Choosing a fertility clinic can feel overwhelming, especially with how emotional and complex the IVF process is, but my experience with New Direction Fertility Clinic was nothing short of exceptional. From the very beginning, Dr. Salem and his entire team created an environment that felt warm, supportive, and incredibly professional. Every interaction I had left me feeling genuinely cared for, fully informed, and completely safe. They took the time to explain each step in a way that made the process feel manageable rather than intimidating, which made a huge difference in my overall experience. Arden and Taylor were especially amazing. Both kind, responsive, and always willing to go the extra mile. It's clear that everyone there truly cares about their patients, not just medically but emotionally as well. Like many people, I came into this process having read a lot of negative and scary reviews about IVF. And while it's true that it's not an easy journey, this team made it as smooth, organized, and low-stress as possible. I always felt supported and never alone in the process, which is invaluable during something like this. I was referred to this clinic for a friend of a friend out of state and traveled out of state for my treatment as well, and I can confidently say it was 100% beyond worth it. The level of care, communication, professionalism, and compassion exceeded all expectations. I truly couldn't have asked for a better experience and would highly recommend Dr. Salem and his team to anyone considering fertility treatment. read more

I apologize for the length of this review, but want to share my experience with New Direction. Even though my treatment time with them was short, sadly I did not have the experience that I had hoped for. I was referred by my OB/GYN for help with better management of my PCOS symptoms and the hope to get to a place where I could conceive naturally, or with minimal help/treatment. My first consultation with Dr. Derman was okay. He was professional, and initially made me feel heard. I was given two options for helping my PCOS: 1) lose weight, possibly with a GLP1 from my PCP, to see if that helped with my PCOS and allowed me to conceive or 2) jump into ovulation induction medications to get pregnant ASAP. Ultimately I chose to go the GLP1 route through my PCP and put a hold on option 2. Dr. Derman prescribed me a birth control, as he wanted me to try to regulate my cycle and I needed to be on BC if I started taking a GLP1. I started having "breakthrough bleeding" on the pill, which I was expecting. However, the bleeding lasted for 75 days. While it wasn't heavy bleeding the entire time, it was enough to have to use my menstrual cup every day for those 75 days. I reached out to the clinic a few times during those 75 days to express concern and to ask "how long is too long?" Every time I got the same answer, to continue taking the pill and that the bleeding was to be expected; that there was no concern unless I was filling my menstrual cup within a couple of hours. I discussed this with my PCP, who helped me make the decision to change my birth control pill. I started a new pill, and the bleeding stopped within 10 days. It was clear that the birth control Dr. Derman put me on was not ideal for my body...but they didn't seem to care, even when I told them the constant bleeding was taking a physical and mental toll. I decided to no longer seek any care through New Direction. To me, it felt like my care was put on the back burner since I wasn't trying to actively get pregnant. It felt like I wasn't worth their time or effort, and it was very disheartening. Sadly, this ruined their reputation for me. If I couldn't count on them to listen to a concern about a birth control pill, it doesn't instill a lot of trust that they'll be the right providers for me should I need fertility treatment. read more

We are so grateful to New Direction Fertility Center for walking with us through one of the most emotional chapters of our lives. Our journey began with male factor infertility, and our first round of ICSI didn't work. We were devastated--but never felt alone. The team at New Direction supported us with kindness and empathy, never pressuring us into another round before we were ready. Dr. Derman took the time to refer my husband to a male fertility specialist, giving us space to explore options and come back when we felt ready. That level of care and respect meant everything to us. We eventually did two rounds of IUI and another round of ICSI--which was successful! I'm now 14 weeks pregnant, with our baby due in May 2026! From the ease of scheduling to the professionalism and warmth of every staff member, New Direction made a difficult journey feel hopeful and supported. Thank you for helping us grow our family! read more

Amazing service and very attentive and communicative team. If you have any questions the team gets back to you within hours. I saw Dr. Derman starting back in 2024. I failed a couple rounds of IUI so we proceeded with IVF. Succeeded first cycle, with 12 eggs on our 2nd transfer! Baby is 8.5 months old now sitting in front of me as I type this. Michelle the NP there is AMAZING!! She is very sweet and compassionate throughout the entire process. The appts are super fast so it is easy to squeeze in between work. Facility is beautiful and state of the art! Pricing also very fair and they walk you through ALL of it so you are not left with surprises! 10/10 would recommend. Dr. Derman is from the east coast so he has the bluntness to him but is nice! Dr. Amols is incredibly kind and easy to talk to. Dr. Salem is veryy ssweet! So you have a good pick from all the drs! read more

