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    New England Custom Cleaners

    3.3 (7 reviews)

    Services - New England Custom Cleaners

    Clothing alterations

    Clothing mending and repair

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    Best Ever Dry Cleaners

    Best Ever Dry Cleaners

    4.1
    (15 reviews)
    $$$

    There's no way that some of these positive reviews aren't staff members or bots…read more I have never had such a terrible experience with a dry cleaner and I refuse to believe in a city like this full of financial professionals that they haven't mistreated other people too. I'll keep this short. First, they refused to help me without my claim ticket which I forgot in my car. I had to make several trips to this business just to pick up my suit. It's old fashioned and they don't even use computers apparently. So you can't just give them a phone number and they find you that way. You have to have the ticket or it's a major hassle for the business and the clerk. Second, cash only which I was not aware of so again I had to make another trip to a bank and pay an ATM fee or just have my partner come grab it later since I was leaving town and I was already in a rush. I was trying to pick this suit up on the way out. Third, when I complained about these things making clear that it wasn't the clerk I was angry at but the policies of business she mockingly smiled at me and laughed at me. Fourth, they're way more expensive than competing dry cleaners. Fifth, they completely destroyed the pleat of my suit jacket. The bottom now flares out and the lapel won't stay folded down. They didn't even do a good job after all this nonsense. Lastly, I dropped off my suit in a suit bag. They didn't return the suit bag with the suit and since it was my partner that picked it up... There were about 4-6 ties in that bag and I presume now they're just gone, although I'm going to call them as soon as they open. They are absolutely the worst ever dry cleaner I've ever dealt with. And I would advise you to stay away despite the location on Greenwich avenue. Don't make the mistake like I did of assuming the location implies competency.

    Ridiculously high rates. Cleaners a few blocks away charge half way they charge and take any form…read moreof payment - not just cash and checks. Who still carries a checkbook?

    New England Custom Cleaners - sewingalterations - Updated July 2026

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