Humberto was the best!! He listened to everything we wanted and executed perfectly. It was a…read morelovely, calming experience and I highly recommend for all brides.

I'm so thrilled that Alts opened its newest location in Greenwich--such an exciting addition for…read morethose of us who live outside of Manhattan! I've been a client for nearly a decade, and it's been amazing to see their growth. Over the years I've visited a number of their NYC studios such as Union Square, Grand Central, SoHo, West Village, Tribeca, and every single time I've been blown away by their service. You get what you pay for! They always go above and beyond to make sure everything fits perfectly, and somehow manage to make the whole experience enjoyable and stress-free. At the new Greenwich studio, I worked with Humberto, the lead fitter, and he was fantastic--friendly, professional, and put me completely at ease. The studio itself is gorgeous: stylish, chic, and perhaps one of the nicest Alts locations I've been to. Plus, there's plenty of parking right on Putnam Avenue, which makes it super convenient. I recently brought in more than 10 garments (dresses, sweaters, skirts and jeans). Mix of complex and simple alterations. It's incredible that they are able to handle everything with ease. I also needed some outfits rushed for an event and the team was able to accommodate my short window. Within just 3 days I got an email that everything was ready for pickup--and the tailoring was flawless! Thank you to Jess, the store manager, and the front desk receptionist--they were both so welcoming and professional. Couldn't be happier and highly recommend Alts for any alteration needs, no matter how complex or simple.

I had a terrible experience with this business. I asked them to repair a ribbon on a hat and they…read moreaccepted the job. When I returned one month later they still had not done the repair. I then returned the next week and they'd lost the ribbon. The middle-aged woman not only did not apologize but was outrageously rude behaving as if I were in the wrong. Finally, several days later I returned yet again and the elderly gentleman was very kind acknowledging that the ribbon had been torn due to its age. The middle-age woman with whom I had dealt should be let go. She has no business interacting with customers, particularly since the rate for their services is high.

this place is amazing! Great turnaround time and great understanding on how to alter something that…read moremakes you look even better.

They completely ruined a $1200 dress that I took in for a hem. It has a long sash down the back…read morethat was clearly nicked with sharp scissors and they somehow managed to damage the front of the fabric which appears to be scraped and is unwearable. The owner laughed at me when I took the dress in and told them they had damaged it. I have been a good customer there for 3 years and have referred many people. I am so upset and completely disgusted by their lack of ownership and the way they treated me! DO NOT GO HERE!!!!! There are many great tailors in the area.

Most wonderful tailors! They are amazing. Bring your finest clothes here for top notch tailoring…read more The second visit, I needed my pants cuffed same day and they obliged

I recently had a made-to-measure suit and sport jacket made for me by Julio and his father in…read moreGreenwich at Su Misura. This was the first time in my life I ever had anything created from scratch like this. I cannot say enough superlatives about the experience, the quality or the professionalism that I received from them. Using top of the line fabrics that I selected from their stock, I ended up with the most beautiful suit and sport coat. This is going to be the first of many repeat scenarios as I can now no longer buy off the rack. Special thanks to Julio for his excellent work !

Absolutely amazing work, he took care of me quickly for some quick alterations that I needed done…read morebefore I headed out of town. Very pleasant and professional, prompt and very insightful.. I'm glad I've found my new tailor. His craftsmanship is superb.

I am so upset I could cry. I have been to this tailor once before to have some jeans hemmed and he…read moredid a fine job so I figured I would come here to have a bridesmaid dress altered. I literally took the dress out of the bag at the tailor and left it there. When I came back today to pick it up (and try it on) I noticed immediately what looked like a grease stain. When I asked if the tailor had steamed it or anything he replied with a "a little bit" (i now realize he must have started to steam it, stained it and stopped because it's only half steamed anyway). When I told him what I noticed, he immediately became defensive, crossing his arms and telling me that clothes come with stains all the time, how do I know it happened there and that I just didn't see it. When I told him there is no way that it could have happened anywhere else, that it was brand new, never worn and that I stood on his pedestal staring at myself while he pinned the dress and that there was no way it was there before, he told me "well who cares". When I said that I cared and that this was a bridesmaid dress for a wedding he said "then get it dry cleaned". I wasn't asking for anything from him, I didn't ask for my money back or even an apology but this is a horrible thing to happen and any reasonable business person who at least attempt to make me feel better or apologize or maybe even offer to pay for dry cleaning. STAY FAR AWAY

Dr Clothes is a wizard! I came to him with a bridesmaids dress that wouldn't zip, and from our…read morefirst investigation of the inside of the dress - there was VERY little material to let out. I needed 2 inches of material and maybe there was an 1/4 inch inside the hem to let out. The outcome was very grim, but he said he'd give it his best shot. Well somehow he found 4 little spots that he could let out and the dress fits perfect! I'm so relieved and so happy I took it to him. Highly recommend.

The only tailor I'd ever go to in New York! I was very nervous to trust anyone with my wedding…read moredress and it turned out better than I could have imagined! Price was reasonable for how much work and layers were involved. People thought I bought a custom gown. I'll be back with much easier projects!

3days before my wedding, at 8pm I picked up my dress. Eva applied chemicals on the dark marks she…read morehad left on the front of the dress and told me once it dries off, it will come off completely. This mark didn't exists when I dropped off the dress. When the next day (48 hrs before wedding) it was still there, she stopped replying to my messages. The front of my strapless dress was lopsided becoz she had removed boning to create room around the back zipper, so much so that she offered putting pads to fill the giant gap between my chest and the front. She has no idea how to do French bustles and instead suggests inverted-cones by pulling the dress up and pinning on the outside. Unprofessional and irresponsible. Not to mention how she runs a sweat shop in her garage, working the seamstress on weekends and odd hours.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

Super friendly staff. Separate tailoring department with a lady who really knows what she's doing…read moreand listens to what you want, with quick turnaround. While they only take cash/check, they offer house accounts which negates the inconvenience. While it can take a while to get in and out due to the Greenwich Ave location, old-fashioned hand-written tickets and busyness, it's worth it. Note: They are miles better than their competition down on Railroad Ave.

There's no way that some of these positive reviews aren't staff members or bots…read more I have never had such a terrible experience with a dry cleaner and I refuse to believe in a city like this full of financial professionals that they haven't mistreated other people too. I'll keep this short. First, they refused to help me without my claim ticket which I forgot in my car. I had to make several trips to this business just to pick up my suit. It's old fashioned and they don't even use computers apparently. So you can't just give them a phone number and they find you that way. You have to have the ticket or it's a major hassle for the business and the clerk. Second, cash only which I was not aware of so again I had to make another trip to a bank and pay an ATM fee or just have my partner come grab it later since I was leaving town and I was already in a rush. I was trying to pick this suit up on the way out. Third, when I complained about these things making clear that it wasn't the clerk I was angry at but the policies of business she mockingly smiled at me and laughed at me. Fourth, they're way more expensive than competing dry cleaners. Fifth, they completely destroyed the pleat of my suit jacket. The bottom now flares out and the lapel won't stay folded down. They didn't even do a good job after all this nonsense. Lastly, I dropped off my suit in a suit bag. They didn't return the suit bag with the suit and since it was my partner that picked it up... There were about 4-6 ties in that bag and I presume now they're just gone, although I'm going to call them as soon as they open. They are absolutely the worst ever dry cleaner I've ever dealt with. And I would advise you to stay away despite the location on Greenwich avenue. Don't make the mistake like I did of assuming the location implies competency.