I wanted to share an update that I have two more babies thanks to Dr. Amols and New Direction!! Thank you! read more

New Direction Fertility Centers - 13 Week ultrasound - Endocrinologists Near Me - Gilbert, Arizona

Omg I have lots to say about this place fist I want to thank Dr Amols for helping me and my husband complete our family he helped us through IVF now we have our oldest daughter she's 5 years old now and we did a second IVF and we got two beautiful girls (twins) we are very thankful with this center and all the people who works there .Thanks Dr Almond may God bless you and your family !!!! read more

New Direction Fertility Centers - Savannah(5) and twins Samara and Samdhi (3) - Endocrinologists Near Me - Gilbert, Arizona

We are happy to announce that we completed a second transfer and welcomed our baby girl on 4/8/25! Thank you NDFC & Dr. Amols read more

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I just "graduated" from New Direction Fertility Clinic for the second time, and I couldn't be more grateful for the outcome. I have a healthy IVF toddler and am now pregnant with my second IVF baby -- living proof of the clinic's success rates! My overall experience with New Direction has been very positive. The providers are knowledgeable, professional, and compassionate. Michelle Murphy, CNP, who typically performs ultrasounds, is my absolute favorite--she's always such a delight and makes every visit feel comfortable and reassuring. My interactions with Dr. Amols and Dr. Derman have also been excellent; both are clearly experts in their field and take their time explaining the process. That said, I do think there's room for improvement in communication and scheduling. Appointments are often made last minute, with an assumption that patients can rearrange their schedules accordingly. I've also encountered a few miscommunications and moments where the office staff seemed a bit disconnected. Some additional interpersonal communication or trauma-informed care training could go a long way in improving patient experience. Overall, despite a few hiccups in logistics, the quality of care and results have been exceptional. I'm so thankful for the role New Direction played in helping me grow my family--twice! read more

New Direction Fertility Centers turned my IVF journey into a heartbreaking nightmare. As a 33-year-old from Chicago, I chose this clinic for their promised "personalized care," but instead, I've had to beg for basic answers, leaving me feeling dismissed, ignored, and like a burden. The slight cost savings isn't worth this emotional toll. I pleaded repeatedly for a clear IVF timeline, charge details, a treatment chart, and lab orders. The staff, including Susan and Jessica C., responded with vague, provisional calendars or not at all, forcing me to chase them and micromanage . When I pleaded--sometimes three or four times--for these essentials, I got condescending replies like "I can tell you are frustrated," as if I was the problem for asking them to do their jobs. Their dismissive tone made me feel like an inconvenience, not a patient. They displayed what seemed to be neglect during my medication crisis. Prescribed norethindrone, I suffered severe cramping, nausea, and headaches. My desperate 5:27 AM went unresolved until 3:58 PM--10 hours later and too late for pharmacy access. Makes me insecure on what would they do in a more intense emergency ! I'm hesitant to post this, fearing retaliation mid-cycle, but I hope New Direction stops treating patients like burdens and delivers the compassionate care they promise. Dr. Amols offered personal care via his cell phone after I told them I would leave a review and I thought they would do better and resolve everything, I shocker to sayi regret choosing them. Save yourself this heartbreak--look elsewhere. This review reflects my personal experience view and opinion as a patient. Update :The final blow came after I posted this review. Dr. Amols texted me, stating they refuse service to patients with negative reviews and I had to remove it to continue treatment. however he then gave me only one hour to edit the review. I was in the process of editing, willing to adjust my feedback, but before I could respond, the clinic refunded my money, including the consult fee, and canceled my treatment mid-cycle. This abrupt termination and method of pressure and retaliation , after I had paid for hotels, booked flights, called off work, and made arrangements for this cycle, left me heartbroken and overwhelmed with emotional stress and pain. The stress of losing my chance at IVF that I have made many accommodations that have emotionally prepared myself, combined with the financial and logistical losses, was crushing as you can imagine that this process has already been emotional itself and to have this added on stress by a doctor.. it's just devastating and quite unbelievable. Read the other reviews if you do not believe me , especially on fertilityiq website . My experience is not unique . read more

From the beginning new direction has made my fertility journey such a seamless experience. Great prices. Efficient. Considerate of the patients time. & always willing to answer my questions and process any of my concerns. I've recommended them to other friends. read more

