Adam! read more

We are still surprised at what an incredible experience building our own home was, and really it was all down to NDI. They made the process as easy as possible and a couple of years on they are very responsive to even the smallest issue that crops us. We have had absolutely NO issues with our house whatsoever apart from peeling paint on a product from a vendor and NDI stepped in and had it replaced. Gorgeous house, beautifully built, all on time! Can't beat that! read more

NDI is a top-notch company run by highly customer-focused individuals and it was a pleasure working with them. We built a house with them in Pimmit Hills and throughout the entire process they were on top of their game and delivered a wonderful house that we now call our home. I have not seen a company go out and bat for their customers like these guys do. Jennifer is awesome, Adam is a star and I just loved the Dawn and Rick team. Amy is extremely helpful and responsive. Great job NDI and rock on! read more

We just took ownership of our NDI home in Falls Church and we are very happy customers! We looked at a few different custom home builders in the area, but decided to go with NDI because of price and that it was a family owned and operated business. We were able to go into a few different NDI homes in our area and liked what we saw. They have many models in their portfolio. We picked about five we liked and made a list of our must haves and decided on the Yancey model. We made many upgrades throughout the house, but the main area was the kitchen. The contractors we worked with and the NDI staff helped us realize our dream. Renee our sales person was helpful in making sure we understood the process of building our home. Adam, Amy, Dawn, Brenda, Shelly and Paul helped us along the way with any concerns or minor complications. They responded to email quickly and did whatever needed to be done to makes sure things were right. They really went above and beyond. NDI's President Jennifer is one of a kind. She communicated with us throughout the process and was a big help when we were determining if we were buying a good lot to build on! It really is a family run business! We used their site services which was well worth the money to not have to run around for permits, they understand the process much better than me or my husband could of. Our house was complete in the timeframe they gave us and came in under budget! I would highly recommend NDI if you wish to build your next home! read more

After researching and visiting (a lot of) open houses for almost five years, we met with various builders and settled on New Dimensions Inc. We loved the finished product, price point, flexibility, and the staff (especially Renee and Jennifer!). We made enough changes that we have a beautiful house that is distinctly ours but still made more financial sense than renovating our old house or going with a purely custom builder. Even though we'd heard many horror stories - in general - about working with builders, we had a very positive experience with NDI, plus it only took 6 months and the quality is great. As expected for any building process, the process wasn't perfect; we had a few hiccups along the way, but NDI was very responsive and worked with us to get them fixed. I would highly recommend NDI, and in fact, have done so already a few times. Some suggestions for people contemplating a build (which apply to any builder): stay very involved throughout the process, and know and communicate how you want to use the spaces and any changes/upgrades you want to make later as that may spur some good ideas on how to set you up better for growing into the space. read more