What took me so long to write this review? Probably because I've been so busy with my baby! When my husband and I initially visited New Direction, it was to thaw and fertilize 12 eggs I had frozen from my younger, more fertile years. When New Direction broke the news to us that these eggs were likely poor quality (something my earlier clinic had noted on the report of my eggs, but never revealed to me), we were devastated, sure that it was too late for me to have a baby at age 41. Recognizing our needs and budget constraints, Dr. Amols recommended a procedure we had never heard of that got me knocked up after just one egg retrieval and a price tag so low you wouldn't believe me if I told you. Going in for the many necessary visits to the clinic was a joy because it meant we got to see Michelle, our Nurse Practitioner, who I came to view as a friend. Michelle, if you see this - hi, we miss you! I hope you can meet Zeke one day! He's absolutely beautiful and I go stand at his crib every night just to watch him sleep and breathe. I remember I went in for my 10 week appointment and I was so nervous and you said, "Jacky, your baby is perfect." You were right. I hope to hear you say the same thing again one day as soon as I am done talking Al into tossing in another embryo or two to see what happens :) Oh and don't snooze on their podcast! Taco About Fertility Tuesdays - give it a listen. read more

New Direction is the best!! We are using IVF to start our family, and they have been with us every step of the way to our now eight weeks pregnant. We had a miscarriage with our first transfer, and they helped us even with that. God so clearly directed us to Dr. Salem and his magnificent team of nurses, embryologists, and staff. We cannot recommend them enough. If you are struggling to start or grow your family, don't hesitate to reach out to New Direction. They truly care. read more

Update: 9 months later and our son finally made his arrival. None of which would have been possible without Dr. Amols and his team at New Direction. We are so beyond grateful. We only had one embryo and today we are watching him sleep peacefully right beside us. If we decide to go through the process again, we will without a doubt be using Dr. Amols. We wouldn't trust anyone else with our fertility journey. read more

New Direction Fertility Centers - Endocrinologists Near Me - Gilbert, Arizona

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My husband and I visited NDFC to consult with Dr. Derman about starting a family. After discussing our situation, we learned that conceiving naturally wasn't an option for us, and IVF would be necessary. Since I was approaching my 39th birthday, Dr. Derman recommended beginning the process right away and suggested PGTA testing for our embryos to minimize the risk of heartbreak after the transfer. A week after turning 39, I started my stimulation cycle, and we were fortunate to end up with four euploid embryos. In October, I underwent an embryo transfer, and I'm thrilled to share that I am now 17 weeks pregnant! This incredible outcome wouldn't have been possible without the exceptional care and expertise of Dr. Derman, NP Michelle, and the entire team at NDFC. Their unwavering support and dedication made all the difference, and we are forever grateful. I wholeheartedly recommend this clinic to anyone embarking on a similar journey. read more

Dr Amols and all of the providers here are amazing human beings. They care and seem genuinely excited when things go right and are very empathetic when they go wrong. They're very prompt and I'm almost never kept waiting past my appointment time by long. read more

Everyone at the clinic is amazing and super nice they respond quickly using an online system Dr Amols is seriously the best and NP Michelle they are truly the best team. I was Super happy and pleased after several failed Ivf transfers. I'm so glad i found Them and came here. read more

I first went to Dr.Amols in September to do an HSG procedure to see if my tubes were clear. I was so freaked out for this procedure, thanks to social media. The second Dr.Amols came in, he reassured me everything will be okay and that the reason it hurts a lot of people is because their doctors do not take it slow. He reassured me I would be okay and took injected the dye slowly. I did not have any extreme pain I expected to have! He was so reassuring, so kind! I cried in a sense of relief and he thought I was crying because of the pain and kept asking very concerned if I was okay. When I explained I was crying a sense of relief, he was so excited for me. He advised if I ever wanted to explore fertility treatments to give him a call. My wife and I were doing home AI and scheduled a consult for January. We actually fell pregnant but lost our baby this week. We decided to keep our consult and I met with Dr.Amols yesterday. He was the kindest man to us, he even remembered me from my appointment from 4 months ago (we had only ever met that one time). Our consult was very detailed; I did not feel rushed at all; he took time to explain every process and answer any possible questions I have!! Most of the time when you go for a consult anywhere they push and push and push. This was NOT our case. We were not pushed to make any decisions! We were provided with options and he said to think about what would be best for me and my partner. He was VERY lgbtq friendly which made our decision that much easier!!! We will be starting the process to get our rainbow baby as soon as we have our deposit. I am so excited to work with Dr.Amols to help us get our rainbow baby. read more

This clinic was recommended to me by two of my cousins who also struggled with infertility. From the very first consultation, I felt heard and appreciated. My doctor was Doctor Amols, and my NP was Michelle. I could not have asked for a better team. I had 3 IUI's and a surgery to remove a poly at this clinic. After the 3rd IUI we were successful. They made this journey much more bearable as I was able to ask questions and they were always quick to reply on Klara. When we decide to try again, we will definitely be coming back. I also got to work with Dr Derman who actually did my 3rd IUI as my NP was out. I can say that all these doctors care about getting you the help you need. I was very impressed and will be forever grateful. read more

Thanks to Dr Amols,Dr Derman,NP Michelle and all there staff my husband and I were able to have a beautiful baby boy , we struggled with infertility for 7 years ! Thank you all read more

Hubby and I are still deciding what our next move is, but we are so thankful for our consultation with Dr.Johnson! He was so kind, patient, and extremely informative! His experience and knowledge is honestly so impressive when it comes to fertility and all that comes with it. We had so many questions and he answered them all so well, and it was honestly like talking to a friend rather than a doctor- he was sure to explain even complicated medical procedures in a way that we understood. We never felt rushed or like we had a silly question, if we pursue IVF we will absolutely return and have him help us! The office was insanely clean and welcoming and everyone we spoke to was super friendly as well. read more

I can't even begin to explain how grateful I am to Dr. Amols and his staff at New Direction Fertility. My wife and I started our IVF journey over a year and half ago, and last week we welcomed our miracle home. Throughout the whole process Dr. Amols explained each step and welcomed any possible concerns or worries we had. When our first round of IVF failed he quickly addressed any possible misconceptions and repeatedly reassured us it was not our fault. Once our pregnancy was confirmed his NP Michelle was absolutely wonderful and followed our pregnancy until I could establish care with my Ob/Gyn. read more

New Direction Fertility Centers - Endocrinologists Near Me - Gilbert, Arizona

PLEASE READ! & Keep hope! & Trust! Our story is long, but will keep try to keep it short! We had 2 extractions! The 1st round ended in the unfathomable--A loss at 9 weeks & a DNC. Having a baby seemed impossible. We were devastated. We went through a lot of ups & downs with New Direction. But, we all stuck through it! We had Several transfers after the DNC! No luck...it felt like it was never going to happen! & then...a 2nd extraction! The road was rough-our doctor & all of new direction team-- I'm sure, agrees! After the 2nd extraction...finally pregnant again! & happy to report we had the most beautiful baby girl! What a miracle! Thank you Dr. Amols, Michelle & team for not giving up on us & our family! She's here & she is the perfect addition to complete our family! & it makes it all worth it! I tell this story because ours was not the easiest journey! & was far from perfect! & I hope that it will help someone reading that might be struggling too! This team is incredible & we would not have our daughter if it weren't for Dr. Amols & team! Thank you from my whole family! B, T, K & baby R! read more

We came here about 2 1/2 years ago! The staff and the dr and even the people who took my blood were AMAZING! So nice , caring etc! We got help to have our 1st (boy) now he is a thriving two year old little boy. When we are ready for our last we will be coming back read more

Thank you Dr. Amols & the amazing team for taking such great care of donor! read more

New Direction Fertility Centers - Happy Retrieval Day - Endocrinologists Near Me - Gilbert, Arizona

We could not be more pleased with Dr. Johnson, the embryologist, and staff at New Direction Fertility Centers. After giving up on the idea of having children for many years, we decided to give it one last shot. After consultations with many other fertility specialists, we finally felt right with Dr. Johnson. After 1 attempt, I am now 9 weeks pregnant. The facility is extremely clean and modern. They have all new, modern equipment. But most importantly Dr. Johnson is an extremely knowledgeable expert. Clearly the embryologist is too. We are so glad we found New Direction Fertility Centers and are happy to give our highest recommendations to anyone. No need to look elsewhere; the best care is here! read more

Least responsive clinic I've ever come in contact with. The phone always goes to voicemail & the messaging system is no better. Waited 3 weeks with the only messages saying, "Please allow some time for a response." read more

My experience is similar to the other negative reviews. Good luck ever getting a response from anyone in a timely manner. I emailed the MD, no response, and went through the stupid chat (it's not a live chat...). Took a few days to get a response via chat until they eventually just stopped responding. True the clinic is the most affordable that I found (for certain things...not everything), but I wouldn't want to go here because they are that hard to reach. What do you do if you actually are a patient with a real problem? Communicate with the chat and wait 5 days for a 1 sentence response? With CNY they at least responded to my email within a few days (despite never managing to talk to someone on the phone). Very much a "you get what you pay for" type of place. If you aren't in a hurry and don't need to travel, then I guess it is worth it despite the lack of communication. I don't need a personable experience hell I don't even need anyone to remember my name but at least be available. Most clinics do answer their phones and respond to emails right away, but you are paying for that. It's the same with actually getting started with real appointments...They can get you in there right away, vs the high volume places where you will be on a list for months. In any case, at this point probably just going to go to Tijuana after reading about a clinic there on Reddit, with a female MD. Costs a bit less (and much cheaper than them for IVF), and I have been able to have Facebook conversations day of with the actual MD and not a coordinator to get started right away. read more

I wanted to use this platform as an appreciation to Dr. Amols and his staff of wonderful nurses. We are eternally grateful, you have given us the gift of life. After years of heart ache, you helped us create this beautiful, healthy little boy. Walking into your fertility center was the best decision we have ever made. Thank you, a million times, thank you. -Brandi Edstrom read more

New Direction Fertility Centers - 4 month old Dax. - Endocrinologists Near Me - Gilbert, Arizona

The reviews are real, the staff and medical assistants are amazing, and the doctors are better than anywhere else! We got in November 2018 and met Dr. Amols--super friendly, put us right at ease. The office does get busy and it's a sign that they're successful/popular, so we didn't see him throughout our fertility journey too often, but we worked with amazing doctors and nurses--Shannon was our main IUI Doctor, and our third IUI procedure worked for us! Their Klara messaging app is so helpful, communication is really clean and we really had no issues at all. The office is clean and comfortable, everything was explained to us, and we are 12 weeks now! Thank you New Directions for everything you do. read more

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Second glowing review since we had two successful transfers. The first, our 3 year old beautiful daughter. The second time, these two little bundles of joy (we transferred two embryos and both implanted). Now we have our amazing little family all thanks to Dr. Amols and his amazing staff. If it weren't for him, we wouldn't have this beautiful family. What a blessing! read more

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I will forever be grateful to the people at this fertility center. Because of them I have this. When I'm ready to have another I will be going back to them. My baby is my world and they gave him to me. read more

New Direction Fertility Centers - Endocrinologists Near Me - Gilbert, Arizona

So grateful for this group of medical professionals. They provided us the opportunity to expand our family which we would have not been able to do without them. Thanks to New Direction we are expecting our second child and we could not be more excited. Everyone there is so kind and we had the best experience. Truly so grateful and lucky to have New Direction in our life. read more

Decided to update this review based on more contact with the clinic and.. a successful pregnancy. The doctors are extremely kind and very knowledgeable and at the end of the day that's the goal of a fertility clinic. I still think the front desk staff can do better but absolutely wonderful communication from the doctors and their staying up to date on the intricacies of fertility medicine has convinced me this is a true five star experience. 10 years of infertility later, I am pregnant so I'll deal with their lack of docusign and their front office staff not communicating well sometimes and their pharmacy mixups all over again. read more

To start out, I am an out of state patient who have suffered two pregnancy losses and after wasn't able to get pregnant naturally. After finding out we needed to do IVF to increase my husband and I chances of conceiving I started looking at clinics in my state (southern CA). After realizing treatment here was too expensive out of pocket, I started exploring out of state options bringing me to new direction. They squeezed me in with an appointment a month in a half After contacting them then out journey began. Other than a few mistakes made with communication the journey and experience was amazing they made us feel welcome and nothing was rushed on top of that everyone knew their craft and loved what they did. They gave us recommendations and also pointed Us in the direction of a great acupuncturist and in doing so we are now blessed with our 3-month-old baby girl. I couldn't be more thankful and we will be returning to increase our family I highly recommend this place to anyone reading they help change our lives for the better. read more

Dr. Amols is by far the best in Arizona for fertility care. He's very personable, kind, caring and compassionate. He has the highest success rates in the state based on the CDCs ART site. I originally started at a different fertility clinic and am so happy I switched! His outcomes are unparalleled to anyone else in the state. read more

The quality of care is like no other! Communication is amazing through their Klara app! They always get back to you even on the weekends. All the doctors in this office are reputable amazing doctors that are passionate about what they do! If you're considering new directions, do it! You will not be disappointed! read more

Just finished my 2nd FET and am now pregnant with our 2nd child. I wanted to address comments I've heard from potential patients who've spoken with more recent patients. 1. Dr. Amols isn't as accessible anymore: It's true Dr. Amols hired help (check his FB for an explanation) but that doesn't mean he isn't the one guiding your fertility journey. Having someone do ultrasounds means he sees more patients keeping costs down. The priority is that you get pregnant and it doesn't matter if there are additional people helping you accomplish that. 2. Dr. Amols may not recognize you or remember your name: Many people struggle to remember faces/names and Dr. Amols sees a ridiculous number of people. If this offends you, then evaluate your perspective. You want a doctor who's in, out and don't have to see until you want that next baby. If he knew me well, that means he is seeing me often and I'm not getting pregnant which would be bad news for me. Better to keep that close relationship with your ObGyn. 3. Communication isn't very responsive: I've heard this regarding becoming a new patient and it's because they want to hit the ground running even though it takes time. Get your paperwork done, set your appointment, etc. it all goes by MUCH quicker than you think it will and why would you rush something so important? ***When frustrated in the process I remind myself that I'm on lots of hormonal drugs and in the end I get results which is all that matters. I chose Dr. Amols due to his low cost, high success rates, and because I'm originally from AZ so I can stay with family when I'm in town. read more

I transferred my care to Dr. Amols with New Direction after having my initial infertility evaluation at another clinic. I was told by the dr at that first clinic that due to my low AMH and DOR, it would likely take at least 2 IVF cycles to achieve a successful pregnancy. During my first encounter with Dr. Amols, I felt so comfortable because he treated me like a person instead of another number, showed empathy, and explained to me what my numbers meant and his detailed plan of action. He was patient and answered all of my questions. I instantly trusted him. My first IVF cycle resulted in 3 PGS-tested normal embryos. I underwent my first embryo transfer and am currently almost 6 weeks along. I am humbled by and so grateful for the unexpected success I've had so far at New Direction, esp after another clinic informed me that it would take at least 2 IVF cycles to achieve a successful pregnancy. I am forever grateful for Dr. Amols, NP Michelle, nurse Juanita, and all of his staff. You all are truly amazing. read more

I can't say enough wonderful things about Dr. Amols and his wonderful nurses and staff. After struggling to get pregnant for 5 years, we finally got the answers we needed to successfully get pregnant. Dr. Amols is so personable and genuinely cares about all his patients. The nurses were always so sweet no matter how many times I'd message questions through the Klara app. The tests and treatment plans started out with the less invasive procedures before he even recommended us to try IVF. The costs of IVF and pharmacy discounts available were very reasonable compared to other clinics. With the success rate NDFC has, you would think that the cost would be over the top. But, Dr. Amols knows first hand the emotional struggle to get pregnant and doesn't want the financial burden to prevent couples from starting their families. After 3 IUIs, a round of IVF, and 2 embryo transfers- I'm currently 24 weeks+ pregnant and there are no words to explain how grateful we are to have chosen NDFC. Thank you so much for everything you've done to help us become pregnant with our rainbow baby! read more

New Direction Fertility Centers - Found out our second embryo transfer worked just a couple days before Christmas! So happy and feeling so blessed. - Endocrinologists Near Me - Gilbert, Arizona

We are forever grateful to Dr Amols and the clinic for our beautiful baby girl. I couldn't have asked for a better experience. The staff are professional and caring. We did one cycle of IVF here and one cycle of IUI. The one cycle of IVF yielded 3 embryos that unfortunately tested abnormally genetically. The one cycle of IUI resulted in our beautiful baby girl ( I had just turned 41 when I became pregnant). Dr Amols is very knowledgeable, professional, nice, and realistic. Staff are also professional, friendly, and responsive. Do note that it's not necessarily easy to get your first appointment (I waited a few months), but once you're in the cycle - everyone is super responsive. The clinic uses the Klara app, for which I have no complaints. Appointments are always on time. I don't recall ever waiting more than a few minutes to be seen. Prices are reasonable (for fertility treatment anyway!). As you search for a fertility clinic, beware of places that push you towards IVF without really reviewing your records. Also, pay attention to results by age. I had a terrible experience at a top clinic in Colorado. It's worth traveling out of state for the right clinic, and I believe New Direction can be the right clinic for a lot of people. BTW Dr Amols has a very good podcast. It's called Taco Bout Fertility Tuesday. I actually started listening to it after I was already pregnant, and it's super fascinating. read more